ICB Tours: Tour Operations Management Task 2 Report - HND Hospitality

This report examines tour operations management, focusing on the activities of ICB Tours. It covers the dynamic role of tour operation management and the importance of delivering high-quality services to customers. The report details the stages involved in developing holidays, including market research and planning. It evaluates various methods of contracting for different holiday components, such as fixed contracts. Additionally, the report defines the calculation of the selling price of a holiday. The conclusion summarizes the key aspects of the report, including the role of a tour operator in providing attractive holidays and highlights the business activities of Hotel Hilton in the UK. The report also references relevant sources, providing a comprehensive analysis of tour operations management.