Professional Development Plan for HR Manager at Travelodge Hotel

Desklib provides past papers and solved assignments for students. This report analyzes professional development and performance management at Travelodge.

DEVELOPING INDIVIDUALS, TEAMS AND
ORGANIZATIONS
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Table of Contents
INTRODUCTION......................................................................................................................................................... 3
LO1................................................................................................................................................................................... 4
P1................................................................................................................................................................................. 4
P2................................................................................................................................................................................. 7
LO2................................................................................................................................................................................ 11
P3............................................................................................................................................................................... 11
P4............................................................................................................................................................................... 14
LO3................................................................................................................................................................................ 16
P5............................................................................................................................................................................... 16
LO4................................................................................................................................................................................ 20
P6............................................................................................................................................................................... 20
CONCLUSION............................................................................................................................................................. 24
REFERENCES............................................................................................................................................................ 25
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INTRODUCTION
The assignment shows the significance of the professional development that is required for
the Travelodge hotels. This assignment shows the various aspects of employees with
respect to their skills, behaviour and knowledge which are needed in the present time
which is required for the post of HR Manager in Travelodge Hotel. This assignment shows
the various factors required for the assessment of the development as well as learning
requirement for developing the professional development plan for ‘Katie price’. The
significance performance and the process of work will be discussed with respect to the
contribution of employee engagement which helps to in profession to obtain competitive
gain.
This assignment takes Travelodge hotel for the study as it is a private hotel business that is
worked in the hospitality business in many years within the UK as well as in other
countries. With respect to the Travelodge hotel business industry, the topic of the
assignment is clearly understood.
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LO1
P1
Continuing Professional Development (CPD)
CPD is the activity in which individual can measures its performance and development on a
continuing basis as the monitoring the knowledge, behaviour, skills that are obtained
through the experience as well as from the training can significantly help the individual in
its personal and professional career (Duffield and Whitty, 2016). CPD significantly helps an
individual for seeking and finding out the concern areas for which training and developing
sessions can improve those skills. The HR of Travelodge maintains the records which help
him in CPD.
As trainee HR employee at the Travelodge hotel in the United Kingdom, it is necessary to
know the skills, knowledge, and behaviour for required for the HR manager post (Duffield
and Whitty, 2016). To become an effective HR manager, the HR manager must have certain
skills, knowledge as well as possess the required behaviour:
Figure 1: skills of HR
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Source: Cascio, 2018
Knowledge Required for HR Professional
 An HR professional should have completed a master’s degree in human resource
management.
 An HR professional should understand and able to use the digital technologies
software which is used in the business organization.
 An HR professional should have the experience of managing the people, must
possess supervision knowledge as well as should have the experience in the field of
placement (Armstrong and Taylor, 2014).
 An HR professional should have knowledge about the HR principles as well as
should have knowledge about the procedure of recruitment, selection, negotiation,
training and development programs etc.
Skills Required For HR Professional
 HR Professional should fluent in the local language as well as good in verbal as well
as written communication.
 HR Professional should be good in the English language as English considered as the
international language for which English communication is must for HR
Professional.
 An HR professional should be a good observer as well as must possess great
problem-solving skill as for HR Professional it is really important to solve the
disputes of human resource.
 HR Professional should be a good motivator and possess good motivational skill as
well should have the skill to motivate its employees and subordinates in a different
situation to increase their efficiencies (Cascio, 2018).
 In present time IT skills are most important for any HR professional, so it is really
required for HR Professional to possess certain IT skills.
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Behaviour Required for HR Professional
 HR Professional is considered as a mediator between Top management and
employees of the business organization so it is a must for HR Professional to behave
calm and professional in his / her work.
 HR Professional should consider the safety of their employees as well as should
concern about their problems and should work on satisfying their needs.
 HR Professional should understand the policies of the organization and also
motivates employees to obey the rules of the organization (Argyris, 2017).
 The communication style of HR Professional should be formal and should follow the
proper procedure to convey his / her thoughts.
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P2
It is really necessary to assess self-performance as well as an audit of personal and
professional skills which helps individuals to improve target skills which need to improve.
Self-assessment helps significantly in professional career to improving skills which require
in the profession as a skilled employee is well appreciated in business industries (Labib et
al., 2017).
The swot analysis of Katie price is presented in this section, according to the SWOT analysis
the development plan for the Katie price is created which helps to improve target skills
which required in HR professional in Travelodge hotel.
SWOT Analysis
Strength
 Professional Attitude
 Good communication
 Keen observer
 Team Management
Weakness
 Problem-solving skill
 Decision-Making
 IT Skills
Opportunity
 Improve communication
 Explore professional field
Threat
 Often changes in employment laws
 Aggression
Recently there is a post available for the HR Manager in Travelodge hotel for these
following skills are required for the job role:
Skills Required For HR Manager in Travelodge Hotel
 The HR manager is responsible for managing the handbook of the employee staff
 Must have the knowledge about all the employment laws and acts
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 Team working skill as HR manager have to work with different departments and
have to assist the managers of the various department for their policies and
procedures.
 The HR manager is responsible for creating strategies for the long term and short
term human resource goals and objectives for the Travelodge Hotel (Labib et al.,
2017).
 The HR manager should promote equality and avoid gender mistreatment.
 The HR manager should possess good decision-making skill and problem-solving
skill
Katie Price is very suitable for the job role of HR manager for the Travelodge hotel but
some of the skills possessed by the Katie price is still weak and not fully developed for
example: For the job role of HR manager Travelodge need good decision making skill and
problem-solving skill which is a weakness for Katie price. Katie price possesses good
communication skill as well as a keen observer and has a professional attitude which can
overcome the weakness with the effective professional development plan (Serrat, 2017).
The development plan created for Katie price focuses on the skills is a weakness as well as
can improve strengths as well.
Professional Development Plan
Name: Katie price
Job role HR Manager
Goals types PERSONAL GOALS PROFESSIONAL GOALS
LONG TERM GOAL
(5 YEARS)
To gain a high position as
well as have a better life in
To achieve the position of
HR manager in Travelodge
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the Travelodge Hotel as well as gain an important
position in the business.
SHORT TERM GOAL
(1 year)
Gain the work experience
which can benefit from
other opportunities (Serrat,
2017).
To gain the senior HR post
within 1 year.
Needs to be
developed
Timeline Planned
strategies
The objective of
planned
activities
How activity
impacts
learning
IT skills 3 months Training
institutes and IT
seminars
Able to gain
knowledge as
well learn the
MS office and
HR software
Significantly
improved IT
skills which
benefit in a
professional
career.
Training
delivery
2 months To put the
presentation
skill as well as
mentoring skill
To be able to
give 100% for
the delivery
activity
This will
significantly
boost morale
and skills of
presentation
(Waters et al.,
2016).
Drafting
contract of
employment
1.5 months To effectively
understand
various
legislations and
acts with
Effectively
manage the
teams as well as
employees and
protect their
Improves
knowledge
about the
various laws
which brings
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respect to HR
professionals
working rights efficiency in my
job
Problem-solving
skills
3 months Conference with
top
management
and learning
through their
experiences
(Waters et al.,
2016).
Effectively solve
the conflicts
within the
Travelodge
hotel as well as
improve
problem-solving
skills
Significantly
helps in
observing the
problems of a
team as well
find better
solutions for
their problems
Communication
skills
4 months Through
attending
various
language
classes as well
as through
customer
interactions
To able to use
effective
communication
that is very
important for
the HR field.
Communication
skill helps to
understand the
problems well
as well
messages are
clearer than
before.
After the professional development plan that is created to improve existing skills as well as
overcome the weakness that can help in the job role of HR manager in Travelodge hotel, the
changes can be clearly seen. It is important to have knowledge of digital technology which
is very important in the modern world (Mone and London, 2018). After 4 and 5 months of
the development plan, if effectively followed Katie Price will see as a different person and
effectively achieve personal and professional goals.
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LO2
P3
Continuous learning is considered as the most important process of developing the skills
and knowledge for individual and Travelodge hotel emphasis on this particular process.
Continuous learning helps individual to obtain goals and objectives that are set for a
personal and professional career also continuous learning provides lot more opportunities
for the individual as well as increase efficiency in work (Gruman and Saks, 2011).
Organizational Learning
Organizational learning is the process in which an individual can learn within the
organization. An individual can gain experience while staying in the Travelodge hotel as
individual get to interact with a various customer that can improve its communication skill,
facing many problems can help an individual to improve problem-solving skills, to achieve
business objectives can sharp decision-making skill etc. Organizational learning is very
important in a professional career as it gives various opportunities for the individual
(Cascio, 2018).
Individual Learning
Individual learning is the process in which individual assess self-performance and find out
the areas for improvement. Individual can focuses on the development as a whole which
can improve combine skills of the individual. Individual learning is a continuous process of
development and learning that benefits individual as well as the business organization as
well (Burke and Noumair, 2015).
Training and Development
Training and development is the process of improving any particular skill or targeted skill
which is required in the organization. The training and development activity focuses on
improving job performance by increasing the efficiency of an individual. It is the
professional process of learning which can sharpen the skill, improve performance of the
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employee as well change the attitude with respect to organization need and its goals and
objectives (Cascio, 2018).
Difference between Individual Learning & Organizational Learning
S. No. Organisational learning Individual learning
1. Organization learning is the process in which
knowledge gained through the experience
gain within the organization and involves a
large number of participants.
This is the process in which a
single individual is improved
through a personal goal.
2. It aims to development and performance of
all the employees as a whole as well as
motivation plays a huge role in this (Burke
and Noumair, 2015).
This is the process in which self-
motivation is played a crucial
part for the development of the
individual which gives him/her
self-confidence.
3. An individual can learn through various team
meetings, challenges as well as from various
seminars and form the experiences of the top
management.
An individual can learn through
self-assessment as well as from
the various professionals and
training programs.
4. Organization learning benefits the
organization more rather than the individual
as it benefits the organization in its
performance and keeps sustainability.
Individual learning helps
individual to get its personal
goals and objectives as well gives
more opportunities to utilize
his/her knowledge (Mone and
London, 2018).
Organization learning gives the benefits to the individual to learn through experiences of
the top management as well as through the other employees whereas individual learning
helps individual through assessing the capabilities within selves.
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