Travellers Great Experience DHCI Design Review - Stage 1 Report

This report provides a comprehensive design review for the Travellers Great Experience (TGE) application, focusing on the Stage 1 design. It begins with a human activity system diagram (rich picture) illustrating the interactions within the system. The report details the personas (TGE system administrator, Tourists, and Visitors), scenarios (searching/booking services, rating services), and interactions using the PACT framework. It includes an object and action analysis for key activities, wireframes, storyboards, and navigation maps. The report explores the architecture and broad design of the complete system, covering user registration, service searching, booking processes, and feedback mechanisms. Various design elements, including the user interface and system navigation, are discussed to improve the TGE application. The report references several key works related to Human-Computer Interaction (HCI) and design methodologies.

1Travellers Great Experience DHCI Design Review
TRAVELLERS GREAT EXPERIENCE DHCI DESIGN REVIEW
by(Student_Name)
[Course Name]
[proffesor’s Name]
[University Name]
[university City location’s name]
[Dates]

2Travellers Great Experience DHCI Design Review
Table of Contents
Stage 1 Design Review..............................................................................................................3
Human activity system diagram (rich picture).......................................................................3
Personas, Scenarios and Interaction with the system in terms of PACT Framework............4
Personas..............................................................................................................................4
Scenarios.............................................................................................................................5
Interactions with the system...............................................................................................5
A detailed object and action analysis for at least three major activities for three personas.. .6
Architecture and broad design of the complete system..........................................................7
Using wireframes...............................................................................................................7
Story Board.........................................................................................................................8
Navigation maps..............................................................................................................10
References................................................................................................................................12

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Stage 1 Design Review
Human activity system diagram (rich picture)
TRAVELLERS GREAT EXPERIENCE BOOKING PROCESSES
HOT DEALS
FANCY DEALS
CLASSIC DEALS
Flight
Cruise
Transport
Accommodation
s
Tourist attractions
Car/bike hire
PACKAGES
Traveller
register, search
for service and
rates services
Traveller logout
Travellers
Traveller select
package
Traveller cancel
package
Administrator
Serve the
travellers and
get the
customers rating
GTE
app

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(Diaper,2015).
Personas, Scenarios and Interaction with the system in terms of PACT
Framework.
During the GTE design process there are various actors who will be using the
system ,however these actors will be referred to as the personas and they will be interacting
with the systems using the various scenarios.
The personas, scenarios and the interactions are discussed below where the PACT
frame work is followed.
Personas.
In this application design process there are various personas who includes the following:
i. TGE System administrator.
The system admin is responsible of updating the services they offer to the clients and also
sharing the information to the public and for news purpose and also check on the reviews and
rates from the customers regarding the quality of their offered services (Checkland,2017).

5Travellers Great Experience DHCI Design Review
.
ii. Tourists .
These are the persons who use the system to check on the tourism attractions sites and
they book to visit the sites they would like to visit, these tourists are able to book after
registering using the TGE mobile application.
iii. Visitors .
These are the other persons that use the application to book for a visit to the country and
any other services but not a must to visit the tourism sites, however he also require to register
and login to send the request for the package or transport services (Bryson,2014).
Scenarios.
In this application there are various events and activities that are carried out and they are
described using the following scenarios.
i. Searching and booking for service.
This is a scenario where the travellers registers using the TGE application and proceed to
search for the various services like flights, transport and tourism sites.
ii. Searching ad booking a package.
This is a scenario where the travellers and the visitors registers using the TGE application
and proceed to search for the various packages like hot deals, fancy deals and classic deals.
iii. Rating the TGE application service.
The visitors and the travellers are able to register and login in the TGE application to rate
the application and discuss the possible recommendations for changes.
Interactions with the system.
The system interaction involves the personas and they use TGE app to do some task
in a given scenario ,below are some of the system interactions.
i. First interaction.
People: TGE system administrator.

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Activities: using the TGE mobile application to update the company details.
Context: The administrator can update the available services ,view the booked services and
check on rates and discussions from the customers.
Technology: use of mobile phones, TGE application and internet connection is required.
ii. Second interaction.
People: Tourists
Activities: Using the TGE app to login ,search and booking for tourism sites, packages and
rating the TGE services and discussing mode of improvement.
Context: The tourists make use of TGE application remotely or from any location to book for
services.
Technology: Mobile phone is used to open and installed TGE application which requires
internet connections.
iii. Third interaction.
People: Visitors
Activities: Using the TGE app to login ,search and booking for service, packages and rating
the application.
Context: The TGE application manages the services and booking placed by the visitors.
Technology: Mobile application is used in the internet enabled mobile devices (Bass, 2016) .
A detailed object and action analysis for at least three major activities for
three personas.
The project implementation in the TGE there are various activities which are
performed by the various actors using some objects as discussed in the table below.
Activities Consist of sub-activities Actions Objects Comments
Searching and booking
for a TGE service
called flight
Click to search menu.
Select service name flight
Click to
Select(user inputs) ok.
Search object .
Search objects selected
One can change the
selected service.
Searching and booking
for a TGE package
Click to search menu. Click to Search and book object. One can change the
selected package.

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LOGO
COUNTRY
|
Create
CITY
Zip Code
Contact
Password
called hot deal. Select package called hot
deal
Select and book (user inputs) ok. Search and book objects
selected
Rating and discussing
the TDE application
package called hot
deal.
Click on the rate menu.
Select the package called
hot deal.
Click on.
Select and rate(user input) ok.
Rate and discuss object.
Rate and discuss objects
selected.
One can only rate
the application that
he had already used.
Architecture and broad design of the complete system
Using wireframes.
(Anderson, 2015).
TGE APP
LOGO
USERNAME
PASWORD
***********
* LOGIN
SIGN UP
REGISTER
USERNAME
TGE APPLICATION SERVICES
Searching
Home |Searching|Packages|Rate|View
VIEW BOOKINGS
SERVICES
1-----------------------------------------------
2-----------------------------------------------
PACKEGES
1-----------------------------------------------
2-----------------------------------------------
CANCEL
EL
CANCEL
EL
CANCEL
EL
CANCEL
EL
TRAVELLERS FEEDBACK
FLIGHT V
DISCUSS EXPERIENCE
-------------------------------------------------
-------------------------------------------------
-------------------------------------------------
1 V
SELECT SERVICE
RATE(1-5)

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Story Board
EXIT -------------------------------------------------
-------------------------------------------------
-----
SEND EXIT

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(Abowd, 2014).

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Navigation maps
In this TGE proposed system there are various operations that will be performed by the
users of the system, the application has various modules and the navigation between modules is
determined by the menu map below.
(Carroll, 2016) .
MENU MAP
The items in bold shows the menu in the application.
Login
Username
password
Register
Username
Password
Country
Zip-code
Contact
Home
Welcome message
Search services
Flight
Transport
Tourisms site
Cruises
Accommodation
car or bike hire
Search packages
Hot deals,
Fancy deals
Classic deals
View
Services
Packages
Rate
Services
Packages

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References
Carroll, J. (2016) Making use: Scenario-based design of human-computer interactions.3rd
edn.Japan: MIT Press.
Abowd, H.(2014) A formal technique for automated dialogue development. In Proceedings of
Designing Interactive Systems .5th edn. New York:ACM Press.
Anderson, J.(2015)The architecture of cognition.4th edn.Cambridge: Harvard University
Press.
Bass, L.(2016) Developing Software for the User Interface.3rd edn.New York:Addison-
Wesley.
Bryson, S.(2014) Virtual environments in scientific visualization.2nd edn. London :Academic
Press.
Checkland, P.(2017) Systems Thinking, Systems Practice. 2nd edn. Chichester :John Wiley
press .
Diaper, D.(2015) Task Analysis for Human-Computer Interaction.6th edn.Chichester:Ellis
Horwood publishers.