Analysis of Tour Operations Management for HND in Hospitality

This report delves into the core aspects of tour operations management, starting with an introduction that outlines the scope of the study, which includes the stages involved in creating holidays and the pricing strategies of tour operators. The report then examines regulatory bodies within the tourism industry, such as the UK Civil Aviation Authority. It explores the operations of all-inclusive tour providers like LCB Tours, including their international reach and services such as visa arrangements and transportation. The study outlines the stages of tour planning, including market research to identify target markets and the selection of destinations, accommodation, and transportation. It discusses the importance of research, planning, and scheduling in tour operations. Furthermore, the report addresses the suitability of different contracting methods, specifically focusing on fixed contracts and allotment. Finally, the conclusion summarizes the efforts of tour and travel agencies in meeting customer satisfaction through customized tours, referencing relevant academic sources like Giaoutzi (2017) and Buhalis & Amaranggana (2015) to support its findings.

Tour operation
management

Table of content
• Introduction
• Main Body
• Conclusion
• References

Introduction
 Present study will explain stages of
developing holiday package.
 It will describe selling price of tour
operators.

Regulatory bodies
• There are various
regulatory authority who
regulate tourism industry.
For example
• UK Civil Aviation
Authority- CAA is aviation
regulatory authority which
handle all the issue
regarding aviation in UK

Details of All-inclusive tour
Lcb tours and travel are include in this type of
tour and travel operates, they work on
international level these operators provide
wide range of facilities to its customers like
arranging visa, tickets, hotels,
transportations etc. this type of tour
operators typically work with international
travellers.

Stages and timescale
Market research- market research help find out the segment, target
and positioning of the holidays. Lcb tour and travel determine the
place of interest of travellers, they research about the budget,
locations, selection of transportation facilities, There are many
methods for research.
Planning and scheduling- after the selection the sample of research,
Lcb operators have to select the best destinations, the best hotels,
and the right time to visit the place when all the tourist attraction
available.

Suitability of different methods of
contracting.
Fixed contract- Fixed contract is type of contract in which two parties agree
upon some terms and condition for fix time period. On basic of mutual
understanding and negotiation. These contact normally bind with lows and in
written form. Fix contracts are used where less complex work has to
outsource, frequent material supply needed.
Allotment- In allotment service buyer purchase a service or part of service
from supplier and resold it to other business partner and customers. In tour
management allotment contact are practices between tour provider or
travellers or hotel.

Conclusion
It is been concluded form the
above study that tour and
travel agencies are putting
their so much effort in
proactive actions to meet
higher customer satisfaction.
Now tour are customised
according to trend and
special need of customer
than traditional tours

References
Giaoutzi, M., 2017. Tourism and regional development: New pathways. Routledge.
Buhalis, D. and Amaranggana, A., 2015. Smart tourism destinations enhancing tourism
experience through personalisation of services. In Information and communication
technologies in tourism 2015 (.pp. 377-389). Springer. Cham.