HND Hospitality - Tour Operations Management Report Analysis

This report provides a comprehensive overview of tour operation management within the travel and tourism industry. It begins with an introduction to tour operators and their role in the distribution channel, followed by a discussion of regulatory bodies like the Association of British Travel Agents. The report details all-inclusive tours, including time, location, and activities for a sample itinerary. It then outlines the stages and timescales involved in creating a tour, from market research to advertising, and explores the suitability of different contracting methods. The report includes a price breakdown, comparing costs and profit margins, and concludes with a summary of the crucial role tour operation management plays in providing comfortable travel experiences. References to relevant academic articles are also included.

TOUR OPERATION
MANAGEMENT

TABLE OF CONTENT
 Introduction
 Regulatory Bodies
 Details of all inclusive tour
 Stages and Timescale
 Sustainability of different methods of contracting
 Price details
 Conclusion
 References

INTRODUCTION
 Tour operation business is one of the integral part of the tourism
industry, they are considered as a partner in distributional channel so
that effective services and facilities can be provided to outbound,
inbound and domestic tourists.
 Tour operations can be linked with other tourism business as they
responsible for providing basic services and facilities.

REGULATORY BODIES
 Association of British Travel Agents: It is determined as one of the
regulatory bodies in tourism industry and their prime role is to develop
rules and regulations which are needed to be followed by tour
operators.

DETAILS OF ALL-INCLUSIVE TOUR
TIME LOCATION ACTIVITIES DAYS
09.30 – 12.00 am UK International
Hotel
Check in status,
checking guest list
Day 1
01.00 -3.00 pm UK International
Hotel
Rest and Lunch Day 1
04.00-08.00 pm UK International
Hotel
Sight seeing to various
places including Island.
Day 1
09.30 am- 02.30 pm Visit to famous places
such as Edinburgh ,
Bath, Ancient
Stonehenge and
Medieval Salisbury.
Visiting the places Day 2
05.30 -07.30 Visiting malls, famous
historical places,
gardens parks etc..
Shopping, pictures
takings, in transit etc..
Day 2

STAGES AND TIMESCALES
 Market Research
 Planning and scheduling
 Contracting
 Costing the holiday
 Financial evaluation and pricing
 Creating the brochure
 Advertising

SUITABILITY OF DIFFERENT
METHODS OF CONTRACTING
 Thus, some of the contracts are mentioned above for better
understanding:
 Fixed Contract:
 Allocation Contract
 Ad-hoc Contract

Price details, a brief comparison to other
tours
Details Price(in £)
Accommodation cost 8620
Transportation cost 12000
Charges of tour guide 1025
Total cost 21645
Add: Profit margin @ 33% 7142.85
Sale price 28787.85

CONCLUSION
 From the above report it has been concluded that tour operation
management in the industry of travel and tourism plays a crucial role.
 Reason behind this is that they provide with all the facilities such as
accommodation, transportation etc., which can make travelling more
comfortable.

REFERENCES
 Allahyari, S., Salari, M. and Vigo, D., 2015. A hybrid metaheuristic
algorithm for the multi-depot covering tour vehicle routing
problem. European Journal of Operational Research. 242(3). pp.756-
768.
 Chand, M. and Katou, A.A., 2012. Strategic determinants for the
selection of partner alliances in the Indian tour operator industry: A
cross-national study. Journal of World Business. 47(2). pp.167-177.