Oliver's Brighton: Training & Development Impact on Talent Management

This report investigates the impact of training and development on talent management within the UK retail sector, using Oliver's Brighton as a case study. The research employs a qualitative approach, gathering data through questionnaires distributed to 10 employees and secondary sources like journals and articles. The study identifies the concept and significance of talent management, assesses factors affecting it in the UK retail sector, and investigates challenges in the training and development process at Oliver's Brighton. Key themes emerged from the data analysis, including the importance of talent management for enhancing employee performance, the role of training and development in achieving organizational goals, and the effectiveness of training workshops. The report concludes by recommending strategies for improving training and development to foster effective talent management practices within the organization.

UNIT 11

Table of Contents
Topic: Identifying impact of training & development on talent management in the UK retail
sector: A study on Oliver’s Brighton. .............................................................................................1
INTRODUCTION...........................................................................................................................1
Literature review:.............................................................................................................................1
RESEARCH METHODOLOGY.....................................................................................................3
Research type..............................................................................................................................3
Data collection............................................................................................................................3
Research approach or philosophy...............................................................................................3
Data analysis...............................................................................................................................4
Sampling.....................................................................................................................................4
Explaining results using graphs.......................................................................................................4
What were the results.......................................................................................................................7
Theme 1.......................................................................................................................................7
Theme 2.......................................................................................................................................7
Theme 3.......................................................................................................................................8
Theme 4.......................................................................................................................................8
Theme 5.......................................................................................................................................9
Explaining how methods utilized can help to achieve objectives....................................................9
Discussing other methods could have utilized...............................................................................10
.......................................................................................................................................................10
REFERENCES..............................................................................................................................11
APPENDIX....................................................................................................................................12
Questionnaire............................................................................................................................12

Topic: Identifying impact of training & development on talent management in the UK retail
sector: A study on Oliver’s Brighton.
INTRODUCTION
Aim:
The main of the current investigation is to assess the impact of training and development
on talent management of Oliver’s Brighton.
Objectives:
 To identify the concept and its significance of talent management
 To assess the factors affecting talent management of UK retail sector
 To investigate the challenges occurring in training and development process of
employees regarding Oliver’s Brighton.
 To recommend the strategies for the improvement of training & development for having
effective talent management of Oliver's Brighton.
Research Question
 What is the concept and significance of talent management?
Literature review:
According to Claus (2019) Talent management is one of the significant process that
allows attracting, selecting and retention of employees so that higher performance can be
derived. There are various kinds of benefits that can be achieved through applying the talent
management process. Te significant benefits by applying talent management can be achieved
through implementing talent management such as better on boarding experience, career
advancement and effective performance management. Performance management allows
company to get higher sustainability and efficiency among employees in turn better
opportunities can be grabbed. In against to this, Pandita and Ray (2018) said that talent
management is basically focusing on employees so that accomplishing organizational objectives
can become possible. There are some crucial areas which need to be emphasized while
conducting the talent management process which comprises providing higher experience to the
employees in the positive manner so that accomplishing roles & responsibilities in effective
manner can become possible. It allows to have increased the performance in turn higher
productiveness through increasing motivation and morale among employees.
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In the views of Collings, Mellahi and Cascio (2019) depicted that there are number of
factors which play significant role in affecting the processing of the company. It becomes
essential for the organization to focus on having relevant analysis of the factor that has both
positive and negative impact talent management activity of the organization. The one of the
significant aspect which has major influence on the specified course of action involves working
environment. It is highly dependent on the prevailing circumstances that how it will influence
the motivational and productive outcome on employees. In against to this, Narayanan,
Rajithakumar and Menon (2019) articulated that the major component which has impact on
employees which includes performance & corporate learning & compensation management,
succession planning, job security, organizational commitment, etc. In addition to this, it can be
specified these factors has both positive & negative impact on the functioning of the company.
As per the views of King and Vaiman (2019) there are number of challenges which
occurs while providing training & development for having ability to obtain effective talent
management. It is important for the company to have significant information regarding the
crucial challenges such as lack of management of plan, poor hiring strategy, ineffective
leadership and employee turnover. On the basis of this it can be specified that organization can
adversely affect in order to conduct the proper talent management practices. On the other side
Meyers and et.al., (2020) said that one of the crucial issue which is need to be taken into
consideration by the enterprise while conducting training & development process for having
relevant processing into the internal procedure so that higher positive results can be achieved.
From the evaluation it can be specified that creating talent ethical culture becomes difficult
which does not allow the enterprise to have significant functioning. In against to this, Berger
(2020) stated that identifying relevant method to proceed particular function for transferring key
knowledge and relationship in order to have to get competitiveness becomes difficult.
According to Hassan and et.al., (2021) articulated that it is crucial for having relevant &
reliable data regarding the methods and approaches which can be applied to improve the
prevailing lacking areas. The talent management activity of the company through improving
training & development process so that desirable result can be derived. The crucial approach
which can be applied to modify the prevailing circumstances include having soft skills via
conducting proper need analysis, developing objectives and having monitoring process. In
against to this, Wehrle and et.al., (2020) depicted that crucial pattern of working involves setting
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bench marking, conducting variance analysis and having feedback in turn higher ability to
measure results can become possible.
RESEARCH METHODOLOGY
Research type
There are two types of research such as qualitative and quantitative which play
significant role in achieving specific objectives. Qualitative research is associated with obtaining
the information which is non-numerical and aids in gaining insights regarding opinions, views
and experience. It provides assistance in having proper information regarding theoretical
concepts so that accomplishing objective can become successful. Quantitative research allows
deriving to have numerical and fact based data which allows gaining relevant information in turn
meeting objectives can be become possible. For the recent study, qualitative research is suitable
for the present report as assessing the impact of training & development in talent management.
Its is the theoretical concept which can be effectively assessed through applying qualitative
research as welling meeting highlighted objectives can become possible.
Data collection
Primary & secondary are two types of data collecting methods which can be taken into
process for gaining the ability to meet the aim of current investigation. The primary methods
associated with conducting survey through spreading questionnaire in turn opinions and
experience can be derived. Secondary method allow to have data from referring books, journals
and articles so that supporting primary research can be exerted in effective manner. For the
present investigation, both the methods like primary and secondary so that depth insights can be
achieved. It is helpful in meeting the highlighted objectives through applying questionnaire for
10 employees of the specified company in order to get the information regarding talent
management practices. The secondary method can aid in meeting relevant and depths data
regarding factors affecting, challenges occurring for the mentioned course of action. In addition
to this, using both the data gathering technique can be helpful in achieving objectives.
Research approach or philosophy
It is one of those investigation methods that a research use to obtain desire outcome and
achieve set aim & objectives. For purpose of collecting data about the impact of training and
development on talent management, researcher can use interpretivism philosophy as it is also
suitable in regard to qualitative study. They may use this approach because it enables them to
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interpretate collect information in systematic and understanding manner, which is important for
them to do that. By interpreting gathered data they may allow others to understand the
effectiveness of learning & development initiatives of leaders in the Oliver’s Brighton.
Data analysis
This approach is considered as process of systematically and effectively analyzing gather
information via questionnaire among which each question is related to chosen topic and that is
impact of L&D on talent management. In order to analyze the key responses that researcher
gather, thematic data analysis concept or method is applied. This technique is quite effective in
term of supporting to evaluate or examine qualitative data appropriately. It may drive the
concentration of researcher toward creating varied themes to analyze collect information and
present in understanding way that allow a reader to read and understand properly.
Sampling
Researcher can use simple random sampling technique and by referring to that they can
take approach to select 10 employees of Oliver’s Brighton, who are able to provide appropriate
information about internal practices of management in term of decision-making related to talent
management.
Explaining results using graphs
Theme 1
4

Theme 2
Theme 3-
5

Theme 4-
Theme 5-
6

What were the results.
Theme 1
Yes 9
No 1
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Talent management is considered as one of those concepts or approaches that varied
companies has been taken into their considerations for purpose of enhancing their performance
level and productivity of candidates. According to above results, majority of respondents are in
favor of current statement, as they believe that organization and its management are taking
efforts to manage their performance and enhance productivity degree even better than last few
years or months that is quite beneficial and essential for everyone at workplace. Out of 10, only
one respondent is in side of second option as they think that firm is taking less initiative to help
to manage their work and accomplish task on time that may assist to focus on other activities
related to personal life.
Theme 2
Agree 4
Strongly agree 4
Disagree 1
Strongly disagree 1
Training & development is the key element of success and growth of companies &
candidates who are working to achieve strategic aim of ventures and to make a firm competitive
in their market or sector. In order to collect valid data, researcher take information from chosen
respondents. It can be said that majority of participants are in favor of first option, which means
they are providing their respond in positive manner. According to them, organization is
providing fair chance to employees for purpose of managing their performance and enhancing
growth level even better than last few weeks. Out of 10, 4 respondents are in side of first and 4
are in favor of second option, while 2 are responding that they are disagreed regarding above
statement. Rest of the 2 are highly disagreed.
Theme 3
Training & development 7
Rewards as performance appraisal 3
In the world of business, each company take action to manage their performance of their
employees are working together or individually at same work place for purpose of achieving set
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goals and objectives in effective manner. Out of 10, 7 respondents are in favor of first option
that means their organization is using training & development method as an action in order to
manage candidates performance and enhance their productivity, which is quite beneficial for
organizational growth in retail industry. 3 participants said that in the firm, management may
take effort to use reward or performance appraisal approach, which enable them to conduct
talent management practice at work area where skilled applicants are performing to be
competitive and allow company to do so.
Theme 4.
Job rotation 2
Off job training 1
Training workshop 7
There are different types of approaches and ways accessible in the corporate world, that
has been utilized by several leaders and entrepreneurs. In favor of above statement out of 10, 7
respondents are taking side of third option, according to that training workshop is suitable for
progress and work management to employees that leader and manager may use in the
organization for aim of talent management in effective and systematic manner. 2 participants
think that job rotation is better to enhance their effectiveness and boost morale, while 1
participant is taking approach in the context of off job training technique, they think that this
method is good for everyone who are working in productive way, just to make their brand
stronger and biggest competitor of other companies that are sustaining in same market. Majority
of respondents think that chosen method at workplace is the best technique that manager and
leader may take into their consideration. They may take approach to continue this process by
hiring skilled and experienced person who are capable to perform effectively and build teams of
knowledgeable people that are effective in term of aim achievement. They think that manager
may apply this method in term of strategy, which in return provide several advantages in bulk.
Theme 5
Yes 7
No 3
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Majority of respondents are taking side of training workshop as strategic approach that
might be utilized at workplace appropriately to manage staff performance. They believe that by
using this approach, management may support individual person to accomplish their duties and
responsibilities that they assigned to them on the basis of effectiveness, efficiency and working
skills. Out of 10, according to 7 respondents training workshop is better for them because it may
provide better understanding about a topic and help to enhance knowledge level. All these things
may require less time and effort. On the other hand, 3 participants thing that job rotation is better
for all candidates. They are thinking that off job rotation method is useful in each sphere. It is
quite important for management to develop and use the best strategies for purpose of improving
talent management, in effective and systematic manner.
Explaining how methods utilized can help to achieve objectives
It is fact that thematic data analysis method is appropriate and useful in the context of
current research, because it may drive the attention of researcher toward achieving aims by
dividing information into themes. The best thing about this approach is that may provide scholar
benefit to save their time and efforts as well while using appropriate info to interpretate data
which is not possible for them to do so with SPSS model or concept. It can be said that thematic
analysis may do not require detailed theoretical knowledge as it utilized in qualitative research.
It may offer a more available form of examination (Alharahsheh and Pius, 2020). Researcher use
interpretivism as research philosophy because it may provide them key advantages such as
permitting to interpretate collect data with appropriate graphs or bars. Just because of this
method, they can take response from respondents in valid form that move researcher to
interpretate appropriately and systematically. Each approach is essential and beneficial in term
of contributing to achieve above aim and objectives of current research based on chosen topic.
Discussing other methods could have utilized
In the context of current study based on the concept of talent management for which
training & development initiatives in the Oliver’s Brighton might be conducted, researcher use
qualitative research type. They can take approach to utilize other approaches as well such as
SPSS. It can be said that SPSS tool or technique is used when the research limit is wider in the
context and require a lot of effort to interpretate and analyse gather data. As it mean investigator
could use this method in the future when they accountable to conduct investigation across
limited spheres.
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