Project Management Assignment: Tourist Business Improvement Plan

This project management assignment focuses on improving the infrastructure of a private tourist business. The project aims to upgrade the core information system to accommodate wireless devices, address issues with customer information storage, and reduce costs associated with printed materials. The scope includes creating effective customer attraction procedures, implementing a computerized management system, and completing the project within a 90-day timeframe and a $400,000 budget. The assignment details the project's background, scope (in-scope and out-scope), expected outcomes (attracting customers, saving costs, storing customer information, supporting mobile devices, and implementing a computerized facility management system), and resource allocation (internal and external roles). It includes a project schedule with a Gantt chart, a work breakdown structure, and an initial cost estimation. The assignment concludes with recommendations for proper resource management, requirement analysis, phase reviews, and role assignments to ensure successful project completion. The project emphasizes the importance of risk management and proper planning to achieve the desired outcomes within the set constraints.

Running head: PROJECT MANAGEMENT
Project management
Name of the Student
Name of the University
Author’s Note

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Table of Contents
1. Assumptions or limitations with justification..............................................................................2
2. Background of the project...........................................................................................................2
3. Scope of the project.....................................................................................................................3
4. Description of the outcome of the project for meeting problem.................................................4
5. Brief description of resources....................................................................................................5
6. Developing scheduling and work breakdown structure...............................................................7
7. Initial cost estimation................................................................................................................10
8. Recommendation and Conclusion.............................................................................................11
Bibliography..................................................................................................................................13

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1. Assumptions or limitations with justification
The assumptions that are generally made for this project are as follows:
Budget: The entire budget will be estimated to be around $4000, 000. The project
managers assumed that the budget would be enough for improving the infrastructure of the
company.
Time: It is assumed by the project managers of the tourist company that the entire project
will be completed successfully within 90 days for achieving the goals as well as objectives of the
project.
Schedule: It is assumed that the entire project will be executed by following number of
activities of the schedule. The schedule is created by the project managers so that the entire
project will be executed within the assumed time and budget.
Resources: The project manager assumed the resources that are needed for completing
the entire project successfully within the time limit that is estimated.
Risks: The various types of risks as well as challenges that can create obstruction in the
progress of the project are assumed before initiating the project so that the challenges can be
handled quite easily without facing much problem.
2. Background of the project
The project mainly focuses on a private tourist business, which engages in attracting
both international as well as domestic customers including teenagers, adults, senior citizens and
children. However, recently it is identified that procedure of attracting the customers is

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cumbersome as well as slow. The organization is also incapable of storing the information of the
visitors who have visited earlier. The cost that is associated with printing maps as well as
brochures is rising which is creating number of issues for the tourist company. The current
infrastructure of the organization does not support wireless devices like tablets as well as smart
phones. The procedure for managing the facility that is utilized by the organization is manual and
thus it is quite difficult to keep proper track. In order to resolve all the issues as well as
challenges the organization wants to improve the infrastructure of the organization. The
management board mainly decided to upgrade the entire core information system for
accommodating both wireless devices as well as fixed devices.
3. Scope of the project
The project scope is defined as one of the parts of the project planning that mainly helps
in determining as well as documenting list of specific as well as proper goals, deliverables,
functions, features as well as deadlines of the project. It is identified that the entire scope of the
project is mainly divided into two types that is in-scope and out scope.
The in- scopes of the project are provided below:
 Creating procedures that would be helpful in attracting customers easily as well as
effectively
 The information of the customers who have earlier visited must be stored properly by
utilizing proper system
 To upgrade the entire information system of the tourist company for accommodating both
wireless as well as fixed devices
 To develop computerized management system

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 To complete the entire project within 90 days
 To complete the entire project successfully within the estimated budget that is around
$400,000.
The out scope of the project is provided below:
 To attract customers all around the world through online system
 To track the facility of the organization through online system
4. Description of the outcome of the project for meeting problem
The outcome of the project for meeting the various problems are as follows:
Easily attract the customers: Due to the improvement within the infrastructure of the
tourist company, the customers can be easily attracted. Earlier the problem that is faced by the
organization will be resolved easily. This also helps in providing proper efficiency within the
operation of the company.
Save the money of printing maps and brochures: If the infrastructure of the company
is improved by updating the information system by connecting with both wireless as well as
mobile devices then the organization does both have to spend money on maps as well as
brochures for conveying messages to the staffs as well as for attracting the customers.
Store the information of customers: With the improvement of the infrastructure of the
organization, it is identified that information as well as data of the visitors are generally stored
within the database so that the information can be accessed whenever required. The information
can be utilized by the organization for providing additional facility or discount during vacations.

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Supporting mobile devices: The management team of the entire organization generally
upgrades the information system for accommodating both wireless as well as fixed devices for
supporting the management as well as staff of the tourist attraction. It also provides proper
services to the customers with the help of latest handled wireless devices.
Proper computerized facility management system: With the improvement of the
infrastructure of the organization, the tracking system is made computerized so that the entire
management related issues could be managed appropriately. The problems that are faced by the
organization due to manual tracking system can be resolved easily.
5. Brief description of resources
The internal as well as external resources that are required in the project are illustrated
below:
Internal
Role Responsibilities
Project manager The project manager is the person who takes
the entire responsibility of the project including
initiation, planning, execution, controlling and
more. They will engage in the project for
upgrading the core infrastructure of the
company so that more number of tourists get
attracted.
Project planner The project planner is the person who will

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determine the time, budget, and constraints as
well as staffing the project in order to execute
the entire project successfully within the
estimated time as well as budget.
Resource manager The resource manager will manage all the
resources that are required for improving the
infrastructure of the tourist company. All the
required resources are supplied in proper
amount so that the progress of the project is not
obstructed.
Risk manager The risk manager is the person who will
analyze the risks as well as challenges that are
associated with the project so that the risks can
be identified properly for providing proper
mitigation procedures.
Database administrator A database administrator is the person who is
mainly responsible of storing the information
of the customers who earlier visited and
tracking the facility of the organization.
Application engineer The application engineer is mainly responsible
of upgrading the core information system for
accommodating both wireless as well as fixed
devices for supporting both the management as

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well as staff of the tourist attraction.
External
Role Responsibilities
Suppliers The supplier generally helps in supplying all
the resources as well as important requirement
that are required for improving the
infrastructure of the company.
Distributors The distributor generally distributes the
information about the organization so that more
number of companies internationally as well as
domestically gets attracted towards the
company.
6. Developing scheduling and work breakdown structure
The project schedule that is provided below reflects that the estimated time that is
assumed required for improving the infrastructure of tourist attraction is around 87 days. The
project must be completed successfully for improving the infrastructure so that more number of
customers is attracted due to renovation.
Task
Mode Task Name Duration Start Finish
Auto
Schedule
d
Improving
infrastructure for
tourist attraction
87 days Tue 9/5/17 Wed 1/3/18
Auto
Schedule
d
Initiation phase 16 days Tue 9/5/17 Tue
9/26/17

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Auto
Scheduled
Developing
business case 4 days Tue 9/5/17 Fri 9/8/17
Auto
Scheduled
Undertaking
feasibility study 3 days Mon
9/11/17
Wed
9/13/17
Auto
Scheduled
Establishing
project charter 5 days Thu 9/14/17 Wed
9/20/17
Auto
Scheduled
Appointing
project team members 4 days Thu 9/21/17 Tue 9/26/17
Auto
Scheduled
Completion of
initiation phase 0 days Tue 9/26/17 Tue 9/26/17
Auto
Schedule
d
Planning phase 29 days Wed
9/27/17
Mon
11/6/17
Auto
Scheduled
Creating project
plan 5 days Wed
9/27/17 Tue 10/3/17
Auto
Scheduled
creating resource
plan 6 days Wed
10/4/17
Wed
10/11/17
Auto
Scheduled
creating financial
plan 5 days Thu
10/12/17
Wed
10/18/17
Auto
Scheduled
Creating quality
plan 4 days Thu
10/19/17
Tue
10/24/17
Auto
Scheduled Creating risk plan 6 days Wed
10/25/17
Wed
11/1/17
Auto
Scheduled
Creating
communication plan 3 days Thu 11/2/17 Mon
11/6/17
Auto
Scheduled
Completion of
planning phase 0 days Mon
11/6/17
Mon
11/6/17
Auto
Schedule
d
Execution phase 39 days Tue
11/7/17
Fri
12/29/17
Auto
Scheduled
Creating
procedures for
attracting customers
7 days Tue 11/7/17 Wed
11/15/17
Auto
Scheduled
Storing
information of the
visitors
8 days Thu
11/16/17
Mon
11/27/17
Auto
Scheduled
Upgrading core
information system 9 days Tue
11/28/17 Fri 12/8/17
Auto
Scheduled
Accommodating
both wireless as well
as fixed devices
8 days Mon
12/11/17
Wed
12/20/17
Auto
Scheduled
Implementation of
tracking system 7 days Thu
12/21/17
Fri
12/29/17
Auto Completion of 0 days Fri Fri

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Scheduled execution phase 12/29/17 12/29/17
Auto
Schedule
d
Closure phase 3 days Mon 1/1/18 Wed 1/3/18
Auto
Scheduled
Post project
review 1 day Mon 1/1/18 Mon 1/1/18
Auto
Scheduled
Stakeholder sign
off 1 day Tue 1/2/18 Tue 1/2/18
Auto
Scheduled Documentation 1 day Wed 1/3/18 Wed 1/3/18
Auto
Scheduled
Completion of
closure phase 0 days Wed 1/3/18 Wed 1/3/18
Figure 1: Gantt chart
(Source: Created by Author)

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Figure 2: Work breakdown structure
(Source: Created by Author)
7. Initial cost estimation
It is identified that the assumed budget for the project is around $400,000. It is identified
that for completing the various activities of the project, the organization spends $400,000 and the
rest of the amount of money is utilized by the organization on other additional requirements.

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Figure 3: Cost estimation
(Source: Created by Author)
8. Recommendation and Conclusion
It can be concluded from the assignment that with the up- gradation of core information
system for accommodating both fixed as well as wireless devices, the organization is able to

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support both the management as well as staff of the tourist attraction. It is identified that the
implemented improvement plan assists in resolving number of issues of the organization. The
organization can be able to store the data as well as information of the staff so that it can utilize
later whenever necessary. With the infrastructure improvement of the company, the information
system is updated by connecting with both wireless as well as mobile devices then the
organization does not have to spend money on maps as well as brochures for conveying
messages to the staffs as well as for attracting the customers. It is analyzed despite of the
outcomes of the project, there are number of risks, which are associated with the development of
the project, which must be resolved properly.
The recommendations include:
Proper management of resources: The resources of the project must be managed
properly so that the project can be executed successfully within the assumed time and budget and
the risk associated with improper resource management can be resolved or mitigated easily.
Analyze the requirement properly: The requirement of the project must be analyzed
properly so that the entire project will be completed successfully within the estimated time and
budget. Proper requirement analysis helps in making the project successful.
Review the project in each phase: The project must be reviewed in each phase so that
risk associated with each phase of the project can be identified. It will be quite easier for the
project managers to mitigate the risk so that the next phase of the project does not face any risk.
Assign roles and responsibilities properly: The roles and responsibilities must be
assigned properly to all the stakeholders of the organization so that all the stakeholders work
equally for completing the project.

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