This report analyzes the influence of Human Resource Management (HRM) within the travel and tourism sector, focusing on a case study of Thomas Cook. The report begins by outlining the aims and objectives, including understanding HRM concepts, its role in the travel sector, the benefits derived by Thomas Cook through effective HRM, and the impact of HRM on business operations. The report then explores several themes, such as the understanding of HRM, the positive impact of HRM on the travel and tourism industry, the different roles of HRM, and the benefits derived by Thomas Cook. It highlights the importance of HRM in achieving a competitive edge, increasing profitability, enhancing customer services, and building a strong brand image within the travel and tourism sector. The analysis includes the data and findings related to the themes mentioned in the report, the analysis of data and how it relates to the case study.