HND in Hospitality: Tour Operations Management Report Analysis

This report provides a comprehensive analysis of tour operations management, focusing on the activities of LCB Tours. It defines various contracts made by tour operators with suppliers, including fixed contracts and allocation agreements, and explains the stages involved in developing a holiday package, from market research and planning to operation and post-tour management. The report details the calculation of selling prices, emphasizing the use of marginal pricing. It also discusses the role of regulatory bodies such as ABTA and CAA. The report includes a case study involving a travel package to Paris with the Marriott hotel, offering insights into the practical application of tour operation principles. The conclusion stresses the importance of careful holiday package design and accurate selling price calculations to ensure profitability.

TOUR OPERATION MANAGEMENT

 CONSIDER FONT SIZE
TOC???

 Study will define various contract made by tour operator with suppliers.
 Furthermore, it will explain stages of developing a holiday package. Study
will explain calculation of selling price.
Introduction

There are various regulatory bodies that would in this tourism industry.
 Association of British Travel Agent (ABTA)
 UK civil Aviation authority (CAA)
 Association of independent tour operators
Regulatory bodies

 Lcb tours organizes travel for consumers across the world. It makes
people aware with the destination, travelling days and other
itinerates so that no confusion take place.
 By this way people get to know the facilities provided by tour
operators. This enhances their satisfaction level because they pay
right amount to consumers against their product and services
Inclusive tour (provide details of All-inclusive tour, including
itinerary, days, times and destination)

Developing a holiday package is very difficult task because tour operators have to look upon
several things. Stages and time scale of designing a holiday package are described as below:
(provide timescales involved in developing holidays)
 Market research
 Planning and scheduling (determine specific destinations, hotels, capacity, dates etc.)
 Contracting
 Financial evaluation and pricing
 Creating brochure
 Advertisement
 Operation and execution
 Post tour management
2.1 Stages of developing a holiday

Each travel has different demand and company has to design holiday package as per their
requirements. Lcb tours has to make contract with various suppliers such as airline
companies, hotels, railways etc. to provide amazing services to its consumers. Several
types of contract are made under a travel arrangement by Lcb tours:
Fixed contract (provide suitability of these methods for different types of tour
operators)
 This is most common and essential travel contract that is made by tour operator with its
suppliers. In this Lcb tours contact with hotels and airline firms in order to make
arrangement for consumers. They negotiate with each other and reach to end results.
They decide the particular price on which these accommodation companies will offer
their services to travellers on behalf of tour operator (Ndope, 2015).
2.2 Suitability of different methods of contracting

 Allocation
 This is another type of contract in which tour operators designate pre
negotiated carrier seats of rooms that are being brought out. This type of contract is
made for specified period, mostly in seasonal time (Types of tour operators, 2018).
Accommodation firms resell their services to travel partner. Allotment is
negotiated in back period such as three of four days prior to departure from place
or check in to destination.
 Ad-hoc
 This is another type of contract that highly depends upon the actual work
that need to be carried out. Such type of agreement are made for shorter period
Cont..

 Lcb Tours is planning to provide travel package to consumers for Paris. It
has made contract with Marriott hotel.
 This hotel has many branches across the world and offers amazing
services to its guest.
 It is popular for quality services and guest experiences. There are all kind
of facilities related to room, Spa, Gym, conference etc. Guests enjoy this
place very much (Shin and Byun, 2015).
Details of hotel

 Selling price calculation is most essential task, it company has not calculated
sales price properly then it would not be able to increase profit or recover cost
properly. In order to calculate the selling price, it has to take support of various
strategies. Direct or indirect many expenses occur in order to design a
travel package. Company has to pay salaries to staff, suppliers, currency
exchange fees etc. Lcb tours take support of marginal pricing calculation
method in which it calculates all expenses and add profit margin in this amount.
This helps in generating require profit and selling the product at right price
2.3 calculation of selling price (Show price details, a brief
comparison to other tours)

 The entire holiday package needs to be design carefully by considering
needs of consumers.
 Selling price calculation is required to be done properly so that desired
profit can be generated by organization.
Conclusion

Cetin, G. and Yarcan, S., 2017. The professional relationship between tour
guides and tour operators. Scandinavian Journal of Hospitality and
Tourism. 17(4). pp.345-357.
Chanin, O. and et.al., 2015. Guidelines on Halal tourism management in the
Andaman Sea coast of Thailand. Journal of Economics, Business and
Management. 3(8). pp.791-794.
REFERENCES