Tesco: Implementing Management Policies for Workplace Improvement

This report examines how management policies can improve the working environment at Tesco, a multinational supermarket. The study begins with project planning, outlining the aim, objectives, and research questions. It then details the project management plan, including scope, cost, time, quality, communication, risk, and resources, alongside a Gantt chart and Work Breakdown Structure. The research incorporates both primary and secondary data collection methods, including questionnaires administered to gather insights on equality, diversity, and policy implementation. Findings are presented through frequency tables and analyses. The report also includes a comparison with Sainsbury's and a reflective section. The conclusion summarizes the key findings and recommendations for Tesco to enhance its workplace environment through improved management policies.

Managing a Successful
Business Project

Table of Contents
TITLE:.............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Project planning..........................................................................................................................3
TASK 2............................................................................................................................................8
Primary and secondary research..................................................................................................8
TASK 3..........................................................................................................................................10
Presentation of findings.............................................................................................................10
TASK 4..........................................................................................................................................19
Reflective part...........................................................................................................................19
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................21

TITLE:
“To determine how the management policies which help in improving the working
environment of company can be implemented in company.” A study on Tesco.
INTRODUCTION
As the businesses have been expanding their workforce composition has been changing
which mean that the workers belonging to different backgrounds, beliefs, religions etc. work
together in an organisation. It is important for companies to establish an environment of diversity
and equality so that their work can help the company in achieving its objectives. Equality help in
giving all the employees equal opportunities which are important for motivating them to work
efficiently (Appleby, 2019). Diversity on the other hand helps in collaborating the work of
diverse employees so that they can use their ideas and skills in achieving company goal in an
efficient manner. In this report Tesco is taken which is a multinational British supermarket which
deals in groceries and general merchandise. The company employs workers belonging to
different backgrounds, religions, cultures, sex, age etc. which means that it is important to
establish equality and diversity in company. In this report a research is conducted which can help
in implementing management policies which will help in improving the working environment of
Tesco so that employees can work together effectively.
TASK 1
Project planning
It is related with planning the ways in which project will be carried out so that the
objectives can be achieved in an efficient manner. It is important that management policies like
giving feedbacks to employees, increasing inclusion of employees etc. can help in improving the
performance of employees and also encouraging them to work in an efficient manner.
Aim: “To determine how the management policies which help in improving the working
environment of company can be implemented in company.” A study on Tesco.
Objectives:
 To determine the policies which can help in increasing equality and diversity in
company?
 To determine the ways in which such policies can be implemented.

 To determine the impact of these policies on the working environment where workers
perform their work.
Research questions:
 What policies can help in increasing equality and diverseness at place of work?
 What are the ways in which implementation of policies can be done?
 What can be the impact of policies on the working environment of company?
Project management plan: It is important that an appropriate project management plan is
developed so that the objectives which are to be achieved through the project can be efficiently
achieved (Bendl and et. al., 2015). In this report following are the deliverables which will help
the researcher in effectively completing the project: Scope: Scope of the project help in determining the various results that are intended to be
achieved through the completion of project along with the ways in which the project
objectives can be efficiently achieved. There are various factors which help in achieving
the scope of the project which are goals, deliverables, resources, equipments, deadlines,
tools, techniques etc. The scope of the project also helps in evaluating the cost of the
project against the worth of implementing the management policies in company which
can help in enhancing equality and diversity in company (Hutchinson, Mack and
Verhoeven, 2017).
 Cost: The cost of the project must be determined so that an estimation of the total
expenses can be done which can help in formulation of a budget so that all the project
activities can be efficiently completed. Determining cost also help the researcher in
apportioning appropriate amount to each activity of project so that they can all be
effectively completed. Following is the distribution of cost among various activities of
project:
Particulars Amount
Various tools and methods used £70
Resources £150
Collection of data £50
Miscellaneous Expenses £100
Total Cost £370

 Time: It is related with the estimation of total time which will be required to complete the
project within stipulated time while completing the project activities in a desired manner.
The total time which will be required by the researcher in completing the project
effectively is about 3 months as various activities such as collection of data, application
of tools and techniques, formation of team etc. will be done (Kim, 2015). It is important
that researcher apply the knowledge effectively and complete the project on time. Quality: It is important that the research quality is maintained at high level so that the
conclusions which are drawn from the research can be reliable and authentic. For
maximising the quality of research it is important that the researcher use research tools
and methods in an efficient manner and also collect the data from reliable sources so that
accurate information can be collected. Communication: For the completion of project efficiently it is important that effective
communication is established amongst all the team members so that information can be
shared easily and quickly that can keep all the team members informed and on track.
Therefore it is important that various tools of communication such as e-mails, video
conferencing, internet etc. are arranged for researcher so that effective communication
can take place throughout the project (Ravazzani, 2016). Risk: These are the uncertainties which might occur during the project and can affect its
quality or can delay the project. It is therefore important that all the risks associated with
the projects are predetermined so that necessary steps can be taken which can help in
eliminating the risk and completing the project on time. Some common risks which can
be faced during the project are wrong sources of data collection, lack of knowledge of
researcher, wrongly interpreting the results of the project etc. Resources: These are the tangible and intangible assets which are required to complete
the project in an efficient manner. The resources which will be required by the researcher
during the project are team members, laptops, office etc. so that they can be utilised in
gaining the desired results through the completion of project (Treanor, 2016).

Gantt Chart: It is described as the bar chart which present the various activities against
time and the length of bar represent the beginning date, duration and finish date of activity. This
chart is first developed by the Henry Gantt that provide the visual scene of task scheduled
overtime. In other words, they are used for planning the short or long projects and also showcase
the work that is done on a specific day. It help the researcher in determining all the problems or
hurdles related to project so that unnecessary process can be eliminated from the project and thus
provides an effectiveness of the project.

Work Breakdown Structure (WBS): This method is regarded as the most effective tool
that provide assistance to the researcher in breaking down the project into multiple components
as it organizes the team work into various sections (Fortin, 2019). Also, it provide the framework
of overall planning and coordinating the activities to achieve the desirable output and it also help
in minimizing the complexness of the project by branching them into manageable task so that all
the members of a team can do their best to perform the task in an efficient manner and to
accomplish the project within limited period of time.

TASK 2
Primary and secondary research
Research provides the systematic way of study that help to describe, predict or issue by
using the scientific method. In other words, it provide the way of collecting necessary
information by coping up from all the issues and through creating new theories. The various
tools that are used by the researcher to collect, interpret and evaluate data to make best decision
for accomplishing the objectives of research.
Qualitative research method: It is defined as the market research that emphasises on
obtaining the data through open ended in order to collect more deep information about the
behaviour, attitude, perception and nature of respondents that has been ascertained by the
researcher. There are various types of quantitative research methods such as focus groups, case
study research, in depth interview and so on and also this method is more communicative and
descriptive in nature (Kendrick, 2015).
Quantitative research method: This refers to systematic investigation that provide the
values in numeric form in various ways such as statistical, mathematical and various
computational techniques. The aim of this method is to check the arithmetical accuracy by
achieving the accuracy of results from various research methods that should be logical and
statistical. Questionnaire is the best example of this type of research.
Sources of data collection:
Primary: This method is widely used by the researcher to collect information from direct
sources rather than from books, magazines or newspaper. The information is gathered by the
researcher through polls, interviews and questionnaire and so on but this method is considered as
expensive and time consuming (Hass, 2017).

Secondary: This method involve collection of information from various documents such
as public libraries, websites and many more. This method is regarded as a costly method as
compared to primary and this method is considered most popular among the businesses and
organisations.
Sampling: This refers to a process of determining the portion from large number of
population on the basis of analysis that has been performed. It provide the basis of collecting
accurate information and help to accomplish the goals of a business enterprise. The sample size
is determined on the basis of features and methods of diverse population. Furthermore,
researcher is using random sampling method and chooses a sample size of 30 in order to gather
information.
Questionnaire
Q1) Do you have any idea about equality and diversity?
a) Yes
b) No
Q2) What are the policies of equality and diversity that can help in improving the working
environment in Tesco?
a) Equal opportunities
b) Increase in diverse workforce
c) Supportive working environment
Q3) How can the policies be implemented in Tesco?
a) Training and development
b) Seminars
c) Motivation
Q4) What will be the impacts of these policies on employees of Tesco?
a) Raises productivity
b) Increases motivation
c) Increase retention
Q5) Any recommendations?

Another company can also be considered so that a comparison can be done on their
effectiveness in implementing equality and diversity in company. The company chosen is
Sainsbury.
Questionnaire
Q1) Do the company have an equal and diverse working environment?
a) Yes
b) No
Q2) How are the employees of company motivated to improve their performance?
a) Feedbacks
b)Performance appraisals
c) Rewards
Q3) What are the ways in which company apply equality and diversity policies?
a) Participative leadership
b) Increasing employee engagement
Q4) How is the company impacted by the application of these policies?
a) Improves brand image
b) Increases employee faith
c) Improves performance
TASK 3
Presentation of findings
Q1) Do you have any idea about equality and diversity? Frequency
a)Yes 10
b)No 20

a)Yes b)No
0
5
10
15
20
10
20
Frequency
From this table it can be interpreted that there are not many people in Tesco who are
aware about the concept of equality and diversity and its importance in company. Out of the 30
respondents only 10 know about the concept while the other 20 are unaware about it. This affects
the company policies which can help in increasing equal and diverse working environment.
Q2) What are the policies of equality and diversity that can help in
improving the working environment in Tesco?
Frequency
a)Equal opportunities 15
b)Increase in diverse workforce 5
c)Supportive working environment 10

a)Equal opportunities
b)Increase in diverse workforce
c)Supportive working environment
0
2
4
6
8
10
12
14
16
Frequency
From the above table it can be interpreted that out of the 30 respondents 15 say that equal
opportunities can help in improving the working environment of company, 5 say that increase in
diverse workforce can help in doing so and the rest 10 say that supportive working environment
can help in doing so. Thus there are various policies that can help in increasing equality and
diversity in Tesco.
Q3) How can the policies be implemented in Tesco? Frequency
a)Training and development 10
b)Seminars 10
c)Motivation 10