Analysis of Legislation, Ethics and Regulations in Travel & Tourism

This report delves into the crucial aspects of legislation and ethics within the travel and tourism industry. It explores the significance of the industry, the role of government in regulating it, and the importance of passenger rights. The report also examines the legal framework, including surface law and international carriage regulations, highlighting the responsibilities of travel companies like Thomas Cook and the protection provided to travelers. Furthermore, it emphasizes the need for ethical conduct to ensure sustainable growth and customer satisfaction. The report provides a comprehensive overview of the legal and ethical landscape of the travel and tourism industry, offering valuable insights for students and professionals alike.

Legislation and Ethics in Travel and Tourism
TASK 1

Introduction
Travel and tourism is one of the industry where it
contributes more than 10% in the growth of the
economy. It also provides job opportunity to local
people to improve their lifestyles. In modern world,
tourism industry is at booming stage. The government
has framed many legislations so that tourism company
can satisfy the needs of visitors.

1.1 Legal and regulatory framework for travel and
tourism sector
Travel and tourism industry provide job opportunity to
local people. They are trying to provide new products
and services to visitors so that they can enjoy the
destination place. Thomas Cook provides the different
kinds of products and services to visitors so that the
customers can enjoy the tourist place.

Continue.
These services are provided at domestic and
international level. The manager of this company
provide the services to approximately 22 million
customers and fulfil their demands. Thomas Cook
provide proper infrastructure facilities such as;
transportation, hotels, restaurants and many more. The
vision of this company is to provide high technologies
services so visitors can fulfil their expectations.

1.2 Discus sea, air and surface law in relation to
carriage of passengers
The industry surface, air and sea transport are inter-
wined with the tourism and sea and waterways
regulations. There are many rights which are attach
with those tourist who are travelling through the sea or
inland waterways. These rights are only available when
tourist are travelling from the ferry, cruise services.

Continue.
The government body has defined some carriers for the
customers who are engaged in the transportation of
products and services. Here are some laws and
regulations which has been made for the passengers.
Surface law – This law is governed by the
International Carriage of Passenger by Road Act, 1979.
This act formulates and protects the passengers who
are travelling form the one place to another.

References
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Wiig, A. and Kolstad, I., 2010. Multinational corporations and
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