Analysis of Organisational Behaviour Case Study: Thames Valley

This report analyzes a case study based on organizational behavior at Thames Valley Building Society, focusing on the experiences of employees and management. The study identifies three key issues: lack of motivation among employees, teamwork dynamics, and personal conflicts in the workplace. The report delves into motivational theories, team role theories, and conflict resolution theories, applying them to specific incidents in the case. It examines how Jane's promotion and Tony's rejoining the team created issues related to motivation, team roles, and interpersonal conflicts. The analysis provides recommendations for Mary, the branch manager, to improve employee motivation through training and rewards, enhance team roles by fostering collaboration, and resolve personal conflicts through open communication and positive attitudes. References to relevant academic sources support the analysis and recommendations, providing a comprehensive understanding of organizational behavior principles in a real-world setting.