Management Report: Training and Development for Autonomous Vehicles

This report examines the impact of autonomous vehicles and the VUCA environment on Comfort Delgro, a major transport company. It analyzes the company's current vision and values, proposes changes to address challenges, and conducts a training needs analysis. The report highlights the importance of employee development and machine interaction in the context of disruptive innovation. It discusses the need for training programs to enhance employee skills in operating autonomous vehicles and adapting to market changes. The study also explores individual learning needs, learning outcomes, and the overall importance of adapting to new technologies and market trends to maintain a sustainable position in the industry. The report emphasizes the need for training to improve the skills of the employees, and also highlights the importance of GPS improvisation for customer safety.

Running head: MANAGEMENT
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Name of the student
Name of the university
Author note

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Table of contents
Introduction......................................................................................................................................3
Discussion........................................................................................................................................3
Proposed changes.............................................................................................................................3
Training need analysis.....................................................................................................................4
Task for determining the observed actions......................................................................................5
Individual learning needs.................................................................................................................5
Learning outcome for the training programmer..............................................................................6
Conclusion.......................................................................................................................................7
Reference list...................................................................................................................................8

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Introduction
Analyzing the current business scenario in has been identified that the autonomous
vehicles have become the important part in the current automobile industry (Christensen, Raynor
& McDonald, 2015). In the year 1987, Warren Bennis introduced the leadership theory by
highlighting the volatility, uncertainty, complexity and ambiguity of general market situation,
which is termed as VUCA. During the US army war, the concept of VUCA have been introduced
in the automobile sector. Understanding the challenges of autonomous vehicles and VUCA
environment, it has been identified that operational nature in the world has got changed due to
the increasing challenges in landscape (Wan, Williamson & Yin, 2015). The purpose of the study
is to shed light on the impact of autonomous as well as VUCA environment in the operational
processes of Comfort Delgro, which is being considered as the world’s largest transport company
which is operating in total numbers of 7 countries across the world.
Discussion
Proposed changes
Analyzing the current vision and values of Comfort Delgro it has been identified that, the
company aims to maintain its consistency for upgrading its outstanding service. It also aims to
foster the trust by ensuring the engagement of community. Due to raising innovative mobility
services, the autonomous vehicles have brought the redial alteration in the case transportation
sector (Guttentag, 2015). On the other hand, due to the introduction of VUCA environment in the
transportation business, quality concerns among the customers have got increased. Due to the
introduction of disruptive technologies in the autonomous vehicles, the driverless cars have

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brought the innovation in the market, which has brought the ripple effect on the tax and traffic
revenue. By continuing this, it can also be said that with the introduction of disruptive innovation
thee job losses have got invited, which has increased the employee dissatisfaction. In this
situation maintaining the sustainability in the competitive transport environment, Comfort
Delgro can propose the changes for introducing a learning program based on the uses of
machines.
 To introduce the training and development program for sharing the knowledge regarding
machinery uses for upgrading its services
 To enhance the mind machine interaction process for enhancing the human capacities so
that the market share can get increased
 To grab the large numbers of customer attention it can focus on introducing the
autonomous car booking software in lower rate
Training need analysis
In order to assist the efficiency of the members in an organization, training need analysis
process brings the significant impact. Designing a training need analysis process a formative
guide regarding the development process can be understood. Analyzing the situation in Comfort
Delgro, it can be said that with the proper introduction of advanced technology, the
improvisation of its services can be done (Ingram et al. 2015). Knowledge, skill and attitudes can
be considered as the cognitive process that helps to understand the physical, mental performance
and emotional abilities of individuals. Analyzing the training needs in Comfort Delgro, it can be
said that in order to compete in the autonomous vehicle market, enhancing the knowledge on
controlling the machinery equipment as well as efficiency is need among the employees.

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Examining the current situation and sales report of the company, it has been identified that
introducing the advance technological practices have become necessary for the company. In the
year 2019, the increasing demands for autonomous cars for making the safe driving has been
increased. On the other hand, collecting the report from secondary sources, it has been identified
that near about 40000 car accidents can be decreased with the introduction of autonomous
vehicles. Understanding the challenges of autonomous vehicles and VUCA environment, it has
been identified that operational nature in the world has got changed due to the increasing
challenges in landscape. in that case, enhancing the skills of employees, the GPS improvisation
can help to ensure the safety of the customers.
Task for determining the observed actions
Analyzing the training needs in Comfort Delgro, the company can focus on introducing a
training and development plan for enhancing the ability of the employees for dealing with the
machines. By continuing this, it can be said improvising service standard new software for
controlling the autonomous functions can be introduced (Noe et al., 2017). In the 6 months of
training program, sharing knowledge regarding the entire process of autonomous vehicles, the
company can be able to enhance the efficiency of individuals. Before introducing the training
and development program, it is important for the company to clarify the objectives of the training
program. In the training program, individuals need to focus on improving their own abilities.
With the efficient employee engagement, the training and development process can focus on
improving the internal infrastructure. A demo project will be introduced, in which the
participants will get the chance to understand the functions of the autonomous vehicles.
Customer need analysis is another important initiative that can help the company to determine
the market demand. In that case understanding the external market opportunities, the company

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needs to focus on developing a market survey team. It is true that technological innovation has
become highly popular among the people.
Individual learning needs
In case of ensuring the high performance ability as well as motivate individuals towards
achieving their goals and objective the role of individual learning process is very important. On
the other hand it is also true that determine the equal engagement of individuals the train and
needs to be informed regarding the abilities as well as skills of the employees (Kabadayi, 2016).
The training need analysis has identified that in order to compete in the autonomous vehicle
industry the company needs to focus on sharing the knowledge regarding the operations of
disruptive innovation through the autonomous body. The inter relationship between machine and
mind is needs to be developed so that the individuals can have the strong control over such
projects. On the other hand it is also very important for understanding the better performance
abilities of the employees (Noe et al., 2017). In that case, determining the ability a performance
analysis examination can be arranged. In the performance analysis test individuals will be ask for
using this kills in case of operating the autonomous car and collecting the data. The participants
will be judged based on the sports that they will get from their examination. It can be assumed
that with this initiative the company will be able to understand the strength as well as weakness
of the employees
. In case of answering that their employee learning and training process is being introduced in
an organization. Conducting a TNA program the goals of the train in can help to understand the
actual needs of the improvement. In case of Comfort Delgro, it has been identified that skills of
the employees needs to be e increase so that they will be able to compete with the continuous

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improvisation in transport sector. Through the training need analysis process and individual need
analysis process the knowledge gap between the management and the employees can also play
an important role for understanding the internal culture in the workplace. By continuing this it is
also true that after identifying the strength and weaknesses of the employees it will be easier for
the company to distribute the task in right manner. It can also play an important role for
understanding the creativity skill which can ensure the sustainable position of the company in
transport industry.
Learning outcome for the training programmer
Analyzing the three different types of training need analysis process it has been identified
that in order to compete in the business environment the company needs to focus on adopting the
autonomous accessibility (Kabadayi, 2016). Following the destructive innovation Trends this
also very important for the company to introduce autonomous cars for improving it services.
Continuing this it can also be said that due to the introduction of disruptive innovation in the
current business scenario the chances of employee turnover has got increased. In that case rather
than firing the employees the company can focus on introducing a training program so that the
ability of individuals can be enhanced. Showing the proper development process it can also be
easier for the company to determine high market share in all over the world. Improving the skills
and abilities of the employees the company can also improve its functional process as well as
infrastructure.
Conclusion
In this study, it can be concluded that with the changing operational trends in transport
industry, adopting the innovation has become necessary for the companies to ensure the

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sustainable position in the market. Conducting different training need analysis process the ability
of individuals needs to be increased so that proper knowledge can be shared among the
employees. Ensuring service standard in the market, it is important for the company to focus on
adapting the changing market trends.

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Reference list
Christensen, C. M., Raynor, M. E., & McDonald, R. (2015). What is disruptive
innovation. Harvard Business Review, 93(12), 44-53.
Gil, A. J., Garcia-Alcaraz, J. L., & Mataveli, M. (2015). The training demand in organizational
changes processes in the Spanish wine sector. European Journal of Training and
Development, 39(4), 315-331.
Guttentag, D. (2015). Airbnb: disruptive innovation and the rise of an informal tourism
accommodation sector. Current issues in Tourism, 18(12), 1192-1217.
Ingram, T. N., LaForge, R. W., Williams, M. R., & Schwepker Jr, C. H. (2015). Sales
management: Analysis and decision making. Routledge.
Kabadayi, A. (2016). A suggested in-service training model based on Turkish preschool
teachersí conceptions for sustainable development. Journal of Teacher Education for
Sustainability, 18(1), 5-15.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource
management: Gaining a competitive advantage. New York, NY: McGraw-Hill
Education.
Smith, T. B., & Trimble, J. E. (2016). Multicultural education/training and experience: A meta-
analysis of surveys and outcome studies.
Wan, F., Williamson, P. J., & Yin, E. (2015). Antecedents and implications of disruptive
innovation: Evidence from China. Technovation, 39, 94-104.