Analyzing the Effectiveness of Tesco's Training Programs on Employees

This research project examines the impact of training and development programs on employee behavior and performance, using Tesco as a case study. The project begins with an introduction outlining the research framework and methodology, including the formulation of research questions, resource implications, and a critical review of key references. The study employs a positivism research philosophy and an inductive approach, utilizing qualitative techniques and questionnaire-based data collection from a sample of 20 Tesco employees. The report details the research methodology, including data collection methods, sampling techniques, and a Gantt chart outlining the project timeline. The findings analyze how training initiatives affect employee skills, knowledge, and attitudes, and their impact on business operations, customer satisfaction, and overall organizational objectives. The project concludes with recommendations for further research and practical applications of training programs within the retail sector.

Research Project

TABLE OF CONTENTS
INTRODUCTION:..........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 formulation of possible research project outline specifications ...........................................1
1.2 Factors that contribute to process of research project ..........................................................2
1.3 Critical review of key references .........................................................................................2
Identify impact of training on employee behaviour and performance. ......................................3
1.4 Research project specification...............................................................................................4
1.5 Appropriate plan and procedure for research........................................................................5
TASK 2............................................................................................................................................6
2.1 Match resources efficiently to the research question............................................................6
2.2 Undertaking proposed research investigation in accordance with procedures ....................7
2.3 Record and collate relevant data ..........................................................................................7
TASK 3............................................................................................................................................8
3.1 Using appropriate research evaluation techniques with justifications .................................8
3.2 Interpretation and analysis the results in terms of original research specifications .............8
3.3 Recommendation and further research areas .....................................................................13
TASK 4..........................................................................................................................................14
Covered in PPT.........................................................................................................................14
REFERENCES :............................................................................................................................15

INTRODUCTION:
Research project is a framework that outlines the entire research that has to be conducted.
It describes research process, methods and techniques that will be used in research. In addition,
there are various methods that can be applied in this (Polonsky and Waller, 2014) Thus, it is
important for researcher to analyse methods before conducting research. It helps in smooth flow
of research. This report will describe how research project is formulated and in what ways it will
help in achieving aims and objectives. For this report, organisation taken is tesco that belongs to
retail sector and operates at global level.
TASK 1
1.1 formulation of possible research project outline specifications
Title
To analyse effective training and development programs which help in improving
performance of business – A case study on Tesco.
Aims
 To identify impact of training and development while performing business operations
 To identify impact of training on employee behaviour and performance
 To provide recommendations on how different training methods can be implemented to
provide training
Resource Implications
For conducting research, some resources are required. It helps researcher to effectively
conduct research. The resource required will be financial, human resource, etc. Funds will be
allocated by using activity based costing method (Burton, Brundrett and Jones, 2014) It will
help in proper allocation of resources. The researcher will develop Gantt chart in order to
complete activities. In this, time and schedule will be made for conducting each activity. This
will help in completing activity in specific time. Along with this, researcher will use thematic

analysis to interpret primary data. It will help in analysing data so that precise information can be
collected.
1.2 Factors that contribute to process of research project
There are many factors that can affect research outcomes. Therefore, it is important for
researcher to analyse its impact that can be minimised (Flick, 2015) The first factor is researcher
interest in topic that he is been involved for long time. With this he can get effective results on
how training and development improve employee performance. Besides this, effective
knowledge can be a reason that can influence topic. Therefore, research is conducted in order to
get practical knowledge of this topic. These two factors can contribute in research project.
1.3 Critical review of key references
Improving the effective performance and improves the business operations so that the
Tesco provides for their employees of effective training and development programs and
methods. Training and development programs are improves the skills, knowledge and abilities to
the employees. While performing business operations then to identify the capacities and
capabilities of the employees in the Tesco. Tesco is adopting various methods of training of the
new and existing employees working the company and also organised the development programs
of the employees inside the company and outside the company. (Bell, Tannenbaum, and
Kraiger, 2017. )
Tesco adopting the various seminars, conferences for the new employees who are entering the
company. Training and development programs are help of the employees for better
performance n the company. Training is important for Tesco for modify the values and
attitudes for employees , training is also important for Tesco to balance the relation between the
employees and their subordinates in the company. Training is the important for accepted the
responsibility for the work. Training is the important to Tesco for their development .
Tesco provides and organised development programs of employee for effective skills, behaviour
and effective leadership skills. Tesco is provides developments programs to identify and
developed the skills and knowledge of the employees and developed the motivation as well.
Tesco is provides development programs for employees to accepted the challenges and to teach
with the challenges. Tesco is organised conferences and seminars for the managers, trainees

and employees as well. Development programs is use of feedback for the employee from their
performance by given their supervisor. From the development programs employees are ready for
the learning of new methods and technologies. In Tesco development programs are useful for
employees job satisfaction and job analysis in the company. From training and development
programs are helping of achieving the organisational objectives and goals. Training and
development programs helps for increasing the skills, abilities and knowledge of the employees
in the company.(Khan, Abbasi, and Ijaz, 2016.) Training and development are helping the
decision making in the Tesco. In the Tesco training and development is very important for
communication , personal developments, planning , organising, managing performance, team
building and team behaviour of the employees. Training and developments is helps in the to take
responsibility to doing the tasks. Training and development is important part of success of Tesco
because every employee is not working well in the company so that Tesco is provided training
and development programs of the employees. Training and development is useful for preparing
for the tasks and faced the difficult situations.
Identify impact of training on employee behaviour and performance.
There are many impacts of training on behaviour and performance of the employees in
the Tesco. Training and development programs are important for employees behaviour and
performance in the company. Through training and developments, employees can changes in
their behaviour and attitudes to deals with the other employees. Training and development
programs helps to improve skills, knowledge, abilities and capacities for performance of
employees in the company. Training is to developed the behaviour and skills of the employees
in Tesco. Training and development programs can help to faced the difficult situations in their
work or in the company. Training and development can help improve the performance so that
employee performing better to other employees. (Cancedda, Farmer, and Binagwaho,
2015. )Training and development helps to identify the strength and weakness and giving the
opportunities to better performance and to better behaviour in the company. By the training and
development, performance of employees is to affected the factors such as social, cultural,
political and also affected of structures of the organization. Though training and development

increasing the productivity and profitability of the company. Through Training and development
programs increasing the customer satisfaction and increasing new idea's creation. Through
training and development manager are saved the time and money. Better performance increasing
expectation and satisfaction of employees in the company. Training also increasing and filling
the needs of the employees in the company. Trained employees improves the time management.
Trained employees reduce and break down the customer complaints. Training and development
using as a tool for problem solving in the company. Training and development programs reduce
stress and work load of the new employees in the company. Training and development programs
in many ways like coaching, management games, seminars ,conferences etc. adopted by the
Tesco for their employees for better performance and behaviour . (Ford, 2014.)
Training and development programs can be determined the productivity, and turnover of the
employees in the company. Training is the systematic planning of the employee' skills,
knowledge ,behaviour and performance in the company. Training programs depends on the
organization's ability and to identify the training needs. Training is the process to identify the
expectation and experiences of employees in the company. Training is the process of alteration
and modification of employee's behaviour and attitude. Training is to improve quality of
employees in the company. Well trained employees reduces time, money and production cost.
Training is the important to makes the good leaders and motivators. Training and development is
the important for the employee's performance and behaviour in the company. Through training
increasing learning habits and increasing the experiences of the work in the company. Training
and development programs are useful not only present but also in futures. Training and
development efforts to improving the employee's satisfaction so that employees can efforts for
the contribution in the economic growth. Training and development is to helps to understand the
policies, rules and regulation of the Tesco company. Understanding the policies after that how to
adopted to policies in the organization it is identify thorough training and development.
1.4 Research project specification
Research methodology is designed to provide a brief outline on what methods or
procedures will be used by researcher. It helps in conducting research in smooth way. Also, by

this researcher is able to conduct research in systematic way (Smith, 2015) For present research
methodology used is described below :-
Research philosophy- It is a technique that allows researcher to conduct research in appropriate
manner. There are two research philosophies that is positivism and interpretivism. For present
study positivism approach is used. It will allow researcher to focus on aims and objectives that
has been determined.
Research approach- It contains theories and hypotheses that is used while conducting research.
Inductive and deductive research approaches are there. For present study researcher will use
inductive approach (Bell, 2014) It is because entire research is based on questions that will help
in collecting specific data and information. Through this researcher will be able to achieve aims
and objectives.
Research technique- Generally, there are two types of research techniques used in research that
are quantitative and qualitative. In context to above research, qualitative technique will be used
by researcher. By this it will be easy to evaluate data and getting specific results. Moreover, in
the end it will help in getting valid conclusion of research.
Data collection - Data collection technique plays a crucial role in research. It is because the
entire outcomes are based on data collection (Lutz, 2016) There are two ways of collecting data
that is primary and secondary. In primary data is for first time from sources like surveys,
questionnaire, etc. while in secondary research data is collected by from previous research such
as books, journals, newspapers, etc. In context to present research questionnaire method is used
by researcher to collect data. Questionnaire will contain only open ended questions. With this
help effective and proper data will be collected.
Sampling- It also plays vital role in getting results. It refers to selecting audience from which
data questionnaire will be filled. In present study research will use random sampling method in
which he or she will select 20 employees working in Tesco. With this researcher will be able to
get precise data (McMahon and McMahon, 2016)

1.5 Appropriate plan and procedure for research
Developing plan and procedure will help in conducting research in smooth way. It will
contain Gantt chart that is as follows :-

TASK 2
2.1 Match resources efficiently to the research question
To conduct research, certain resources will be required by researcher. It includes Human
Resource that will be required to fill questionnaire. Besides this, financial resources will be
needed to purchase various things such as stationery, etc. Time duration is also described as it
gives an insight to conduct activities (Wilson, 2014) Thus, to match resource, researcher has
divided time duration in 16 weeks. It will help in conducting entire research effectively.
2.2 Undertaking proposed research investigation in accordance with procedures
The researcher randomly chose 20 employees in Tesco. This is done because it will help
in asking research questions to them with any biasness. For this, researcher took personal email
ids of them so that questionnaire can be forwarded on it. Hence, after collecting information
from primary source, valid conclusion is given
2.3 Record and collate relevant data
Theme 1: Tesco conduct regular training programs
Does Tesco conduct regular training programs? Frequency
Yes 15
No 5
Total 20
Theme 2: Impact of training on performance level of employees
What impact does training has on performance level of employees? Frequency
Positive 12
Negative 5
Neither positive nor negative 3
Total 20

Theme 3: time duration in which training programs are conducted
How often training programs are conducted in tesco? Frequency
Every month 10
Every quarter 5
Once in a year 5
Total 20
Theme 4: Change in employee behaviour
Is there any change in employee behaviour or not ? Frequency
Yes 13
No 7
Total 20
Theme 5: Increase in employee efficiency
Has there been increase in employee efficiency or not ? Frequency
Yes 18
No 2
Total 20
Theme 6: Overall efficiency in business operations has increased
Has the overall efficiency in business operations has increased or not? Frequency
Yes 16
No 4
Total 20

TASK 3
3.1 Using appropriate research evaluation techniques with justifications
There are two evaluation techniques that is summative and formative. Summative refers
to developing final results after investigation and results can not be changed. But formative
refers to carrying research from starting to end (Williams, Dooyema and Blanck, 2015) For
present study researcher has used formative technique. It is due to the validity and reliability of
primary data.
3.2 Interpretation and analysis the results in terms of original research specifications
Theme 1: Tesco conduct regular training programs

Interpretation- A research was conducted at tesco regarding the impact of training on employee
performance. From questionnaire it was analysed that out of 20 employees, 15 said that tesco
conducted effective training programs while 5 said no. therefore, it can be analysed that tesco
provide training to their employees. It has enabled the to enhance their skills so that productivity
can be increased.
Theme 2: Impact of training on performance level of employees
Yes No
0
2
4
6
8
10
12
14
16
Frequency