ICT Project Management: RALS Ticketing System Project Plan Analysis

This project plan details the development of the RALS Ticketing System for Globex, focusing on improving volunteer and client data management. The plan encompasses various aspects, including defining the project's measurable organizational value (MOV) by assessing financial, customer, operational, strategic, and social impacts. It defines the project scope, deliverables, and acceptance criteria, alongside a comprehensive work breakdown structure (WBS), project plan with timelines, resource allocation, and cost estimations. Furthermore, the plan includes a risk analysis and management plan, addressing potential issues like system failure, over budgeting, design flaws, and management issues, and a quality management plan. The project's closure phase is also outlined, and supported by an annotated bibliography.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management
RALS Roistering project

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ICT PROJECT MANAGEMENT
Table of Contents
Part One: MOV- Measurable Organizational Value..................................................................3
Part Two: Define Scope and produce a Scope Management Plan.............................................5
Part Three: Project Plan...........................................................................................................11
Part Four: Risk Analysis and Management Plan for RALS.....................................................16
Part 5: Quality Management Plan............................................................................................19
Part 6: Project Closure.............................................................................................................19
a. Annotated Bibliography...................................................................................................19
b. Checklist for RALS project..............................................................................................20
C. Evaluation Criteria...........................................................................................................20
Bibliography.............................................................................................................................22

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ICT PROJECT MANAGEMENT
Part One: MOV- Measurable Organizational Value
The customer, strategies, operational and financial and social is the desired areas of
impact occur for RALS ticketing system developmental project. All these factors are
mainly discussed below:
Areas of Impact Occurs Description Ranking
Financial The money related
framework are needed to
be clarified because of
operations of procedures
for doing the
improvements are mainly
co-ordinating with the
advancements of
operations and also taking
action based suggestions
mentioned.
1st
Customer The customer need to be
realized because the
framework range need to
be raised based on various
sorts of questions that
mainly brought b y general
population in relation to
the task created and
2nd

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ICT PROJECT MANAGEMENT
framework of RALS.
Operational All operational procedures
are mainly referred based
on security all functional
operations and the
reconciliation of
procedures based on the
adjustment of all types of
procedures.
3rd
Strategy The strategies are needed
to be characterized to
affect all the operations of
RALS by creating various
successful and enhanced
operations.
4th
Social The operational procedures
are needed to be suggested
to build up the security of
operations along with the
combinations of
procedures.
5th
Better- the RALS venture are mainly seen for doing the advancement of other
framework to expand the work proficiency with the help of data administration.

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ICT PROJECT MANAGEMENT
Faster- the RALS undertaking mainly helps to incorporate all the venture operations
by making advancement of operational expanded speed.
Cheaper- the RALS task mainly helped to deal with the data of solitary database and
needed to diminish all general costs of data framework administration.
Do more- the framework usage of RALS is needed to incorporate all data and
information of the project that helps to build up more intelligent techniques of
association.
Rank Impact Metrics Timeframe
1 Financial Revenue and Money Profit age 6 months
2 Customer Clients are returning to association for doing the
administrations
2 months
3 Operational Very minimal consumptions of time needed to finish all
different hierarchical operations
2 months
4 Strategy The volunteers get followed due to the utilization of
framework that are created by RALS
1 month

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ICT PROJECT MANAGEMENT
5 Social Volunteers maintained the capacity for doing proper
association with clients.
3 months
Part Two: Define Scope and produce a Scope Management Plan
Scope Definition: The responsibility of RALS Ticketing System advancement helps to build
up all the operational changes of Globex for all the volunteer’s and client’s data with the
assistance of created framework.
Requirements: The project requirements are mainly included for all materials and project
team required to develop all project operations. All the needed requirements of project are
mentioned below:
Resource Name Type
Budgeter Work
Computer Devices Material
Documenter Work
IT Engineer Work
Network Components Material
Planner Work
Project Manager Work
Storage Material
System Analyst Work

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ICT PROJECT MANAGEMENT
Tester Work
Wireless routers Material
In-Scope and Out-Scope of project: the in-scope things of RALS venture mainly include for
doing the operations of different improvements, undertaking of RALS Ticketing System that
mainly helps to do the increase the effectiveness of administrative data of volunteers and also
helps to do different operational advancements.
The out-scope thing of RALS venture discussed about the up-keeping of exercises,
transportation of materials as well as the preparation of labourers worked at Globex.
Deliverables of the project: different deliverables of this RALS venture includes:
 Resource Allocation Plan and Project Plan
 Project documentation including Charter and Initiation Documentation
 Scope Verification Plan
 System Designing and Implementation plan
 Test results
Acceptance Criteria:
Checklist Item Checked
Progression of Project Plan 
Enhanced Resource Allocation Plan 
Closing down of all project documents 

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ICT PROJECT MANAGEMENT
Feasible System Design 
Synchronized usage design 
Expected Test Results 
List of resources:
Resource Name Tasks
Budgeter Proper analysis of client’s requirements
Developed exact budget of the project
Outsourcing of required project materials
Computer Devices Installation of different hardware components
Documenter Preparing Initiation documents
Charter documentation
Preparing final documentation
assess of documents
IT Engineer Development of storage place
Data transformation

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ICT PROJECT MANAGEMENT
Design analysis of ticketing system
Development of User interface
Coding and programming is done
Integration of ticketing system with storage
Installation of different hardware components
Network Components Installing hardware components
Planner Selection of project teams
Selection of proper methodology
Plan outline is developed
Project Manager Analysis of the project feasibility
Requirement Analysis
Project Meetings are held
Signing off the documents
Review of the plan
Signing off the documents
Storage Storage is developed
System Analyst Design Platform is selected
Outline for the design is developed

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Prototype is developed
Review of the prototype
Simulation of the completed design
Tester Black box testing
UX testing
Operations and tested
white box testing
Wireless routers Installation of hardware components
Resource Name Type Initials Std. Rate
Budgeter Work B $60.00/hr
Computer Devices Material C $1,740.00
Documenter Work D $60.00/hr
IT Engineer Work I $95.00/hr
Network Components Material N $970.00
Planner Work P $60.00/hr
Project Manager Work PM $100.00/hr

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ICT PROJECT MANAGEMENT
Storage Material S $2,320.00
System Analyst Work SA $90.00/hr
Tester Work T $85.00/hr
Wireless routers Material W $870.00
Part Three: Project Plan
WBS Task Name Duration Start Finish Predecessors Resource Names Cost
0
Developing
Ticketing
System for
RALS
140
days
Mon
10/2/17
Fri
4/13/18 $99,980.00
1 Initial Phase 17 days Mon
10/2/17
Tue
10/24/17 $11,360.00
1.1
Analysis of
the project
feasibility
3 days Mon
10/2/17
Wed
10/4/17 Project Manager $2,400.00
1.2 Requirement
Analysis 5 days Thu
10/5/17
Wed
10/11/17 2 Project Manager $4,000.00
1.3
Making
Initiation
documents
4 days Thu
10/12/17
Tue
10/17/17 3 Documenter $1,920.00
1.4 Charter
documentation 3 days Wed
10/18/17
Fri
10/20/17 4 Documenter $1,440.00
1.5
Project
Meetings are
held
1 day Mon
10/23/17
Mon
10/23/17 5 Project Manager $800.00
1.6 Signing off
the documents 1 day Tue
10/24/17
Tue
10/24/17 6 Project Manager $800.00

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ICT PROJECT MANAGEMENT
M1 Initial Phase
is completed 0 days Tue
10/24/17
Tue
10/24/17 7 $0.00
2 Resource
Accumulation 19 days Wed
10/25/17
Mon
11/20/17 $9,120.00
2.1
Client's
requirement is
analyzed
5 days Wed
10/25/17
Tue
10/31/17 8 Budgeter $2,400.00
2.2 Project team
is selected 7 days Wed
11/1/17
Thu
11/9/17 10 Planner $3,360.00
2.3
Budget for
the project is
developed
4 days Fri
11/10/17
Wed
11/15/17 11 Budgeter $1,920.00
2.4
Outsourcing
of the project
materials
3 days Thu
11/16/17
Mon
11/20/17 12 Budgeter $1,440.00
M2
Accumulatio
n of the
resources
0 days Mon
11/20/17
Mon
11/20/17 13 $0.00
3 Plan Phase 10 days Tue
11/21/17
Mon
12/4/17 $5,760.00
3.1
Plan
methodology is
selected
2 days Tue
11/21/17
Wed
11/22/17 14 Planner $960.00
3.2
Outline for
the plan is
developed
5 days Thu
11/23/17
Wed
11/29/17 16 Planner $2,400.00
3.3 Review of
the plan 3 days Thu
11/30/17
Mon
12/4/17 17 Project Manager $2,400.00
M3 Plan is
completed 0 days Mon
12/4/17
Mon
12/4/17 18 $0.00
4 Design Phase 16 days Tue
12/5/17
Tue
12/26/17 $11,520.00
4.1
Design
Platform is
selected
1 day Tue
12/5/17
Tue
12/5/17 19 System Analyst $720.00