The Importance of Training and Development for HR Officers

This report examines the essential training and development needs for Human Resource (HR) officers, focusing on key skills such as leadership, communication, and conflict management. The report begins by outlining the core competencies required for HR professionals, including the ability to guide employees effectively, foster strong communication, and manage workplace conflicts. It then delves into a skills audit, assessing proficiency in areas like IT, problem-solving, and verbal reasoning, and highlights the importance of these skills in the context of a real-world business scenario. The report further explores the benefits of providing proper training and development, emphasizing its role in enhancing employee performance, improving the work environment, and increasing profitability. Finally, it provides a conclusion that summarizes the vital role of the HR department in business growth and employee development. The report also references multiple academic sources to support its findings.

Training and Development
needs for a HR officer’

Table of content
 Introduction
 knowledge, skills and behaviors that are
required by HR
 Personal skills audit
 Potential benefits to the organization
 Conclusion
 References

Introduction
 Human resources department helps in increasing the
demand of the business in the market by enhancing
the performance of the employees in the market.
 Tesco is considered as a top retailing company of
UK due to the services which it provides to the
customers. It was founded by jack cohen in 1919 its
headquartered in welwyn garden city, UK tesco
demand is more as compared to other supermarkets

knowledge, skills and behaviors that are required by HR
 Leadership skills: this skills helps in guiding the
employees effectively so that performance of the
business can be enhanced more profit can be
earned.
 Communicating skills: This skills is very
important for the human resources officer because
for hiring and guiding the employees properly
good communication plays an vital role it helps in
developing the confidence of the employees

Continue.
 management skills: To achieve the goals of the
business management skills is very helps these skills
in maintaining a proper management in the business
so that goals of the business can be achieved
successfully.
 Conflict management: For the smooth functioning of
the business managing the conflicts in the business is
very important so that growth chances of the
business can be increased in the market. if

Personal skills audit
Information
technology
Very good good adequate Little or no
experience
Microsoft
word
Very good
knowledge of
excel spread
Good
Database use good
Hr software
use
adequate
Internet usage Very good
Use of email Very good
Power point
knowledge
Very good

Continue.
Problem
solving skills
Very good
Make good
use of verbal
reasoning
skills, able to
handle
complex data
and make
selective use
of information
good
Explore more
than one
solution in
order to solve
a problem
good

Potential benefits to the organization
 If proper training and development will be provided to the
human resources officer then it will helps in increasing the
profit of the business in the market.
 human resources managers helps in maintaining a healthy
working environment in the business which will helps in
increasing the profit of the business They also helps in
improving the employee turnover rate by providing the healthy
working environment to the business in the market

CONCLUSION
In this presentation it has been concluded human
resource department plays an important role in the
growth of the business they helps in enhancing
the performance of the employees in the business
by providing them proper guidance which will
further helps in enhancing their performance.

References
 Kanfer, R., Frese, M. and Johnson, R.E., 2017. Motivation related to
work: A century of progress. Journal of Applied Psychology, 102(3),
p.338.
 Grenha Teixeira, J., Patrício, L., Huang, K.H., Fisk, R.P., Nóbrega, L.
and Constantine, L., 2017. The MINDS method: integrating
management and interaction design perspectives for service
design. Journal of Service Research, 20(3), pp.240-258.
 Teece, D.J., 2019. A capability theory of the firm: an economics and
(strategic) management perspective. New Zealand Economic
Papers, 53(1), pp.1-43.
 Ni, J., Zhang, K., Lin, X. and Shen, X., 2017. Securing fog computing
for internet of things applications: Challenges and solutions. IEEE
Communications Surveys & Tutorials, 20(1), pp.601-628.