LCB Tours: Tour Operations Management Report and Itinerary Analysis

This report provides an overview of tour operations management, focusing on the activities of LCB Tours. It begins with an introduction to the industry and the role of regulatory bodies, specifically the Association of British Travel Agents. The report then details an itinerary for a Paris trip, outlining the stages in holiday package development, including market research, planning, contracting, costing, and advertising. It also explores different methods of contracting, such as fixed contracts, allocations, and ad-hoc arrangements, with a case study involving the ibis Paris hotel. The report includes a calculation of the selling price for a holiday package and concludes by summarizing the key aspects of tour operations management. References from academic journals are also provided.

Tour Operations Management

Content Covered
◦ Introduction
◦ Regulatory body of Tour Operators
◦ Itinerary for London trip
◦ Stages of Holiday Package
◦ Methods of Contracting
◦ Information about Hotels in London
◦ Pricing Details, comparison to other tours
◦ Conclusion
◦ References

Introduction
◦ Traveling industry is increasing day by day and it needs tour operation management for
managing their activities. It helps in economic development of tourism industry. Tour
operation is an important part of this industry as it helps business to make integration with
other tourism business

Regulatory bodies
◦ There are some regulatory bodies which governs the tour operations and travel agents in UK.
They provide some guidelines to conduct activities.
Association of British Travel Agents: It is the largest travel association which represent tour
operations and agents. It has some function and code of conduct which are as follows:
◦ It raise standard, give guidance for sustainability and provide financial protection.
◦ Provides information and data to make choices.
◦ Give assistance for passport, visa and health issues.

Itinerary for Paris trip
Itinerary:
6 A.M.- Individuals arrives at Paris airport, they are transferred to hotel.
7 A.M.- Complete all the check-in formalities.
8 A.M.- Breakfast.
9 A.M. To 10:30 P.M. - Leave hotel for sight seeing in Paris for visiting
popular places like Notre Dame Cathedral, Avenue des Champs Elysees,
Place de la Concorde, the Arc de Triomphe and the Eiffel tower.
11 P.M. - Come back to hotel and stay overnight in Paris.

Stages in developing holidays
◦ Tours operators are always expected to give to give excellent tour experience to the travelers
so that they can enjoy their trip as much as they can. For this Lcb Tours needs to plan the
holiday of their customers so that they become satisfy with their tour. The following are the
steps involved in developing the plan for holidays:
◦ Market research
◦ Planning and scheduling (determine destinations, hotels, capacity, dates etc.)
◦ Contracting (negotiation with suppliers)

Con…
◦ Costing the holiday
◦ Financial Evaluation and Pricing
◦ Creating the brochure
◦ Advertising:
◦ Operation and Execution
◦ Post Tour Management

Different methods of contracting
◦ Methods of contracting helps customers to save the cost for their desires and get services as
per their wants and needs. These contracts helps agents to provide travel and tour services and
to design packages as per the demand of the customers to make them satisfy. . This also helps
them to make good relationship with clients, to retain them and to increase loyalty of the
consumers.
◦ Fixed Contract:
◦ Allocation
◦ Ad-hoc

ibis Paris
For this holiday package the chosen hotel is
ibis Paris which is 3 minute away from
Place de Clichy subway station and 1.8
km from Palace Garnier

Calculate the selling price of a holiday from given
information
Selling cost is the cost which is related to the expenses of sales department for conducting
promotions and distribution activities of products and services.
For example- A group of individual make plan for travelling Paris. In this contract, they need
to prepare budget for trip of 1 day and nights through including all main factors.
Accommodation cost: 96*21=2016
96/1.12= 85.7
85.7*21= 1800(For One night)
One day accommodation charge for 21 individuals= 9000
From above mention calculation, it is calculated that in this, food
cost is not included, for the purpose of calculating selling cost. So,
in this selling cost is £28122.5.
Cost for one person is:
=28122.5/21= £1339.18

Conclusion
◦ From the above report it is concluded that tour operations management helps tour operators to
manage and conduct their activities in an efficient manner. There are four types of tour
operators in this industry domestic, inbound, outbound and specialized operators. It explains
that there are some stages involved in development of a holiday plan. Tour operators use
fixed, allocation and ad-hoc contracts as per components of holiday plan.

References
◦ Chand, M. and Katou, A. A., 2012. Strategic determinants for the selection of partner alliances
in the Indian tour operator industry: A cross-national study. Journal of World Business. 47(2).
pp.167-177.
◦ KhairatP0F, G. and Maher, A., 2012. Integrating sustainability into tour operator business: An
innovative approach in sustainable tourism. Tourismos: An international multidisciplinary
journal of tourism. 7(1). pp.213-233.