HND Hospitality - Tour Operation Management Report: Task 2 Analysis

This report, prepared for LCB Tours as part of a Higher National Diploma (HND) in Hospitality, provides a comprehensive overview of tour operation management. It delves into the essential stages involved in developing attractive holiday packages, from market research and planning to advertising and post-tour management. The report explores various contracting methods, including fixed, allocation, and adhoc contracts, crucial for securing services and resources. Furthermore, it demonstrates the calculation of a holiday's selling price, considering costs, desired profit, and the number of tourists. The conclusion emphasizes the importance of these methods in the tour operator industry. References to relevant academic sources are also included.

Tour Operation Management
(TASK 2)

Table of Content
 Introduction
 Stages and timescales involved in developing holidays
 Methods of contracting in holiday plan
 Calculation of selling price of a holiday
 Conclusion
 References

INTRODUCTION
Tour operation management is a crucial element of hospitality
industry. It is a dynamic and service driven industry and needs
deliver great products and high quality customer service. To
understand this concept company, LCB tour is being
selected.This assignment covers various topics likethe stages
which involved in creating holidays,Apart from this the methods
of distribution used to sell holidays is being discussed.

Stages and timescales involved in developing
holidays
This is very important to have an effective and attractive tour
packages to attract more number of persons. There are some
stages included in preparing a holiday plan which can be used by
the LCB tours. These stages are discussed below:
 Market research
 Planning and scheduling
 Contracting

Continued..
 Costing of holiday
 Advertising
 Financial Evaluation and pricing
 Creating the brochure
 Operation and Execution
 Post tour management

Methods of contracting in holiday plan
Contract is legal term, it binds the two or more parties to perform
their duties. The non performing of these obligations can leads to
legal issues for parties. There are different types of methods for
contracting, which are as follows:
Fixed contract: Fixed contract is a contractual relationship between
two or more parties for a specific time period. In this contract the
parties can not change their decisions after entering into a contracts.

Continued..
Allocation contract: The allocation contract refers to the amount of
contracted rooms or seats to be specified in the allotment contract.
The LCB should make a contract with customer regarding the
allotment of rooms and seat for hustle fee travel.
Adhoc contract:The allocation contract refers to the amount of
contracted rooms or seats to be specified in the allotment contract.
The LCB should make a contract with customer regarding the
allotment of rooms and seat for hustle fee travel.

Calculation of selling price of a holiday
Particular Amount
Selling Price 7500
Less: Meal charges -500
Contribution 7000
Fixed cost 5000
Total number of tourist 50
Total number of profit 2000
Desire profit 1200

Conclusion
Tour operator industry is that industry which provides the facility of
tour to its tourists. There are various methods which is used by tour
operators companies to set price of their products and services.

References
Björk, P. E. T. E. R., 2014. Tourist experience value: Tourist
experience and life satisfaction. Creating experience value in
tourism, pp.22-32.
Le-Klaehn, D. T. and Hall, C. M., 2015. Tourist use of public
transport at destinations–a review. Current Issues in Tourism.
18(8). pp.785-803.

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