HND Hospitality: Tour Operations, Holiday Creation, and Costs

This report analyzes tour operations management within the travel and tourism industry, focusing on the stages involved in creating holiday packages. It delves into market research, planning, scheduling, contracting methods (fixed and sales-only), costing, financial evaluation, pricing strategies, brochure creation, advertising, operational execution, and post-tour management. The report also examines regulatory bodies and their impact on the industry, as well as detailed calculations for determining the selling price of a holiday destination, including costs of accommodation, transportation, food, beverages, and tour guides. The conclusion emphasizes the importance of tour operators in driving growth and revenue, underscoring the significance of each stage in planning and executing successful tour packages. The report provides valuable insights for students studying Hospitality Management and related fields, offering practical knowledge and analysis of key operational aspects.

TASK 2
UNDERSTAND STAGES INVOLVED IN CREATING
HOLIDAYS

INTRODUCTION
 This task is going to assess the tours and operations management in the travel and tourism
industry to enhance the customers number and increase revenues.
 This has many sub-tasks involved, providing a brief description on the stages developing and
planning a holiday.
 It includes about different methods of contracting and its relevance in regulation of varied tour
operators.
 The following slides will have the following sub topics:
 An assessment of the stages and timescales involved in developing holidays.
 An evaluation to be done to understand the suitability of different methods of contracting in
context of tour operators.
 Lastly, the calculations regarding the selling price of a holiday destination.

REGULATORY BODIES
 The formation such regulatory bodies is to know about the latest trends and market current
scenarios.
 It also bring transparency in building an understanding between tour operators, hospitality sector
companies and customers.
 There are many bodies established in the United Kingdom such as Association of Independent
Tour Operators, Association of British Travel Agents, and Federation of Tour Operators and many
more

STAGES AND TIMESCALES
 Planning is the framework of several stages involved in creating a holiday package for people after
analyzing market and the operators .
 There are many parameters that one must keep in mind before designing a holiday destination for
certain number of people:
o Market research
o Planning and scheduling
o Contracting
o Costing the holiday
o Financial Evaluation and Pricing
o Creating the brochure
o Advertising
o Operation and Execution
o Post Tour Management

CONTRACTING METHODS
 These methods are applied for proper arrangement of tour packages to make it convenient for
customers, who might be travelling the destination for the first time.
 It involves arenas like booking of flights, buses etc with accommodation and fuel expenses with
local sight-seeing. Furthermore, they provide tour guides, drivers and such facilities for suitable
journey of the group travelling for long duration.
 This contracting is of two types:
a) Fixed Contract
b) Sales only contract

SELLING PRICE OF A HOLIDAY DESTINATION’S
CALCULATIONS
DETAILS OF COSTING PRICE (IN EURO/£)
Cost of accommodation (each room=60 £) 4800
Cost of transportation 2200
Foods and Beverages 2000
Cost of tour guide 250
Total cost 9250

CONCLUSION
 This presentation has successfully emphasized on the necessity of tour operators in the travel and
tourism industry.
 It has put insights that their presence is indispensible for the overall growth of this sector by
improving sales volume, revenues and profits.
 To sum up, it is important for customers to follow all the stages and timescales involved in the
planning of destination tour packages.

REFERENCES
 Moutinho, L. ed., 2011. Strategic management in tourism. Cabi.
 Mok, C., Sparks, B. and Kadampully, J., 2013. Service quality management in hospitality,
tourism, and leisure. Routledge.
 Law, R., Qi, S. and Buhalis, D., 2010. Progress in tourism management: A review of website
evaluation in tourism research. Tourism management.31(3). pp.297-313.
 Evans, N., Stonehouse, G. and Campbell, D., 2012. Strategic management for travel and tourism.
Taylor & Francis.
 Mdusm, P., 2016. The components of the Tourism and Travel industry. [Online]. Available
through:<https://www.linkedin.com/pulse/components-tourism-travel-industry-prince-mdusman-
fda-ba-itc-mba-emba>.

THANK YOU