Examining Legislation and Ethical Considerations in Travel & Tourism

This report provides a detailed overview of the various laws and ethical considerations affecting the travel and tourism industry, with a specific focus on the UK. It examines legislation impacting different modes of transport, including air, sea, and surface travel. Key legislations discussed include the Strategic Rail Authority's role, Health and Safety Commission guidelines, Maritime Authorities' responsibilities, International Air Transport Association standards, Air Travel Operator Licensing, and the Civil Aviation Authority's regulations. The report also interprets how these laws apply to air and surface transport, highlighting the importance of passenger safety and quality of service. Furthermore, it touches upon the ethical dimensions of tourism, referencing various academic articles on medical tourism and ethical considerations in the industry. The document concludes by emphasizing the need for travel and tourism companies, such as Thomas Cook, to adhere strictly to these regulations to ensure customer safety and legal compliance. Desklib provides similar solved assignments and past papers for students.

Legislation and ethics

TASK 1

Different laws affecting Travel
and tourism
Strategic Rail Authority
 Non-departmental public body in UK
 Provide strategic direction to railway station
 Ensuring compliance with passenger rail
franchises
 It also concerned with providing financial support

Health and safety commission
 This is another law that contains information about the
health and safety related issues.
 It also encompasses rules and regulations related to the
duties and responsibilities of employer and employees at
the workplace.
 It helps customers to complete the journey with proper
safety measures.

Maritime Authorities
 It was established to implement several provisions of
shipping Act 1998
 Responsible for providing services in an sustainable
and efficient manner
 Administer the registeration of ships
 Regulate the certification of seafarers
 Ensure the safety of shipping by complying with
different standards

International Air Transpport
Association
It is a trade association of the world's airlines
It comprises of around 260 airlines as major carriers.
This association is a reprentative body of 117 countries
IATA member airlines account for carrying 83%
approximately of total Available seat kilometers
It supports airline activity and helps to formulate industry
policy and standards.
Its headquartered in Montreal canada

Air travel operator licensing
It is civil aviation authority which is based in UK
It came into existence to protect the interest of travel and
tourism customers
The majority of UK operators are required to hold an
ATOl licence in order to operate in this industry
Its primary aim is to provide refunds to travellers that are
affected by an event.

Civil aviation authority
It is the statutory corporation which regulates and
adminiter all aspects of civil aviation in the United
kingdom
It is situated in the CAA house on Kingsway in Holborn,
London
Its main resonsibility is air safety in the british overseas
territories
It regulates directly and indirectly all aviation aspects in
UK

Sea transport
It is a mode of transportation that is used by Thomas Cook and its travellers.
Mostly, it is used by those people who are related with transportation
business and often travel through this mode of transportation.This is mode of
transportation is commonly used to transport goods in the international
market. There are very tough rules and regulations related to sea mode of
transportation. It is riky mode of transportation therefore, it is necessary for
business firms to make sure that they are adopting proper health and safety
related measures. Ot is important for Thomas Cook to provide insurance of
all customers. By doing this, chances of accidents can be reduced and it can
be ensured that people travelling through ship will be served with good
services. Companies operating in Travel and tourism sector need to follow
territorial sea act 1987 and carriage of goods act 1992 in order to provide
proper transportation facility through sea mode of transportation.
Government has also developed some of the rules and regulations related to
carriage services that are provided by the firms by using sea mode of
transportation. Hence, it is very important for the firms to follow all these
rules and regulations strictly.

Interpretation
 Air transport- In order to control aviation industry and to run its operations smoothly,
rules and regulations are generated in the UK. Civil aviation authority which is a
governing body of UK looks after effective implementation of rules and regulations. It is
responsible to manage and control the operations of all airlines that are operating in the
UK. There is Air and road act 1979 according to which there are many provisions that
firms operating in transport industry require to be followed. This law helps in effective
management of the operations of firms operating in the transportation industry. There are
many other rules and regulations that are related to aviation industry and firms operating in
this industry need to strictly adhere with relevant rules and regulations. It provides
passenger a right to claim compensation in case of death of customer during the journey.
 Surface transport- There are various legislations imposed by government in order to ensue the
safety of clients.It indicates the modes of transportation that are operating on land. Vehicles like
cars, trucks and trains come under the category of surface transport. In the travel and tourism
industry, firms need to follow all the rules and regulations that are related to passenger safety
and quality of service. Firms operating in travel and tourism industry also require to follow
various rules and regulations that are prepared by British tourism department. Different types of
provisions are added by UK government in laws related to surface transport. According to these
rules, one can demand for compensation if any accident happens with him. It can be said that in
this law, responsibilities of tour operators are determined in a proper way.

Continued
 Air transport- In order to control aviation industry and to run its operations smoothly,
rules and regulations are generated in the UK. Civil aviation authority which is a
governing body of UK looks after effective implementation of rules and regulations. It is
responsible to manage and control the operations of all airlines that are operating in the
UK. There is Air and road act 1979 according to which there are many provisions that
firms operating in transport industry require to be followed. This law helps in effective
management of the operations of firms operating in the transportation industry. There are
many other rules and regulations that are related to aviation industry and firms operating
in this industry need to strictly adhere with relevant rules and regulations. It provides
passenger a right to claim compensation in case of death of customer during the journey.
 Surface transport- There are various legislations imposed by government in order to ensue the
safety of clients.It indicates the modes of transportation that are operating on land. Vehicles like
cars, trucks and trains come under the category of surface transport. In the travel and tourism
industry, firms need to follow all the rules and regulations that are related to passenger safety
and quality of service. Firms operating in travel and tourism industry also require to follow
various rules and regulations that are prepared by British tourism department. Different types
of provisions are added by UK government in laws related to surface transport. According to
these rules, one can demand for compensation if any accident happens with him.

REFERENCES
McCartney, G., 2015. To be or not to be? Addressing the ethical void in Macao’s tourism and casino development. Tourism Review.
70(2). pp.150-162.
Pennings, G., 2015. 34. Ethics of medical tourism. Handbook on Medical Tourism and Patient Mobility. pp.341.
Kroløkke, C., 2015. Have Eggs, Will Travel: The Experiences and Ethics of Global Egg Donation. Somatechnics. 5(1). pp.12-31.
Cohen, G., 2016. Medical Tourism for Services Legal in the Home and Destination Country: Legal and Ethical Issues. Bodies Across
Borders: The Global Circulation of Body Parts, Medical Tourists and Professionals. pp.173.
Chew, Y.T. and Darmasaputra, A., 2015. 12 Identifying research gaps in medical tourism. Destination Marketing: An International
Perspective. pp.119..
Online
Development of tourism act 1969, 2016. [Online]. Available through: < http://www.legislation.gov.uk/ukpga/1969/51>. [Accessed on
25th June 2016].