Tour Operations Management Report - Unit 40, HND Hospitality, Dec 2018

This report provides a detailed overview of tour operations management, encompassing various aspects of the industry. It begins by outlining the components of a holiday package and the role of tour operators. The report then discusses regulatory bodies that govern the industry, ensuring public safety and adherence to standards. It further explores the specifics of an all-inclusive tour, including brochure content and the stages involved in holiday development, from market research to post-tour management. Different methods of contracting, such as those with travel agents and hotels, are examined, followed by a section on calculating the selling price of a holiday. The report concludes by emphasizing the need for innovation, strategic decision-making, and effective communication to attract and satisfy customers within the tour and travel industry. The report is designed to assist students in understanding the complexities and practicalities of tour operations.

TOURS OPERATIONS
MANAGEMENT

Introduction
 A holiday package tour comprises various components such as
transport facility, accommodation facility, entertainment services,
sight seeing, etc.
 These various components are considered while planning for the
holidays by lcb tour operators.

Regulatory bodies
 The regulatory bodies facilitate management of tour and travel
industry so that it benefits the public safety.
 The regulatory bodies involve everything from hospitality,
employment and public health regulations as well.
 it includes various bodies such as Association of British Travel
Agents, Association of Independent Tour Operators, Federation of
Tour Operators, UK Civil Aviation Authority, etc.

Details of All-inclusive tour
The brochure includes various information about the holiday destination,
available scenic points, other facilities being provided by the tour
operators.

The Stages And Timescales Involved In Developing
Holidays
Market Research
Planning And Scheduling
Contracting
Costing The Holiday
Financial Evaluation And Pricing
Creating The Brochure
Advertising
Operation And Execution
Post Tour Management

Different methods of contracting
 Tour operators come in contract with different types distribution
channels, travel agents, hotels, etc.
 The contracts are made so that they can provide services to visitors
on behalf of the tour operators.
 There are various types of contract which can be made according to
the demand of situation or destination.

Calculations Of Selling Price Of A Holiday

Conclusion
 The management of tour and travel industry requires its business
operations to be innovative and creative in order to meet the
changing demands of the customers.
 The management needs to make effective tour package that attracts
the visitors and also provide them with detailed information of the
package in the brochure.
 The tour operators needs to make strategic decisions while
preparing effective strategies in order to attract customers and also
satisfying them.