This report presents an analysis of a visitor satisfaction survey conducted at the Sunderland Museum and Winter Gardens. The report begins with the design of the survey questionnaire, which includes questions about demographics, visit purpose, and satisfaction levels. The core of the report focuses on statistical analysis, employing descriptive statistics to analyze the frequency distribution of key variables such as age, education, and satisfaction ratings. The analysis includes frequency tables and charts generated using SPSS software. Furthermore, the report utilizes the chi-square test to assess the relationship between categorical variables, such as marital status and recommendation, and education level with the purpose of visit. The findings reveal insights into visitor demographics, their motivations for visiting, and their overall satisfaction with the museum, providing valuable data for understanding visitor experiences and potential areas for improvement. The report concludes with interpretations of the statistical tests and their implications for the museum's operations and visitor engagement strategies.