The Effect of Training and Development on Hotel Talent Management

This research report investigates the influence of training and development on talent management within the hotel industry, focusing on Travelodge UK. The study explores the concept of talent management, the development process for new staff, and the impact of training on employee performance. The research employs a qualitative methodology, utilizing a questionnaire to gather data from Travelodge UK employees. The report examines various training strategies employed by the company, such as instructor-led training, e-learning, and hands-on training. Key findings include the importance of training in enhancing skills, improving performance, and contributing to talent retention. The report concludes with insights into the effectiveness of different training methods and their contribution to overall organizational success.

Research report

Contents
TITLE..............................................................................................................................................1
ABSTRACT....................................................................................................................................1
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................2
The concept of talent management..............................................................................................2
The development process for new workers.................................................................................2
The impact of training & development upon the performance of newly hired people................3
Best training strategies utilised by Travelodge UK for new workforce......................................3
RESEARCH MEHODOLOGY.......................................................................................................4
DATA COLLECTION....................................................................................................................5
RESULTS........................................................................................................................................7
INFERENCES...............................................................................................................................10
DISCUSSION................................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

TITLE
“Impact of training and development on talent management in the Hotel organization.”
ABSTRACT
Talent control is explained as a method of staffing and retention of personnel who drive
success of the company. Therefore, it's far one of the giant priorities of administrator to
renowned the organisational execution supported to its employees. Also, it offers help in
administration of professional people at workplace by presenting them effective encouragement
and motivation to do well. By conducting this research, the importance and impact of training
and development can be analysed in order to talent management and retaining skilled people.
This research project will cover different are of research like research title, aim, objectives and
questions. Additionally, literature review and research methodologies will define in order to
collect reliable and valid information. Along with this, results and discussion will also describe.
INTRODUCTION
Talent control is all approximately a way to lure customers and hold the personnel for the
company in the event that they want to take a commercial enterprise to similarly diploma of
achievement. In the equal manner, contemporary have a look at is likewise based upon the
significance of the training and development consultation which in flip assist to improve the
overall performance of the organisation and set new employees participants inside a firm. In
order to complete this mission, Travelodge UK is taken in to consideration. It is a personal
enterprise and working within the resorts and hospitality sector at some point of the UK
(Oladapo, 2014). This assignment turned into included in 1985 and is centered in Thame,
England, UK. It is the UK’s biggest independent lodge manufacturers with over 57 hotels
crosswise the UK. This studies project will do not forget records about research identify, goal,
goals and questions. Moreover, it'll discuss approximately literature review and studies
techniques so as to collect information. Furthermore, it'll explain approximately results and
discussion.
Research aim- The main purpose of this research is “to examine the impact of training and
development on Talent management of Hotel organisation. A case study on Travelodge UK.”
Research objectives-
 To examine the concept of talent management.
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 To analyze the development process for new staff.
 To determine the impact of training and development upon new employee’s performance.
 To study the best training and development strategy used by Travelodge UK for new
employees.
Research Questions-
 What is the concept of talent management?
 What is the development process for new workers?
 What is the impact of training & development upon the performance of newly hired
people?
 What are the best training strategies utilised by Travelodge UK for new workforce?
LITERATURE REVIEW
The concept of talent management
As consistent with the view of White S. (2019), Talent management can be defined as a
systematic method of analysing the exclusive empty positions within the commercial enterprise
project, staffing appropriate applicants for filling the empty seats and improving the important
thing competencies and know-how of the applicants to match the predicted process positions,
such as that candidates may be retained within the firm for a long term and on the identical time
the business aims are carried out satisfactorily (Sheehan, Grant and Garavan, 2018). Different
levels within the talent control pastime are executed via an status quo that is stated because the
talent control procedure. Basically, talent control refers to the manner of managing expertise
within a corporation which denotes to the ability of handling the strength and competency of
people in a firm both with the aid of direct and indirect methods.
The development process for new workers
As per the view of Larsen (2017), provide an explanation for the improvement plan this is
used by precise enterprise in the long run, author highlights that step one is the examine, wherein
all the agency inside the market used to perform the exceptional hobby in a manner to apprehend
the precise training which want to be provided to all the new team of workers. In the subsequent
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step this is format awesome education may be layout in the employer, and within the 0.33 step of
development, format development software inside the company will see the very last touch
(Johennesse and Chou, 2017). In the next step that is fourth step of implementation, design
development software may be applied on new body of workers within the organisation and in the
last step this is assessment in which exclusive getting to know which has been exceeded and
evaluated and on the premise of the identical one-of-a-kind decision are taken to triumph over
the distinct difficulty which might be being confronted by worker after supplying exceptional
development application as well.
The impact of training & development upon the performance of newly hired people
Career development helps personnel in going via, out coming and keeping off their largest
mission i.E. Hiring and retention. While hiring education programmes act as a aggressive benefit
as it have grow to be centralized inside organization. Noe and Kodwani (2018), Author
highlights that education and improvement in the corporation additionally help the agency in
overcoming the type of trouble associated with the administrative canter boredom in the
employer (Benitez-Amado, Llorens-Montes and Fernandez-Perez, 2015). Training and
development within the employer used to help the business enterprise in Regular re-assessment-
of personnel, abilties and techniques which is probably generally operated in the business
enterprise.
Cost: It is one of the maximum critical details of the research take a look at such that as a
way to meet the define aim, researcher require approx £245 which includes transportation
expenses, net costs and so on.
Access: Researcher faces many challenges such that there are some web sites that are get
entry to denied and as a end result, it takes enough time that have an impact on the general
observe and creates incorrect effects as properly.
Ethics: Researcher has to conduct the studies in ethical way such that make sure that it
observe the facts safety act on the way to no longer affect the results in poor way. Also, avoid
miscommunication and deceptive the outcomes so that it could generate the outcomes in correct
way.
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Best training strategies utilised by Travelodge UK for new workforce
As per the view of Bleich C. (2020), there are number of training strategies and methods
which can be used by the management of Travelodge UK. The best forms of employees training
methods are as:
Instructor-led training- It is the traditional sort of worker education that happens in a classroom,
with a teacher offering the fabric. This can be a notably effective technique of employee
education, mainly for complicated topics (Pandita and Ray, 2018). Instructors can solution
unique worker questions or direct them to similarly belongings. They additionally allow for as an
alternative-expert teachers to match the education degree and fashion to the personnel in the
room.
E-Learning- eLearning, alternatively, is predicated on on line movement images, assessments,
and courses to deliver worker training. Employees can do their schooling right inside the palm in
their hand with a Smartphone or on their organization pc structures. It’s one of the easiest styles
of worker training to roll out to larger populations, in particular for employees who're some
distance off or have high-turnover fees (Whysall, Owtram and Brittain, 2019). With interactive
games, exams, motion pictures, sports activities, or maybe gamified additives, it is able to
additionally go a long manner closer to keeping your employees engaged with the training.
Hands-on education- It consists of any experiential training that’s targeted on the man or
woman wishes of the worker. It’s performed at once at the pastime. Hands-on schooling can
assist personnel healthy perfectly into their upcoming or modern-day position, on the same time
as improving their present day competencies.
Coaching or mentoring- It can proportion similar characteristics to arms-on education, but in
this type of worker schooling, the focus is on the relationship among an worker and a extra
professional professional, collectively with their supervisor, a teach, or a veteran worker. The
one-on-one mentoring style creates a dating among personnel that incorporates far beyond
training (Ambrosius, 2018). It additionally lets in the employee to ask questions they may not
sense comfortable asking in a school room, instructor-led education. This schooling approach
may be finished in person or absolutely, via on-line coaching classes.
Group discussions and sports activities- For the right group of employees, enterprise discussions
and sports can offer the first-rate schooling alternative. It allows multiple personnel to train
proper away, in a environment that higher fits their modern-day departments or agencies. These
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discussions and sports may be instructor-led or facilitated via on-line turns on that are later
reviewed by a supervisor.
RESEARCH MEHODOLOGY
Research philosophy- This layer of research onion provide the perception that how the
information is gathered and it's miles utilised by way of the surveyor in keeping with the
analysis. There are type so philosophy in studies consisting of positivism and interpretivisim.
With the help of positivism, someone can gather scientific statistics where interpretivism assists
in collecting subjective content. In present research evaluation, the researcher will use positivism
philosophy to acquire information.
Research method- This tool offers an applicable manner and includes specific assumptions
associated to statistics collection. There are varieties of studies approach consisting of inductive
and deductive (Swailes, 2013). Deductive tool are associated with speculation standards and
offer quick assumptions of information gathering. Whereas inductive device of studies remember
logical method that offer improvement of recent theory that supported to rising content, in
current study, surveyor will use deductive approach to glean information.
Research technique- This layer of research onion defines that approach that's utilized by a
person to collect information for the of completion of studies assessment. There are fundamental
strategies of studies along with qualitative and quantitative research strategies. In qualitative
technique, the researcher collects information that is already reachable within the marketplace
while quantitative technique, the investigator gleans numerical statistics. In this studies, the
individual will use qualitative studies approach as it offer dependable and statistical statistics in
better form.
DATA COLLECTION
Data collection tools- It states to the ones bureaucracy and sources through which someone
collect content material. The key assets and tools of records series are primary and secondary. In
this studies project, the investigator will use primary supply of content gathering as it provide
fresh and pure data that is gathered even though specific contraptions of information assembling
like interview, organization dialogue and questionnaire and many others. In this task, the
research will use questionnaire as information series tool in time period of amassing applicable
records regarding the research topic.
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Sampling- It signifies as selection of particular variety of people shape a extensive
organization of man or woman in context of statistics series (Festing and Schäfer, 2014). Within
this look at document, the researcher will don't forget simple random sampling method and
assort 20 individual because the personnel of Travelodge UK concerning gleaning statistics.
Questionnaire- It states to a report that have number questions that allows in assembling
dependable records for the effective accomplishment of research report. With the help of it man
or woman can gather facts through direct communiqué with its selected amount of human
beings.
Questionnaire
Q1. Do you completely aware with the concept of talent management?
(a) Yes
(b) No
Q2. Do you have understanding about training & development?
(a) Yes
(b) No
Q3. How were you selected for training?
(a) On joining the company
(b) Compulsory for all workers
(c) Supervisor recommendation
(d) Upon employee request
Q4. What is the impact of training & development upon the performance of newly hired
people?
(a) Enhance their skills and knowledge
(b) Improve their work performance
(c) Increase their learning ability
Q5. What are the best training strategies utilised by Travelodge UK for new workforce?
(a) e-Learning
(b) Group discussions and sports
(c) Coaching or mentoring
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(d) Hands-on training
Q6. Do you agree that methods of training & development affect the skills of employees?
(a) Agree
(b) Disagree
Q7. Provide the suggestions regarding the challenges which faced by employees during
training & development.
RESULTS
Theme 1: Concept of talent management
Q1. Do you completely aware with the concept of talent
management?
Frequency
(c) Yes 12
(d) No 8
Interpretation- This has been concluded from the defined statistics that among the selected
population of 20 employees, 12 people are replied that they are known with the concept of talent
management. Whereas remaining 8 individuals are viewed that they are not familiar with the
conception of talent management.
Theme 2: Understanding about training & development
Q2. Do you have understanding about training & development? Frequency
(c) Yes 13
(d) No 7
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Interpretation- This has been summarised form the graphical representation that between the
selected populations of 20 individuals re agreed that they have understanding about training &
development. While enduring 7 workers are replied that they are not aware withtraining &
development.
Theme 3: Way to select for training
Q3. How were you selected for training? Frequency
(e) On joining the company 6
(f) Compulsory for all workers 4
(g) Supervisor recommendation 7
(h) Upon employee request 3
Interpretation- It is clear that enterprise behaviour effective training session for his or her
employees and In the equal, via the above graph, it is said that Travelodge UK offer many
training session to their personnel but maximum of the brand new employees are selected when
they be a part of the agency. Therefore, out of 20 employees, 6 people that they attend education
from on becoming a member of, whilst 4 of them state that compulsory for all employee. On the
opposite hand, 7 of them state that after supervisor recommed they attend schooling and handiest
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3 of them nation that they attend schooling on employee request. Thus, it's far truly stated that
organisation placed their efforts so that it will meet the define intention and objectives.
Theme 4: Impact of training & development upon newly hired people
Q4. What is the impact of training & development upon newly
hired people?
Frequency
(d) Enhance their skills and knowledge 9
(e) Improve their work performance 5
(f) Increase their learning ability 6
Interpretation- From the explained graph, it has been concluded that among the selected
population of 20 representatives, 9 people are supported to development in skills and knowledge
and viewed that with the support of training and development enhance skills and knowledge of
workers. Whereas remaining 5 people are agreed with improvement in work performance and
enduring 6 are responded to increment in learning ability.
Theme 5:
Q5. What are the best training strategies utilised by Travelodge
UK for new workforce?
Frequency
(e) e-Learning 7
(f) Group discussions and sports 6
(g) Coaching or mentoring 4
(h) Hands-on training 3
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Interpretation- This has been analysed from the mentioned graphical representation that among
the selected population of 20 respondents7 people are responded that e-learning is the effective
training method and 6 representatives are supported to group discussion & sports is the effective
method of training. While remaining 4 individuals are agreed to coaching or mentoring and
enduring 3 employees are responded to hands-on-training is the key strategy of training &
development.
Theme 6: methods of training & development affect the skills of employees
Q6. Do you agree that methods of training & development affect
the skills of employees?
Frequency
(a) Agree 11
(b) Disagree 9
Interpretation- It has been determined that among the selected population of 20 employees, 11
workers are replied that they are agreed that methods of training & development affect the skills
of workforce. Enduring 9 people are disagreed that training methods do not create their impact
on skilled of manpower.
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