Transport for London Road Project: Management, Risks, and Stakeholders
VerifiedAdded on 2023/06/12
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Project
AI Summary
This project management assignment focuses on Transport for London's (TfL) road project, aiming to improve bus networks and create safer streets. It includes a business case outlining objectives, deliverables, and assumptions. A network diagram is presented, followed by a stakeholder analysis...

CW1: Project
Management –
Transport for London
Management –
Transport for London
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Business case..........................................................................................................................1
TASK 2............................................................................................................................................2
Network diagram....................................................................................................................2
TASK 3............................................................................................................................................3
Stakeholder analysis...............................................................................................................3
TASK 4............................................................................................................................................8
Work break down structure....................................................................................................8
TASK 5............................................................................................................................................8
Risk Analysis..........................................................................................................................8
TASK 6..........................................................................................................................................11
Presenting the quality expectation, specification and controlling........................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Business case..........................................................................................................................1
TASK 2............................................................................................................................................2
Network diagram....................................................................................................................2
TASK 3............................................................................................................................................3
Stakeholder analysis...............................................................................................................3
TASK 4............................................................................................................................................8
Work break down structure....................................................................................................8
TASK 5............................................................................................................................................8
Risk Analysis..........................................................................................................................8
TASK 6..........................................................................................................................................11
Presenting the quality expectation, specification and controlling........................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
The project management is defined as the activity of delivering the various functions
which is required to be managed the various business operations and performance. It is very
important for the business organisation to acquire to skills and knowledge in order to perform
various functions of achieving the organisational goals and objectives. The current project
involves organizing the project for TfL project management plan which aims at undertaking the
road project and improving the entire bus network in London. The current study will outline the
business case along with network diagram. In addition to this the stakeholder analysis along with
TASK 1
Business case
Business case
Objective
 The objective involves the inviting the project for arranging fund in order ot undertake
the road project for creating safer and greener streets.
 Along with this another objective of the project is to improve the whole bud network
across the London.
Deliverable
 The deliverable of the present project management is that it will outline the staging of
famous operettas of playwright William G. Gilbert and composer Arthur Sullivan.
 Another deliverable of project involves celebrating 40th anniversary of G&S society and
outlining the strategic direction of TfL.
 The deliverable of the project involves the funding of TfL by collaboration with the
university of student council.
Assumption
 The assumption for the completion of project is the inflation and other economic
indicators attached will be static.
 Also it is assumed that the all the cost of the material and time for completion of the
project will be same as per planned amount.
 Also, it is assumed that all equipment and tools and techniques of the project will be in
proper condition and will not involve any of the maintenance cost.
1
The project management is defined as the activity of delivering the various functions
which is required to be managed the various business operations and performance. It is very
important for the business organisation to acquire to skills and knowledge in order to perform
various functions of achieving the organisational goals and objectives. The current project
involves organizing the project for TfL project management plan which aims at undertaking the
road project and improving the entire bus network in London. The current study will outline the
business case along with network diagram. In addition to this the stakeholder analysis along with
TASK 1
Business case
Business case
Objective
 The objective involves the inviting the project for arranging fund in order ot undertake
the road project for creating safer and greener streets.
 Along with this another objective of the project is to improve the whole bud network
across the London.
Deliverable
 The deliverable of the present project management is that it will outline the staging of
famous operettas of playwright William G. Gilbert and composer Arthur Sullivan.
 Another deliverable of project involves celebrating 40th anniversary of G&S society and
outlining the strategic direction of TfL.
 The deliverable of the project involves the funding of TfL by collaboration with the
university of student council.
Assumption
 The assumption for the completion of project is the inflation and other economic
indicators attached will be static.
 Also it is assumed that the all the cost of the material and time for completion of the
project will be same as per planned amount.
 Also, it is assumed that all equipment and tools and techniques of the project will be in
proper condition and will not involve any of the maintenance cost.
1
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Stakeholder
There are different types of stakeholders which are involved within the completion of the
project. These stakeholders involved are as follows-
ï‚· Project leader
ï‚· Team member
ï‚· Project sponsor
ï‚· Project manager
ï‚· Resource allocator
ï‚· Finance manager
ï‚· Project human resource manager
ï‚· Marketing
TASK 2
Network diagram
2
There are different types of stakeholders which are involved within the completion of the
project. These stakeholders involved are as follows-
ï‚· Project leader
ï‚· Team member
ï‚· Project sponsor
ï‚· Project manager
ï‚· Resource allocator
ï‚· Finance manager
ï‚· Project human resource manager
ï‚· Marketing
TASK 2
Network diagram
2
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TASK 3
Stakeholder analysis
High
Power  Resource allocator
 Top management
 Project owner
 Project sponsor
 Finance manager
Low
Power  Project team
 Marketers of project
 Government
 Competitor
Low Interest High Interest
3
Stakeholder analysis
High
Power  Resource allocator
 Top management
 Project owner
 Project sponsor
 Finance manager
Low
Power  Project team
 Marketers of project
 Government
 Competitor
Low Interest High Interest
3

Stakeholder Internal/ external Power and
interest
How stakeholder
affects the
project
Communication
strategy
Resource
allocator
Internal The resource
allocator is
having high
power and low
interest
The resource
allocator will
affect by the
changes in
project because
in case resource
will not be
properly
allocated then
this will be
affecting the
working
efficiency
(Kerzner, 2022).
The
communication
is being done
with help of
official email
Top management Internal Similarly, the top
management also
have high power
and less interest
as they take
proper decision.
The top
management is
responsible for
taking all the
decision relating
to project and in
case it will not be
taken in proper
manner then it
will be affecting
the efficiency of
project
completion
Email and other
written
communication
Project owner Internal Having both In case owner Prefer verbal
4
interest
How stakeholder
affects the
project
Communication
strategy
Resource
allocator
Internal The resource
allocator is
having high
power and low
interest
The resource
allocator will
affect by the
changes in
project because
in case resource
will not be
properly
allocated then
this will be
affecting the
working
efficiency
(Kerzner, 2022).
The
communication
is being done
with help of
official email
Top management Internal Similarly, the top
management also
have high power
and less interest
as they take
proper decision.
The top
management is
responsible for
taking all the
decision relating
to project and in
case it will not be
taken in proper
manner then it
will be affecting
the efficiency of
project
completion
Email and other
written
communication
Project owner Internal Having both In case owner Prefer verbal
4
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power and
interest high
will not be
working on right
track then it will
negatively
impact the
working to a
great extent
communication
Project sponsor Internal High interest and
power is present
In case the
money will not
be working in
better manner
then there will be
shortage of
finance which
will affect the
project
completion
(Fioravanti and
et.al., 2018).
Written
communication
through email
Finance manager Internal Interest and
power high
Along with this
when the finance
manager will not
be planning the
usage of funds
then it will be
affecting the
working
efficiency of
project.
Verbal and
written
Project team Internal Both low power
and interest
The project team
will not be
Verbal and
direction in form
5
interest high
will not be
working on right
track then it will
negatively
impact the
working to a
great extent
communication
Project sponsor Internal High interest and
power is present
In case the
money will not
be working in
better manner
then there will be
shortage of
finance which
will affect the
project
completion
(Fioravanti and
et.al., 2018).
Written
communication
through email
Finance manager Internal Interest and
power high
Along with this
when the finance
manager will not
be planning the
usage of funds
then it will be
affecting the
working
efficiency of
project.
Verbal and
written
Project team Internal Both low power
and interest
The project team
will not be
Verbal and
direction in form
5
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working in better
way than this
will affect the
successful
completion
because the team
is one which
affects the whole
working
(Kerzner, 2019).
of written
communication
Marketer for
project
Internal and
external
Low interest and
power
These are the
people who will
be affecting the
working
efficiency as the
marketing will
promote the
event and the
project will
become
successful.
Combination of
verbal and
written
Government External Interest is high
but no or low
power
The working of
government will
not be affecting
the project as
they do not have
any of the power
within the
running of the
project (Bond-
Barnard, Fletcher
Only written
6
way than this
will affect the
successful
completion
because the team
is one which
affects the whole
working
(Kerzner, 2019).
of written
communication
Marketer for
project
Internal and
external
Low interest and
power
These are the
people who will
be affecting the
working
efficiency as the
marketing will
promote the
event and the
project will
become
successful.
Combination of
verbal and
written
Government External Interest is high
but no or low
power
The working of
government will
not be affecting
the project as
they do not have
any of the power
within the
running of the
project (Bond-
Barnard, Fletcher
Only written
6

and Steyn, 2018).
Competitor External Power is low but
interest is very
high.
The competitor
also not affect
the working
efficiency of the
project as they
are not directly
related to the
project.
Written
7
Competitor External Power is low but
interest is very
high.
The competitor
also not affect
the working
efficiency of the
project as they
are not directly
related to the
project.
Written
7
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TASK 4
Work break down structure
TASK 5
Risk Analysis
Effect : 1 = high, 2 = moderate, 3 = Low
No. Risk Effect Possibility Mitigation
8
Work break down structure
TASK 5
Risk Analysis
Effect : 1 = high, 2 = moderate, 3 = Low
No. Risk Effect Possibility Mitigation
8
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1 Lack of
technological
resource
1 High To mitigate the same, there is a
need to hire technical expertise in a
team
2 Does not meet
the deadline
1 moderate KPI tool can be used to meet the
defined aim
3 Lack of human
resource
2 High A substitute need to be hire by
project manager so that if one team
member fall ill they can use
another.
4 Lack of
implement safety
measures
1 Low Proper verification by other
stakeholders so that it minimise the
chances of occurring issue
(Aleinikova and et.al., 2020).
5 Does not meet
the catering
supplies
3 Low Proper management need to be
reviewed by leader and manager
6 Poor
collaboration in
team
1 High Expertise need to be hire that help
to maintain collaboration
7 Schedule risk 2 High Verification of other stakeholder
need to be performed that assist to
improve the results.
8 Strategic risk 3 Low Manager should implement the
strategy according to the task
specified
9 Lack of
compliance of
law
1 Low Risk register need to be performed
that helps to determine whether the
aim and objectives met or not.
10 Operational risk 1 Moderate To overcome the same, there is a
need to make proper monitoring to
9
technological
resource
1 High To mitigate the same, there is a
need to hire technical expertise in a
team
2 Does not meet
the deadline
1 moderate KPI tool can be used to meet the
defined aim
3 Lack of human
resource
2 High A substitute need to be hire by
project manager so that if one team
member fall ill they can use
another.
4 Lack of
implement safety
measures
1 Low Proper verification by other
stakeholders so that it minimise the
chances of occurring issue
(Aleinikova and et.al., 2020).
5 Does not meet
the catering
supplies
3 Low Proper management need to be
reviewed by leader and manager
6 Poor
collaboration in
team
1 High Expertise need to be hire that help
to maintain collaboration
7 Schedule risk 2 High Verification of other stakeholder
need to be performed that assist to
improve the results.
8 Strategic risk 3 Low Manager should implement the
strategy according to the task
specified
9 Lack of
compliance of
law
1 Low Risk register need to be performed
that helps to determine whether the
aim and objectives met or not.
10 Operational risk 1 Moderate To overcome the same, there is a
need to make proper monitoring to
9

the task so that effective outcome
can be generated (Chawla and et.al.,
2018).
11 Cost risk 1 High To improve the same, there is a
need to verify the budget from all
stakeholders.
12 Market risk 2 Moderate Alternative should be created by
project manager to reduce the
chances of market fluctuation
13 Project conflicts 1 Low In order to get the right direction
from the superiors will help in
reducing risk management.
14 Natural calamity 2 Low Urgently new project can be
developed that helps to meet the
defined aim
15 Scope risk 3 High Project manager need to analyse
earlier before meet the same
16 Skill resource
risk
1 Moderate Skill auditing need to be performed
before hiring team (Szreder,
Walentynowicz and Sycz, 2019).
17 Designing issue 3 High Top architecture need to be selected
who determine the results.
18 Changes in
weather
3 Low Alternative can be provided
19 Error in
communication
3 Moderate Written and oral communication
method need to be analysed by
developing communication plan
20 Lack of resource
suppliers
3 Moderate At the time of PID, there is a need
to determine the effective resources
so project aim can be attained.
10
can be generated (Chawla and et.al.,
2018).
11 Cost risk 1 High To improve the same, there is a
need to verify the budget from all
stakeholders.
12 Market risk 2 Moderate Alternative should be created by
project manager to reduce the
chances of market fluctuation
13 Project conflicts 1 Low In order to get the right direction
from the superiors will help in
reducing risk management.
14 Natural calamity 2 Low Urgently new project can be
developed that helps to meet the
defined aim
15 Scope risk 3 High Project manager need to analyse
earlier before meet the same
16 Skill resource
risk
1 Moderate Skill auditing need to be performed
before hiring team (Szreder,
Walentynowicz and Sycz, 2019).
17 Designing issue 3 High Top architecture need to be selected
who determine the results.
18 Changes in
weather
3 Low Alternative can be provided
19 Error in
communication
3 Moderate Written and oral communication
method need to be analysed by
developing communication plan
20 Lack of resource
suppliers
3 Moderate At the time of PID, there is a need
to determine the effective resources
so project aim can be attained.
10
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TASK 6
Presenting the quality expectation, specification and controlling
Quality expectation is all about a statement that meet the quality from the project and for
the current study, project manager needs to ensure that all the products selected for the TFL
should be of high quality because the budget of the project is already high.
Acceptance criteria is the list of condition that need to be met in order to complete the
project deliverable in an effective manner. For the current project, each phase has their own
criteria which need to be filled either by sponsor or manager that ensure that the project is able to
meet the defined aim
Quality specification is the key characteristic that a project manager measure before
finalising the objectives for the present study (Stanitsas, Kirytopoulos and Leopoulos, 2021).
That is why, the project manager need to perform the same by raising the visitors by 25% so that
it contributes to increase the overall performance of a company.
To control the event, project manager actually conducts training and development
sessions for the team members so that they can perform the work effectively. Also, by
implementing performance analysis tool, project manager also perform the work and improve the
performance of a team so that they can attain the defined aim. Overall it can be stated that
through effective measurement, project manager can improve the outcome and implement the
project effectively.
CONCLUSION
Through the above study, it has been concluded that project management is related to the
various functions which need to be conducted in order to bring change and success and growth
within the business enterprise. Also, by involving all the stakeholders within a project will assist
to meet the set objectives and that is why, stakeholder matrix need to be followed that helps to
create a better outcome. Moreover, different risk has been identified that clearly reflected that if
these are not improved then the chances of project failure increases and causes adverse impact.
Thus, proper risk register need to be designed that provide strategies to mitigate the same and
meet the defined aim.
11
Presenting the quality expectation, specification and controlling
Quality expectation is all about a statement that meet the quality from the project and for
the current study, project manager needs to ensure that all the products selected for the TFL
should be of high quality because the budget of the project is already high.
Acceptance criteria is the list of condition that need to be met in order to complete the
project deliverable in an effective manner. For the current project, each phase has their own
criteria which need to be filled either by sponsor or manager that ensure that the project is able to
meet the defined aim
Quality specification is the key characteristic that a project manager measure before
finalising the objectives for the present study (Stanitsas, Kirytopoulos and Leopoulos, 2021).
That is why, the project manager need to perform the same by raising the visitors by 25% so that
it contributes to increase the overall performance of a company.
To control the event, project manager actually conducts training and development
sessions for the team members so that they can perform the work effectively. Also, by
implementing performance analysis tool, project manager also perform the work and improve the
performance of a team so that they can attain the defined aim. Overall it can be stated that
through effective measurement, project manager can improve the outcome and implement the
project effectively.
CONCLUSION
Through the above study, it has been concluded that project management is related to the
various functions which need to be conducted in order to bring change and success and growth
within the business enterprise. Also, by involving all the stakeholders within a project will assist
to meet the set objectives and that is why, stakeholder matrix need to be followed that helps to
create a better outcome. Moreover, different risk has been identified that clearly reflected that if
these are not improved then the chances of project failure increases and causes adverse impact.
Thus, proper risk register need to be designed that provide strategies to mitigate the same and
meet the defined aim.
11
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12

REFERENCES
Books and Journals
Aleinikova, O. and et.al., 2020. Project management technologies in public
administration. Journal of Management Information and Decision Sciences. 23(5).
pp.564-576.
Chawla, V. and et.al.,2018. The sustainable project management: A review and future
possibilities. Journal of Project Management. 3(3). pp.157-170.
Szreder, J., Walentynowicz, P. and Sycz, P., 2019. Adaptative project framework as a
development project management method on the example of the Kashubska Ostoja
Project. Real Estate Management and Valuation. 27(1).
Stanitsas, M., Kirytopoulos, K. and Leopoulos, V., 2021. Integrating sustainability indicators
into project management: The case of construction industry. Journal of Cleaner
Production. 279. p.123774.
Kerzner, H., 2022. Project management case studies. John Wiley & Sons.
Fioravanti, M.L. and et.al., 2018, February. Integrating project based learning and project
management for software engineering teaching: An experience report. In Proceedings of
the 49th ACM technical symposium on computer science education (pp. 806-811).
Bond-Barnard, T.J., Fletcher, L. and Steyn, H., 2018. Linking trust and collaboration in project
teams to project management success. International Journal of Managing Projects in
Business.
Kerzner, H., 2019. Using the project management maturity model: strategic planning for project
management. John Wiley & Sons.
Nguyen, T.S., Mohamed, S. and Panuwatwanich, K., 2018. Stakeholder Management in
Complex Project: Review of Contemporary Literature. Journal of Engineering, Project &
Production Management. 8(2).
13
Books and Journals
Aleinikova, O. and et.al., 2020. Project management technologies in public
administration. Journal of Management Information and Decision Sciences. 23(5).
pp.564-576.
Chawla, V. and et.al.,2018. The sustainable project management: A review and future
possibilities. Journal of Project Management. 3(3). pp.157-170.
Szreder, J., Walentynowicz, P. and Sycz, P., 2019. Adaptative project framework as a
development project management method on the example of the Kashubska Ostoja
Project. Real Estate Management and Valuation. 27(1).
Stanitsas, M., Kirytopoulos, K. and Leopoulos, V., 2021. Integrating sustainability indicators
into project management: The case of construction industry. Journal of Cleaner
Production. 279. p.123774.
Kerzner, H., 2022. Project management case studies. John Wiley & Sons.
Fioravanti, M.L. and et.al., 2018, February. Integrating project based learning and project
management for software engineering teaching: An experience report. In Proceedings of
the 49th ACM technical symposium on computer science education (pp. 806-811).
Bond-Barnard, T.J., Fletcher, L. and Steyn, H., 2018. Linking trust and collaboration in project
teams to project management success. International Journal of Managing Projects in
Business.
Kerzner, H., 2019. Using the project management maturity model: strategic planning for project
management. John Wiley & Sons.
Nguyen, T.S., Mohamed, S. and Panuwatwanich, K., 2018. Stakeholder Management in
Complex Project: Review of Contemporary Literature. Journal of Engineering, Project &
Production Management. 8(2).
13
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