Travelodge Hotels: Employability Skills Report and Strategies

This report examines employability skills within the context of Travelodge Hotels. It begins with an introduction to employability skills and their importance, followed by an analysis of the author's own responsibilities and performance objectives as an assistant manager. The report then evaluates self-effectiveness based on predetermined objectives, offering recommendations for improvement in areas such as communication, leadership, and time management. Task 2 addresses work-based issues, focusing on solutions to employee dissatisfaction and high labor turnover, emphasizing communication strategies and technological training. Task 3 delves into team dynamics, exploring the roles people play in a team and alternative ways to achieve goals. Finally, Task 4 discusses problem-solving tools and techniques, including strategies for resolving labor turnover and the financial and non-financial impacts of business strategies. The report concludes with a summary of findings and recommendations.

EMPLOYABILITY SKILLS
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Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
1.1 Developing a set of own responsibilities and performance objectives..................................4
1.2 Evaluation of self-effectiveness based on predetermined objectives..................................6
1.3 Recommendations for improving effectiveness.....................................................................6
TASK 2............................................................................................................................................8
P2.1 Solutions related to work based issues................................................................................8
P2.2 Communicate in a variety of styles and appropriate manner at various levels...................8
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P2.3 Effective time-management strategies...............................................................................10
TASK 3..........................................................................................................................................11
P3.1 Explain the roles people play in a team and how they can work together to achieve shared
goals...........................................................................................................................................12
3.2 Analysis of team dynamics..................................................................................................12
3.3 Alternative ways to achieve team goals and objectives.......................................................13
TASK 4..........................................................................................................................................14
4.1 Tools and techniques for developing solutions to problem.................................................14
4.2 Developing appropriate and effective strategies for resolving issues related to labour
turnover......................................................................................................................................15
4.3 Financial as well as non financial impact of business strategies on a business concern.....16
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18
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INTRODUCTION
Skills acts as an one of the most important element within a person overall personality in
this today fast paced developing society (Tran, 2015). It has been seen in each and every
business concerns despite of their size and scope that they perform their common motive such as
growth and enhancements. In this present scenario, employability skills concepts are discussed in
a formative manner which further lead towards growth and development of an organisation. It is
mainly a long-term decision which is levied on workers along with other related individuals who
are linked with business concerns in some manner. Skills are utilised to effectively determine an
individual overall skill and evaluation of any kind of further which is required to be undertaken.
In these report formative discussions has been made on Travelodge hotels, which is one of the
leading and growing business sector within hospitality industry by having around 500 hotels
situated within United Kingdom. This report discusses skills of an individual along with
numerous set of self responsibility that will benefit in performance management. Along with
these smart techniques has been mentioned in this report. Lastly concept of motivational skills
which will help in improving performance quality of an individuals are also been covered in this
present report.
TASK 1
1.1 Developing a set of own responsibilities and performance objectives
In order to develop self responsibilities in a developing way it is essential for an individual
to evaluate skills in best effective manner. Knowledge and skills of individuals can be increased
with the help of continuous interactions with qualification and outside environment. I chosen
smart techniques in order to conduct my personal evaluation as Travelodge manager with the
help of this I can easily able to conduct my personal evaluation along with proper understanding
of my formative responsibilities and rules. Mentioned below there are some roles and
responsibility which is required to be undertaken by me as assistant manager:
Indulging employees or subordinate in decision making process
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Employees acts as an one of the most crucial part in any organisation as to conduct overall
functionality in a best effective manner. By being A assistant manager it is my basic
responsibility to take formative suggestions from subordinates in the decision making process
with the help of which I can able to increase sense of motivation and satisfaction within them.
Evaluating performance of subordinates
One of the most important responsibilities which are required to be accomplished by me is
proper examination and evaluation of my subordinates’ performance. With the help of this I can
able to understand the area in which proper training are required to be provided.
After effective determination of my own responsibilities and rules it has been found by me
that self management take lot of effort and is a complicated process. Further it is required by me
to focus on accomplishment of objective and goals in a particular period of time. SMART
techniques are important for each in every organisation with the help of which productivity and
profitability can be increased. There are different type of essential duties and roles of an
organisation such as decision making, planning, problem solving and more. Appraisal system in
relation to this is one of the most essential processes with the help of which compensations are
provided to improve ways that include job rotation; promotion etc. With the help of these
objectives which is an integral element of SMART format relationship management can be built
in a well effective manner:
Performance objectives
Objectives play a key essential rule with the help of which evaluation of performance can be
done in a best effective manner (Trought, 2017). It is required by each and every business
concerns to formulate objectives in order to achieve the targets in a specified period of time.
Thus, as a Travelodge manager proper setting of objectives along with analysis and Critical
evaluation are required to be done by me as per according to my strength and weaknesses.
Mentioned below there are some of the objectives which is required by me to be accomplished:
 Increase and improvement in my communication and decision making skills
 Development of effectiveness within time management and leadership skill which is
required by me to increase and improve expertise level with the help of which I can
further able to explore and grab opportunity available in current market
With help of the above mentioned tools in technology I can able to set my goals and
objectives and can further fulfil them in a timely manner. Along with this I can able to
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effectively evaluate my strength and weaknesses with the help of which I can maintain formative
relationships with employees.
1.2 Evaluation of self-effectiveness based on predetermined objectives
In order to increase self effectiveness it is required by an individual to effectively
consider their own skills and traits. With the help of decision making process individual can lead
towards better enhancement in their skills. Decision making skill is mainly utilised to arrive at a
conclusion with the help of which effective outcomes can be received in order to perform a work
in a best effective. In order to effectively understand a situation different types of tools and
techniques are chosen by me. With the help of these techniques I can easily able to develop and
improve my skills with. Further it helps me to increase my effective performance towards hotel.
In context with organisation individual appraisal system has been adopted by me for my own
evaluations. With the help of which I can examine the skills that are required to be modified with
the help of the significant tool I can able to improve my skills along with satisfaction level.
According to the examination it has been found by me that my communication skills are rated in
an average margin that requires certain set of modifications. For this I decided to take personality
development classes in order to develop my overall soft skills. With the help of this I can easily
able to enhance my communication skills which helps to maintain healthy relationships within
travelodge environment. In addition with this it has been required by me to manage my time in a
well effective manner as to accomplish my task in a time frame. One of the most important
techniques that have been adopted is performance appraisal and rating with the help of which I
can provide ranking and other benefits. With the help of all above techniques I can able to
perform my Roles and responsibilities in a best effective manner and can ensure high end
productivity.
1.3 Recommendations for improving effectiveness.
Professional Skills Current level of
development
Example Ways of improving
Communication Average Communication goes
with an fair rate but it
encounters with some
With the help of
formative personality
development classes
along wit regular
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of the certain barriers. seminars in order
increase soft skill
development.
Leadership Below Average With the help of this I
can effectively able to
lead individuals
towards
accomplishment of
project in best effective
manner but find it hard
to deliver that on exact
period of time (Clarke,
2018).
Leadership skill is
required by me to be
more developed. For
this it is required by me
to take regular
feedbacks from
subordinates.
Time management Poor It is a major issue as it
lead towards not
spending my spare time
with family and friends.
Time management
skills can be effectively
improved with the help
of communication,
technology and
innovation. With the
help of proper time
management all these
skills can be effectively
achieved.
Technology Skills Average There are different
types of factors in
which many employees
lacks. Some of that
include, online data
base transmission, file
saving, data sharing.
It is required by me to
take computer language
courses for 4-5 months
weeks. As this will help
me to upgrade my
technical skills.
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All these skills will effectively able to help me in enhancing my along with employees
skills. In addition with this with the help of these skills cost reduction and enhancement in
company goodwill of organisation. Travelodge main motive is to offer qualitative services to
their customers.
TASK 2
P2.1 Solutions related to work based issues.
Problems is an ongoing process in an organisation that impact of their overall
functionality. It is important for managers to effectively solve critical issues in best effective
manner. Some of the major problems that is facing by Travelodge is differentiation in the process
of thinking of employees along with the manner in which they perform their functions. Mention
below there are some key steps with the help of which proper evaluation and resolvent of
problems can be done:
Problem:
 In Travelodge employee tends to be unsatisfied which lead towards increase in labour
turnover.
 Lack of formative communication and insufficiency in technical skills are some of the
factors that lead towards creating many obstackes for company.
Analysing the issue: First and foremost step is to make proper evaluation of actual issues that
has been faced by hotel employees.
Finding solutions: After the evaluation of problems it is required to find formative issues, By
being a manager it is required by to take sessions and form team in order to increase overall
efficiency of both employees and organisation.
In addition with this proper implementation of strategies related to communication is
required. Along with it regular training sessions where technological measures are provided. It
will help in retainment of employees for long period of time.
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P2.2 Communicate in a variety of styles and appropriate manner at various levels.
Communication is one of the key essential element (Esa and Hassan, 2015). In relation
with hospitality sector it is important for individuals to develop soft skills in order to increase
their efficiency. It is necessary for Travelode employees to take advantage of different types of
communication sector which is described below:
Verbal: It is an oral form of communication within which managers provide formative
instructions to their employees.
Non Verbal: This form of communication include sign language and written methods.
Non verbal form of communication is considered as more effective against verbal
Formal and Informal Feedbacks: In this feedbacks can be taken form past as well as
form existing employees. Travlodge managers take advantage of strategies through which they
get feedbacks in relation to hotel ambience, services qualities and more.
Letter
To,
Senior Manager
Travelodge Hotel, London
22 May, 2019
Respected Sir,
After conducting overall evaluation it has been analysed that there are three major issues that
affect Travelodge efficiency that include, deficiency in manpower, effective communication and
labour turnover. Thus, in order to resolve these issues in best effective manner it is required to
provide proper training scissions. Along with this timely monitoring of activities and proper
communication strategies help in building formative relationship in between organisation and
employees.
Travelodge Hotel
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To: All Staff Members
From: Manager
Date: 22 May, 2019
Subject: Issues faced by hotel
As per the formative evaluation it has been evaluated that Travelodge faces different types of
issues that impact on hotel profitability. Therefore, Memo is formulated in order to generate in
order to state issues that has been faced by employees in addition with this skill deficient are also
mentioned with the help of which employees can get more developing opportunities in order to
improve their skills. Lastly, with the help of numerous form of non-monetary and monetary
benefits satisfaction and moral of employees can be fulfilled.
P2.3 Effective time-management strategies.
Time management is the basic requirement of each and every business entity mainly in
the sector of tourism. According to this, it is the basic responsibility of company manager to
maintain a formative balance in between the task (Jacobone and Moro, 2015). With the help of
this business organisations can easily able to formulate best effective strategies which further
helps on managing individual performance. Mentioned below there some key essential time
management stated:
Prioritising workload of employees: It is one of the most important step. As in this task
are allotted to individuals as per according to their task and efficiency. With the work of
prioritising of task managers can effectively able to accomplish their objectives in best effective
manner.
Setting objectives: This is one of the basic essential step in order to get desirable results.
With the setting objectives organisation can gain greater efficiency. Objectives acts as an key
essential factor with the help of which managers can easily able to analyse present as well as
future opportunities.
Making and keeping appointments: It is a systematic record with the help of which daily
basis activities are mentioned as per according to timeline. In addition with this, it also benefits
in accomplishing task as per according to perfect time frame (Guilbert, 2016).
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Work steadily rather than erratically:While in the process of activities performance it is
important for managers to avoid any type of chaos in addition with this it is required to be
consider that work will accomplish within a perfect period of time in a steady pace. With the
help of clear and calm manner achievement of objectives and goals can be effectively
accomplished.
Time for learning:In order to gain more competencies it is important for an individual to
continuously learn new practices with the help of which task can be achieved with higher
efficiency. Managers holds the duty to offer proper and appropriate time period of training to
their employees as to develop their efficiency.
Reliable estimate of task time: It is the ending step in a time management in which
proper evaluation is required to be done if allotted time of training was not that much efficient.
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TASK 3
P3.1 Explain the roles people play in a team and how they can work together to achieve shared
goals.
With the help of Belbin theory manager of Travelodge hotel can effectively able to
understand formative roles along with responsibilities in order to perform a task or a project in a
best effective manner. Belbin theory is further classified intro three broad groups which are
described below in descriptive manner:
People oriented roles: Roles with this are sub divided into three main categories that
include:
Coordinator: They are those individuals who have responsibility to manage positive and
healthy environment with a workplace which further helps in formulating smooth and work
effective coordination.
Team worker: They are those personnel’s who holds the formative responsibility to provide
support to the entire team through the process of task performance.
.Resource investigator: They are those individuals who are authorized to offer all the basic
and required needs through the process of task performance.
Action-oriented role: They are the persons those who perform the role of goal formulation
along by accepting numerous challenges in order to emerge as a role models for subordinates
(Sulphey, 2015).
Implementer: In this role individuals take initiatives in order to stay one step ahead from
others in order to accomplish goals and targets in best effective manner.
Finisher: This is one of the most essential role in which mistakes tends towards reduction
through the process of activities as to accomplish best effective outcomes.
Thought oriented roles: This is an essential role in which utilization of new and innovative
Plant: They are those people who are authorized to generate and develop different types
of advanced and innovative ideas in order to accomplish a task.
Specialists: It include those personals who get specialisation in a particular task or hold
an excellent set of knowledge
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