HR Practice Report: Training and Development at TESCO - Analysis

This report examines the critical HR practice of training and development, focusing on its importance in organizations like TESCO. It begins with a justification for selecting training and development, highlighting its role in enhancing employee efficiency, adapting to technological changes, and gaining a competitive advantage. The report then critically reviews three secondary sources, including research digests, professional literature, and online databases, to gather information on the topic. It outlines the stages of the research process, from identifying the problem to writing the report, and discusses primary research approaches with their advantages and disadvantages. The report concludes with findings and recommendations aimed at improving training and development practices, emphasizing the need for efficient training approaches and regular outcome analysis to enhance employee performance and organizational success.

Using Information in
Human Resources

Executive Summary
Human resources management is crucial activity of business which is related with
management of individuals within organization. There are different approaches used in the field
of human resources. In the present report, training and development approach has been
considered significantly. There are a lot of secondary and primary sources are used for collecting
information. It is analyzed that training & development has become a crucial part of HR
practices of each and every company. There is requirement to adopt efficient training approaches
as per requirement of employees and also need to analyze the outcomes on regular basis

Table of Contents
INTRODUCTION.......................................................................................................................................4
MAIN BODY..............................................................................................................................................4
Select an area of HR practice along with proper justification..................................................................4
Present critical review of three secondary sources in terms of selected area of practice..........................5
Discuss stages of research process...........................................................................................................6
Discuss different approaches of primary research along with necessary advantages and disadvantages. 8
Findings:..................................................................................................................................................9
Recommendations:..................................................................................................................................9
CONCLUSION.........................................................................................................................................11
REFERNCES............................................................................................................................................12

INTRODUCTION
Human resource management is related to managing employees within company in an
efficient manner for attaining predefined objectives within stipulated period of time. The present
report is based on training & development practice which is a crucial area of human resources
(Mackelprang and Salsgiver, 2016). In this, TESCO is taken into consideration that is a well
known company of retail sector. It deals in groceries and general items across the globe. The
present report included three major secondary sources along with complete research process
comprising different stages of research. In addition to this, primary approaches of research with
advantages & disadvantages have also been included in the following report. Lastly, findings of
study along with necessary recommendations for making further improvement have also
discussed in the present report.
MAIN BODY
Select an area of HR practice along with proper justification
It is analyzed that human resource management is a wide area under which a lot of
activities are included such as recruitment, selection, training & development, performance
management, motivation and more. For the purpose of present report training & development
approach of HR has been selected. Training refers to provide appropriate learning to individuals
in order to enhance their overall efficiency & productivity (Armstrong and Taylor, 2020). In
present time, training is really important for organizations so that employees can work by
coordinating with new approaches & techniques at work place. For this purpose, companies
often arrange training & development programs with an aim to increase in overall knowledge of
employees so that they can perform assigned task in an efficient manner.
Justification
In present business world, training & development activity has become highly popular
due to increasing use of technology. In addition, it also helps to enhance overall efficiency of
employees so they can perform assigned job roles in best possible way. With training, staff
members are able to give significant contribution in success & growth of company. Further, it

also provides an opportunity to work force to utilize their efficiency for betterment of
organization which generates positive outcomes. Nowadays, changes have become a part of
business. Organizations often bring change in current working practices, approaches,
technologies and more. For coordinating with these changes, it is also vital to arrange necessary
training and development programs. Without proper training, they will not be able to work with
new methods. So, training also helps to bring acceptance within company that is vital for
bringing advancements. In addition, training is also helpful in gaining competitive advantage at
market place. It is analyzed that proper training & development programs motivate employees to
work better for company and also remain with organization for longer run. Training improve
skills, capabilities and efficiency of work force which eventually provide them better career
growth opportunity. Efficient employees are more likely to get promotions, and other growth
opportunities. So, training & development has been selected as an HR practice for current report
as it has become an emerging practice which is generally used by each & every company for
maintaining better relationships with work force.
Present critical review of three secondary sources in terms of selected area of practice
It is analyzed that secondary source is related to use of already available information
which has been collected by some other researcher for a particular purpose, Here, researcher use
already exist data rather collecting new one. For this purpose, different sourced are used for
collecting necessary information which are given as under:
Research Digest: It is a tool which is widely used in research. It is considered as clear
and concise summary along with views of different authors on the main topic. It is written in
summarized form which provides concise but clear information on the topic. In present scenario,
training & development has been selected as an HR practice. There are a lot of studies have been
conducted on this topic (Geissler and Powers, 2017). Authors, also consider training and
development as crucial aspect of business which helps in enhancing overall efficiency and
productivity of employees.
Professional Literature: Literature is the outcomes of previous studies as well as research of
various authors. It comprises viewpoints of authors who have already been conducted research
on the similar topic. It provides detail knowledge & information on a particular topic which is
essential in order to conduct research in an efficient manner. By this, research can get detailed

information relevant to the topic & area of research. For instance, According to the view point of
O'Leary, (2017), training refers to an HR practice which is related to enhance overall level of
productivity of employees and track their results. Under this, companies conduct training
programs on regular basis with an aim to improve knowledge & capabilities of employees in
significant manner.
Online database: It is analyzed that now online platforms are widely used for gathering
relevant information in time as well as cost effective manner. There are a lot of online websites
are present which provides appropriate information to conduct research in an efficient manner.
Here, research is required to be careful about accuracy & authenticity of data before using it. In
present scenario, there are various blogs, websites available which provide appropriate
information on the chosen topic. Online source is great way to gather necessary information in
minimum possible time as well as cost.
People management: This management is mainly defined about through as obtaining which is
using to better maintain for particular workforce. It is further explain that people management is
kind of planning, organizing and maintenance of people through purpose of contribution of better
organization.
The Article to select regarding with People management because it helps to manager to engage
with employees and create better relationship for longer period of time. The Article on people
management is “4 Reasons why workplaces should set quarterly goals”
 It keep companies agile: As the goals or objective on set easily it needs time to analyse
the situation in advance. The setting of goals is quarterly offers team to the right form of
balance between accountability and flexibility.
 It fast track the recognition: For praise and recognition are essential elements for
engaged company culture as well as to promote. As per the survey 80% of employees
shares that recognition is very important for their work satisfaction, increase self esteem
and happiness. But nearly two third of employees are enhance their adequate recognition
which taking job to another level.
 It makes better managers: At the time of goals which employees the chance to better
reflect on employees performance through which they can provide to manager

information or sharing of specific issue in which team or individual wants proper training
effectively. But the Quarterly goals is influence where manager usually provide advanced
brief clarity of objective that enhance employees progress effectively.
 It even work specialized cases: The cases or situation arises at the time of Human
resource determines employee performance and their development. This conduct through
better employee engagement survey, effective performance reviews and setting of goals.
Thus, companies may opted through run quarterly (https://lattice.com/type/articles).
CIPD Report: It stands for Chartered Institute of Personnel Development(CIPD) which is main
professional body to better enhance award professional human resource qualification. This is
recognize through effective Human resource training.
Jobs in financial Security
Source: https://www.cipd.asia/knowledge/reports/impact-covid-19-working-lives#gref

Discuss stages of research process
Identifying the problem: It is the first step under which researcher identifies the problem.
It is stated that research is often undertaken for identifying solution of a problem. Here,
researcher needs to careful while selecting research problem as the problems are those which can
be verified through investigation. In the present scenario, research problem is related to HR
practice which is training & development.
Reviewing of literature: Here, literature review is also a crucial part of research process.
Literature review enables researcher to gather appropriate information on the topic. It also
provides deep understanding on the topic and also enhanced knowledge of researcher for
conducting overall research in an efficient manner (Zimbardo, 2017). It is stated that reviewing
previous information is vital for initiating research in an appropriate way. By this way,
investigator can also save their time and efforts. Also, they need to explore something different
which have not been investigated by other research so far.
Setting research objectives, questions and hypothesis: Research objectives guide
researcher throughout the research process. It provides a complete framework in terms of scope
of study. In research, researcher tries to fulfill all the set objectives in order to make the research
successful. Here, hypothesis is regarded as an unproven statement which result will be based
over research. This statement will tested by results of research. There are two types of hypothesis
such as Null and alternative.
Choosing the study design: Research design is the blueprint for attaining the objectives
of research. It comprises necessary procedure for collection as well as interpretation of data in an
efficient manner. Some basic research designs which an investigator can used for conducting
research in an efficient manner are survey, experiment, secondary data study & observational
study (Turulja and Bajgoric, 2018). Selection of an appropriate design for research depend on a
lot of factors such as type of problem, objectives of study, resources available and more. So,
research needs to select most suitable design for research after due consideration.
Deciding sample design: Sampling is a vital step of research which is related to
collection of some samples which represent the whole population of research effectively. Main

purpose of sapling is to cut down the area of research by selecting some true sample. These
samples need to be selected effectively as true representative of universe. For this purpose, there
are two methods of sampling are used such as probability sampling and non probability
sampling. Generally, probability sampling is used by researcher as it provides equal opportunity
to all units.
Data collection: In this, researcher collects required information from appropriate
sources. There are different sources of data collection like primary & secondary. In primary
method, data is gathered by researcher while in secondary method information is drawn from
already available data.
Processing and analyzing data: Under this step, data is processed in an appropriate way
so that users can interpreted it correctly. It is stated that editing helps to minimize errors and also
improve overall quality. There are different techniques can be used for data process and
analyzing. It can be done through graphs, charts, tables and other tools. Here, it is imperative to
select an appropriate technique as per requirement (Watkins and Marsick, 2016).
Writing the report: It is the last but most crucial stage of research under which researcher
combines all the information gathered during the whole process for preparing a complete
research report. It is divided in different parts such as abstract or executive summary,
introduction, literature review, data analysis, findings and more.
Discuss different approaches of primary research along with necessary advantages and
disadvantages
In primary methods, information is collected by researcher without intervention of any
outside party. Here, data is raw and comprises higher authenticity and reliability. There are a lot
of approaches used in primary research some of them are given as under:
Survey: It is related of collecting information regarding behavior, opinion, thoughts of
respondents. Here, a questionnaire is prepared for data collection by which researcher can easily
gather necessary information from large number of audience (Alzola, 2018).

 Advantages: With survey, it is possible to collect appropriate information from large
number of audience. With the help of questionnaire, investigator can even gather
information from distant places.
 Disadvantages: Sometimes, people do not take interest in questions of researcher and
also provide false information which can lead towards misinterpretation and false results.
Interviews: It is widely used method of primary data collection where researcher personally
interacts with respondents for data collection. There is personal interaction between both the
parties which help to gather detailed information. In this, researcher can also take out some
additional information from respondent by maintain effective relationship. This information can
help in getting appropriate results out of research.
 Advantages: Interview provides extreme flexibility to researcher to mold the questions as
per requirement for taking out best information. Interview generally gets better response
relatively to questionnaire and more.
 Disadvantages: It is analyzed that interview is a costly approach of data collection. Apart
for this, it also required higher time to conduct an interview.
Observation: Under this method, researcher simply observes the activities, behavior of
respondents. Here, researcher observes people as well as events of their surroundings. It helps to
gather information about actual information about human behavior (Lytras, Raghavan and
Damiani, 2017).
 Advantages: The main advantage of observation that it provides true and reliable
information. There is no biasness in terms of selecting samples, gathering information
and more as data is collected by observation.
 Disadvantages: Major disadvantage of this approach is absence of personal interaction
between respondents and investigator. Here, results are drawn by observation which can
be wrong. Here, wrong interpretation can mislead the whole research.
Stakeholders: The identification of stakeholder for this research report are company’s
related such as Employees, Suppliers, Customer, government etc.

For this research the stakeholder and audience for this report are Employees of Tesco
company. And the Relevant Stakeholder would be Sales Director, Research and
Development department, Customer Team department of Tesco company. These stakeholder
are main key player in research as because the research data is generate through their sources.
 Research and Development Director: This team is generally scrutinize information
regarding with specific product. They are ones who decide design, structure, price,
specification and overall function which use in report effectively.
 Marketing Director: To related with campaign and their product relevant information
enhance effective communication as well as they highlight strategy how they target
audience for their product pitching.
 Sales Director: As per the right place or price of product plays an important role in
product it self. In research saless director target for stakeholder as they are reliable to
share their previous and recent sales performance data information.

Findings:
On the basis of present research, it is analyzed that training & development is a crucial
approach of human resource management. Here, each and every organization arranges
appropriate training programs for enhancing knowledge and skills of their work force. In
addition, training also helps in introducing changes within company. With proper training,
companies can develop effective skills among employees so that they can coordinate with
change working practices in an efficient manner. In addition to this, training also proved
important in terms of enhancing morale of employees as trained employees can perform
efficiently in terms of an untrained employee. Beside this, training also brings opportunities of
growth & success for work force. With proper training employees can perform their assigned
task in an efficient manner. In context of TESCO, it is analyzed that they arrange proper training
sessions for work force with an aim to improve their skills & capabilities. By training, they also
develop higher enthusiasm, zeal in staff members for performing assigned task in best possible
way.
Recommendations:
It is analyzed that training & development is a vital approach of human resource under
which manager put efforts for enhancing overall knowledge & efficiency of employees. There
are some recommendations which need to adopt in order to make improvements in the field of
training & development. These recommendations are mentioned below:
 There is requirement to identify areas in which employees are lacking. For this, managers
of TESCO need to maintain effective communication with work force so that they get to
know about the areas in which employees need help. Further, they need to take
appropriate actions for providing training to work force. There are two types of training
such as on job and off job training. Here, managers need to first identify the requirements
and then adopt appropriate method of training.
 It is often seen that after training program company deploy work force again in work.
Here, TESCO first needs to analyze impact of training over work force by conducting
appropriate test and other analysis. With this, they will get to know impact of training
programs over employees which will help to take appropriate actions. By this, managers
can also minimize scope of mistakes, accidents at work place.

Therefore, the above stated recommendations will help to make the training &
development programs successful. By this way, they will be able to draw positive outcomes
through training programs by making necessary improvements.

CONCLUSION
With above discussion, it is summarized that human resources are integral part of
business thus there are a lot of approaches for managing human resources within company in an
efficient manner. Here, training & development approach of HR has been selected under which
manager arrange appropriate training programs with an aim to enhance overall potential of
employees. Further, there are a lot of secondary approaches such as literature; online websites
are used for collecting necessary information. Discussion has been carried out about research
process including different steps. In addition, primary approaches such as observation, interview
and more are also used for collecting necessary data and information.

REFERNCES
Books and Journals
Alzola, M., 2018. Decent work: the moral status of labor in human resource
management. Journal of Business ethics, 147(4), pp.835-853.
Armstrong, M. and Taylor, S., 2020. Armstrong's handbook of human resource management
practice.
Geissler, C. and Powers, H.J. eds., 2017. Human nutrition. Oxford University Press.
Grenier, R.S. and Collins, J.C., 2016. “Man, Have I Got a Story for You” Facilitated
Autoethnography as a Potential Research Methodology in Human Resource
Development. Human Resource Development Review, 15(3), pp.359-376.
Lytras, M.D., Raghavan, V. and Damiani, E., 2017. Big data and data analytics research: From
metaphors to value space for collective wisdom in human decision making and smart
machines. International Journal on Semantic Web and Information Systems
(IJSWIS), 13(1), pp.1-10.
Mackelprang, R.W. and Salsgiver, R.O., 2016. Disability: A diversity model approach in human
service practice. Oxford University Press.
O'Leary, D.E., 2017. Configuring blockchain architectures for transaction information in
blockchain consortiums: The case of accounting and supply chain systems. Intelligent
Systems in Accounting, Finance and Management, 24(4), pp.138-147.
Turulja, L. and Bajgoric, N., 2018. Information technology, knowledge management and human
resource management. VINE Journal of Information and Knowledge Management
Systems.
Watkins, K.E. and Marsick, V.J., 2016. Development of academic programs in human resource
development in the United States. Advances in Developing Human Resources, 18(4),
pp.467-480.
Zimbardo, P.G., 2017. On the ethics of intervention in human psychological research: With
special reference to the Stanford prison experiment. Cognition, 2.