Career Research Report: Skills, Trends, and Industry Analysis

This career research report examines the travel and tourism industry, focusing on career opportunities, required skills, and current trends. The report begins with an introduction to the industry, highlighting its significance and growth. It then analyzes general trends, such as the impact of technology and the rise of luxury tourism, and their influence on job roles. The report details the essential skills, knowledge, and experience expected of applicants, including communication, teamwork, and strategic thinking. An evaluation section reflects on the author's interest in the field and their perceived suitability. The report concludes with references to supporting literature and an appendix containing a job advertisement. This assignment is designed to provide an overview of the travel and tourism industry to help students plan their careers.

Career Research Report

Contents
INTRODUCTION.....................................................................................................................................3
Analysis and Application..........................................................................................................................3
General trends which will impact on your chosen profession/industry....................................................3
The skills / knowledge and experience required......................................................................................4
Evaluation..................................................................................................................................................5
REFERENCES..........................................................................................................................................7
Appendix....................................................................................................................................................8

INTRODUCTION
Travel and tourism is a large industry that comprises of different activities such as travel,
lodging, accommodation, catering, food and beverage etc. The industry has gained a lot of
importance in the recent years because the number of people travelling from one destination to
another has increased. I want to cover the travel and tourism industry because I want to build my
career in this industry (Hoffman and et.al., 2021). I believe that by working in this field, I will
get a chance to enhance my existing learning as well as developing new skills. This is because
the travel and tourism industry is one of the largest industries that employs a lot of people. There
are different trends that can impact the travel and tourism industry. The respective report
includes an explanation of the different skills as well as experience that are expected from an
applicant to build a career in this industry.
Analysis and Application
General trends which will impact on your chosen profession/industry
There are different trends that can have an impact on the travel and tourism industry but
there are still some trends that are emerging. Technology is one of the most important trends that
can have an impact on the travel and tourism industry. People today prefer having experiences
that are personalized to their needs as well as preferences. Robotics generation is one of the
maximum exciting kinds of tour generation and it's miles continuously enhancing. Within
lodges, as an instance, robots had been utilized in concierge-like roles, assisting to greet visitors
while they come and offer records (Hossain and Wadood, S.N., 2020). Some inns have
accelerated their use further nevertheless, involving them in cleaning and luggage managing.
Robots are increasingly being used by many travel and tourism organizations in order to
deliver services as well as carry out different tasks within organizations. Luxury tourism mainly
pertains to the rich business tourists, who strongly believe that time is of prime importance and
they must pay to save time at any cost. Wealthy tourists are inclined to undergo unique
experience such as staying at a private island, personal attention from the service providers and
access to elite class attractions and amenities. It is pretty apparent that the following day’s
vacationers and excursion operators will tend to rely extra on generation. With the creation of the
following technology apps and on-line offerings, tourism is going to get in addition on hand and

fun. The travelers will generally tend to spend less time making plans in advance. Efficient
booking offerings and apps will allow the travelers to create versatile itineraries with affordable
fee. Future tourists might now not prefer to be confined to packaged tours. With the availability
of large variety of options, the travelers could choose to recognize every feasible desire
regarding tourism. With extra flight connectivity, traveling modes and lodges introducing extra
comfort, generation supporting mankind gradually, the tourism will keep to bring momentum in
its zone. Therefore, these are some of the trends in the travel and tourism industry that can
impact the jobs within different sectors.
Moreover, journey retailers are the use of robots for pre-screening, making ready times
more efficient for customers (11 Key Technology Trends Emerging in the Travel & Tourism
Industry, 2021). Virtual reality has been an emerging era in a number of distinctive sectors,
however its position in the tourism enterprise is mainly enormous (Lee and et.al., 2020). After
all, it affords travelers with the potential to experience away locations from the comfort of their
personal home, and may be the difference in whether they in the long run entire a booking
(Linnik and et.al., 2020). Using VR excursions, customers can experience the entirety from
virtual accommodations excursions and eating places, to landmarks, national parks or even
unique activities.
The skills / knowledge and experience required
In order to work in the travel and tourism industry, an applicant is expected to have
different skills, knowledge as well as experience. This is because it helps them in performing
effectively as well as helping the company attain its goals as well as objectives. For instance, the
applicant is expected to have good communication skills as they have to interact with a lot of
people on a regular basis (Pavluković and Cimbaljević, 2020). Apart from this, teamwork is
another important skill that the applicant is expected to have. This is because employees in the
industry have to work as part of a team to deliver the intended outcomes as well as ensure that
the different activities within the industry are carried out in an effective manner. It is also
expected that the applicant must have a graduate degree to work in this industry along with the
basic idea about how the industry operates and the trends that can impact on the industry.
Strategy and innovation are other important skills that the applicants who want to work in this
industry are expected to have. One of the important thing abilities needed inside the hospitality

industry is if you want to community efficiently (Shankman, 2021). Unlike many other sectors of
enterprise, networking on this subject is not about process-hopping, but is as an alternative a
manner to stimulate repeat commercial enterprise from clients. Building a loyal shopper who're
interested by returning to the lodge/eating place/tour will, in the long run, also beautify one’s
career. Of direction, it’s also essential so that you can exhibit to employers that customers are
returning thanks to the relationship cultivated with them. Learning to use language that
employers like to hear, inclusive of ‘customer courting management’ and ‘visitor members of the
family’ at some point of process interviews, can beautify one’s possibilities of being employed.
Evaluation
I am interested in this job role because I think it will give me an opportunity to develop
my existing understanding about how different organizations in the industry operate. I want to
build my career in the tourism industry and I believe that I posses the basic skills as well as
knowledge about the industry (Tam and Nguyen, 2020). The travel and tourism industry is
constantly expanding and is also expected to grow further. In my opinion, preceding operating
experience isn’t vital for travel sellers. Everything is so intuitive nowadays. The reserving
portals, the web sites of airways, the arranging of delivery–all people can learn how to do these
items, in a depend of days or even hours. Though many employers have a distinct opinion
(setting numerous price on the revel in of task applicants), this isn't a tough query–even when
you practice in your first activity. The excellent tour retailers will usually vouch for commission
basis–considering the fact that they realize they may earn extra cash this manner. However, the
everyday price version consists in getting a small constant profits (frequently a minimal salary,
or barely more), and a variable a part of monthly remuneration, which relies upon on the range of
offers you shut every month, and the fee the company gets paid for such deals.
There are tour marketers that paintings as personnel, handling reservations for excursion
agencies and foremost tour agencies (Yao, Liu and Huang, 2021). However, most travel
marketers paintings as domestic-based tour marketers, either independent or hosted. This way
you get to set your very own paintings hours, be your own boss and achieve the financial rewards
of your efforts. There are many amazing advantages to owning your very own enterprise,
inclusive of extra tax write-offs and tax savings. To communicate with vendors to get pricing in
your customers, you will want to devote some time in your journey enterprise for the duration of

regular business hours. However, this doesn't absorb a substantial portion of your day, so the rest
of your work hours can be set for the instances that works quality for you. Having flexibility
makes it smooth to integrate your tour commercial enterprise into your modern lifestyle or
agenda. Unless you are working as an hired tour agent, starting element-time is suggested as
your income will be 100% commission based and your will take some time to accumulate your
purchasers earlier than going full time. Since you aren't beneath any strain from a md to fulfill
minimum quotas of labor hours, you may start your journey business very component time and
maintain your complete-time activity, making journey a source of supplementary earnings at the
outset. The bendy hours assist you to construct your tour enterprise within the evenings or on
weekends till you're equipped to move full time.

REFERENCES
Books & Journals
Hoffman, E. and et.al., 2021. Travel as a Catalyst of Peak Experiences Among Young Chinese
Adults. Journal of Humanistic Psychology, 61(4), pp.608-628.
Hossain, B. and Wadood, S.N., 2020. Potential unexplored? Tourism and economic growth of
Bangladesh. Journal of Tourismology, 6(1), pp.63-77.
Lee, M.J.M. and et.al., 2020. What dimensions of career expos have the most impact on student
satisfaction?. Journal of Hospitality, Leisure, Sport & Tourism Education, 27, p.100263.
Linnik, A. and et.al., 2020. Modern aspects of adapting sustainable strategic business planning.
Studies case from oil industry and the tourism industry. Journal of Environmental
Management & Tourism, 11(8), pp.2028-2042.
Pavluković, V. and Cimbaljević, M., 2020. Factors affecting conference participation decision-
making. Journal of the Geographical Institute “Jovan Cvijić” SASA, 70(1), pp.31-43.
Shankman, P., 2021. Margaret Mead. Berghahn Books.
Tam, B.T. and Nguyen, Y.T.K., 2020. Determinants of tourism labor mobility–The case of
tourism companies in Khanh Hoa province. Hue University Journal of Science: Social
Sciences and Humanities, 129(6B), pp.77-90.
Yao, Y., Liu, Y. and Huang, L., 2021. Motivation-based segmentation of yachting tourists in
China. Asia Pacific Journal of Tourism Research, 26(3), pp.245-261.
Online
11 Key Technology Trends Emerging in the Travel & Tourism Industry. 2021. [Online].
Available through:< https://www.revfine.com/technology-trends-travel-industry/ >.

Appendix
Job Advertisement
Marriott International
Hiring for “Travel Agent”
Inviting candidates for the position of a Travel Agent, graduated from any leading university.
It is expected that they should have a graduate degree in travel and tourism. You will be
working with the team in order to analyze the market trends as well as develop new business
strategies for helping the tourists and assisting them. Besides this, the company also expects
the candidates to have knowledge about the recent trends in the travel and tourism industry.
Interested candidates are requested to mail us their resumes at
[e-mail] at the earliest. Out team will respond to the applicants
who meet the above criteria.
Thank You