Personal and Professional Development Plan for Travelodge Hotel

Desklib provides past papers and solved assignments for students. This report details a personal and professional development plan.

PERSONAL AND PROFESSIONAL DEVELOPMENT
1 | P a g e

Table of Contents
Introduction......................................................................................................................................4
TASK 1............................................................................................................................................5
1.1. Evaluation of different self management approaches suitable for working at Travelodge
Hotel 5
1.2. Proposal of different personal and professional context encouraging learning as a manager
at the hotel........................................................................................................................................6
1.3. Evaluation of the benefits of the self managed learning as an assistant manager at the hotel
7
TASK 2............................................................................................................................................9
2.1 Evaluating own current skills and competencies against professional standards for a hotel
manager and against organizational objectives of Travelodge Hotel..............................................9
2.2 Identifying own developmental needs and activities required to meet them...........................10
2.3 Identifying development opportunities to meet both current and future defined needs..........10
2.4 Devising a personal and professional development plan based on identified needs...............11
TASK 3..........................................................................................................................................14
3.1 Discussing the processes and activities required to implement the development plan...........14
3.2 Undertaking and documenting development activities as planned..........................................14
3.3 Reflecting critically on own learning experiences against original aims and objectives set in
the development plan.....................................................................................................................15
3.4 Updating the development plan further based on the feedback and evaluation......................16
TASK 4..........................................................................................................................................18
4.1. Selection of the solutions to task based problems..................................................................18
4.2. Variety of communication styles appropriate for various levels............................................19
Rewards and Incentives: Variety of communication styles appropriate for various levels...........20
2 | P a g e

Variety of communication styles appropriate for various levels...................................................20
4.3. Evaluation of effective time management strategy................................................................21
Conclusion.....................................................................................................................................22
References......................................................................................................................................23
3 | P a g e

Introduction
Personal development practice is an assessment and practice to develop self skills along with the
skill development and measurement process of the staffs and employees. A company needs to
evaluate its workforce and functionalism every now and then to match the steps with the
changing nature of the market and the environment. The skills and the efficiency of the
employees have to be taken under consideration understanding the demand of the situation and
the market. The sustainability of a company in order to survive in a market is one of the most
strategically segment to work on. The why, how, when and what this questioning words should
always be talking in mind for the analysis of the emergence of the need for evaluation. The
constructive structural configuration development is very important for a manager to adopt for
him or herself as well as the employees of the company. Being a manager of the Travelodge
hotel, it is my duty to make a run for evaluation for the development of the employees and
building self awareness, adaptability, and achievement. Personal development is the
phenomenon that is very much related to the development of self and self interest related to the
company’s outcome affecting the company’s performance.
4 | P a g e

TASK 1
1.1. Evaluation of different self-management approaches suitable for working at the
Travelodge Hotel
Self-management is a learning process which can be used for the developmental initiative for a
self or a personality in order to work efficiently for a company or an organization. as a manager,
I feel that the need for self development is important and should be conducted continually for the
prevention of human error and risks that are likely to happen in an organizational mechanism. As
a manager, it is the responsibility of a manager to unionize and channelize the potentials of the
people and employees working under my supervision. And in order to do such development, I
first need to develop myself in the first place. In the travel and tourism sector, the evolution and
the evaluation both are highly recommended and important for the development of the company
and the employees working in it. The suitable approaches for the type of hotel mentioned above
can be the following:
Social networks
The social network community builds up is very important to maintain a cord all the time and to
spread the web around and beyond the structure of the organization or the company. The virtual
role is also very important where the behavior and the attitude can be monitored and analyzed
through the communicating pattern. Besides that, the emergence of the new trends and topics can
be understood with the use of the media.
Internet
The Internet is one of the great approaches to the self-learning attribute that can be used in a very
significant way. Different subject materials are available her with a different perspective which
can give insights into the self-development procedure.
Seminars and conferences
In order to get and access ideas and innovative gesture, the seminar and the conference can help
a lot communicating with other persons about different topics and perspectives.
5 | P a g e

Identification of efficient ways for lifelong learning purpose
The SWOT or the strength, weakness, opportunity, and threat analysis can be taken under
consideration for developing purpose as in this way the backlogs in one’s self-matching the
contemporary skills and approaches in the market or competitive area can be identified
effectively.
The continuous learning attitude towards every possible unknown context is a very good
approach and attitude that can help on a lifelong basis.
In the case of hotel Travelodge, I can say that the above mentioned every approach are very
useful however some of them are really contextually relevant in the travel hotel business.
Internet and social media usage will be providing time new to time update about the new. The
SWOT analysis will be providing the basic need for development and the basic or primary
identification of the needs (Rønnestadet al., 2016).
1.2. Proposal of different personal and professional context encouraging learning as a
manager at the hotel
The proposal of the different personal and professional contexts has to be done in the first place
in order to make proper results in this field. Learning is encouraging at the same time very
complex process. In order to find out the needs for the professional contexts including the
responsibilities, targets, objectives, and career the contextual analysis of the rest of the proposals
is very significant and effective in this field.
Kolb model
According to this model, Kolb has proposed six possible ways for effective learning such as
It is one of the best-conceived processes. It is a continuous process with experiences. It
sometimes creates the potential requirement for conflict and dialectically opposed modes of
learning. It includes the adaptability quality of a person through learning. It enables the
transaction between a man and the environment (Brody and Hadar, 2015).
Action theory
6 | P a g e

It is the establishment of the purposes that are being directed for achievement.
Figure 1: Action plan theory
(Source: Bennett-Levy, 2018)
It develops a cycle and planning indulging the factors of recording outcomes, evaluation of the
reviews, developing the needs for the evaluation, action plan formulation and similar others.
Internet
The internet is now the greatest medium to learn and avail the information required for the
queries that are to be answered in order to perceive and acquire knowledge.
Self – evaluation tests
The self-evaluation test I can plan for some specific self-evaluation tests that will be motivating
me and the employees of the company. The working plans and the practical approaches will give
the proper idea of the self-analysis and the effective areas to work on.
1.3. Evaluation of the benefits of the self-managed to learn as an assistant manager at
the hotel
Being the manager of the Travelodge hotel I can say that the benefits are undoubtedly impressive
to work significantly. The job of the assistant manager has been developed by the application of
the personal and professional development action plan. Actually, it is a scientific process to
7 | P a g e

develop and counsel own self preparing for greater approaches in the organizational context and
for organizational purpose.
Promotion
Being a manager and working as an assistant manager influencing others in their work is not an
easy task to perform. However, after going through the systematic procedure I can definitely
p[promote my career to a new designation in the company. It will help me earning more
powerful and prestigious designation in the organization or the company. I have been promoted
to the manager post in the Travelodge hotel company.
Organizational benefits
I can now understand the necessary performances and actions for customer satisfaction and
understanding customer demands in the field of the travel hotel industry. The contemporary
situation is highly competitive for the hotel industry the customer satisfaction and analytical
action was taken for the customer satisfaction stance is very important.
Skill improvements
The skills I have improved during the practice course of my action plans and my due course to
the development helped my achieving my targets in a significant way. Achieving the goals you
set for your self is also a quality and part of the development plan.
8 | P a g e

TASK 2
2.1 Evaluating own current skills and competencies against professional standards for a
hotel manager and against organizational objectives of Travelodge Hotel.
In order to evaluate my own current skills and competencies, I need to undertake an audit of five
skills and compare the same with the professional standards and objectives of the role of
managers of Travelodge. The same evaluations of the five skills are illustrated below:
My current skills Professional Standards Travelodge objectives (Job role
of an assistant manager)
Time management skills – I
know how to invest time
properly and manage the same in
the way of meeting the deadlines
effectively while executing a
plan.
Should be able to manage time
effectively and efficiently by
eliminating wastage of time and
ensuring optimal utilization of
resources
Setting targets for achieving
short term goals as well as long
term goals and ensuring those are
achieved through effective time
management
Critical thinking skills – I know
how to use my cognitive skills
effectively based on different
situations.
Should be able to think critically
in the way of solving problems
effectively.
Thinking critically and
developing strategies in
situations of emergencies.
Oral communication skills – I
know how to listen to others
effectively before responding.
Should be able to use the two
way of communicating
effectively while communicating
orally with others
Should be able to communicate
effectively with the other
members including the staffs
(both verbal and non-verbal)
Written communication skills – I
know how to make proper
structures while preparing
assignments
Should be able to communicate
the actual ideas through writings
Should be able to produce
essential documents of
organizational aims, objectives,
plans, policies, and strategies and
communicate the same to every
member of the organization
Reading literacy skills – I know
how to use easy to follow notes
Should be able to evaluate the
various sources and gather
Should use both primary and
secondary sources to gather
9 | P a g e

for finding information for my
work
appropriate information from
most relevant sources
solutions for managerial
problems
2.2 Identifying own developmental needs and activities required to meet them.
Skills to be developed Methods for development
Need to know where to go exactly for
solving queries in order to save time
effectively
I will improve this by doing various target based practical
sessions and assignments and identifying queries and
finding out the appropriate persons who can help me out
in achieving my target. I can ask for help from my peers
and seniors in this case.
Need to approach critically while solving any
issues regarding managerial operations
I will improve this by involving myself in critical
situations and providing various solution strategies to my
peers and seniors by critically evaluating the same
situations within my workplace.
Need to apply the two-way communication
techniques properly in order to practice
effective communication process
I will improve this by making more oral presentations
with my peers and colleagues. Additionally, I can use the
techniques of group discussions more in order to improve
the same.
Need to improve written communication
skills so that I can easily communicate my
understandings to others through writings
I will improve this skill by writing more formal business
letters and draft proposals for assignments.
Need to improve my research skills so that I
can gather the essential resources required by
me easily from relevant sources
I will improve this by making myself involved in
research work with my peers and imitating them and
learning how they identify and gather relevant resources.
2.3 Identifying development opportunities to meet both current and future defined needs.
Identifying various development opportunities is an essential task in order to meet both my
current and future needs effectively. The concerned hotel, Travelodge, for which I work, has an
extraordinary way of providing various training and developmental facilities to its staffs and
other members. All the staffs are well trained by specialists and are taught how to provide
10 | P a g e

excellent customer services to their eminent customers and clients. The same hotel provides a
range of diploma on different training skills that an employee can adapt and enroll into the same.
Therefore, in order to play the role of an assistant manager in the same organization, I need to
enroll myself in those programs and diploma courses provided by the hotel owners. Additionally,
I would explore various other training institutes as well which are specialized in providing
various managerial skills to people. After analyzing the entire institutions of both the external
sources and the internal sources, I would decide whether to join the courses provided by the
concerned hotel or enroll myself in an external training institute.
Again, I can utilize the various internal opportunities as well. I can use and apply the Kolb’s
experiential learning cycle in order to reflect and learn from my own experiences within the
organization. I can have the experience by engaging myself in activities in collaboration with
others within the organization. I can help and assist the other managers in effective decision-
making processes. In this way, I would be able to observe my own reflections properly based on
the experience of activities. Then, I can conclude my overall learning experiences. Lastly, I can
experiment the same things which I have learned from my previous activity into another activity.
Thus, this entire process will help me to improve my learning skills.
2.4 Devising a personal and professional development plan based on identified needs.
Development
skills
Priority Activities to
be
undertaken
Resources
required
Target
start date
Target end
date
Success
criteria
Time-saving
skills
Very
High
Doing
various
target based
practical
sessions and
assignments
and
identifying
queries and
finding out
the
Various
target based
projects and
assignments
will be
required
along with
the help and
assistance of
other
managers
1/2/2019 1/4/2019 Accomplishing
the
assignments
within the set
targets.
11 | P a g e

appropriate
persons who
can help me
out in
achieving
my target.
and peers.
Critical
thinking skills
High Involving
myself in
critical
situations
and
providing
various
solution
strategies to
my peers
and seniors
by critically
evaluating
the same
situations
within my
workplace.
Various
problems
solving tools
and
techniques
along with
appropriate
cognitive
theories will
be required.
1/4/2019 1/6/2019 Successfully
providing
effective
solution
strategies and
ensuring that
those have
helped to
resolve the
critical
situations
effectively.
Two-way oral
communicatio
n skills
High Making
more oral
presentation
s with my
peers and
colleagues
and using
the
techniques
of group
discussions
More
meetings,
workshops,
and
conferences
will be
required to
attend to
speak out
and listen.
1/6/2019 1/8/2019 Achieving the
main purposes
of the
meetings,
workshops,
and
conferences
effectively.
12 | P a g e