Systems & Technology Integration in Mainland Safari Tours

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Assessment item 4 Critique in Systems & Technology

Executive summary-
The main aim of this report is to build market image towards tourism. CEO of both the company
try to merge each other by taking all staff, employees and destinations. This report shows the
merger between outback safari tours and mainland tours. The new company formed as Mainland
safari tours. The finding shows that two leading organisation promotes his tourism by providing
multiday tours, excellent service and focuses on new city routes with minimum stops. The
method used for obtain information is observation method. The conclusion is that both the
company want to increases the profitability by doing business of tours and travel. It is very
crucial to make market trust between the higher authorities. The CEO of both the company want
to hold all employees and integrate all senior level employees with the management. The main
objective of this is to expand his business.

Introduction- contemporary management is a process of planning, management, staffing and
managing operations of the business. Merger and acquisition is the aim of enlargement of
business. Merger is a concept that contains many issues which are going to be discussed in this
report. Outback safari and mainland express is the two companies of tours and travel of merger
process are discussing. This report mainly highlights to determine current scheduling which does
not conflict. Management theory are provides the base to discuss conflicting value. A process
which is used by the management of merger is going to discuss in this report. Recommendation
is to solve management to solve conflicting value will be discussed in the report. Outback safari
has four coaches of only four years old. Outback safari tours and Travel Company coaches each
carrying capacity to carrying 50 passengers each. In other hand Mainland Company is low cost
based tours and travel company its online booking system is excellence. It is carrying 55
passengers that majorly influence of quality services. Merging of two organisations with the aim
of discovers and elaborates of conflicting of value of outback safari and mainland express
advance system. This report is mainly highlight to retain all staff, coaches and staff and
destination. Mainland Safari Company now wants to start as a service of premium based low cost
carrier services. It also describes the development of new integration system of safari and
express. This report examine the corporate governance of combine management from both
companies have to decide, policies, rules, regulation, agreement and process of management
(Gundlach, & Moss, 2018).

Main body-
The combined company Mainland–Safari Tours will retain all existing all staff, coaches, tours
and destinations. It has been determined that current scheduling does not conflict. Outback
Safari’s aging system is to be merged into the Mainland Express advanced system
Criticism of technology is the analysis of negative effect of digital and industrial technology.
Meaning of technology contains the domination, control and exploitation. It basically use for
influencing the survival of economy. The technology reporting and technology criticism is
related to each other. In other way criticism of technology produce analyse of capability leads to
catastrophe. The critique of technology overlaps with the philosophy of technology. Information
technology and management expand the many different technology issue inherent the
technology. IT manger has to have idea of many more management issue such as management of
network. Human management, content management and service management.
Network management- it is a network of top level administration and maintenance of large
network. In network management it can be help to management that help to monitor, allocation,
and coordination and planned are explained. Security helps to protect network from authorised
access and include subsection.
Helpdesk management- helpdesk management basically provide help to users of IT system.
Technical support system help to management to provides to business environment. Technical
support system includes custom support software assistance and hardware support system.
Mainland safari tours will start service of premium based low cost carrier. Low cost fare and
passenger can pay for everything else: seating, baggage, seating, dinks, meals and Wi-Fi on the
road. They want to retain all staff and senior level management.

The merger is a combination of one or more organisation which merges as a whole. This
represents the whole quality in good manner. The mergers have a situation that brings all assets
and liability.
Describe the development of the new system integration of safari and new Express.
Choose the right technology; the current technology is not important with the right technology.
They need to maintain better network quality for that purpose. In an acquisition, most of the
company need to management or group level without the involvement of IT for the view of
software outsourcing companies of India. Software development companies or IT vendor whom
company is in contact faces number of issue and challenges in tours and travel of two different
company (Lucas et. al., 2013).
A new technology is released, they don’t understand with older systems or application. The
merger of companies brings double entry of data. This leads to look multiple place for
information, and other efficiency can through strategy before modify can minimise issue.
Backup and disaster recovery of challenges is the big problems of the merging companies. There
must be right backing system solution and disaster recovery management is the crucial role of
work.
Root cause are not uncovered or addressed of when IT departments or providers want to do
tracking process, they are analyse the data and identified trends. When they struck into the
trends, sometimes they find as a greater solution.
The lack of strategic IT planning which emphasis many times that information technology and
business leaders are the disconnected. After merger they need to identify the business and
technology plans that were aligned. If they accept new strategic planning then they need to
understand current challenges which effect in long term growth (Galliers & Leidner, 2014).
Risk of security during merger process is on going the hackers are ready for taking confidential
information of both amalgamating company and amalgamated company. The customer

information and HR records are having big information which cyber hackers are ready for take
information which stored in computer system (Dhillon, et. at., 2016).
System need to maintain and accessibility of consumers is the main thing of the organisation,
they need to run effectively. At the time of merger the both company system are the clearly
monitored and find out bad computer system in this area. With the right IT process that is prime
need of the system (Alaranta, & Mathiassen, 2013).
Users frustrated when interacting with the employees day. Using slow, outdated system with
continuous problem happening give much more difficult problem for productive and happy,
ultimately increasing output. This gives very much effectiveness to the company. IT supports
management problems are the small business management system that need to function of the
business. Sometimes users frustrated to old system of computer this gives the whole scenario of
the company. Cost effective for IT security, procedures and competence.
The reliable internet source is the important factor of the merging organisation together because
during merger they need to identify proper strategy and effective plans. During merger they need
to understand pervious merger history of organisation.
IS ISSUES
Merger and acquisition is the strategic decision taken for maximisation of a company growth by
increasing the production and product marketing. This is used wide area of technology,
communication and business process outsourcing as well as traditional business as well as to
gain traditional business in order to gain strength.
Main agenda behind merger and acquisition are as Sell goods and product to a wider area of
consumers, Extension of product and restructure is brands image, Change of Technology is to
improve each other.
Merger and acquisition have changes to increase shadow of IT. Every new technology of comes
is not familiar with everyone. If any outdated technology which is use in the merger process, it is
harmful of the society. Inventory system of the company must be updated by new technology.

They must aware with the new technology. This is highlighting the whole journey of
management.
Major technological challenges that companies give following merger and acquisition are as
follows:
Insufficient IT integration is a lack of transpires throughout the IT infrastructure can affect to
growth of company and get complication and reducing the whole efficiency of the business
Lack of visibility is shows that lead to copy of information of customer. It brings need of
separate view of information of customer by verifying proper integration of customer data
information system (Alley, et. al., 2016).
Integration of data is the important to have significant access to updated information regardless
data gathered in the cloud. The retrieval of information must be complicated at every level.
Compliance regulation is playing a crucial role when two organisations are getting merging. Two
organisation having different compliance laws then it become a complicated situation for the
company. If an acquiring company is global then there is requirement of training and education
about new compliance policies to employee.
When one or more organisation have a different information system that are to be integrated after
merger and acquisition there may be different migrating data due to different format. This is
cause to convert data in a common format to make data migration correctly.
The integration of information system and migration of data incurred high cost. The cost is taken
from interdependent project which is good for responsibility. Cost estimation should be planned
efficiently so as to make optimise use of resources and modify the transition in less cost.
Customization is the core concept of information issue in the low source data quality.
Inconsistency of data and gaps in bring result and actual customisation. Customisation is the
process of modify different companies are merging (Cording, et. al, 2014).
When there is no communication, training or adoption plan is the technological changes, this
brings negative changes of functioning of the business.

Comparison between information technology and information system
Information technology is the wide range of activity that transfers technology transfer, storage
and accessibility of information. An information system is a platform of collection of
information and management a data. IT is the study, design, support and management of
computer based information system. The computer system, hardware system id keep and record
of the system. Component of IT is hardware, software, database and network. Information
system has an opportunity of actuarial science, communication, and programming and computer
security.
The information technology and information system give effect to the merger and acquisition of
the company. It gives the technical aspect of information technology. Therefore it is a situation
that highlights the core view of the technology. In merger proceeding sometimes the organisation
must disclose the whole concept of the development. It is majorly influencing the environment
factor of the business.
Recommendation to the merger of outback and mainland express
Effective merger is the useful factor of the regime of competition that it can help to prevent
consumer to anti competitive transaction which likely reduce the competition between
foreclosure competitions. By evaluating liquidity and financial capability, they must know about
what is liquidity and financial capability. Importance of liquidity reflects profit and loss
statement. It should be ascertain by the companies to make investment (Mittal, A. (2014).
In merger process there must be put together to work as a team. The company must have a vision
if marketing, sales and finance. It should be representing as expertise. It should be expert pool
which arises the external help of the situation. This comes in the factor that is valuation expert,
investment bankers and accountant (Gomes, et. al., 2013).

The company should work according to his goals and measurement for success. The objective
should be objective to build market share. They must seek to bring in new service and
intellectual property of the wings of corporate.
By make sure of the information should be shared securely and efficiency. The hackers are ready
for access information every time. It is rarely happen that team is sending another location. The
work should be digitalisation. Today there is living of digital world which the hassle any
problem.
Best Leadership must be there, if there is planning of leadership then they should make effective
planning, strategy. The leader of the company must aware of the compatible and integration
issues. Every transaction must require a strong leadership which is required for smooth
functioning of business. There CEO and manager should develop accurate plan of merger. The
effective planning will be according to whole scenario of the business.

Conclusion- in above report shows that the outback safari and mainland have merged together.
There has been positive effect of the business of tours and travel. It is noticed that an information
technology have a most important part of success of the business. This is the core view of the
management which requires the whole scenario of the business. The tours and travel wanted to
do retain all employees. The new technology must be known for every level of employees. In
above report it concludes that merger and acquisition help to expand its business. The merger
brings profitability of the business. the merger must be done with the help of senior leader of the
organisation.

References:
 Gundlach, G. T., & Moss, D. L. (2018). Non-Price Effects of Mergers: Introduction
and Overview. The Antitrust Bulletin, 63(2), 155-168.
 Lucas Jr, H., Agarwal, R., Clemons, E. K., El Sawy, O. A., & Weber, B. (2013).
Impactful research on transformational information technology: an opportunity to
inform new audiences. Mis Quarterly, 371-382.
 Dhillon, G., Syed, R., & Pedron, C. (2016). Interpreting information security culture:
An organizational transformation case study. Computers & Security, 56, 63-69.
 Alaranta, M., & Mathiassen, L. (2013). Managing risks: Post-merger integration of
information systems. IT Professional, 16(1), 30-40.
 Gomes, E., Angwin, D. N., Weber, Y., & Yedidia Tarba, S. (2013). Critical success
factors through the mergers and acquisitions process: revealing pre‐and post‐M&A
connections for improved performance. Thunderbird international business
review, 55(1), 13-35.
 Galliers, R. D., & Leidner, D. E. (2014). Strategic information management:
challenges and strategies in managing information systems. Routledge.
 Mittal, A. (2014). Effectiveness of mergers and acquisitions: a study of corporate
enterprises from Indian auto-ancillary, it and pharmaceutical sectors (Doctoral
dissertation).
 Alley, W. M., Beutler, L., Campana, M. E., Megdal, S. B., & Tracy, J. C. (2016).
Groundwater visibility: the missing link.
 Cording, M., Harrison, J. S., Hoskisson, R. E., & Jonsen, K. (2014). Walking the talk:
A multistakeholder exploration of organizational authenticity, employee productivity,
and post-merger performance. Academy of Management Perspectives, 28(1), 38-56.