Organisational Behaviour in Thames Valley Building Society Report

This report provides an analysis of organisational behaviour, focusing on a case study of the Thames Valley Building Society. It begins with an introduction to organisational behaviour and explores key concepts such as individual and interpersonal behaviour, group and team processes, and leadership...Read More

ORGANISATIONA
L BEHAVIOUR
NAME, ID

Page of Contents
Introduction
Introduction to the field of Organisational Behaviour
Individual and interpersonal behaviour
Group and team processes
Leadership models and styles
Organisational processes
Conclusion
REFERENCES
Books and Journal

Introduction (1 Slide)
 Organisational behaviour may be defined as a management
process which involves the necessary understanding related to
planning and controlling of the behaviour and actions
showcased by the employees and staff members within the
organisational setting (Benuyenah, 2021)
 The proposed report highlights upon the case study of “Thames
Valley building society” and aims to analyse the current
scenario of the organisation behaviour process within the
firm in order alleviate the effectiveness of the same in the near
future.

Introduction to the field of Organisational
Behaviour
Exploration of emerging trends
 Changing trends in organisational behaviour can be termed as the
necessity facilitating the ethical environment within the
organisation.
 As per the case study Jane Taylor, being the assistant manager of
Thames Valley building society needs to ensure that the
organisation is able to meet the requirements of all the emerging
trends.

Individual learning and behaviour in organisations
 It is very important for the business institution to
focus upon individual learning in order to
inculcate the knowledge and understanding
among the employees in accordance with the
organisational culture of the same.
 According to the case study, behaviour of the
employees working under the organisation also
needs to be regulated in a disciplined manner
wherein they are able to respond to their seniors
in a respectful manner.

Theories
 Tony Jackson has severe issues in regard with taking orders
from his superiors.
 Hence, systematic authority needs to be exercised within the
workplace in order to guide him and compel him to work
sincerely and respect and oblige to the orders of his seniors
within the enterprise.

Individual and interpersonal behaviour
 In order to lead the business operations and processes in a
very prominent and successful manner, it is very necessary
for the Thames Valley building society to concentrate upon
building strong interpersonal relationships among peers and
colleagues in the respective firm.

Continue..
Communicating in organisational settings
Effective communication is one of the primary
components that need to be exercised within
organisational setting (Jorgensen, Boulet and Hoek,
2020).
Workplace attitudes, perception and values
It is also very important for the firm and assistant
manager to inculcate the right set of workplace
attitudes and values within the workforce. Honesty,
respect, integrity, dignity equality and justice should
be promoted within the organisational culture.

Continue..
 Job satisfaction
In order to elevate the organisational environment of
the respective organisation, the assistant manager is
required to focus upon retaining the employees
 Employee motivation
It can be examined that the employees who are not
happy and satisfied with their jobs tend to deliver poor
performance in comparison to ones who are satisfied
with their job position and organisational environment
(Engelbrecht and Hendrikz, 2020).

Group and team processes
 Group dynamics
Group dynamics play a very vital role in regulating the
positive working environment inside the organisation.
 Power and politics in organisations
Power and politics are also one of the integral and prominent
parts of the organisational culture. The management of the
firm needs to ensure that politics within the environment
does not impact upon the decision making as well as the
treatment of the employees (ŞENER and BALLI, 2020).

Continue...
 Conflict and negotiation
Conflict is a significant part of the organisational environment. It is
very common for organisations to deal with the emerging conflicts
pertaining to the relationship and working rapport among the
workforce.
As an assistant manager, it is the duty of Mary Rogers to ensure that
conflicts does not lead to severe implications on the work process and
operations of the firm. Necessary negotiations can be facilitated in the
organisation in order to ensure that both the parties i.e. the
management of the organisation and the workforce is at mutual
consent.

Leadership models and styles
 Leadership can be defined as an attribute that
influences and stimulates the employees to
deliver their best performances in order to
enhance the standard of operation and
increase the profitability of the business firm.
 As per the case study of Thames Valley
building society, it can be analysed that the
major reason behind the indiscipline of Tony
Jackson can be termed as ineffective
leadership.

Organisational processes
 Change
Organisational change can be characterised as the
alterations in deliberate business processes, company
structure, culture, components, technology, operations
policies and procedures. It is very important for
Thames Valley building society to implement an
organisational behaviour change within the employee
management procedures (Waldner, 2020).

Continue..
 Cultural and diversity extremely important within the
workplace as it empowers the staff members to work towards
building advances skill set. The business firms also get an
opportunity to optimise upon great talents across the world.
Workplace diversity promotes the business organisation to
formulate a number of ideas and build an expertise that
compels the other individuals to acquire knowledge and learn
from their peers and colleagues (Ndoja and Malekar, 2020).

Conclusion
 From the analysis and assessment of the given case
study, it can be summarised that the major issue
regarding the organisational behaviour procedure lies
upon the incompetent leadership and management
practices in Thames Valley Building Society.
 The assistant manager is required to be more
competent and authoritative in nature as well as the
employees are needed to be more obedient.

References
 Benuyenah, V., 2021. Theorising an organisational
citizenship behaviour model for managerial
decision-making: from history to contemporary
application. Management Research Review.
 Kaur, P., Malhotra, K. and Sharma, S.K., 2020.
Employer branding and organisational citizenship
behaviour: The mediating role of job
satisfaction. Asia-Pacific Journal of Management
Research and Innovation, 16(2), pp.122-131.