BUNI Travel: Job Description, Recruitment Strategy & Staff Development

This report provides a comprehensive overview of the role of a business travel consultant, focusing on key aspects such as job description, recruitment strategies, and staff development plans. It begins by outlining the responsibilities, skills, and qualifications required for the position at BUNI Travel, including communication, management, and customer service skills, as well as relevant education and experience. The report then delves into effective recruitment strategies, emphasizing the importance of attracting talented candidates through advertisements and campus recruitment initiatives like workshops and internship programs. Finally, it details a three-month staff development plan for new starters, highlighting the significance of training, performance monitoring, and employee empowerment to foster growth and contribute to the company's success. The report concludes that the management of the company should take advice from the business consultant who will help to identify the obstacle that can negatively impact the company and assist the organization to take measures to reduce or avoid such risk.

PORTFOLIO DETAILED
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Job description and person specification.....................................................................................3
Job Advertisement.......................................................................................................................4
Recruitment strategy for obtaining the best candidate.................................................................5
Three-month staff development plan for new starter...................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
Business consultant is an individual that works with the clients in different aspects and
assist in improving and growth of the company. They work with the company owners for
effective operations of the company. It helps in identifying the various obstacles and find
solutions for solving those problems(Hitchen, et.al,2017). This report illustrates the job
description and person specification for the business travel consultant, recruitment strategy for
obtaining the best candidate for the company and also staff development plan for the new starter.
MAIN BODY
Job description and person specification
BUNI TRAVEL
BUSINESS TRAVEL CONSULTANT
SUMMARY
Business Travel Consultant is to handle and provide effective travel arrangement for the
customers and includes the conducting research and collecting information place, flights and
hotels.
SKILLS
Good communication skills, Management, customer service skills.
WORK EXPERIENCE
 Bachelor's degree in travel and hospitality and other related field
 Knowledge about the travelling process and softwares
 Basic knowledge in computer
 Excellent communication and verbal skills
 Up to date with the latest trends related to domestic as well as the international travel.
EDUCATION
Bachelor's degree
The rationale for choosing job description is such that it will help to determine he skills and
abilities that is necessary for the position. Also, it will help to tell applicants what the position

may involve. Whereas, person specification also ensure that the manager assess a candidate on
the basis of their skills related to role.
Job Advertisement
BUNI TRAVELS
ROLE
Business Travel Consultant
RESPONSIBILITIES
 Understanding the preferences of the customers and suggest suitable and affordable
packages
 Giving travellers useful information regarding their travel and holiday materials
 Conduct various research regarding the destination and the weather conditions
 Organize the travel from beginning to the end including accommodation
 Update the records related to the clients
 Keep the documents of the customers
EDUCATION AND EXPERIENCE
 Working experience as travel consultant
 Knowledge of travelling software and should have basic computer knowledge including
MS Office
 Excellent verbal communication skills and should be expert in English and other
additional languages if any
 Up To date with the present trends in travel industry
 Bachelor's degree in travel, hospitality, business and other related fields.
SKILLS
 Excellent communication skills
 Management
 Excellent customers service skills

Recruitment strategy for obtaining the best candidate
The main purpose for recruitment is to find suitable candidates for the organization. It is
the process of finding the best candidates to apply for the job in the respective company. It
includes the development of manpower and bringing the prospective and talented employees in
the company for the benefit and for the personal development of an individual(BAKO, and
ALADELUSI, 2017). The company cannot prosper without human resources so it is important
for the company to recruit and bring those candidates which can contribute and help the
company to grow.
As the HR manger of the BUNI Travels, the main purpose of recruiting the best candidate is to
bring the best candidates and also to give the best customer service to the clients and also posses
effective communication skills. Advertisement is the external source for recruiting the
candidates. People seek for clarity in the advertisements regarding the job profile, the history of
the company, pay scale offered by the company(Auchter, et.al,2018). The company will opt for
the advertisement recruitment strategy in order to recruit candidates in the organization. The
company will focus on providing detail description about the job. This will help to provide clear
picture about the job requirement. It is the most common used strategy by the companies to
recruit efficient candidates for the company. The company will use the various advertisement
platforms such as ads in the newspaper and the professional journals where the company will
provide full detail about the company, job description, skills, experience and qualification
required for the job. It will help the individual to self- evaluate and apply for the suitable
position. The advertisement strategy will help the company to invite the best candidates and also
for the self development of the candidate(Peisl, and Edlmann, 2020,). It is observed that many
travel organizations use the Advertisement strategy in print media for recruitment of employees
for the respective positions in the company.
The other recruitment strategy the company will opt is the campus recruitment as in today's
world and the youth of the colleges are young and helps the company to bring young and fresh
talent in the company. Many companies use this method for recruiting the candidates and is
considered a great way to recruit individual in the company. The company will recruitment
through campus recruitment by conducting various workshops and seminars in the universities in
order to highlight the various opportunities the company offers, sponsor the cultural
events(Darshani, 2018.). The company has planned to offer the internship programs which give

the students an opportunity to work as an intern in the company. The main purpose behind this
that the company is to invite and recruit fresh and talented candidates for the benefit and the
personal development of the company.
Three-month staff development plan for new starter
Development plan refers to the various measures taken by the company for the development and
improvement of the employees and also for the overall improvement of the management of the
organization. When a company wants to start its new business, the company should focus on the
development of its management and its staff which is very important to start its operations. It is
important to create employees development plan for the development of the employees
employed in the organization(Yuliantari,and Martini, ). The main aim behind this to motivate the
employees and provide training for the development of the area of knowledge of the employee.
The management examines the market trend related to the industry before starting its business
and then focus on making strategies and plans regarding the same. The company concentrates on
human resources and focuses on providing training and organize developmental programs to
prepare the employees in their field.
There are different steps involved in the employee development plan:
 Prepare the employee:The company will focus on investing its cost on the productive
activities which will bring profit to the company. The manager focuses on the providing
training programs to the employees so that they can gain more knowledge and become
proficient. The company will give organize various training sessions in intervals to
provide training to the employees so that they can work effectively(Achim, et.al, 2020).
Training will help the employees to contribute more effectively in achieving the goals of
the company. The manager will analyse the area where maximum knowledge is to be
required by the employee. The training sessions will involve preparing of the
questionnaires which will involve the key responsibility areas ans skills required for the
achievement of the individual and views are gathered from the individual through this
survey.
 Plan development activities:The company will organize various internal and external
training programs keeping in mind the ability of the employees and how can it benefit the
organization and the employee as well(Zaharee, et.al, 2018). The company will organize
the training sessions periodically so that the company can analyse the areas for the

development of the individual. The company will also organize open discussion sessions
where the employees can discussed and interact with the employees and other fellow
members of the company. This will not only increase their knowledge but also develop
good communication skill between the members of the company. The training provided
to the employees will encourage the employees to work in teams for generating better
results for the company and also development of an individual.
 Monitoring of the performance of an employee:The managers will also review the
performance of the employees after organizing training and suggest the areas of
improvement of the employees. The management should focus on the areas where
company thinks employees need more attention for the benefit of the employees. The
improvement in the employees will benefit the company.
 Trust the employees: Like the employees have trust in the company, so the company
should also trust their employees and their work as there hard work will give profit to the
company. The company should encourage the employees and make the employees realize
that their efforts are valued. The company will also make plans for rewarding and
appreciating the employees for their hard work.
The company should make the development plans which will not only benefit the company but
will also help on the development of the employees and before starting any business, it is
important for the company to analyse the market forces prevailing in the market and frame its
plans and strategies for the efficient working of the company.

CONCLUSION
From the above report it can be concluded that the management of the company should
take advice form the business consultant who will help to identify the obstacle that can
negatively impact the company and assist the organization to take measures to reduce or avoid
such risk. The job description and specification is mentioned in the report which highlights the
role, skill, experience and educational qualifications for hiring the business travel consultant. The
report also highlight the recruitment strategy that company will opt and employee development
plan for new starter.

REFERENCES
Books and journals
Achim, et.al, 2020. Employee commitment: through training opportunities and organization
compensation system. Advance in Business Research International Journal.6(2). pp.81-
91.
Auchter, et.al,2018. A description of the ABCD organizational structure and communication
framework. Developmental cognitive neuroscience.32. pp.8-15.
BAKO, Y.A. and ALADELUSI, K.B., 2017. RECRUITMENT AND SELECTION
PROCEDURES AND THEIR RELATIVE EFFECTIVENESS ON
EMPLOYEES’PERFORMANCE IN THE HOSPITALITY INDUSTRY IN OGUN
STATE. INTERNATIONAL JOURNAL OF THE GUILD OF CONTEMPORARY
ACADEMIC RESEARCHERS (IJGCAR.2(2). pp.55-62.
Darshani, R.K.N.D., 2018. The Impact of Training and Development on Employee Job
Performance. THE IMPACT OF TRAINING AND DEVELOPMENT ON
EMPLOYEE JOB PERFORMANCE.2(1). pp.19-19.
Hitchen, et.al,2017. Social media: Open innovation in SMEs finds new support. Journal of
Business Strategy.
Peisl, T. and Edlmann, R., 2020, September. Exploring Technology Acceptance and Planned
Behaviour by the Adoption of Predictive HR Analytics During Recruitment. In
European Conference on Software Process Improvement (pp. 177-190). Springer,
Cham.
Yuliantari, P.D. and Martini, I.A.O., Implementation of Human Resource Development to
Improve Employee Performance. International Research Journal of Management, IT
and Social Sciences.6(6). pp.194-200.
Zaharee, et.al, 2018. Recruitment and Retention of Early-Career Technical Talent: What Young
Employees Want from Employers A study of the workplace attributes that attract early-
career workers suggests that Millennials may not be so different from earlier
generations. Research-Technology Management.61(5). pp.51-61.
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