Sainsbury's: Training and Development Impact on Employees

This report, focusing on Sainsbury Local Victoria, investigates the impact of training and development programs on employee performance. The study aims to analyze the relationship between training and employee performance, evaluate the effects of training on improving employee outcomes, and suggest ways to enhance performance through training. The research includes a literature review that explores the connection between training and employee performance, the consequences of training and development, and the benefits of these programs. The methodology involves a case study approach with thematic analysis to examine the data and findings. The report concludes with recommendations for future research and strategies to improve employee performance through effective training and development initiatives. The report also includes an abstract, introduction, background, aims and objectives, hypothesis, and references to support the research.

Effect of Training and Development on Employee
Performance at Sainsbury Local Victoria

Acknowledgement
I would like to express my gratitude and thanks to faculty ________ and principle
__________. They gave me this golden opportunity to consider research on topic “Effect of
training and development program on Employees performance at Sainsbury Local Victoria” It
helped me to understand valuable information and implement things to ascertain effective
research program. Secondly, I would like to thank my friends, family, parents, relatives, etc.
those helped me more to finalise this project.

Abstract
In respect to conduct the present research, main aim is to identify effect of training and
development program to look upon validate results. In this consideration, it is important to
implement assumptions and eliminate unnecessary things from the research. Therefore, it will
help to implement genetic factors in the autism.

Table of Contents
CHAPTER 1: INTRODUCTION AND BACKGROUND.............................................................5
Introduction............................................................................................................................5
Background.............................................................................................................................5
Aims and objectives...............................................................................................................5
Hypothesis..............................................................................................................................6
CHAPTER 2: LITERATURE REVIEW.........................................................................................7
2.1 Introduction......................................................................................................................7
2.2 Literature review..............................................................................................................7
CHAPTER 3: METHODOLOGIES..............................................................................................14
3.1 Introduction ...................................................................................................................14
3.2 Research philosophy.......................................................................................................14
3.3 Research design .............................................................................................................15
3.4 Research approach..........................................................................................................15
3.5 Research strategy............................................................................................................16
3.6 Data collection................................................................................................................16
3.7 Sampling.........................................................................................................................17
3.8 Data analysis...................................................................................................................18
3.9 Ethical considerations.....................................................................................................18
3.10 Validity and reliability..................................................................................................18
CHAPTER 4: DATA ANALYSIS AND FINDINGS...................................................................20
4.1 Introduction....................................................................................................................20
4.2 Thematic analysis...........................................................................................................20
CHAPTER 5 CONCLUSION AND RECOMMENDATIONS....................................................40
5.1 Conclusion......................................................................................................................40
5.2 Recommendation............................................................................................................42
5.3 Future research direction................................................................................................43
REFERENCES..............................................................................................................................44
APPENDICES...............................................................................................................................47

CHAPTER 1: INTRODUCTION AND BACKGROUND
Introduction
Training and development program help to increase effectiveness to look upon the
systematic work performance in the business. In respect to focus on the business development, it
is important to enterprise to look upon the sale and profitability. For this purpose, they make use
of strategies that are helpful enough to develop positive perception within the mind of customers.
It includes strategies like low pricing, discount offers, etc.
Background
In order to conduct this research, Sainsbury south London was chosen as a case study. It
is regarded to be the one of the largest supermarket in the UK. The focus of the research is made
on employee’s performance with the help of training and development. They aim at delivering
their customers with high quality services. The aim of this research is to understand the
consequence of training and improvement on worker performance using a case study of
Sainsbury south London.
Aims and objectives
Aim: “To analysis effect of training and development on employee performance at Sainsbury
Local Victoria”.
Objectives:
 To ascertain the relationship between training and development on employees'
performance.
 To examine the consequence of training and develop on improving employees
performance at Sainsbury local Victoria. To recommend ways to improve employees performance with the help of training and
development at Sainsbury local Victoria.
Research questions
 What is training and development to the employees of Sainsbury?
 What are the benefits of training and development on employee’s performance?
 What are the impact of training and develop on improving employee’s performance at
Sainsbury local Victoria?

Hypothesis
Hypothesis 0: Hypothesis 0 development is not very important in boosting the performance of
employees
Hypothesis 1 Development is very important in boosting the performance of employee
Hypnosis 3 Training of the staff is very effective to growth the organisation
Hypothesis 4 Training of the staff is not very important to growth the organisation

CHAPTER 2: LITERATURE REVIEW
2.1 Introduction
Training and development program of the business creates successful results in the
business environment. In this aspect, several activities and tasks have been performed by the
researcher with using different author’s views. In order to understand its benefits in Sainsbury
Local Victoria, following description is considered in a systematic manner.
2.2 Literature review
Relationship between training and development on employee’s performance
In order to look upon the secondary information of Battaglia, Bianchi and Passetti,
(2015), stated that training and development program are interrelated with each other to increase
employees performance. With this consideration, different programs implemented through
enterprise to focus on the innovative results and functions as well. In this way, activities design
that assists to develop systematic functioning in the enterprise to look upon the Sainsbury Local
Victoria performance and outcomes.
As per the views of Tahir and et.al, (2014), human resources play an important role in the
success of business(Sung and Choi, 2014). This is because; it is main resource of the enterprise.
Therefore, organisation needs to invest their money in it to ascertain creative results at
workplace. With the help of investing high money, performance of employees can be developed
so that effectiveness will also develop at workplace easily. It ultimate make success and
accomplish desired results at workplace. Performance considered major multidimensional
consideration that assists to construct accomplish results in successful way. However, Noe, Wilk
and Wanek, (2014) stated that performance of employee considered key development of the
business which assists to make effective results and performances at workplace. In this regard,
effectiveness and efficiency increases that make successful operations and functions in the
business environment to make high growth at workplace. But there is question arise that how
employees can work more significantly and attain desired results as well. With implementation
of training and development, there is grateful relationship to make flexible scheduling, training,
etc.
According to the point of Robertson, Cooper and Curran, (2015), training program not
only develops employee’s performance but also considers the best use of human resources to

gain competitive advantages. Hence, it will seem to make a creative plan such as training
program and increase abilities with competencies. Training not only increases the capabilities but
also make sharpen thinking capacity with creativity. As a result, the best results will be gained at
workplace to create better decisions in a productive manner. Moreover, Mohammadyari and
Singh, (2015) interpreted that it also improves superior performance of job that helps to make a
systematic work performance and replace traditional weak practices in a successful manner. As
results, efficient work related with the practices which helps to concentrate on the innovative
results and outcomes in the business environment. In order to look towards the benefits, there are
different activities considered that help to attain desired goals and objectives in business
environment. It makes relationship through considered different changes that are needed to
perform several tasks at workplace (Tongchaiprasit and Ariyabuddhiphongs, 2016). There are
different benefits included in the business with training and development program such as high
morale, low cost production, lower turnover, etc. When the employees get benefits of training
and development program, organisation becomes able to increase their confidence and
motivation in a systematic manner. It also considered training eliminates risks because personnel
are able to make better economic use of material.
However, Joseph, Jin and O'boyle, (2015) argued that training considered different
activities which make changes in technology, working conditions, products, performance, etc.
All these considerations help to create several advantages at workplace which assist to develop
individual’s performance in the business environment. As results, it helps to pool the employee
performance which make targets and goals to attract several people in the business environment.
In addition to this, improvement in the existing skills and knowledge development activities
assists to perform several tasks and improve systematic results in the business environment.
Furthermore, Schultz and Schultz, (2015) explored their views that training of employees assists
to make better work performance to improves employee motivation, job performance, customers
services, growth, etc. It helps to create more effective results in career development of the
employees in the business environment. With the help of training and development, interaction
among different people considered their ideas and views to make successful results in the
business environment. It is one of the potential advantage that make relationship among different
people.

As per the point of Parthasarathy, Aswini and Sasiraja, (2017), training and development
program in the enterprise considered most successful operations which assists to managers views
that needed for making creativity at workplace. In this regard, employees need to produce
knowledge and experience to advance and desired level creativity. Overall capacity considered
training needs and communication with human resource experts. In this regard, managers able to
increases their overall capacity through developing systematic work performance in the business
environment. However, Tahir, and et.al., (2014) stated that employees could receive two kinds of
training in their business environment to improve their performance. Firstly, the organisation
needs to offer new knowledge and skills with transfer future job as well. Secondly, the business
needs to offer specific skills to their technologies and work processes that could be transferred
with drive on competitive advantage. Critically, focusing on the specific training and important
to done targets and goals at workplace.
Consequence of training and develop on improving employees performance at Sainsbury local
Victoria
In respect to look towards the views of Battaglia, Bianchi and Passetti, 2015), it can be
stated that performance of employees increasing through focus on the different consequences. It
assists to make sure that desired results also attained in business so that performance will be
expand to deliver creativity with power and ability. It is main consequences towards enterprise
need to look to undertake different business program.
According to the views of Chadwick, Super and Kwon, (2015), there are different kinds
of consequences that exist to deal with the training and development program in Sainsbury Local
Victoria. For example, remedial training assists to meet the basic screening and entry level
requirement in the job. It helps to improve the performance and development programs which
make innovative results at workplace. It makes sure that systematic work performance is
developed to understand creativity to improve employee’s performance in the business
environment. However, Leberman and McDonald, (2016) stated that orientation training
program helps to make socialise individual into the corporate culture at workplace. It assists to
develop each employee’s performance towards the business goals and objectives in a systematic
manner. Therefore, ideas and opinions of people could be shared among different people which
help to make targets and goals at workplace. As results, the chosen enterprise able to deliver
creativity and performance in systematic manner. As results, it also gathers relevant information

at workplace which make innovations and development of the systematic program in the
business. It also consists review of the activities through business able to deal with the basic
activities at workplace.
On the other hand, Parks, (2018) interpret their views that qualifying training activities
helps to meet with the basic performance expectations which enhance its productivity as well.
Hence, enterprise needs to make their concentration on development of the objectives and work
performance as well. Furthermore, it is also useful in enhance basis requirement in a person
which helps to concentrate on the individual targets and goals. It will consider productivity
increasing in the business environment to make sure business able to deal with the innovations
and management of creativity. In contradicting, Mittal and Dhar, (2015) stated that second
chance training also provided to those people who transferred and terminated when they are
unable to meet with business standards and results. In addition to this, it will also perform
development of the Sainsbury Local Victoria activities which make effectiveness in the business.
With the help of the development of aims and objectives, it has been seen that targets and results
will be considered in systematic perspective to attain major goals and objectives at workplace.
Therefore, it provided basic performance which needed to attain more systematic activities in
chosen business.
In addition to this, Baron, Franklin and Hmieleski, (2016) stated that cross training is
considered for people who are trying to develop their master degree at workplace. In this way,
job and job skills also developed to retain and upgrade the results at workplace. With the help of
the keep current and technological skills, organisation able to make changes in the business
environment in successful way. Therefore, it will assist to attain more systematic work
performance in the business environment for their business development. It is the major concern
towards the employee see to take important part at workplace. With the help of the essential
agreement, it has been seen that outplacement training considered prepare individual to make
benefits for the business environment and attain desired results as well.
On the other hand, Riggio and Porter, (2017) considered their views that cross training
mainly consequence that assists to develop new and master skills among the employee through
they can handle creativity at workplace. In this way, technological development attain to retain
and provides upgrading skills for making condition changes in the business environment for their
development and attain more systematic results as well. With the help of the staffing changes, it

has been seen that creativity will be attain at workplace that assists to meet with innovations and
development of the business program at workplace. It assists to concentrate on the creativity that
assists to departure from the business.
According to the point of Rani and Garg, (2014), motivation is an effective element that
is available for training program in mandatory and elective concentration on the primary goals
and objectives. With the help of complete training, employers should design their complete
activities which needed to motivate workers and increases intensive consideration. It means that
more frequent and demanding activities helps to make growth and innovations at workplace. On
the other hand, Boadu, Dwomo-Fokuo and Kwaning, (2014) explored their ideas and views
employer’s benefits considered in systematic approach to design training. Therefore, they are
able to use internal and external trainers to systematically developing solution for the problem.
Training consequences required approach that helps to improve performances
Recommend ways to improve employee’s performance with the help of training and
development at Sainsbury local Victoria
Battaglia, Bianchi and Passetti, (2015), explored their ideas and views that there are
several ways that increase effective training program in the Sainsbury. With the help of financial
motivation, company able to increase their staff members performance to look upon the
creativity and effectiveness as well. Therefore, it helps to focus on the development program
which could be manage through innovations and creativity as well.
According to the viewpoints of Huang, Ryan and Palmer, (2014), training design is an
important consideration which need to be implemented to attain desired results at workplace. It is
the best way to make innovations and creativity at workplace. It also makes concentration on the
training needs that are identifying and using various analysis to attain objectives and priorities as
well. In this way, established activities are ascertained to gather relevant data that are compiled
in the gap analysis. It also helps to identify the gap and distance in the business where employees
are capable to perform particular targets and goals. On the other hand, Baard, Rench and
Kozlowski, (2014) stated that training design activities considered process of developing with
plan and instruction. In this way, enterprise easily meet the goals and objectives. Training design
process includes systematic approaches that are developing different kinds of training programs
at workplace. It assists to make sure that systematic and flexible activities enough considered and
adopted to accomplish business needs. In the job specific activities, nature and training activities

designed to attain specific objectives and goals. Therefore, training objectives has been set to
close the gap between different elements. It helps to make concentration on the terms and
objectives that attain to make innovations at workplace.
In order to consider the views of Arthur‐Mensah and Shuck, (2014), there are several
aspects need to implement that assists to design training program at workplace. Training and
development program is designed to undertake systematic objectives and goals that are produced
with clear goals that accomplish in Sainsbury local victoria with instructional design. In this
process, manager needs to set blueprint with instruction program. Training also conducted in
systematic process that assists to help and create clear goals that accomplish for business
development. Furthermore, Ferris and Perrewé, (2014) explored their ideas and views to conduct
program in classroom and delivered through using implement combination of different methods.
Design process sets stages of development in the program to produce a systematic work
performance. It helps to make creativity and attain more profits at workplace. One of the key
factors in this way considered viewpoint that make successful results in the enterprise. In order to
design the training program, designer activities implemented to attain more significant results at
workplace. It helps to make better learning and uses resources effectively and wisely. As per the
model of ADDIE, training professional outcomes develop in successful way which includes
design step. In this way, analysis, design, development, implementation and evaluation activities
considered effectively at workplace.
In addition to this, Jones, Peddie and Gray, (2016) stated that effective training design
consider different characteristics, instructional strategies and best to get maximum benefits at
workplace. With the help of the producing learning activities, it has been seen that training
transfer to make sure that aims and objectives will be developed to attain systematic work
performance at workplace. When training design, it is essential to look towards the resources that
are required to considered systematic work performances at workplace of the business
environment. On the other hand, Robertson, Cooper and Curran, (2015) stated that in the human
resource development, it is the major concern that includes to attain most significant results at
workplace. As results, it will help to make innovative results in the business environment.
Therefore, aim and objectives will be accomplished in the desired manner. In this way, right
combination of the business activities will be get at workplace that assists to make sure that
effectiveness will be increasing in successful manner. As results, organisation also need to

identify training methods that assists to make subsequent return at workplace. It will help to
concentrate on the learning styles as well. Therefore, it makes proper concentration to ensure that
flexibility enough that allows make changes to ensure that job skills could be transferred easily.
Besides this, Chadwick, Super and Kwon, (2015) stated that in the present method, it has
been evaluated that training program helps to attain more significant and primary goals.
Therefore, in Sainsbury Local Victoria HRM need to determine successful training methods
which most appropriate for increasing employee skills and development program as well. It is
important activity that assists to considered several methods at workplace. In respect to consider
the views of Tahir, Yousafzai and Hashim, (2014), it can be stated that Sainsbury Local Victoria
should implement different kinds of methods through training and development program
implemented at workplace. It will help to attain systematic work performance in the business
environment. It will help to maintain creativity and concentrate on the existing practices as well.
Therefore, styles and activities helps to maintain work performance.
However, Joseph, Jin and O'boyle, (2015) argued that coaching and mentoring requires
on the employees because it helps to generate systematic work performance in the business
environment. With the help of the coaching, the chosen organisation can develop one to one
training that quickly develop and identifying weak areas and tries to increase focus on them. In
this consideration, it has been seen that several benefits considered which assists to transfer
theory of learning into the practices. It is the biggest problem that occurs to develop more
systematic results in the business environment. In addition to this, Tongchaiprasit and
Ariyabuddhiphongs, (2016) argued that mentoring activity helps to focus on the training make
development of the people with their positive attitude. It assists managers to develop skills as
managerial level. Mentoring also assists to consider by senior people as well. Therefore,
systematic work performance develop at workplace.
CHAPTER 3: RESEARCH METHODLOGY
3.1 Introduction
Research methodology is one of the important chapters in the dissertation. It is
considered as a systematic, theoretical analysis of the methods which is applied in the filed of
study. In the present research, this chapter will be emphasising on providing theoretical analysis
and body of methods which has been applied on the selected topic that is analysing effect of

training and development on employee performance at Sainsbury Local Victoria. This chapter
will consist of research philosophy, design and approaches to carry out the study in a right
direction. Further, data collection methods, and analysing techniques applied by the researcher in
the current dissertation will be discussed in detail. At last, research limitation and ethical
consideration faced by an investigator will be presented in the end of this chapter.
3.2 Research philosophy
This depicts the belief of the researcher in terms of carrying out the investigation in the
most effective manner. It defines a phenomenon used to gather a relevant set of data and further
analyse it to use for the attainment of set research objectives. The present study is based on the
analysis of training and development in a chosen retail organisation named Sainsbury and its
impact on the performance of their employees at work (Edson, Henning and Sankaran, 2016).
There exist 2 vital philosophies namely positivism and interpretivism where the positivism is
based on stable realities to be perceived from an objective mind- set. It hereby defines a practical

study with no or very less assumptions that are undertaken on the basis of some previously
detected realisms and their interrelationships.
It is therefore suitable for the studies of social science in contradiction to the present
study that is more suitable in terms of applying the philosophy of interpretivism. This is due to
the fact of this philosophical approach which is more suitable to carry out the researches based
on theoretical aspects and are subjective in nature. With assistance to which, it will be easy for
the investigator to conduct a qualitative analysis of this investigation by clearly understanding
the human activities (Tight, 2016). However, such type of studies based on the philosophy of
interpretivism are known to adopt a more rigid structure with such framework that are much
more receptive to clearly determine the human interaction. This is apparent to assist in the
current undertaken study which is aimed at analysing the performance of the employees and will
thereby depict a significant human interaction.
3.3 Research approach
Research approach depicts a planned procedure of undertaking an investigation and on
whose basis, the researcher will be selecting the other relevant measures of data collection and
analysis, etc. It is therefore important to suitably chose a method that enables to attain the
undertaken research objectives within a specified period of time (Toye, Williamson and Lamb,
2016). It is therefore on considering the present investigation carried to assess the impact of
training and development on the carried performance of employees. There exist 2 main
approaches namely inductive and deductive where an inductive research is known to enhance the
overall scope of the investigation in contradiction to another research philosophy called
deductive and is known to reduce the overall scope of the study.
It is also on considering the chosen method of analysis that is qualitative in nature and will assist
in thematic scrutinization of the findings. On whose basis, the inductive approach is the best
suited approach to be selected to carry out the current undertaken study. This is because of the
chosen analytical method that is qualitative in nature (Cooper, Desjardins and Croll, 2016). This
research approach is not known to adopt any such formulation of hypotheses and begins with a
research question with specific aims and objectives that are required to be attained by chosen
research procedure. The procedural approach of inductive study passes through a route
consisting of tests and design which ultimately ends to a theory going from specific to
generalised approach.

3.4 Research Strategy
Research strategies is known as the plan and steps which consider by the investigator to
collect the data, sampling and for data analysing process. There are two types of research
strategies qualitative and quantitative which can be used by the investigator (Bathelt and
Glückler, 2017) . Quantitative method is based on statistical tools and observations for analysing
the information. On the other side qualitative is based on analysing the information in thematic
form. For the present research qualitative strategy has been applied by the researcher for analysis
effect of training and development on employee performance at Sainsbury Local Victoria
3.5 Research design
Research design leads to provide information related to the strategy which is adopted by
the scholar in the study. It is classified into three types, namely, descriptive explanatory and
exploratory. For the present research descriptive research design has been adopted by the
scholar. It focusses on representing participants of the study in an appropriate manner. Along
with this, characteristics of the population also being studied. In a descriptive research there are
three methods to carry out the research in an effective manner. These are survey, case study and
observation. With the help of these designs it will become easy to studying the impact of training
and development facility. Reason for selecting this method is that it assists in adopting suitable
methods to study the effect of training and development on employee performance.
3.6 Data collection
Data collection is known as the method of collecting the relevant information from
different sources to make the research authentic and reliable (Médici and Allen, 2016). To carry
out the research in an effective manner it is important for investigator to collect the information
from different sources. Two sources of data collection methods are primary and secondary.
Primary information is mainly new information which is collected through survey, observation,
interview and other methods. These lead to provide specific information on the selected topic
that help in reaching the aim of the study. On the other side, secondary information is that
information which is old and published by many authors in their books and articles. For the
present research both primary and secondary method is used by the scholar . For the primary
research survey method is considered in which questionnaires are prepared and distributed to
employees of Sainsbury (Peter, Werner and Alavi, 2017). While secondary information is

collected from books, journals and internet. The reason for selecting both the methods of data
collection is to make research to get valid outcome of the aim.
3.7 Sampling
Sampling is known as the process in which small proportionate of data is collected from
large amount of information. It is not easy for the investigator to collect the information from
large number of population (Attar, Haghighat. and Ghassemi, 2016. There are two sampling
method, probabilistic and non-probabilistic method. For the present research probabilistic
sampling technique is consider under which random sampling method is used to gather
information. In random sampling methods all the respondents will be provided equal chances to
being selected. Here, 50 employees are selected of Sainsbury. randomly. Reason for selecting
employees is that they can provide detail information related to the affect of training and
development program. Hence, it shows that sampling is very essential part of the research which
assist in accomplishing the aims and objectives of the present study.
3.8 Data analysis
After gathering information from primary sources, it is essential to evaluate it with the
use of proper tools and techniques. It is important to evaluate the information in order to get
valid outcome. There are two techniques that can be consider by the researcher that are
qualitative and quantitative. In quantitative technique various statistical tools such as Z-test, chi-
square test etc for evaluating the information (Raynor, Ayubcha and Alavi, 2017) . On the other
side, in qualitative, thematic analysis is considered in which various themes are prepare on the
basis of results. For the present research qualitative technique has been used by the scholar.
Under these thematic techniques is undertaken in order to present the findings in a systematic
manner. Here, different themes are prepared based on results and interpretation is done. Further
graphs and charts are prepared for supporting the findings and presenting the information in
systematic manner.
3.9 Ethical consideration
At the time of carrying out research it is essential to follow all the ethics to complete the
entire study in an effective manner (Muriana and Vizzini, 2017). Here below are the following
ethical issues which are considered by the investigator while carrying out research.

Informed consent: One of the ethical issues faced by researcher is related to take prior
permission from the participants through providing information about the study. Therefore, non-
obedience with the same can lead to raise ethical issues. At the time conducting research it is
important to take permission from Sainsbury.
Confidentiality: It is another ethical issue which is faced by investigator while carrying
out research (Mammen, Norton and Butz, 2016). All the personal information provided by
respondents need to be kept safe so that no one can misuse it. Along with this, information
should be destroyed when it is used so that no one can misuse it in any ways. At last,
unauthorised access to the data was checked.
Cost considerations
The research study required carrying out different process to complete the study which
change some cost. These cover, data gathering methods, analysing the primary and secondary
study et. Financial resources which are available is limited and it can create issues while carrying
out research. In order to minimise this issue, the scholar has not considered highly detailed
investigation (Hwang, and Anzai, 2016). Along with this most of the process which is carried
out by researcher himself.
Access issue There are some access issues faced by investigator at the time of carrying
out research. In primary data collection method there was barrier in gaining information from
respondents. These issues were resolved after taking permission from the firm. Further, at the
time of collection of secondary information issues faced while gathering information from sites
which are restricted.
3.10 Research limitation
There are various types of limitation which can be faced by the scholar while carrying out
research. It is essential to undertake proper consideration so that limitation can be reduced and
research can be completed in an effective manner. Here below are provided some limitation that
can be faced by investigator.
Aims and objectives: Aims and objective are the base of the study. Therefor it is
considered as important to complete the entire research (Landau, Mitnik and Lev-Ari, 2016). It
is essential for investigator to properly formulate research aims and objectives. If these are not
properly framed then it leads to impact entire study and research may fail to focus on the
research. Hence it can be stated that the investigator need to properly frame aims and objectives.

Selection of methodologies:
There are various methods and approaches which can be consider by the investigator in
order to attained the goal in a systematic manner. If selection of methodologies is not done
properly then it lead to put negative impact on the research and its results (Kalra, Phadnis and
Joshi, 2017). There are various sources available for collection of information. It is important to
select authentic sources through which appropriate information can be gathered by the
investigator.
Limitation of time: To complete the entire research there are so many activities that need
to be completed on time. If delay in done any of the activity then it can effect other activity and
also increase its cost and time.
Limitation of resources: With all the activities of the research there are some cost involved. In
order to complete it in less cost proper planning need to be done (Abidin, Rusli and Khan,
2016). All the information which is gathered from primary sources need to be analysed with the
use of proper tools and techniques.
Getting information: For the primary research there are 50 employees of Sainsbury were
selected and it is essential that all of them are collected in an effective manner. Time should be
provided to fill the survey form. If proper time is not provided then they may not provide large
amount of information (Creswell and Poth, 2017).

CHAPTER 4: DATA ANALYSIS AND FINDINGS
4.1 Introduction
In the present chapter, reliable information collected through primary sources. In
Sainsbury Local Victoria, primary data is gathered from questionnaire which is asked from
employees of the chosen business. It is the best way to collect reliable and fresh information to
ascertain effectiveness in the enterprise. On the basis of questionnaire, data is collected from
employees to provide proper results.
4.2 Thematic analysis
In order to create a systematic analysis, it has been seen that questionnaire considers the
major impact to find out useful information at workplace. In this way, 50 employees of
Sainsbury Local Victoria take part who provide useful information at workplace. Questionnaire
considered here is given as below:
Theme 1 Maximum respondents are male
What is your gender? Respondents
Male 35
Female 15
Male Female
0
5
10
15
20
25
30
35
35
15 Respondents

Interpretation: In order to carry the above graph, it can be stated that there are 35 male and 15
females working. Therefore, it can be stated that maximum people of working are male. In
this aspect, organisation need to focus on the development of women career so that
effectiveness could be develop successfully. Furthermore, it helps to attract customers at
workplace as well.
Theme 2 Employees are strongly agreed with training and development program for
increasing productivity and performance
How are you agree with training and
development program to enhance
productivity and performance?
Respondents
Strongly agree 30
Agree 10
Disagree 5
Strongly Disagree 5
30 10
55
Strongly agree
Agree
Disagree
Strongly Disagree

Interpretation: From the above graph, it can be interpreted that 30 employees of chosen
business said that they are strongly agreed with the training and development program to
increase productivity and performance. Furthermore, there are 10 employees stated that they
are only agreed with training and development program to increase productivity and
performances. Furthermore, 5 candidates are disagreed with this consideration. Remaining 5
people are also strongly disagreed with training and development programmes. Performance
considered major multidimensional consideration that assists to construct accomplish results
in successful way
Theme 3 Employees think that training and development program must be compulsory for
all employees in Sainsbury
Do you think that training and development
program must be compulsory for all
employees in Sainsbury?
Respondents
Yes 40
No 5
Cannot say 5

Interpretation: In respect to carry the above graph, it can be interpreted that there are 40
candidates stated that training and development program need to implement compulsory for
all candidates. Furthermore, there are 5 candidates exist that stated that it is not requires for
all people in the business. Remaining 5 people stated that it cannot be interpreted that it
cannot be say that it implemented compulsory or not. Hence, it could be depict that
organisation must focus on the training and development program which implemented
compulsory and attain significant advantages in the business. As results, employees
performance will be develop to attain more significant advantages in the enterprise. This
findings are consistent with literature review as because in literature review it is clearly
reflected that training and development facility play significant role in improving the
performance of the firm.
Theme 4 Employees strongly agreed that performance of job evaluated fairly
Do you think performance on the job is
evaluated fairly?
Respondents
Strongly agree 38
Agree 6
Disagree 3
Strongly Disagree 3
Yes No Cannot say
0
5
10
15
20
25
30
35
40
Respondents

Interpretation: In respect to look towards the above graph, it can be depicting that there are 38
candidates in Sainsbury said that they are strongly agreed with the performance of chosen
business. In this consideration, effectiveness could be developed with ascertain systematic
program in it. Furthermore, there are 6 candidates exist that stated that they are only agreed
with performances on the job that evaluated fairly at workplace. In addition to this, there are
3 people disagreed with this statement so that it creates disadvantage to develop more
significant results at workplace. As results, company need to focus on the fairly job
evaluation so that systematic work performance could be developed at workplace. It assists
to attain creativity and maintain profitability as well at workplace.
Theme 5 Employees are working with adopting on the job and off the job in Sainsbury
Local Victoria
How long are you working with Sainsbury
Local Victoria?
Respondents
On the job 10
Off the job 5
Both 35

Interpretation: Furthermore, the above graph stated that there are maximum employees working
with Sainsbury on the basis of on the job and off the job. They all are adopted these methods
so that it create effectiveness to implement significant advantages at workplace.
Furthermore, there are 10 candidates only working with on the job so that it helps to make
positive advantages in the business environment to focus on the training at job. Remaining 5
candidates stated that they adopted off the job so that they are getting facilities on the basis
of training without continuing job in Sainsbury. With this regard, the selected business need
to attain their systematic plan with business development activities. Therefore, they are able
to make innovations and creativity as well. With the help of proper management and
systematic work performance, the company can deal with new tools and techniques as well.
It impacts positively on the business environment to focus on the targets and goals.
Theme 6 Maximum people are working with Sainsbury Local Victoria from 2 to 5 years
How long are you working with Sainsbury
Local Victoria?
Respondents
0 to 2 years 5
2 to 5 years 30
5 to 8 years 10
More than 8 years 5
10
5
35
On the job
Off the job
Both

Interpretation: The above graph, shows that there are 30 employees work from 2 to 5 years so
that it assists to develop more significant advantages in the business. It is the best way to
focus on the creativity and attainment of goals as well. They possess very well knowledge of
the company to implement creativity and other new functions. It will impact positive on
customers. Furthermore, there are 5 workers work who are considered their participation
from 0 to 2 years in the business. It will assist to look upon the new activities that assists to
make several goals and objectives as well. Moreover, there are 10 candidates exist that work
from the 5 to 8 years to develop systematic work performance in the business environment.
With focusing on their participation, it can be interpreting that Sainsbury able to make
systematic work at workplace. Remaining 5 candidates exist that work for more than 8
years. As results, it is important to develop more innovative tools and techniques at
workplace. Hence, new customers will be targeted towards the business easily.
Theme 7 In the selected business, training is needed to increase customer base, reduce
accidents, design and improve skills with digital technology and implement new tools
and techniques
In the chosen business, for which aspect of
training is required?
Respondents
Increase customer base 5
Reduce accidents 5
Design to improve skills with digital
technology
5
Implement new tools and techniques 5
All the above 30

Interpretation: From the above graph, it can be summarized that there are 30 employees stated
that training and development program must be implemented at workplace because of increasing
customer base, reduce accident, implement new tools and techniques, design and improve
performance with digital technology. Therefore, performance and development program must be
considered in positive aspect that assists to look upon the new functions and operations in the
Sainsbury. Furthermore, there are 5 candidates stated that training and development program
must be implement only for the increasing of customer base. In addition to this, 5 people said
that reducing accident can be consider with training and development program which followed
by Sainsbury. There are 5 people said that design to improve skills with digital technology helps
to focus on the creativeness and attainment of the significant advantages. Remaining 5 people
said that the company must be implement new tools and techniques so that they are able to attain
creative results with training and development program. As results, it impact positively on the
customer attraction. Furthermore, the findings from literature review shed light on that
employees need to provide training in different fields so that they can easily work in any
department. Hence it shows the findings are consistent with literature review
Theme 8 Employees are strongly agreed that Sainsbury has good career prospect for their
employees
Does Sainsbury good career prospect for its
employees?
Respondents
Strongly agree 28
5
5
5
5 30
Increase customer
base
Reduce accidents
Design to improve
skills with digital
technology
Implement new tools
and techniques
All the above

Agree 12
Disagree 5
Strongly Disagree 5
Interpretation: In the above graph, it has been analysis that there are 28 people strongly agreed
with the Sainsbury good career prospect towards their employees. It will assist to make sure that
Sainsbury able to implement some important tools and attain more significant advantages in the
business environment. Therefore, it will help to focus on the good career performances.
Furthermore, there are 12 people only agreed with the statement of Sainsbury to make sure that
good career development opportunities also develop systematically which impact on the
functions and operations to attain more profits. Moreover, there are 5 candidates disagreed with
the statement of Sainsbury towards the good career prospect to their workers. As results, it
assists to make sure there are different advantages at workplace. Remaining 5 people are also
strongly disagreeing with the statement of the Sainsbury to operate creative results and
operations in the business environment. People who are working from long time getting some
benefits that why they are ensure their good career prospectus.
Theme 9: Sufficient Training materials and opportunities allow to perform your job well
9. How effective Sufficient Training materials and
opportunities allow to perform your job well? No. of
respondents
Poor 4
Strongly agree Agree Disagree Strongly Disagree
0
5
10
15
20
25
30 28
12
5 5
Respondents

Fair 8
Good 13
Excellent 20
N/A 5
50
Interpretation and analysis: According to the collected information, it has been found that out
of 50 respondents, 20 said that training materials opportunities are excellent in order to perform
job well. They stated that all materials are effective enough in order to get information related to
the work they perform on daily basis. On the other side 13 said it is good, 8 replied fair and 4
stated poor. Hence it is analysed that different respondents have different views related to the
way of considering training material. It is essential for Sainsbury company to ensure that each
and every employees received sufficient Training materials and opportunities allow to perform
your job well. It is stated that second chance training also provided to those people who
transferred and terminated when they are unable to meet with business standards and results
Theme 10: Take part in training and development program provided by Sainsbury Local
Victoria
10 Do you take part in training and development
program provided by Sainsbury Local Victoria? No. of
respondents
Yes 35
No 10
prefer not to say 5
50

Interpretation and analysis: As per the above table there are 50 respondents, among them 35
stated that yes they take part in training and develop program provided by Sainsbury Local
Victoria. On the other side 10 said no as because they are enough cablale to perform their work,
so they do not think important to take participant in training program. However, remaining 5
prefer not to say. Hence it is analysed that training program help in improving their skills and
knowledge and make them more productive. It shows that consistency between collected primary
and secondary data.
Theme 11: Dealing with customer services with developing workforce is the ideas they have
to deal with productive results.
11. What is the ideas you have to deal with productive
results? No. of
respondents
Innovative as well as creative products and services 10
Appraisal method 10
Dealing with customer services with developing
workforce 30
50

Interpretation and analysis: According to the collected information, it has been found that out
of 50 respondents, 30 said that dealing with customer services with developing workforce is the
ideas they have to deal with productive results. They said that in order to get productive results it
is essential to satisfy customers. On the other side, 10 replied appraisal method and remaining
said that innovative as will as creative products and services. Thus it is analysed that different
employees provided different answer as because they work in different departments.
Theme 12: Sainsbury’s training and development program is developed to meet the
requirements of male and female
12. In Sainsbury’s training and development program
is developed to meet the requirements of male and
female? No. of
respondents
Strongly agree 15
Agree 20
Neutral 3
Strongly disagree 10
Disagree 7
50

Interpretation and analysis: When questions asked from employees regarding Sainsbury’s
training and development program is developed to meet the requirements of male and female out
of 50 respondents, 15 strongly agreed and 2 only agreed. They said that training program assist
them in developing their weak skills. This enable them to perform their work in an effective
manner. On the other side, 10 strongly disagreed, 7 only disagreed with the statement. There
view is that training program is not enough effective in order to develop their skilled and
knowledge. However, remaining 3 are neither agreed nor disagreed with the above statement.
Hence it is analysed that it is essential to develop program as per the requirement of employees.
Theme 13 The training and development program of Sainsbury Local Victoria towards increases
effectiveness among employees is highly productive.
13. How productive is the training and development
program of Sainsbury Local Victoria towards
increases effectiveness among employees? No. of
respondents
Excellent 20
Good 15
Fair 8
Poor 5
Unsatisfactory 2
50

Interpretation and analysis: According to the collected information, it has been found that out
of 50 respondents, 20 said excellent which means training and development program provided to
them is highly effective in order to enhance their effectiveness. It is because they are highly
skilled an they required less training and development program. 15 replied its good, 8 said it is
fair and remaining are not satisfied with the training and development program. Few of the
employees of Sainsbury are not satisfied because they are not provided in depth training facility
which lead to dissatisfy them.
Theme 14 Training and development method is the main element on which Sainsbury
Local Victoria appreciate doing to get effective results
14. As per your opinion, what is the main element on
which Sainsbury Local Victoria appreciate doing to
get effective results? No. of
respondents
Training and development method 25
Increased customer base 10
Dealing with innovative and unique characteristics 15
50

Interpretation and analysis: When questions asked from employees regarding is the main
element on which Sainsbury Local Victoria appreciate doing to get effective results. Out of 50
respondents, 25 said that training and development method, 10 replied Increased customer base
and remaining 15 stated dealing with innovative and unique characteristics. It is analysed that
training and development program help in developing weak skills of employees. This lead to
make improvement in their productivity which help in accomplishing the objectives of the
business. There are many task on which employees are difficult and to perform them training
need to be provided to employees.
Theme 15 Sainsbury organizes training for its employees every six months
15. How often company organizes training for its
employees? No. of
respondents
In three months 10
Every six months 20
Once in a year 15
Every two years 5
50

Interpretation and analysis: According to the collected information, it has been found that out
of 50 respondents, 20 said that company organizes training for its employees every six months.
They are skilled enough so they do not need training regularly. 10 replied then received training
in every 3 months. They need to perform various type of task so it is essential to provide them
training facility regularly in order to enhance their knowledge and skills. On the other side, 15
received once a year and 5 get in every two years.
Theme 16 Sainsbury’s bonus scheme is satisfactory
16. Do you think in Sainsbury’s bonus scheme is
satisfactory? No. of
respondents
Strongly agree 10
Agree 15
Neutral 5
Disagree 8
Strongly Disagree 12
50

Interpretation and analysis: From the research conducted, it can be stated that out of 50 of the
employees 10 highly agreed and 15 only agreed that Sainsbury’s bonus scheme is satisfactory.
They state that bonus scheme of the firm is effective enough in order to enhance satisfaction
level of customers. They work hard for the firm in respect to get bonus. On the other side, 8
strongly disagreed, 12 only disagreed with the statement. They do not think bonus program is
effective enough in order to satisfy them. However, remaining 5 are neither agreed nor disagreed
with the above statement. It is analysed that bonus scheme is effective enough but it need to be
improve so that all the employee satisfaction level can be enhanced.
Theme 17 Presentation is the specific training method that is adopted by the entity to raise
skills of the employees
17. What is the specific training method that is
adopted by the entity to raise skills of the employees? No. of
respondents
Lecture 10
Presentation 20
Discussion 8
Seminars 12
50

Interpretation and analysis: According to the collected information, it has been found that out
of 50 respondents, 20 said that presentation is the specific training method that is adopted by the
entity to raise skills of the employees. Through presentation they get enough knowledge related
to the way of working and different area which can be improved. On the other side 12 said that
seminars, 8 replied discussion, 10 stated lectures. It is analysed that employees received training
facility with the methods which are suitable for them. Sainsbury focused on methods of training
which help employees in developing their skills and knowledge.
Theme 18: Training has supported in improving job performance of employees
18. Do you agree that training has supported in
improving job performance of employees? No. of
respondent
Strongly agree 15
Agree 20
Neutral 5
Disagree 3
Strongly disagree 7
50

Interpretation and analysis: From the research conducted, it can be stated that about out of 50
of the employees, 20 highly agreed and 15 only agreed that training has supported in improving
job performance of employees. Through training knowledge and skills of employees developed
and they understand the way of performing the task in more effective manner. On the other side,
7 strongly disagreed, 3 only disagreed with the statement. There view is that training program is
not enough effective in order to develop their skilled and knowledge. it is because they get
common training not on the basis of their weak skilled which make them demotivate. However,
remaining 5 are neither agreed nor disagreed with the above statement
Theme 19: Lack of knowledge about skill gap is the major problem that is faced by
management in organizing training programs
19. What is the major problem that is faced by
management in organizing training programs? No. of
respondent
Financial issues 10
Lack of knowledge about skill gap 25
Poor involvement of employees 5
Others 10
50

Interpretation and analysis: According to the collected information, it has been found that out
of 50 respondents, 25 said that lack of knowledge about skill gap is the major problem that is
faced by management in organizing training programs. 15 among them stated that financial
issues and poor involvement of employees. However, remaining 5 said other problems. It is
analysed that Sainsbury company should focus on improving the problem from which employees
are facing issues due to ineffective training method. Employees skills should be analysed and
provided them according to skill gap.
Theme 20: Right talent at right time is the current strategies of Sainsbury that has
influenced performance of workers
20. What are the current strategies of Sainsbury that
has influenced performance of workers? No. of
respondent
Right talent at right time 25
Leadership 10
Reward strategy 15
50

Interpretation and analysis: From the research conducted, it can be stated that about out of 50
of the employees, 25 said that right talent at right time is the current strategies of Sainsbury that
has influenced performance of workers. On the other side, 10 respondents state that leadership is
the strategy which lead to influence performance of the workers. However, remaining 15 said
reward strategy. Hence it is analysed that there are various types of strategy which can be
adopted by the firm.
Theme 21 Happy with working in Sainsbury
21. Overall are you happy with working in Sainsbury? No. of
respondent
Strongly agree 15
Agree 10
neutral 5
Disagree 10
Strongly Disagree 10
50

Interpretation and analysis: According to the collected information, it has been found that out
of 50 respondents, 15 highly agreed and 10 only agreed that happy with working in Sainsbury. It
is because they are receiving training and development facility which make their work easier.
Along with this, they also get many benefits which provide them reason to stay in the firm. On
the other side, 10 strongly disagreed, 10 only disagreed with the statement. Employees are not
satisfied with the use training and development facility provide to them which lead to dissatisfy
them from the job. However, remaining 5 are neither agreed nor disagreed with the above
statement.

CHAPTER 5 CONCLUSION AND RECOMMENDATIONS
5.1 Conclusion
From the above research it can be concluded that companies have to face huge
competition ad have to deal with complete situations in order to sustain in the market for longer
duration. In such condition it is every important for them that to analyses skills of employees ad
provide them training so that these workers can improve their skills. This supports business units
in improving their performance level and sustaining in the market for longer duration. If workers
do not have adequate knowledge about their given task, techniques and standards then they will
not be able to perform their duties well. This may enhance mistakes and entity may get failed to
accomplish its objective soon. Organizations are responsible to analyses skill gap among
employees and arrange training and development for the staff members so tat this gap can be
filled. Human resource management is the responsible department that conducts training for the
employees so that these people can perform their duties well and can contribute in the success of
corporation significantly. The main agenda of providing training to the staff members is to
improve their knowledge and attitude towards the business. It motivates them and raise their
confidence as well. By this way entity become able to get long term benefit. Training supports
the firm in reducing operational and production cost and reducing employees turnover rate as
well. As when people get adequate information from experts then they become able to analyses
their mistakes. By this way they will not make mistake in operations that will reduces cost of the
business and entity can be able to enhance its productivity. Training helps in raising confidence
of the person, by this way they feel happy while working in the organization. They feel satisfied
and retain in the workplace for longer duration. It is the major benefit of training for the
companies that support them in accomplishing their objective in effective manner.
Above study can be summarized as that there are various methods of giving training to
workers in organization. There are majorly two types of training methods: on the job training and
off the job raining methods. Both these have unique characteristic and support the firm in
providing good knowledge to the workers. On the job training is the method in which entity
gives practical knowledge to staff members while performing task. Senior authorities of the
company make them understand the methods of working and things that need to be remember
while working in the corporation. By this way people get practical knowledge about their

responsibility and they become able to minimize their errors. But it is not good for the freshers
because they are new to the firm thus, managers are required to provide them basic details first
and then have to give them such broad knowledge. On other hand off the training is another
training method in which company organizes presentation, discussion for the employees so that
they can raise their quarries and mangers can resolve their issues.
From the above study it can be articulated that training is the major factor that influence
overall growth and development of business unit. Employee training plays significant role in
improving job performance of workers. There is strong interrelationship between training and
employee performance. If workers have adequate knowledge then it supports them in performing
well in the organization but if they do not know about their role and responsibilities then it
impacts on their working efficiency and performance as well. Intervention of training programs
are helpful in developing skill of employees and making them able to perform in the workplace
in effective manner. However, workers have some knowledge about the role in firm but it is not
enough to meet with the expectation of employers. Workers have to constantly develop their
knowledge and skills so that they can improve their level of performance in workplace. This is
possible by providing them continuous training.
There is strong relationship between training and employee performance. If people are
getting accurate training then it assists in managing their work properly and put their bets effort
in order to accomplish goal of the business unit but if people are unable to get effective training
then it creates difficulty for them to understand their duties thus, they make many mistakes in
their work. Sainsbury is the global brand and it has large number of employees in the
corporation. All these staff members are loyal towards the firm and are putting their best efforts
so that overall objective of the entity can be accomplished. It is main duty of HR manager that to
recruit correct employees in business unit and provide them training. By this way these
candidates become able to perform well in the firm. Cited firm concentrate on their skill gap and
try to fill this gap by giving them training. But due to poor involvement of employees some times
people fail to raise their knowledge and become unable to identify improvement areas. In such
condition company fail to make their training program successful.
From the above study it can be concluded that employee participation in training and
development programs are helpful in developing skills of workers. By this way confidence of
staff members get developed and they put more efforts in order to improve their performance

level. Training develops their knowledge and they get to know about industry standards. That
makes them able to reach to this level and improve their working efficiency. This gives them
more career development opportunities ad they become able to grow well in the firm.
5.2 Recommendation
Due to several issues human resource manager of the company fails to meet with the
objective of training program. There are several ways through which training programs can raise
performance of employees in the Sainsbury at local Victoria. These are discussed as below:
 Management of cited firm should empower departments and have to force them to
engage in training and development. Through this collaborative process each department
can give outline of the elements that need to be involved in training programs. By this
way strategic issues can be identified and firm can become able to influence performance
of employees by providing them effective training.
 Human resource manager of the cited firm should take feedback from the employees so
that issue in current training session can be identified. This is the great strategy that assist
business unit in measuring effectiveness of training and making necessary changes so that
actual purpose of conducting training can be accomplished.
 Company should conduct market survey and have to analyse challenges in modern
working, advancement opportunities, work life balance. By this way HR manager will be
able to design training program in such manner so that these requirements can be
fulfilled. This is the way that can support business unit in improving performance of its
workers and retaining them in the organization for longer duration.
If entity follow these strategies then it will help the Sainsbury at local Victoria in raising
skills of workers and improving their working performances. Training is helpful in identifying
skill gap and developing confidence of employees. By this way they minimize their weakness
and utilize their strength significantly.
5.3 Future research direction
There is strong relationship between training and employee’s performance. However,
there are many other elements that can be covered in the future in particular field. Researcher can
carry out investigation n employee capabilities, involvement of workers in business, motivation,
satisfaction etc. All these areas help the workers in enhancing their performance. Scholar has
variety of topic that can be included in the future studies. All these aspects will help the

researcher in carrying out research in effective manner in the future. These are the subject areas
on which huge details and information are available. That can help the researcher in conducting
an effective study and addressing research issues.

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APPENDICES
Age:
What is your gender?
Male
Female
How are you agree with training and development program to enhance productivity and
performance?
 Strongly Agree
 Agree
 Disagree
 Strongly disagree
2. Do you think that training and development program must be compulsory for all
employees in Sainsbury?
 Yes
 No
 Cannot say
Do you think performance on the job is evaluated fairly?
 Strongly Agree
 Agree
 Disagree
 Strongly Disagree
3. Which is the best training method do you think in Sainsbury?
 On the job
 Off the job
 Both

How long are you working with Sainsbury Local Victoria?
 0 to 2 years
 2 to 5 years
 5 to 8 years
 More than 8 years
In the chosen business, for which aspect of training is required?
 Increase customer base
 Reduce accidents
 Design to improve skills with digital technology
 Implement new tools and techniques
 All the above
Does Sainsbury has good career prospect for its employees?
 Strongly Agree
 Agree
 Disagree
 Strongly disagree
9. How effective Sufficient Training materials and opportunities allow to perform your job
well?
 Poor
 Fair
 Good
 Excellent
 N/A
10 Do you take part in training and development program provided by Sainsbury
Local Victoria??
 Yes

 No
 prefer not to say
What is the ideas you have to deal with productive results?
 Innovative as well as creative products and services
 Appraisal method
 Dealing with customer services with developing workforce
In Sainsbury’s training and development program is developed to meet the requirements of
male and female?
 Strongly agree
 Agree
 Strongly disagree
 Disagree
How productive is the training and development program of Sainsbury Local Victoria
towards increases effectiveness among employees?
 Excellent
 Good
 Fair
 Poor
 Unsatisfactory
As per your opinion, what is the main element on which Sainsbury Local Victoria appreciate
doing to get effective results?
 Training and development method
 Increased customer base
 Dealing with innovative and unique characteristics

How often company organizes training for its employees?
 Quarterly
 Every six months
 Once in a year
 Every two years
Do you think in Sainsbury’s bonus scheme is satisfactory?
 Strongly agree
 Agree
 Disagree
 Strongly Disagree
What is the specific training method that is adopted by the entity to raise skills of the
employees?
 Lecture
 Presentation
 Discussion
 Seminars
Do you agree that training has supported in improving job performance of employees?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
 What is the major problem that is faced by management in organizing training
programs?
 Financial issues

 Lack of knowledge about skill gap
 Poor involvement of employees
 Others
 What are the current training and development program strategies of Sainsbury that has
influenced performance of workers?
 Right talent at right time
 Leadership
 Reward strategy
 Overall are you happy working in Sainsbury?
o Strongly agree
o Agree
o Disagree
Strongly Disagree