Tourism and Event Industry: Travel Advisor Role and Responsibilities

This report examines the role and responsibilities of travel advisors within the tourism and event industry. It details the tasks performed by travel advisors, including assessing client needs, making travel arrangements, and providing customer service. The report emphasizes the importance of travel advisors' knowledge of various aspects such as airline policies, health regulations, customs, and currency rates. It also covers the benefits of firsthand experience and how it helps travel advisors propose destinations and handle customer inquiries. References to relevant literature are included to support the analysis. The report highlights the crucial role travel advisors play in the industry.

Running head: TOURISM AND EVENT INDUSTRY
Tourism and Event Industry
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Author’s Note

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Travel advisors support those involved in taking holidays, business trips or some sort of
visits to another destination. They evaluate the needs, preferences and budget of their clients in
providing suggestions that are appropriate (Hassan, 2014). For getting the best deals possible,
contractors utilize their ties to hotels, airlines, vehicles and companies.
There are a number of situations that contractors must have the extensive knowledge such
as:
 Airline policies
 Health and vaccinations
 Customs regulations
 Travel advisories
 Weather and climate
 Exchange and currency rates
 International and local geography
 Travel documentation including passports and visas
Traveling to holiday destinations is the part of the job with travel consultants. It helps
them to think about the facilities first-hand, and their customers will go through traveling
practice (Gustafson, 2014). It generally allows them to even more easily propose certain
destinations.
In fact, the travel consultant conducts many of the following tasks:
 Making reservations
 Entering details into code programs
 Reserving hotel rooms and renting cars

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 Providing quality service
 Follow-up on flight bookings
 Answering consumer inquiries
 Contact airlines

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References
Gustafson, P. (2014). Business travel from the traveller’s perspective: Stress, stimulation and
normalization. Mobilities, 9(1), 63-83.
Hassan, A. (2014). Revising the “Five-Fold Framework” in Human Resource Management
Practices: Insights from a Small-Scale Travel Agent. Tourism Analysis, 19(6), 799-805.