Analysis of Tour Operations Management - BTEC HND Unit 14 Report

This report delves into the core elements of tour operations management, focusing on the interplay of intrinsic and extrinsic environmental factors, competitive analysis, and the impact of current trends on the tourism industry. It emphasizes the importance of environmental awareness in tour package creation and the need for operators to adapt to technological and social changes to meet customer expectations. The report examines the significance of competition analysis, requiring tour operators to identify rivals and provide superior services. It highlights various types of tours, the roles of different tour operators (inbound, outbound, and domestic), and the need for operators to understand changing vacation trends and consumer behavior. Furthermore, the report underscores the importance of analyzing recent developments and their influence on the tour operation industry. The report is based on the provided assignment brief for Unit 14 Tour Operations Management, BTEC HND in Travel and Tourism Management at UK College of Business and Computing.

Tour Operations Management
Effect of current and recent trend and development on tour operation industry
There is various type of tours that an operators provide to their clients are business tours, leisure
tours etc. These tours differentiate nature or individual persons whom supports in maintaining
appropriate economic rate of nation. These tourists are those who are responsible for growth of
company as well as development. There are differentkind of tour operators which is measured
and they are:
 Inbound tour operator
 Outbound tour operator
 Domestic tour operator
All of them provides ultimate quality services to their customers by designing and developing
attractive tour packages. Tour operation industry is largely affected by recent and past trends
that is evaluated in time. Fundamental responsibility of an operator is to find out all consent that
is related with package and by considering them they have to design vacation package to last
consumers. There are several permutations that operators of Trail-finders have to understand.
These changes are below:
Change trends in vacations – Variations that occurs in human nature is to be considered by
tour operators time to time. Basic behaviour of individual is changing as time passes and
holiday packaged should match these criteria to retain them with company and to gain attention
of new client as well. This kind of change motivates organisation to serve their customers with
best quality services. Operator should consider all available holidays that are about to occur in
coming time so that consumers be able in visiting more than one locations at a time. And this
trick also helpful in attaining all investments back to corporation with high interest.
Environmental Awareness – Intrinsic and extrinsic environmental factors should take into account
to while creation of tour packages by operator. Corporation in need to set an effective external
atmosphere as it helps in making customer curious about firm because customers are stakeholders of
company. With technological and social change clients also want to get modified while serving.
These changes have to be studied by operators to make themselves up to date and this will further
bring efficiency and effectiveness in service to all concerned customers of firm.
Competition – It is a major thing that is changing vary rapidly in marketplace of industry. This
heading enables tour operators in analysing their services by comparing them from their rivals. Trail-
finders have to identify their competitors in market and then deliver services while considering that
they are proving best services than their rivals.
Recent and current variations in have positive effect on tourism industry it they take these trends in
adequate manner and analyse them in a proper format. Chances of failure becomes higher if these
modifications are not predicted in advance and this failure will challenge success and growth of
Trail-finders in industry.