HND Hospitality: Tour Operations Management Report - LCB Tours

This report analyzes the tour operations industry, focusing on current trends and developments. It explores how technology advancements, inflation, and low-cost carriers impact the sector. The report also covers different types of tour operators, including inbound, domestic, UK outbound, and specialist operators, highlighting their roles and functions. The assignment is based on a scenario where the student works as a Tour Coordinator for LCB Tours and prepares a leaflet for the product development team to ensure they understand the effects of current trends. The report addresses the creation of holiday packages, brochure production, and distribution methods. It also covers management issues, strategic and tactical decision-making, and the process of determining holiday selling prices.

TOUR OPERATION MANAGEMENT
Current and recent trends and development of tour operators:
It is the combination of travel and tour components for creating holiday package.
These operators produce and advertise brochures for promotion of holidays,
itineraries and products which includes following:
Types of tour operators
Inbound Tour Operators- It provide trip within country to tourists who are
visiting from other countries. They help in providing local assistance to tourists
arriving in country. They are also called receptive tour operators. These make local
facility or arrangement for pickup and drop service, local visits and activities,
guide, and responsible for staying of tourist.
Domestic Tour Operators- It provide trips to residents within same
boundary. They are resident operators and knows about season, culture, food.
UK Outbound Tour Operators- They are multinational tourism who take
resident of their own country to another for visiting. As they sell packages to
consumers in own country who want to travel.
Specialist Tour Operators- It provide service for niche market which has
interest in geographical area or special activity. According to that different
operators are divided.
Current/recent trends and development
Advancement in technology- The technology is changing on daily basis
which make work easy for user to book hotels. It also assists in saving time and
cost of customer to go in that particular place and do booking. LCB tour also
provide online booking for consumer and assist in refunding amount in case of
non-booking and emergency situation.
Rise and fall of inflation- When demand is higher with rise in prices and
also increase in money supply is called inflation. LCB tour has demand at time of
festival, seasons and advance booking is prevailing.
Low cost Carriers- In order to enter into tourism market, it has very few
restrictions. There are low cost carriers because this sector contributes in
economic development of country and is fast growing industry. LCB tour also
incurred low cost carriers which helps in development of country.