Report on Training and Development for Marks & Spencer Employees

This report presents a research study on the training and development practices within Marks & Spencer. The introduction highlights the importance of training and development for enhancing employee performance and contributing to organizational growth. The significance and rationale section explains how training helps Marks & Spencer improve employee skills, achieve objectives, and save costs. The research objectives are outlined, focusing on identifying the benefits of training for staff, determining its impact on sales and profit, and analyzing the relationship between staff training and sales opportunities in the retail industry. The report includes a literature review, exploring the benefits of training, its relationship to sales opportunities, and the various methods used. The research methodology section details the research design, types of data (qualitative and quantitative), sources of information (primary and secondary), and data collection methods (surveys, interviews, questionnaires). Ethical considerations are also addressed, emphasizing the importance of care for all parties involved in the investigation. The expected outcomes highlight the positive impact of training on employee motivation, growth, and productivity. The report concludes with a list of references.

Research
Methodology

Table of Content
 Introduction
 Significance and rationale of research
 Objectives
 Literature review
 Research methodology
 Ethical consideration
 Expected outcomes
 References

Introduction
Training and development is the main function of human
resource management and it is related with activities and
operations of company. The aim is to increase job
performance of people as well as groups in the
organisation settings. In an organisation, staff members
plays a crucial role in increasing growth of company.

Significance and Rationale
Marks & Spencer provide the training to its existing as
well as new employees in order to increase their skills and
core competencies. If abilities and skills of employees will
be enhanced then they will focus on achieving the set aims
and objectives with in particular period of time. It helps in
save time as well as cost.

Research Objectives
 To identify the benefits of training and development to
staff members of Marks & Spencer.
 To determine the various ways by which training of
staff members help in increasing sales and profit of
firm.
 To analyse relationship among staff training and sales
opportunity for companies in retail industry.

Literature Review
A literature review is an in-depth, comprehensive, broad
and systematic analysis upon a specific area of concern. It
can be done by assistance of scholarly publications,
audiovisual materials and personal communication.

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Benefits of training and development to staff members
In this over dynamic business environment, organisations
wants to compete with each other in order to obtain market
edge. For this purpose, they all focus on improving skills
and abilities of their workforce thus to make them capable
enough to produce new and innovative products that
attracts wide range of customers and improve brand image
of the organisation over the market.

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Relationship among staff training and sales opportunity
Professional training programmes play vital role in
obtaining high performance objectives and production
targets. Training and development tools is one of the
great tool for employee retention as it helps staff
members to perform in well being manner as well as
prepare them for positions of high responsibilities.

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Ways through which training of staff members
The training of staff members is termed as most necessary
factor that determine the productivity of an organisation
in retail industry through increasing the better sales
related opportunities. These will be helpful in generating
the more profit level for Marks & Spencer business
organisation.

Research methodology
Research Design & methods
There are three types research methods including
descriptive, associational and intervention which are have
their own criteria. Descriptive includes data of survey,
historical content and qualitative analysis of collected
records.

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Types of data
Qualitative data: This includes several factors which are
observed to gain certain information about particular
topic.
Quantitative data: The qualitative data refers to measurable
records or information which is utilised to conduct
effective research to calculate actual results.

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Sources of information
Primary sources: This includes various kinds of history
documents, results of old experiments, eyewitness
accounts.
Secondary sources: The secondary sources of information
refers to kind of information which are gained by
working on several records and then synthesise.

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Data collection methods
 Surveys
 Interviews
 Questionnaires

Ethical Consideration
It is regarded as the most necessary component for conduct
an investigation. Under this, an investigator is obliged to
assure the better care of the all included parties in the the
work of an investigation.

Expected Outcomes
Training is helpful to increase the motivation of employees.
It enhances the growth rate and also productivity of
company in an effective manner. Training provide the
positive outcomes to an organisation.

References
Boella, M. and Goss-Turner, S., 2013. Human Resource
Management in the Hospitality Industry: a Guide to Best
Practice. London: Routledge.
Chatha. A. K, Butt. I. and Tariq. A., 2015. Research
methodologies and publication trends in manufacturing
strategy: A content analysis based literature review.
International Journal of Operations & Production
Management. 35(4). pp.487 – 546.

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