Impact of Training and Development on Tesco Employee Performance

This research project examines the impact of training and development programs on employee performance within Tesco Plc. The project begins with an introduction outlining the importance of skilled employees and effective training for organizational success. It defines the research aims and objectives, which include analyzing the effects of training programs on retail employees. The project investigates various training methods, assesses the link between employee performance and training, and recommends improvements. The methodology includes a descriptive design, questionnaires, and secondary research. The study uses primary data collected from 50 Tesco employees and presents the findings through a Gantt chart and data analysis. The results indicate that employees generally understand the importance of training, with the majority agreeing that Tesco provides effective training. The research evaluates the training programs and their impact on performance, offering insights into how training and development programs can be optimized to enhance employee skills and performance. The project includes a critical review of relevant literature, exploring concepts, methods, and the relationship between training and employee performance.

RESEARCH PROJECT

Table of Contents

RESEARCH PROJECT PROPOSAL
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INTRODUCTION
In an organisation, employees are most crucial assets through which company can carry
out its business activities and function for attain the objective. In order to get the outcome of the
company in effective manner, it is very important for company to have high skilled employees. It
is very important for the management to keep manage employees in such manner as they can
able to perform in most excellent manner. In order to manage employees performance, training
and development is one of the crucial method that help in enhancing skill, ability and capability
of personnels in the company. There are various kinds of training and development methods so
its depends upon requirement of employees as well as company that which kind of training they
conduct. The present report provides the effective knowledge and understanding about the
importance of training and development program for the employees as well as organisation
performance. In this report, the major objective is to analyse the training and development
program on the employee's performance with respect of Tesco Plc. For attain this objective,
scholar have implied several methods of the research methodology and conducted primary data
collection.
LO 1
1.1 Construct the aim and objective of research project
Research Aim
To analyse the effects of training and related development programs on the overall performance
of retail employees
Research Objectives
 To examine the meaning and understanding of training and development
 To evaluate the different kind of training and development methods in the company
 To assess the actual link between employees performance and relevant training and
development program
 To analyse the effects of training and related development program on the overall
performance of retail employees To recommend the ways to improve the employee's performance by training and
development in the organisation
Research Questions
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 What is the meaning and concept of training and development
 What are different kinds of methods of training and development
 Analyse the impact of training and development on the employee's performance in the
corporation.
Organisation Tesco Sidcup
Reason for choice Tesco is a British multinational retailer, which
is the ninth largest retailer in terms of profits.
Hence, it will better support the context of the
present research.
Research Theme A study on the impact of training and
development on the performance of employees
in the company.
Target audience Employees of Tesco Sidcup
Sample 50
Expected outcome The research will assist in identifying the
effectiveness of training and development
programs at Tesco Sidcup in relation to the
performance of employees. Following this,
improvements can be made in the training and
development programs for enhancing the
performance of employees.
Methodology Descriptive design will be used.
Questionnaire will be used for obtaining the
primary data from the respondents.
Questionnaire
Qualitative
Quantitative
Mixture of both
Questionnaire and qualitative
Secondary Research Secondary data will be obtained from literature
relevant to the topic.
Literature Review Journals, Books, online articles
Time frame 2 months
Final Report
PowerPoint presentation 10- 15 power point slides will be made
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1.2 Identification of factors that selection of research topic
In the present research project, researcher have affected by the various factors and these factors
affected the interest of the scholar. The most important reason for selection of this topic is that
Tesco is a British multinational retailer which is one of the largest retailer in the terms of profit.
This will help to the scholar in collected better knowledge about the impact of training and
development on the employees performance. The major reason for selection of this project is
huge interest of the scholar in this research topic as training and development is very huge topic
within the company that affect the performance of organisation. In addition to this, scholar have
enough information and resources about the subject of training and development that is why this
topic has been selected.
1.3 Critical review about the project research project
Meaning and concept of training and development
According to the view of McMillan and Schumacher, (2014) training and development is the
major function of human resource management that affect the entire performance of organisation
as well as employees. In a simple word it is a kind of procedure that helps in enhancing the
existing performance, skill, knowledge, ability of the personnels. In the opinion of
Panneerselvam, (2014) training and development is a vital part of the human resource
development that help to the employees in developing their personality and professionalism.
Training and development is an educational program that help to the employees in enhancing
their skill, ability, knowledge and capability. This assists in enhancing the personality and
professionalism of the employees. By this strategy, company can enhance its productivity and
effeciency.
Methods of training and development
According to the view of Taylor, Bogdan and DeVaul (2015) training and development is the
major function of the human resource management that affect the performance of company as
well as employees. Once training effectively delivered to personnels then quality and
productivity of working can automatically enhance. In the context of on the job training,
company provides training and development to its workforce at the workplace. In this includes
job rotation, job instruction, coaching, mentoring etc. On the other hand in the off the job
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training program, employees gets the training from outside of the organisation. In this technique,
employees can get the training from outside of the company.
Relationship between the training and development on the employees performance
According to the view of Özerdem and Bowd, (2016) training and development is a
human resource development program that assist in enhancing the ability and skill of the
employees. It is directly connected with employees performance because it is conducted
according to the needs of improvement among the workforce. In the opinion of Baskerville and
Wood-Harper, (2016) if company effectively organised the training and development program
then employees can effectively perform at the workplace. Once training and development
program organised at the workplace then it will directly influence to the performance of
employees. In the view of Rose, (2016) training and development encourage the employee's
competency and their motivation level. Once company organise training program then
employees can motivate and sometime they feel important themselves. In the opinion of Leavy,
(2016) training and development major two types that are on the job training and off the job
training. On the job training is that activity which conduct on the workplace in order to enhance
the performance of employees. In this activity includes internship training, coaching, job
rotation, roll playing etc.
1.4 Produce a project research specification
In the entire research project, researches methodology is that part that help in addressing
the right solution of the problem at the right time. In the present report, the major objective of
this study is to analyse the effect of training and development on the employee's performance so,
researcher will apply several methods which are as follows-
 Research Philosophies- This method assist in addressing the right solution of research
problem. There are major two research philosophies such as interpritivism and possitivim
(Creswell, 2013). In the present study, scholar will apply positivism for analyse the
effect of training and development on the employee's performance.
 Research approach- Major two kid of the research approach that is inductive and
deductive. In the present study, scholar will apply deductive research approach for
analyse the effect of training and development on the employee's performance (Daniel,
and Sam, 2011).
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 Research technique- In the present study, researcher will apply qualitative research
technique for analyse the effect of training and development on the employee's
performance (Arulrajah and et.al., 2015).
 Research design- In this present study, descriptive research design will apply for analyse
the effect of training and development on the employee's performance
 Data collection- In this present study, primary data collection will apply for collect the
information about the impact of training and development (Fiegen, 2010).
 Sampling- In this present study, researcher will select 50 employees of the Tesco Plc for
collect primary information about the impact of training and development.
1.5 Gantt chart implementation
Activity/Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Proposal of research
Research aim and objective
Rationale of the study
Significance of the study
Literature review
Research methodology
Data collection
Analysis and interpretation
Conclusion and recommendation
Submission
Modification
Final submission
LO 2
2.1 Research Questions and hypothesis
In the present study, scholar required various resources such as time, finance, human
resource. Human resource is major resource that scholar required in order to collect primary
information by using questionnaire (Flick, 2011). Another major source is time as in various
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activities, researcher required sufficient time period. In order to organise each activities
according to the time period, researcher has used Gantt chart method under which time duration
has been divided in 16 weeks. Financial resource usually required in transportation, printing and
stationery, internet cost etc.
1 From how long you are working in the Tesco Plc
 From 6 months
 From 1 year
 2 to 5 year
 More than five year
2 Do you know the meaning of training and development ?
 Yes
 No
3 Do Tesco Plc provides training and development to its employees ?
 Yes
 No
4 How do you think that personnels of Tesco are chosen for the training programmes ?
 Policies of the Tesco
 According to requirement
 Management recommendation
 other
5 Which kind of training mostly offered by the Tesco?
 On the Job Training
 Off the job training
 Other
6 Does the training offered by Tesco helps you perform better?
 Yes
 No
 Not sure
7 Do you agree that existing training and development program assist you in enhancing your
existing skill and performance?
 Strongly agree
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 Agree
 Disagree
 Strongly disagree
8 Rate current training programme offered by the Tesco ?
 Excellent
 Good
 Average
 Poor
 Very Poor
9 Are you satisfied with existing approach of training and development ?
 Satisfied
 Dissatisfied
 Note sure
10 Do you agree that Tesco should improve its training and development program for enhance
performance of employees ?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
11 Recommend the strategies to improve the practices of training and development for enhance
employees performance
2.2 Project Specifications
In the present study, scholar have conducted the survey from 50 employees of the Tesco
Plc. Employees have effective knowledge about the training and development and its impact
upon the organisational performance. In order to conduct primary data collection, scholar have
designed questionnaire and taken personal email id from 50 employees. After that researcher sent
the questionnaire to 50 employees personal mail id so as they can easily fulfil the questionnaire
without any biasness. After gathering the information from primary source, the researcher has
analysed the result and has developed a valid conclusion.
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2.3 Record and collect relevant data
Theme 1:Employees are working in the Tesco Plc
From how long you are working in the Tesco Plc Frequency
From 6 months 12
From 1 year 15
2 to 5 year 12
More than five year 11
Theme 2:Employees knows the meaning of training and development
Do you know the meaning of training and development ? Frequency
Yes 45
No 5
Theme 3: Tesco Plc provides training and development to its employees
Do Tesco Plc provides training and development to its
employees ? Frequency
Yes 48
No 2
Theme 4: The reason through which Personnels of Tesco are chosen for the training
programmes
How do you think that personnels of Tesco are chosen for the Frequency
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training programmes ?
Policies of the Tesco 10
According to requirement 20
Management recommendation 15
other 5
Theme 5: Training mostly offered by the Tesco
Which kind of training mostly offered by the Tesco? Frequency
On the Job Training 20
Off the job training 25
Other 5
Theme 6: Training offered by Tesco helps you perform better
Does the training offered by Tesco helps you perform better? Frequency
Yes 35
No 10
Not sure 5
Theme 7: Existing training and development program assists employees in enhancing your
existing skill and performance
Do you agree that existing training and development program
assist you in enhancing your existing skill and performance? Frequency
Strongly agree 30
Agree 16
Disagree 2
Strongly disagree 2
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Theme 8: Rate current training programme offered by the Tesco
Rate current training programme offered by the Tesco ? Frequency
Excellent 25
Good 15
Average 5
Poor 5
Theme 9: Satisfied with existing approach of training and development
Are you satisfied with existing approach of training and
development ? Frequency
Satisfied 30
Dissatisfied 15
Note sure 5
Theme 10: Tesco should improve its training and development program for enhance
performance of employees
Do you agree that Tesco should improve its training and
development program for enhance performance of employees
? Frequency
Strongly agree 25
Agree 15
Disagree 5
Strongly disagree 5
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LO 3
3.1 Research Evaluation techniques applied in the research
Research evaluation is one of the most important aspect in the research project by which
investigation can conduct in most appropriate manner. In order to evaluate the collected
information from primary source, researcher can collect either formative and summative research
evaluation. In the present study, researcher has applied formative evaluation technique for
analyse the effective of training and development of the employee's performance.
3.2 Interpretation and analysis of the results in terms of original research specifications
Theme 1:Employees are working in the Tesco Plc
From 6 months From 1 year 2 to 5 year More than five year
0
2
4
6
8
10
12
14
16
Frequency
Interpretation and analysis: From this question it has been analysed and assessed that
employees of the Tesco Plc have effective experience of working. In the survey, many of the
employees have experience of 1 year and many of have experience of 5 year so it can be said that
they have effective knowledge about the practices and activities which is conducted in the Tesco
Plc.
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Theme 2:Employees knows the meaning of training and development
Yes
No
Interpretation and analysis: From this section it has been analysed that many of the respondents
in the survey have knowledge about the meaning and concept of training and development. Thus,
it has been analysed that employees of the Tesco have well understood the concept of training
and development.
Theme 3: Tesco Plc provides training and development to its employees
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Interpretation and analysis: From this section it has been analysed that many of the respondents
said that Tesco Plc provides training and development to its employees for enhance their
existing skill and knowledge. From the collected data it has been analysed that Tesco have
effective arrangement for deliver training and development to its employees.
Theme 4: The reason through which Personnels of Tesco are chosen for the training
programmes
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Yes No
0 10 20 30 40 50 60
Frequency

Interpretation and analysis: From this section it has been analysed that the major reason for
delivering training and development to employees is requirement of employees. From this
collected data it has been analysed that, Tesco delivers training and development program to its
employees according to the requirement of them.
Theme 5: Training mostly offered by the Tesco
15
Policies of the Tesco
According to requirement
Management recommendation
other

On the Job Training
Off the job training
Other
Interpretation and analysis: From this section it has been analysed that in the Tesco Plc mostly
off the job training provided to its employees. Many of the respondents said that Tesco Plc
provides off the job training to its employees for enhance its skills, ability and capability to its
workforce.
Theme 6: Training offered by Tesco helps you perform better
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Yes
No
Not sure
0 5 10 15 20 25 30 35
Frequency
Interpretation and analysis: From this section it has been analysed that training and
development program of Tesco assist to its workforce in enhancing their current skill, ability and
knowledge. From the collected data it has been assessed that cited venture provides effective
training and development program to its workforce which help to them in improving their
performance.
Theme 7: Existing training and development program assists employees in enhancing your
existing skill and performance
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Strongly agree Agree Disagree Strongly disagree
0
5
10
15
20
25
30
Frequency
Interpretation and analysis: From this section it has been analysed that respondents are strongly
agreed with existing training and development program within the Tesco Plc. In the survey many
of the respondents are strongly agreed with existing training and development program in the
Tesco thus it has been analysed that cited venture delivers effective training to its workforce. In
the survey, many of the respondents are strongly agreed that existing training and development
program assist you in enhancing your existing skill and performance.
Theme 8: Rate current training programme offered by the Tesco
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Excellent Good Average Poor
0
5
10
15
20
25
30
Frequency
Interpretation and analysis: From this question in the survey it has been analysed that
employees are effectively satisfied with training offered in the Tesco Plc. From the 50
respondents, 25 gives excellent rate to offered training and development program.
Theme 9: Satisfied with existing approach of training and development
19
Satisfied
Dissatisfied
Note sure

Interpretation and analysis: From this section it has been analysed that in the survey of 50
employees, 30 are effectively satisfied with existing approach of training and development.
Thus, it has been analysed from this data that Tesco provides effective and appropriate training
program for its workforce.
Theme 10: Tesco should improve its training and development program for enhance
performance of employees
Strongly agree Agree Disagree Strongly disagree
0
5
10
15
20
25
Frequency
Interpretation and analysis: From this section it has been analysed that many of the respondents
said that there are still some requirement for improve the training and development program in
the Tesco Plc. Thus, it has been analysed that cited venture still some requirement to improve its
training and development program.
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3.3 Recommendation and justify
From this research study it has been analysed that training and development is the major
function of human resource management that affect the entire performance of organisation as
well as employees. In a simple word it is a kind of procedure that helps in enhancing the existing
performance, skill, knowledge, ability of the personnels (Garne and Scott, 2013). In the survey,
researcher have conducted survey of 50 employees under which from 30 employees are strongly
satisfied with existing approach of training and development program in the Tesco. From this
collected data it has been analysed that, Tesco delivers training and development program to its
employees according to the requirement of them. It has been also analysed that cited venture
provides effective training and development program to its workforce which help to them in
improving their performance (Gay, Mills and Airasian, 2011). However, some employees in the
survey are still thought that cited venture have requirement to improve training and development
for its employees. Thus, following are some recommendation for further improvement of training
and development in the Tesco Plc-
 Tesco Plc should adopt on the job and off the job training method for enhance the skill
and ability of employees.
 Corporation should consider on the various virtual classes such as E-learning program,
computer techniques and others so as employees can enhance their skill, knowledge
about the working at workplace (Kriz, Gummesson and Quazi, 2013).
 Company should maintain personal interaction so as they can get the feedback about the
training and development.
LO 4
4.1 Presentation of the outcomes
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REFERENCES
Books and Journals
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