Legal and Regulatory Framework of the Travel and Tourism Sector Report

This report provides an overview of the legal and regulatory framework within the travel and tourism sector, specifically focusing on England and Wales. It delves into the legal and regulatory framework, including organizations like ABTA, CAA, and ATOL, and their roles in protecting consumers and ensuring safety. The report also examines surface, sea, and air transport laws concerning passenger rights and fair trade practices. It highlights key legislation such as the Railways Act 1993 and the Merchant Shipping Act 1995. The document emphasizes the importance of a well-defined regulatory environment for fostering a safe and positive tourism experience, contributing to the country's appeal to visitors and encouraging repeat tourism.

Legislation and Ethics in Travel and Tourism
Sector
(TASK 1)

1.1 Explanation of the legal and regulatory framework of the
travel and tourism sector
Every country has its own rules and regulation of everything. So
as its in England and Wales. The rules and regulation differs from
country to country. While travelling to a place we must see the
rules and regulations of the country and follow them accordingly
so as to have a safe and happy travelling. There are a set of rule
and laws. So here by legal and regulatory framework they means -
 Legal Framework
 Regulatory Framework

Contd...
Tourism have developed a long way back in every country of the
world so as its rules and law. Many organisations and associations
are formed for this sector. Some of which are-
 Protecting the consumer against any unfair trade.
 Health and safety rules to protect the health and safety of the
tourists.
 The licensing for the sale of liquor.
 Travel package regulation so that the traveller have a safe
travelling.
 SRA(strategic rail authority) all the issues related to rails
operation are taken under this association.

Contd...
 HSE(health and safety at work) its is made for the proper haelth
and safety of the employees at the work.
 IATA(international air transport association) it deals with the
overall world's airline system.
 CAA( civil aviation authority) the protection which is given in
the UK for travelling through the air transport.
 ATOL(air travel operators license) protection against the
payment of the air tickets and the package.
 ABTA(association for British travel agency) all the travel agents
are controlled by this association.

Contd...
All the above associations, rules and regulations are formed for
the travel and tourism in England and Wales. UK has a really
good framework of rules and regulation to protect the interest of
the visitors due to which people more often visits UK with a
feeling of safe and a happy tourism. Now the country is
investing more in this sector so lets see what facilities can be
seen in coming era while travelling to UK.

Surface, sea and air transport law in
relation to the carriage of passengers
By the terms surface, sea and air transport it means that the
travelling through any of these transport. More clearly it can
be defined as -
 Surface transport – the transport through which we travel on
the road. For eg. Bus, care, railways etc.
 Sea transport – the transport through which we can travel
through the sea or water. For eg. - ship, boa etc.
 Air transport – the transport through which we can travel in
the air. For eg. Aeroplane, helicopter etc.
 Carriage – the transfer of good and services from one place to
another.

Talking about England and Wales it also have some legal
and regulatory framework and they can be classified as
follows -
 The rights are included in the regulation no 117/2010
 Railways act 1993
 Carrier by air act 1961
 Merchant shipping act 199
 ABTA(association for British travel agency)
 CAA( civil aviation authority)
 Carrier passenger by Road Act 1974

Contd...
The issues mostly look after under this are -
 To protect the right of passengers so that no fraud can
occur to the passenger
 To protect the right of carrier the one who gives the
services is to be paid
 To maintain fair trade of travelling the sector of travelling
should be transparent and work according to the beast
possible.
 To have a good environment in the country for tourists
and citizen this would enhance the travellers to travel
again and again to the country.

REFERENCES
 Evans, N., Stonehouse, G. and Campbell, D.,
2012.Strategic management for travel and tourism.
Taylor & Francis.
 Garín-Muñoz, T. and Pérez-Amaral, T., 2011. Internet
usage for travel and tourism: the case of Spain.Tourism
Economics.17(5). pp.1071-1085.
 Goeldner, C.R. and Ritchie, J.B., 2012.Tourism:
principles, practices, philosophies(No. Ed. 12). John
Wiley and Sons, Inc.

THANK YOU