BSc (Hons) Business Management, BMP4006: Travel Consultant Report

This report, submitted for a BSc (Hons) Business Management module, focuses on the recruitment of a Business Travel Consultant. It begins with a job description and person specification, outlining the required qualifications, experience, and skills. A job advert is then presented, followed by a detailed recruitment strategy, including steps to obtain the best candidate. A three-month staff development plan for the new hire is also included, emphasizing the importance of training and performance evaluation. The report provides a rationale for all choices made, supported by references. An appendix includes a PESTLE analysis to evaluate the external factors impacting the business. The report aims to provide a comprehensive guide to the recruitment and development of a Business Travel Consultant.

BSc (Hons) Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
Submitted by:
Name:
ID:
0

Contents
A job description and person specification for the
Business Travel consultant p
A job advert to help you in recruiting the Business Travel
consultant p
A plan outlining your recruitment strategy for obtaining the
best candidate p
A three-month staff development plan for the new starter
p
Rationale for all the choices that have been made in the
design of the above materials (1500 words) p
References p
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A job description and person specification for the
Business Travel consultant
Job descriptions are management tools that help to understand and explain the
duties, obligations, and responsibilities of the company. This is designed for a
specific type of job and aids in defining the location of the job, how the job operates,
and principles that aid in measuring its effectiveness (Naya and et. al., 2021). It also
specifies the qualifications and skills required of applicants for open positions. The
job description provides elements such as the job title, location, and roles and
responsibilities that must be fulfilled. The primary goal of the job description is to
gather data in order to assist in recruiting the right appropriate candidates positions
who have all of the relevant skills that match the job requirements. It aids in the
analysis of roles and responsibilities, as well as the qualifications and skills required
to fill open positions. This assists managers in identifying the various types of people
required for a specific position. All major and professional qualifications that closely
match the job requirements must be met by applicants. At various stages of the
recruitment and selection process, applicants are recruited.
JOB DESCRIPTION
Position: Business Travel Consultant
Qualification:
Diploma in Tour and travel
A Master’s degree in hospitality or a related field.
Experience:
Previous experience with a travel agency
Previous experience act as an avid traveler serves as a bonus.
Skills:
Software Computer skills
Knowledge of humanity and good communication skill.
Efficient negotiation skills.
Responsibilities:
 formative the right travel enclose and client requirements.
 put in order the trip from start to finish, as well as lodgings, tickets and carrying.
 Offerings travellers with applicable in sequence and vacation resources
 Suggest travel options such as customs, weather conditions, and appropriate
packaging
 Collect balances and deposits.
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Person specification
A job advert to help you in recruiting the Business Travel
consultant
Job postings are the most effective way to hire people at the organisational level.
Recruiting agencies and trying to recruit communication firms are the companies that
create job advertisements. This includes all forms of communication used by
organisations to attract talent in the workplace (Sibarani and Scerri, 2020). For many
job seekers, job advertisements are their first impression of a company. A job
advertisement is defined as a statement that informs humans that a specific task role
is available. It is written in an interesting tone and includes information not only about
the job role, but also about the company and the services they provide. The primary
goal of classified ads is to inform potential job seekers about new openings and
persuade them to apply.
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A plan outlining your recruitment strategy for obtaining the
best candidate
Many companies have different strategies to hiring and selection procedures to
choose from. The company's management creates the strategy. Companies must
adhere to a set procedure that facilitates the hiring process. If a company lacks an
organised process for selecting the best candidate, they risk hiring an unskilled or
unsuitable candidate for an open position. This is a time-consuming process, but if
the company decides to go through with it, the company will select the best
candidate. Techniques are the foundation of the hiring process, and mistakes in
developing these strategies can cost time and money. The primary goal of a
president's hiring strategy is to ensure that the individuals employed by the company
are qualified for the position. There are several steps in the recruitment process that
will assist you in selecting the right person for the job who meets all of the
requirements of the company's position. The company's board employs software to
keep track of applicants and eliminate those who lack the necessary skills and
qualifications.
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A three-month staff development plan for the new starter
It is critical for organisations to measure employee performance so that they can
achieve their goals within a reasonable time frame. A productive workforce is the
primary determining factor for a company's success. Employees must constantly
improve their productivity, and if there are any flaws, they must work to correct them
(McRobert and et. al., 2018). Human resource development benefits both employees
and organizations because it allows them to exploit opportunities within the business
organisation and allows the company to achieve its goals more effectively.
Companies must priorities human resource growth and enhance effective
development plans. The following are development plans that will help the
company's overall productivity.
 Formulation of action plan – Initially, the requirements of the plan must be
identified, and an action plan is created on the basis of this. It is critical to
properly formulate this because action plans do not have a defined structure.
It is rendered ineffective if it is not properly prepared. The purpose for which
the action plan is being created is included. This also includes efficiency
criteria for determining the efficiency of the action plan.
 Providing training – Employees should be given training to help them
improve their skills, knowledge, and performance in an effective and efficient
manner. That is why the training session is crucial (Zimmerman and et. al.,
2018). Individuals can benefit from training in areas where they are lacking.
Effective employees always contribute to the proper achievement of goals. To
overcome these weaknesses, various types of training are provided to the
company's workforce.
 Look out the actions– Companies must supervise employee behaviour and
compare it to previous performance. Organizations can improve the
effectiveness of their development plans through oversight. The company
must accept employee suggestions in order to make changes to the current
programme. If a business believes it needs to change, it can take effective
action to do so.
 Evaluating the Action Plan- Evaluating employee performance is critical so
that the company can assess the effectiveness of the development plan.
Efficacy measurements are based on a number of criteria that are defined
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when developing an action plan. It is critical to evaluate the effectiveness of
the development plan. This enables managers to make the necessary
changes in order to plan in a constructive and effective manner.
Rationale for all the choices that have been made in the
design of the above materials (1500 words)
According to the project report, the job description is an analytical factor that helps
the company find the right candidate for the right job. It is a structured process
through which companies select the possible candidate who possesses all of the
competencies and characteristics that qualify them for the vacancy. The job
description assists applicants in understanding their position and the duties they will
be expected to perform. When allocating manpower to work, manpower
management is an important activity to consider. Staff should be assigned based on
their skills and experience to accomplish this in the most efficient and cost-effective
manner possible. It is critical for the company to track its employees' progress so that
they can take effective action to achieve the company's objectives. It helps them
improve their skills by providing training. The development plan must be aligned with
the employee's interests and provide all resources necessary to improve their overall
performance. The primary goal of the company's development plan is to evaluate
employee performance and provide them with opportunities to improve their
performance. When the workforce receives effective training, achieving the goal
becomes simple (Ramhit, 2019).
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References
Ramhit, 2019. The impact of job description and career prospect on job satisfaction:
A quantitative study in Mauritius. SA Journal of Human Resource
Management, 17(1), pp.1-7.
Christodoulou, and Cullinane, 2019. Identifying the main opportunities and
challenges from the implementation of a port energy management system: A
SWOT/PESTLE analysis. Sustainability, 11(21), p.6046.
Naya, V and et. al., 2021, October. Designing labor market recommender systems:
the importance of job seeker preferences and competition. In 4. IDSC of IZA
Workshop: Matching Workers and Jobs Online-New Developments and
Opportunities for Social Science and Practice.
Sibarani, E.M. and Scerri, S., 2020, September. SCODIS: Job advert-derived time
series for high-demand skillset discovery and prediction. In International
Conference on Database and Expert Systems Applications (pp. 366-381).
Springer, Cham.
McRobert, C.J and et. al., 2018. A multi-modal recruitment strategy using social
media and internet-mediated methods to recruit a multidisciplinary,
international sample of clinicians to an online research study. PLoS
One, 13(7), p.e0200184.
Zimmerman, L.P and et. al., 2018. A novel patient recruitment strategy: patient
selection directly from the community through linkage to clinical data. Applied
clinical informatics, 9(01), pp.114-121.
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Appendix
A PESTLE analysis for BUNI Travel
 Political – In the case of BUNI travel, the company has to follow a number of
rules and regulations, and if the company fails to do so, the government may
impose penalties. Because of the UK's political unrest, the corporation is
required to act within a restricted horizon, making it difficult to perform its
functions.
 Economic – This factor includes the company's current inflation rate. The
company's revenues are being reduced as the inflation rate rises.
Furthermore, there are numerous crises that will result in disorder.
 Social – People from various cultures and backgrounds can be found all over
the world. Some people are uneasy around people from other countries and
pass judgement based on race and culture.
 Technological – The management of business organisation is required
to digitise its technology in order to complete tasks more quickly and
effectively. It eliminates the possibility of mistakes and provides precise data.
 Environment - The management of business firm should be concerned about
pollution and climate change, which will assist tourists and travel agents in
providing better customer service. Seasonal promotions should be made
available to attract more customers and generate more revenue. This is
conscious of environmental economic effect of weather, climate change, and
temperature, among other things. The environment's vibrant nature makes it
difficult to regulate any various environment. The nation's ecological disaster,
which is a major tourist attraction, may have an effect on BUNI Travel's
customer base and sales, resulting in a decrease in the business
organization's profitability.
 Legal – All government rules and regulations must be followed by the
company. During a pandemic, the company must halt operations and incur
losses (Christodoulou, and Cullinane, 2019). It is linked to legal powers, which
define what a company is required to do or not do. It will include business
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relation with the government that consider factors such as industry regulation,
labour laws, proprietary information, and many more. To protect customers,
several pieces of legislation and regulations are being drafted. Tour operators
have been held liable for the actions of their customers.
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