School Lunchtime Supervisors: Training and Learning Needs Analysis

This case study examines the training and development needs of school lunchtime supervisors in Hull, UK, following a free school dinner program. The study, commissioned by Hull City Council, investigates the lack of training for these supervisors. The assignment requires an analysis of the problem, including creative problem-solving models, the design of a flow diagram for training and monitoring physical injuries, and the identification of key risks associated with the training program. The report also covers the importance of training, development needs, and learning suggestions for the supervisors. The case study aims to improve the supervisors' performance and address challenges effectively, including data breaches, auditing, and financial reporting risks. The conclusion emphasizes the importance of training and learning in solving problems and creating a better organizational structure, with references to relevant academic sources.

Training and Learning
Problem
School Lunchtime
Supervisors

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
Creative problem solving model ...........................................................................................3
Task 2 .............................................................................................................................................4
Design a detailed, annotated flow diagram indicating how you would ensure both training and
monitoring of lunchtime supervisors would ensure that observed physical injuries are
followed up by schools...........................................................................................................4
Discussion of Training and Developemnt needs for lunchtime supervisors..........................4
Acess the Training and Learning Suggestion.........................................................................6
TASK 3............................................................................................................................................7
Identify ‘key risks’ that may arise from the training programme. How would you use the
teams of lunchtime supervisors to assist in reducing or removing those risks?....................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
In any organization the lunch break must be sufficient available for their employees so
that they get relaxed and then get back to the work with full potential. If organization of
management don't provide sufficient time to their employees in lunch bereak then they don't get
time to relax themselves and prepare for the work they get frustated after sometime so they start
left the organization and search for new organization. If management want that organization
perform their activites with more potential and with motivation then management must give
proper lunch time to their employees they get relax their mind and then get back to the work in
organization. In this report it is include that present a well-balanced discussion of training and
development needs for lunchtime supervisors and it also includes access the training and learning
suggestions demanding case study. This report also includes that consider characteristics of
group of trainees in their proposal and it also includes identify the value of tyraining activity to
different stakeholders and it also includes design a detailed flow diagram for training purposes
which support lunchtime supervisors in and it also includes the identifying and reporting
unexplained physical injury.
TASK 1
Creative problem solving model
Creative problem solving model is a way of developing new ideas and solutions over
problems. The process is related upon separating divergent and convergent thinking styles which
makes focus to be developed within first stage and evaluating upon second stage(Khan and
Jahur, 2016). Through the model various kinds of aspects has been explained in relation upon
solving problem. This model helps upon developing new strategy which increases lunch hours
for organization. The model contains six steps which are the objective, test, meet facts, explain
the problem, produce ideas, and reinforce solutions plus plan for action. Through applying the
model issues are solved in creative and effective way which makes problem solved in more
effective manner. As per the model main focus is developed upon creative thinking which is used
by Britian's schools for solving issues of lunch time. Further, for solving the problem of lunch
time the school is required to identify the needs of organization, then discussion should be done
over the problems in detail. Then management of school is required to prepare proper structure

and re program lunch timing for organization. Then appropriate action can be taken over for
dealing with problem in effective way.
The model applied within Britain school helps in making lunchtime feasibility provided
to staff members. Britain school must use creative thinking which is going to increase lunch time
and make it more effective in nature. Through applying the model all kinds of issues faced by
Britain school is able to solve problem more effectively. The model helps upon increasing
innovative perspective for solving issues.
Task 2
Design a detailed, annotated flow diagram indicating how you would ensure both training and
monitoring of lunchtime supervisors would ensure that observed physical injuries are
followed up by schools
Discussion of Training and Developemnt needs for lunchtime supervisors
In recent years Jamine Oliver has campaigned widely to change their attitudes and
behaviour in accordane to their healthy food in Britian's schools(Longoni, Luzzini and Guerci,
2018). The managemet of Britian's school identify that training and development required for
lunchtime by supervisors are:

Select clear expectations for each role: The management need to identify employee training
and development, so for that they have to first set clear expectations for their each employee role
in their organzation. This will help management to set a benchmark to examine the performance
of employees in organization.
Monitor Employee peformance: In organization management have to keep examine that their
each employees must perform their task with effectively. In this management can measure the
performance level of employees in organization. The organization have to identify all
development oppoortunities which seeks in the organization by applying various important tools
which help management ot identify.
Analysis: The organization set objectives which they have toaccomplish in future for that
objectives they hire employees in organization who help them to accomplish that objectives by
performing various activity of organization(Marin, 2016). In this management check the
performance level at rgular interval of employee that they how much contributing to the
objectves and it is possible to achieve or not. In this management also check three things in
employees which are improvement of knowledge in their staff, what are the requirement and
needs related to their jobs and employees must have personal development or they required.
Make the most personal development plans: In organization the management have to make
suitable plan for their employees so that they work with full motivation in the organization and
employees must engaged with their work and responsibility in organization. Management need
to developmenr plan to increase the communication skills and relevant training and development
needs.
Use focus group to understand employee training and development needs: In focus group
there are useful tools which identify training and development needs within your business. This
is very effective tools for gathering employees and take their views and opinions for their
ongoing training and if improvement requirred then improve immediately in organization so that
employees get better training and development.
Setup a system of mentoring and coaching: Now in this organization of management appoint a
coach or mentor to the employees who need training and skills to identifying the additional skills
training and development needs which is rwequired for their employees in oprganization so that
they able to perform the activities.

If Jamine Oliver make better workforce in their organization then they have to perform their
responsibility towards their employees more effective in organization, then only it become
possible that employees is also sincer for their responsibility in organization.
Acess the Training and Learning Suggestion
In Britian's school the training and learning suggestion is required in their organization so
that their management can perform their activity in very effective manner and coworkers
perform their task with their full potential in organization so that they will help organization to
achive that objectives(Renwick, Redman and Maguire, 2013). It is very important that
management must give training and provide learning to all employees which is necessary to have
in employees skills and this help employees also to sustain for long-term in organization and
they happily work in organization. There are 5 strategies which organization have to follow in
their workplace for learning:
Keeping Staff up to date in their roles: The management have responsibility that they have to
keep their employees upto date for their responsibility and their roles which they assign to
perform in organization. Then only it is possible for employees to perform effective in
organization.
Allowing staff to extend their skills into different areas: If management provide proper
training to their employees and develop their skills so that employees in organization able to
enhance their skills in various areas which help them to perform different activities of
organization easily.
Maintaing a pathway for personal and professional growth: If employees developed their
skills and knowledge then they have create their own path in which they grow their professional
life and achieve the height of success in organization.
Promoting Trust and loyalty: The management can built trust and loyalty with their employees
when they provide a good environment to their employees and give proper training to their
employees so that they able to know that what they have to perform their activity and they have
clear objectives which they have to achieve.
Building a more diverse and effective workforce: If management want make their
organization performance more effective then the have to build more diverse and effective work
force for their organization, so that for this they also have to provide better training to their
employees and then only their workforce will perform their activity effectively in organization.

This all thing Jamine Oliver have to make for their employees in their organization so that they
perform very effective work in their organization and make their employees feel better and
comfortable in organization.
TASK 3
Identify ‘key risks’ that may arise from the training programme. How would you use the teams
of lunchtime supervisors to assist in reducing or removing those risks?
Training programme
These are those programs which is used in order to make sure that an individual is trained
in more effective way. Through training program various kinds of skills are developed more
effectively. It is based over understanding about perspective in relation over working
environment of an organization. This program in relation to the campaign helps in making all
kinds of problem solved more effectively. In relation to training program various risk are
involved within it which are as follows:
Data-breach risks
The accounting over firm required is required upon keeping records confidential, data
breach can take place within training in a way that device used for training can be hacked and
cyber attack can be done which can hinder main processing computer. This is biggest risk which
can be observed during training.
Auditing risk
This is another risk which can take place during the time of training as at time trainer
explains about outdated structure of organization which makes employee face difficulty while
working upon latest system.
Financial reporting risks
Accounting firms can face the risk of financial reporting mistakes if their employees are
not up to date on the latest developments in regulations, plus industry standards and practices.
Continuing professional development and training is essential for accountants to reduce the
chance of making bookkeeping mistakes or other financial errors(Schalk, Timmerman and Van
den Heuvel, 2013). In addition to requiring staff to undertake professional development, firm
owners can also implement regular performance reviews to monitor progress and set goals for

staff. Meeting on an ongoing basis will ensure employees are reaching their key knowledge
requirements.
These risks can take place during the time of training which is provided by British school.
In order to avoid risks creative thinking can be applied more effectively. This makes innovative
ideas regarding training produced which makes skill enhancement possible.
CONCLUSION
From the above discussion it can be concluded that training is an important part of an
organization which makes new and innovative skills learned in more effective way. Training is
an important part which helps upon solving problems related to employment. Learning is an
important perspective making various kinds of aspects understood more effectively. This leads
upon making concept used for understanding about organization and its various process.
Through learning and training all kind of problems are solved and better structure is created
within an organization. The file discusses about creative problem solving model and then
training with monitoring is explained in more through risk involved in it.

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