Analyzing Employability Skills and Performance at Travelodge Hotels

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EMPLOYABILITY SKILLS

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Table of Contents
Introduction......................................................................................................................................2
Task 1) Determining on responsibilities and performance in Travelodge......................................2
1.1) Own responsibilities and performance.................................................................................2
1.2) Evaluating the effectiveness objectives................................................................................3
1.3) Recommendation for improvement......................................................................................8
1.4) Motivational technique that can be used for improving quality performance...................10
Task 2) Developing interpersonal and transferable skills..............................................................11
2.1) Solution for the work-based problem.................................................................................11
2.2) Communicating with style and appropriate manner at a different level............................13
2.3) Time management strategy................................................................................................15
Task 3) Dynamics of working with others....................................................................................16
3.1) Different role played by an individual in a team and achieving shared gold.....................16
3.2) Analysing of team dynamics..............................................................................................20
3.3) Alternative ways for completing the task and achieving the goal of the team...................21
Task 4) Able to develop the Strategies for solving the problems in Travelodge..........................22
4.1) Tools and method for developing solutions.......................................................................22
4.2) Strategy for resolving the particular problem of labor turnover in Travelodge.................23
4.3) Impact on the business by implementing the strategy........................................................23
Conclusion.....................................................................................................................................24

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References......................................................................................................................................25

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Introduction
Employability skill can be defined as the transferable skill that is needed by an individual for
making it employable. The hotel industry is growing in the UK so the study has related to the
Travelodge with employability skill in this study. Travelodge hotels Limited are a private
organization that operates with different hotels and hospitality industry throughout the United
Kingdom. It deals with over 500 hotels in the UK, 11 hotels in Ireland and 5 hotels in Spain.
Headquarter of the organization is in Thame, England and the number of employees including
full-time and part-time is 15,000. The study has focused on different employability skill which
has improved the responsibilities and performance in the workplace.
Task 1) Determining on responsibilities and performance in Travelodge.
1.1) Own responsibilities and performance
It is important for a manager to develop a good responsibility for achieving the objective of
Travelodge. This will also improve the performance of the team and will help the top level
management for retaining the goal of the organization.
Daily operation: Performing the role has improved the primary role of the department of the
group of employees. The department has maintained efficiency in the organization. This has also
helped to meet the short and long term goals for improving the longevity of the organisation
(Yoon, 2015).
Teamwork: Being a responsible manager, efficiency of the team was performed accurately by
meeting the targets and monitoring the market for improvement of the organization. This has
improved efficiency and decision making the process of the team.

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Problem-solving: The problem-solving skill has helped the team members to remove the
problems and risk in the critical situation. This has been done through communication and
motivating the employees.
Creativity: Creativity is another quality of the team members that helps to solve the developed
issue in the organization (Chibili, 2017). I have critically observed the performance of the
employees and produce a study report by focusing on the creativity level for developing the
process and employees.
1.2) Evaluating the effectiveness objectives.
An effective relationship with the customer and the team member can lead to an improvement in
the functional department of the organization. As a manager, it is important to evaluate the
current performance by comparing it with the standard performance. Evaluating the performance
is important to improve the time management, ability to meet the dateline and prioritize the
work. A self-assessment tool is a process of looking at oneself in order to access the aspects that
are important for identifying on self with self-verification and self-enhancement (Sharma, and
Sharma, 2019) To evaluate the performance I have adopted self-evaluation tool which has
improved the efficiency of my team.
Self-assessment tool
Name:
Email address:
Date:
Department:

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Review period:
A list of question has been attached to understand own personal performance which is related to the
current job description and expectation for the review period.
List of questions
1. Do you understand the requirement of the job?
Yes No Not Yet
2. Have you made clear with the decision that needs to be adopted for achieving the target
of Travelodge?
Yes No Not Yet
3. Do you have a clear goal for achieving it in the long-term?
Yes No Not Yet
4. Have you completed any research on analysis that supports the team members?
Yes No Not Yet

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5. Please choose 5 keywords to describe yourself.
Loud Creativity Tough Sincere
Attractive Good communication
skill
Clever Busy
Desired Trustworthy Successful Strict
Inventive Fair Determined Innovative
Confident Strategic Helpful Honest
List of expectation for the review period
 What are the changes in the duties of priorities did you face during the review period
and how did you handle them?
 What are your strengths and weakness and how do you overcome the weakness?
 What would help you to enhance your performance for the team and for the
organization?
 What is your expectation for the coming evaluation period?
 What is the most satisfying thing you have done for your team and business?
 How will you achieve the target for growing the business in different parts of the
world?
 How do you motivate others to bring efficiency in the work?
 Please describe what you fear most?
Sliding scale: 0%-100%

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I have clear objectives:
0 25 50 75 100
My objective surrealistic:
0 25 50 75 100
My objectives are achievable in the time set.
0 25 50 75 100
Things are often out of my control
0 25 50 75 100
Others don't take me seriously
0 25 50 75 100
I often sabotage my own success
0 25 50 75 100

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1.3) Recommendation for improvement
While working in the organization the manager has to encounter different problems in the
responsibility and performance objective (Ali et al. 2017). Due to conflict between the manager
and the employees there creates dissatisfaction in the environment. According to the self-
evaluation conducted in above few recommendations have been done for improvement:
Professional skill Current level Ways to improve
Communication Good Arranging a group discussion.
Constantly communicating with
clients and employees.
Patience Low Listening to the others carefully.
Attending and arranging
different seminars and meetings.
Loyalty Average Feedback session to the
Employees.
Promising on the need of the
employees.
Leadership Average Providing team-leading
responsibility for a short time
period.
Analyzing the experience in a
team meeting.

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Strategic Average Using of Information
Technology.
Analysis of different problems
in the work.
Professional knowledge Average Adopting an employee
development program
(Adeyinka-Ojo, 2018)
Self-management Poor Training and development
programs for knowledge
development.
Personality development
through different activities like
debate competition.
Managing the work within the
selected time frame.
Teamwork Good Rewarding employees.
Team outing monthly.
Implement the target
strategically.
Understanding the needs and
importance of the employees.

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1.4) Motivational technique that can be used for improving quality performance
After drawing a recommendation on the complexity of self-evaluation, a motivation technique
can be used for improving the quality of the employees in Travelodge.
Maslow's hierarchy motivational needs can be adopted for improving the performance through
five different factors:
Psychological need: For maintaining this team leader have to observe the basic need like food,
amenities, excretion, etc of the team members (Dicen et al. 2019).
Safety need: It is important to maintain the safety of the employees by focusing on the health
security, employment security, security of resources, modality of the employees and safety of the
properties.
Love or belonging: It is important to have friendly relation and supportive staff in the
environment which can lead to efficiency in the work. The team leaders have to understand the
bond among the employees and influence them to work perfectly.
Esteem needs: The leaders have to understand the needs of the employees by respecting each
other which helps to develop an achievement. The Eastern it will improve the work culture and
motivate the employees.
Self-actualization: The self-actualization will help to maintain the morality, creativity,
spontaneity, and problem solving of the employees (Anjana and Prashnati, 2019).
Along with Maslow's theory, McClelland's Need Theory can also be adapted to motivate the
employees by developing the environment and culture. This will help to achieve:
 Desired personal responsibility for performing the task.
 Calculate the risk in the environment.
 It will achieve strong desire through performance feedback.

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 It will develop the need for power in the work.
 It will Apple 8 and establish a friendly and warm relation.
Task 2) Developing interpersonal and transferable skills
2.1) Solution for the work-based problem
Travelodge is growing in the market of the UK and thus expecting to resolve the issues in the
organization and create efficiency for long term growth (Losekoot et al. 2018). It has been found
a cold relationship between the team leader and the employees in the organization. The team
leader has to plan to start the training session for developing the skill of the strategic decision,
team-leading strategy, personality development, professional knowledge, technological
innovation, etc. The solution can be divided into three sections:
Three sections of the solution Description
Training
This will help the team leader to train on
professional skills, information technology,
analytical thinking and presentation skill. Along
with this, it will also develop communication skill.
The training can be conducted through different
seminars in the monthly session. Continuous
feedback will also be conducted to understand the
level of improvement.
Coaching The coaching session will include guiding the
employees through different techniques of