This case study solution delves into the organizational behaviour challenges at Thames Valley Building Society, focusing on motivation, team management, and leadership. It identifies issues such as Jane Taylor's lack of motivation in her new role, the negative impact of Tony Jackson's behaviour on team dynamics, and Jane Taylor's limited leadership skills. The analysis applies theories like Maslow's Hierarchy of Needs, Alderfer's ERG Theory, Belbin's Team Roles, Tuckman's Team Development Model, and Behavioural and Functional theories of leadership. Recommendations include offering higher pay and non-financial incentives to boost motivation, hosting team-building events to foster positive relationships, and providing on-the-job training to enhance leadership skills. The document concludes with a list of references, underscoring the academic rigor of the analysis and proposed solutions. Desklib provides this solution and many other resources to support students in their studies.