Understanding Self-Awareness for Tourism and Hotel Professionals

This report delves into the critical role of self-awareness in the tourism and hotel professional development. It begins by defining self-awareness and its significance, then explores personality traits using the Big Five model, identifying the author's conscientiousness. The report further examines values, motivators, and their influence on attitudes towards work. Emotional intelligence, leadership styles, and the impact of power and politics within an organization are also discussed. The author analyzes their own emotional intelligence abilities, leadership aspirations, and leadership potential. The report emphasizes strategic leadership and the importance of employee engagement and work-life balance. The conclusion underscores the importance of self-awareness for achieving career goals and overall effectiveness in the tourism and hotel industry.

Running head: TOURISM AND HOTEL PROFESSIONAL DEVELOPMENT
Tourism and hotel professional development
Name of the Student:
Name of the University:
Author Note:

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Executive summary
The main aim of this report is to create an in-depth understanding of the importance of self-
awareness and its necessity for an individual. Besides that, it also shed lights on the aspects that
are important to consider for an individual who is seeking for a better career prospects. In this
report, various concepts as well as aspects has been discussed profoundly in order to draw a
rational and valid conclusion that would assist to create a value in terms of studying the report.
Thereby, the findings of this report would help to understand the aspects that have been
measured as significant and essential in nature.

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Table of Contents
1.0 Introduction................................................................................................................................4
2.0 Self-awareness...........................................................................................................................4
2.1 Personality.............................................................................................................................4
2.2 Values and motivators...........................................................................................................6
2.3 Emotional intelligence...........................................................................................................8
2.4 Leadership..............................................................................................................................9
2.5 Power and politics................................................................................................................10
3.0 Decision making and planning............................................................................................11
4.0 Conclusion...............................................................................................................................12
References......................................................................................................................................13

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1.0 Introduction
Awareness is crucial as well as essential in every aspects of life. It is obvious that without
any sort of awareness, it is difficult to understand the inner factors that are lies within and creates
situation complex. Concerning to such fact, generating awareness regarding oneself is significant
and necessary in every occupation. Similarly, self-awareness is the knack of an individual to
recognise himself from others within an environment (Akkermans et al. 2013). It assists the
individual to develop a significant recognition of the abilities that he carries within himself,
which makes him stand out from the crowd. Pertaining to such, it is a considerable and vital facet
to develop within self.
The main aim of this report is to create a demonstration on self-awareness as well as
make identification of the strengths and weaknesses that an individual posses to achieve career
oriented goals. Thereby, this would assist in understanding of the vital aspects of self-awareness
profoundly and its significance at the same time.
This report comprises of several discussions that are rationale and coherent in nature with
profoundly analysis of the factors involved. Considering such, a valid and consistent conclusion
has been drawn to develop a clear understanding of its importance
2.0 Self-awareness
2.1 Personality
Personality is a key aspect that helps an individual recognises his inner qualities that
outline predominantly his own character. In order to specify and cater a deeper understanding of

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the personality and self-awareness, applying a personality model would be effective for that
matter (Lewin 2013).
The big five personality traits, which is also recognised, as the five-factor model is a
conceptual model predominantly based on the dimensions of traits as well as on domain. The
model primarily is a set of five wide dimensions of personality that psychologists believe as
fundamental and crucial in terms (Neal et al. 2012). Concerning to the five-factor model, there
are chiefly five basic dimensions of traits that an individual primarily carries and those are as
follows:
 Openness to experience – It indicates to such personalities or individuals who are
vigorous in nature and prefers openness in every aspect of life. Primarily, they are open to learn
new skills and experience, poses originality, inquisitive, intellectual and creative. They are
potential to excel in every occupation that they mainly carry within themselves.
 Conscientiousness - This aspect signifies personalities who are well structured,
systematic in terms of approach, punctual, dedicated, passionate towards achieving goals and
dependable in nature. Predominantly, such kind of personalities prefers planned approach instead
of impulsive approach (Van Bommel et al. 2012).
 Extraversion – The extraversion trait indicates personalities who are dynamic and
extrovert in nature. An individual that likes being pro-active, talkative, loves to interact with new
people, sociable and enjoys communal engagements falls under this dimension principally.
 Agreeableness - This kind of personalities carries the propensity to be
sympathetic as well as supportive in nature. It indicates individuals who are generous,
trustworthy, tolerant, sensitive and affable. They provide helping hands to the people who are in
need and assist them as per their capability to comfort them.

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 Neuroticism – This aspect signify personalities that poses and has a tendency to
experience unlikable actions such as annoyance, despair and susceptibility. These kinds of
personalities are mainly moody and temperamental in nature.
Thereby, in accordance to the Big Five personality model that has been obtained. It
has been identified that the personality that I carry as well as present is predominantly of
Conscientiousness trait. It is because the traits that fall under Conscientiousness are the same
traits that I carry upon myself. The conscientiousness traits describe personalities as efficient and
organised in every occupation that they posses. In order to be specific, I am dedicated, passionate
towards reaching goals, well organised, punctual and prefer systematic approach in significant
activities. Thereby considering such traits, I am capable of holding as well as managing the
position of Front Office Manager at any esteemed multi-national hotel industry. The requisites of
a Front Office Manager match with my trait and hence, it has been obtained that I can effectively
handle such important position and would outshine proficiently.
It has been observed as well as widespread understanding that a front office manager
need to be punctual, well organised and efficient in dealing with end number of premium clients
regarding every sort of queries. Concerning to such detail, this career choice would be best suited
according to my traits and I am assured that I would perform extremely well in uplifting the
organisation’s position to the next level of effectiveness.
2.2 Values and motivators
In accordance to organisational behavior, Attitude can be defined as the tendency to
respond to an object, decision, individual and situation either negatively or positively. It
influences the person’s choice to act towards a specific situation or decision based on his
propensity (Vago and Silbersweig 2012). Considering to such aspect, my attitude towards any

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such object, situation and decision for that matter is positive and I respect the decision made by
superiors and the person who are involved in developing any effectual decisions. Besides that, I
follow professionalism manner at workplaces and believed such as an ethical consideration that
must be adhered by employees as well as employers of any organisation. On the other hand, I
believe that in any organisation, one important aspect to behold is having an effective
cooperation among the team members and jointly shares concerns that would help build healthy
relationships among peers.
Values can be defined as the particular affirm of conduct, which presents the outcomes
that widely preferred by the opposite state of conduct. The way of conduct that are beneficial and
effectual in nature and which creates significance for any specific aspect, can considered as value
(Duval, Silvia and Lalwani 2012). Concerning to such fact, it has been obtained that my level of
performance and the role I would like to play in a hotel organisation would bring significant
value to accomplish organisational goal and its effectiveness. For instance, involving and take
initiative in solving issues and inconvenience that has not been caused by my end and able to fix
such issue effectively and at the same time bring delight upon the customer would definitely
generate a effectual value for that matter.
Motivation is essential as well as crucial in respect to work proceeding of an employee in
an organisation. It is a tacit fact that an individual or employee without being motivated could
not perform well and his/her performance would not be that effective as expected by the
superiors of an organisation (Tedeschi 2013). Few key motivators ignite me to perform well and
create value to my work that I perform. Thereby, those key motivators are setting goals to reach
at the least time, starvation to learn more, knowledge, embracement of failures, walk on the path
of idols and progress in performance level. These are the most important motivators for me and I

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adhere to such key motivators positively. Therefore, compliance to such motivators would bring
significant amount of efficiency and effectiveness in work role that I would play in a hotel
industry.
2.3 Emotional intelligence
Emotional intelligence can be defined as the capability to become aware, control as well
as express emotions to manage relationships that are interpersonal in nature with compassion and
sensibly. Moreover, it plays the key role in enhancing both interpersonal relationships with
employees and employers for that matter. Besides that, it also ensures success and
accomplishment of organisational goals and objectives both in the grounds of individual and
proficient (Tate et al. 2014).
Concerning to the emotional intelligence abilities, it has been obtained that there are
some important abilities that I posses predominantly and which are effectual in terms of
effectiveness within an organisation. In order to be specific to such aspect, the emotional
intelligence abilities that I primarily posses are self-responsiveness, self-supervision, self-
motivation and communal skills. Thereby, combination of these four important aspects and
implementing in an organisation would definitely deliver success and create end number of
possibilities to reach personal as well as organisational goals at the earliest and with
effectiveness. For instance, being a front office manager of a five star hotel there are possibilities
that any guest could register complaint regarding any inconvenience that has faced by him.
During such period, it is important to address the issue with appropriateness and efficiency that
the guest would feel better and have a positive perception on the service provided to him. In such
case, the stated emotional intelligence abilities are of utmost important and of prime requisite to
handle such scenarios positively and with immense concerns. Thereby, it has been well

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understood that the emotional intelligence abilities of mine would assist me to control any kind
of situation positively and ensure effectiveness at all times (Killian 2012).
2.4 Leadership
Leadership plays an important part within an organisation in terms of influencing,
motivating and directing employees towards effectiveness in every aspect that lie beneath. On
the other hand, it has been considered, as the key factor that ensures the organisation would
generate either value or it would incur loss from the leadership styles that it posses (Tumasjan
and Braun 2012).
Concerning the leadership aspiration, that clarifies the passion of a person’s craving in
terms of enhancement and recognition. The leadership aspiration that has been demonstrated by
me is effectual in nature and identified to be positive in implementing within an organisation.
The aspiration includes upshots, appreciation, rewards, progression, influence, good work-life
balance and largely job satisfaction. These aspirations drive me towards reaching my career
goals efficiently and proactively. On the other hand, the leadership style that I posses is strategic
leadership style that is focused on every level of an organisation to enhance the performance
level of a team to a higher level and want to create a positivity on the overall organisation.
Whereas, in terms of leadership potential, it denotes the ability of leaders that are gained
by constant learning skills as well as acquiring experience to mould an organisation into
profitability or effective in nature (Mittal and Dhar 2015). Leadership potential comprises of
cognitive capabilities as well as state of emotional intelligence in order to solve any sort of
conflicts that arise within an organisation periodically. Moreover, engagement with employees in
terms of decision-making and advancement creates a motivation and a positive perception about

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the organisation that leads to high performance in their respective jobs. Similarly, I carry the
same potentiality in terms of leading an organisation with all sorts of necessities that ensures
productivity and job satisfaction of the employees that are involved within the organisation.
Moreover, I believe that walking the extra mile would be beneficial for me in the long term and
it would direct me towards achieving my career goals at the least time with high performance
level.
2.5 Power and politics
Power and politics are the two important factors that have a greater influence in the
effectiveness of an organisation. When these two factors merge, it creates contradictions that get
hard to resolve positively. On the other hand, applying such aspects strategically and compliance
with ethics would be valuable in terms of elevating the organisational effectiveness competently
(Smith and Woodworth 2012).
According to me, approaches to power, politics and influence must be ethical and should
not be imposed negatively that literally hamper the effectiveness of an organisation. It has to be
approached strategically by means of reviewing the overall activity of the business organisation
and ensure it meets efficiency at every level of its proceedings (Bandura 2012). On the other
hand, misuse of power, politics and influence would lead to conflicts that would create several
hardships to resolve effectively. An organisation needs to be transparent in its proceeding as well
as in terms of operations so that every employee feel satisfied to be part of the organisation and
enables to minimise discrepancies from every level of an organisation. Usage of power
inappropriately as well as unethically within an organisation may lead to several discrepancies
that would be challenging to determine and might incur monetary loss (Schunk and Zimmerman
2012).

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3.0 Decision making and planning
According to the literature review, problem solving comprise of following an orderly
manner in finding a definite and effective solution that would assist in solving the problem. The
Root Cause Analysis (RCA) is a model that assists to solve a problem that is based on in-depth
analysis of the root cause that was involved in the initiation of a problem. This model has been
developed to identify the major issue that was involved and based on the findings; actions have
been taken to resolve such issues positively (Geerling, Chernofsky and Pratt 2014).
Whereas, in respect of decision making which signifies that it is a process of identifying
and selecting an effectual alternative that would based on beliefs, value and preferences of the
decision taker for that matter. The Normative theory of decision-making is predominantly
concerned with the identification of an efficient decision to make, in terms of making
assumptions of the effective decision maker who carries in-depth information and has the ability
to figure out with accuracy and consistent (Kacprzyk and Fedrizzi 2012). It is widely tacit fact,
an organisation often as well as periodically faces challenges and issue that are complex in
nature and difficult to resolve. Perhaps, it is important to approach to such complex issues
strategically and efficiently in order to solve such issues positively and ensure positivity at every
levels of an organisation. Thereby, it has been well understood that applying these two
significant theories would possibly provide assistance in solving complex problems and able to
take efficient decisions that would be effective in terms of addressing such issues proficiently.
Concerning to my career prospects and employment, decision making has to be effectual
and proficient in nature. The location of my employment must be in a metropolitan city, which
would be beneficial in terms of exploring major number of job opportunities. Moreover, the
preference of salary structure must meet my cost of living requirements and some amount of

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savings for my future purpose. Entering into a job role would cater end number of opportunities
to learn new skills constantly and assist to flourish in that particular field of job.
4.0 Conclusion
This is to conclude that the necessity of self-awareness is an essential and important
factor to consider. It not only enhance the skill set of an individual, yet it also create knowledge
about the strengths and weaknesses that the individual primarily posses within himself.
Moreover, the identification of personal traits is significant as well as crucial for an individual as
it creates self-recognition and enhances personal beliefs. This in turn, motivates such individual
to perform well and enables to build a better career prospects. Besides that, recognition of self
and generation of aspiration are vital that drives the individual to reach their goals at the least
time and stays focused to perform their job roles efficiently and effectively. Thereby, it has been
well understood that self-awareness is essential and at the same time is an important aspect that
need to be developed effectively.