Team Roles and Tuckman Model Implementation at Tesco: A Report

This report provides an in-depth analysis of team dynamics at Tesco, a leading UK-based retail company, focusing on the application of Belbin team roles and Tuckman's stages of group development. The report begins with an introduction to Tesco and its operational structure, emphasizing the importance of teamwork and effective leadership. A literature review establishes the theoretical framework, highlighting the significance of team roles and the Tuckman model in fostering a positive and productive work environment. The core of the report examines how Tesco implements Belbin's nine team roles and Tuckman's four-stage model to enhance team performance, improve communication, and achieve organizational objectives. The report then delves into a reflection section using the Gibb's reflective cycle to analyze personal experiences and learning from team dynamics. The conclusion summarizes the key findings, emphasizing the benefits of well-defined team roles and the Tuckman model in promoting innovation, productivity, and overall organizational success within Tesco. Finally, the report concludes with a comprehensive list of references.

Assessment
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Table of Content
Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................3
LITERATURE REVIEW............................................................................................................3
Application of team roles.............................................................................................................4
Reflection.....................................................................................................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................7
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INTRODUCTION
This report is based on Tesco which is most popular company which is headquartered in
UK. It is a top most retailing company which deal with wide varieties of merchandise such as
groceries, food products and other household essentials (Driskell, Driskell, Burke and Salas,
2017). There is proper allocation of work among the team members which involve unity and
strong team command among them. The leader is highly dedicated towards the objectives and its
influential nature aids employees to work with potential and zeal. In relation to this, the students
engage in proper assembling of goods in accordance to grading and standardisation and to attend
clients by respecting them with politeness. This report comprises of the role of team through
models such as Tuckman’s stage and Belbin which ensure proper assignment of resources in an
effective and efficient manner.
LITERATURE REVIEW
As per the view of Samson Quain 2019, Belbin team role and Tuckman play a necessary
role in an organisation as they emphasise on building strong sense of team spirit which promote a
positive atmosphere in a workplace. There are various traits that should be taken place in a leader
plus team members such as courageous, smart personality and strong communication skills and
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many more. These theories or models assist individuals to develop a greater understanding on
their strength and weaknesses and thus develop a cordial relation between colleagues and
leaders. They could enhance a big difference in a workplace by ensuring strong command over
the team and make proper commitment and inculcate confidence and determination among them.
An effective team promote the success in an organisation and aids in meeting targets within short
span of time. This ensure proper coordination and cooperation and help in improving the overall
effectiveness and bring sustainability for a long term. The leader render proper guidance and
divide the work in accordance to specialisation which boost the confidence and create unity of
command by making decisions with clarity. Furthermore, another model which is propounded by
Bruce Tuckman in the year 1965 as it covers several phases which are most significant as it
allow team members to grow and tackle problems and challenges and also to make an effective
solution which produces desired level of output (Saenko, and et.al., 2018). It also elaborates the
behaviour of team members and provide the path to them so as to enable higher performance.
This accelerate the efficiency and also the leader renders an excellent training among their staff
so as to make them capable of accepting challenging roles as it increases the knowledge base and
skills capabilities which in turn maximise the overall productivity.
Application of team roles
The team members were assigned their work independently as they have to participate in
different activities such as proper assembling of merchandise in their respective racks and to aids
customers in getting easy availability of goods (Kiweewa, Gilbride, Luke, and Clingerman,
2018). They also render proper information about their services and products amongst their
buyers which influence and convince them to acquire the merchandise in an easy manner. The
manager of Tesco use Belbin team role and Tuckman’s stages which are more detailed as
follows:
Belbin team roles: This consist of nine team roles which are elucidated below:
Monitor Evaluator: In this, the team members emphasise on rendering a best solution
and has ability to hold managerial positions and also, they are logical in nature. They follow
simplicity and judge the overall accuracy of standards which ensure proper discipline in a
workplace.
Specialist: They tends to have an excellent knowledge who are more dedicated towards
their work and ensure great team spirit.
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Plant: They tends to be more creative and innovative as they have ability to solve
complicated problems and also manage proper systematic of work.
Shaper: They are more challenging in nature and are stronger and more courageous as
they have ability to overcome with obstacles and problems ( Lynch and Clemens, 2018).
Implementer: They are more practical towards their work and take immediate actions by
proper delegation of authority.
Finisher: They are perfect and polishes their skills and has ability to cope up with
pressure in case of Tesco.
Coordinator: They have certain personality traits such as mature and confident and also
have more clarity of their goals.
Team worker: This type of trait involves the team members to be cooperative and
adjustable specially in case of dynamic environment.
Resource Investigator: The team members are adventurous and interactive in nature and
also, they maintain strong distribution of network (Natvig and Stark, 2016).
Tuckman model: It consist of four stages which are presented as follows:
Forming: Leader has varied responsibilities as it has to direct and provide guidance
among their team members and has to make several preparations and has to be ready with
answers of its subordinates.
Storming: Then, it allocates proper roles and responsibilities among their staff with
proper clarity of communication as it has to be ready to face several challenges due to dynamic
environment.
Norming: After storming, the group members take an appropriate decision and maintain
strong unity and team spirit which create a positive atmosphere in a workplace (Oskarsson, G.,
2017).
Performing: At last, the vision is shred among the team members and they would involve
greater participation as they have greater degree of autonomy.
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Reflection
Gibb’s
reflective
cycle
Tuckman’s
stages
Description Feeling Evaluation Analysis Conclusion Action Plan
Forming In this, there is
allocation of
work among
team members
such as
meeting with
clients, and
making proper
assembling of
goods Pandey
and (Karve,
2017).
There is lot
of
confusion
and stress
in this
stage.
Bad The reason is
that there is
not proper
assignment of
task amongst
team
members.
To collect
more details
and
necessary
information.
In future, I
would take
active
participation
and focus on
improving my
interaction
skills.
Storming Everyone is
aware what is
expected of
them and are
ready to
conquer every
problem.
The feeling
was
satisfied as
there is
proper
clarity of
obligations.
Moderate They are
aware of goals
and several
responsibilities
which
maximise the
efficiency.
To be calm
and patient.
I would be
ready to accept
responsibilities
and avoids
procrastination.
Norming The emphasise
is mainly on
helping each
other during
the task
There is
proper
cooperation
in this
stage.
Good There is team
spirit which
create a sense
of
belongingness
To help
each other
and to be
polite.
I would always
be ready to
help others and
to speak with
politely to
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performed. among them. everyone
which develop
a significant
image.
Performing They work
together and
are committed
towards their
objectives.
The feeling
was
courageous
and more
enthusiasm.
Excellent They are
highly
committed and
trained which
develop
confidence
and positive
attitude.
I would be
adventurous
and curious
which help
in
generating
more ideas.
I would assure
that I would
work beyond
my potential so
as to complete
targets in a
limited time.
Adjourning Finally, the
fear is
conquered and
then they are
capable of
achieving more
responsibilities.
Quite
satisfied.
Good They would
collect
information
and take an
excellent
decision.
To have
ability to
handle work
loads and to
make fast
decisions.
I would be
addressing on
personality
development
which would
enhance my
overall skills.
CONCLUSION
From the above information, it can be comprehended that an effective team promotes
innovative ideas which ensure growth and prosperity of success. It has been analysed that team
Belbin team role and Tuckman stage would enhance greater productivity which aids in
accomplishment of objectives successfully. Also, if an organisation has proper coordination and
team spirit then it could shape a bright future and lead to profitability and would achieve a
prominent position at a global level.
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REFERENCES
Books and Journals
Driskell, T., Driskell, J.E., Burke, C.S. and Salas, E., 2017. Team roles: A review and
integration. Small Group Research. 48(4). pp.482-511.
Kiweewa, J.M., Gilbride, D., Luke, M. and Clingerman, T., 2018. Tracking growth factors in
experiential training groups through Tuckman’s conceptual model. The Journal for
Specialists in Group Work. 43(3). pp.274-296.
Lynch, D.S., Lynch, M.J. and Clemens, C.M., 2018. Belbin Team Roles. The Handbook of
Communication Training: A Best Practices Framework for Assessing and Developing
Competence.
Natvig, D. and Stark, N.L., 2016. A project team analysis using Tuckman's model of small-group
development. Journal of Nursing Education. 55(12). pp.675-681.
Oskarsson, G., 2017. Division of teamwork among university students: the impact of an
advanced peer evaluation tool based on Belbin team roles. The Business & Management
Review. 8(4). p.122.
Pandey, A. and Karve, S., 2017. Understanding the Relationship of Team Roles and
Communication in Team Tasks. International Journal of Business Insights &
Transformation. 11(1).
Saenko, L.A., and et.al., 2018. Team building as a tool to strengthen the company's position in
the market. International Journal of Engineering and Technology (UAE), 7(4.38),
pp.431-433.
Online
Samson Quain. 2019. [Online]. Available through:< https://smallbusiness.chron.com/effective-
team-organization-22984.html>
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