Employability Skills Report: Managerial Roles and Team Dynamics

This report examines employability skills within the context of a Travelodge Hotel manager's role. It begins by outlining the manager's responsibilities, including developing leadership, negotiating market competition, setting objectives, and organizing tasks. The report then evaluates the manager's effectiveness, identifying strengths such as effective work management, confidence, and self-motivation, as well as weaknesses in communication and decision-making. Recommendations for improvement include attending seminars to enhance communication and utilizing time management strategies. The report also explores motivational techniques, such as monetary and non-monetary benefits, to improve employee performance. Furthermore, it analyzes team dynamics, including various roles like Sharper, Implementer, and Coordinator, and discusses formal and informal relationships within a team, emphasizing their impact on productivity and cooperation. The report concludes with an evaluation of tools and strategies for resolving problems like labor turnover and their impact on the business.

EMPLOYABILITY SKILLS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1) Own set of responsibilities and performance objectives......................................................3
1.2) Evaluate own effectiveness against defined objectives........................................................4
1.3) Recommendations for improvement....................................................................................4
1.4) Review how motivational techniques can be used to improve quality of performance.......5
TASK 3 ...........................................................................................................................................6
3.1) Role people play in a team work and how they can work together to achieve the goals.....6
3.2) Analyse team dynamics........................................................................................................7
3.3) Alternative ways to complete tasks and achieve team goals................................................8
TASK 4............................................................................................................................................8
4.1) Evaluate tools and methods for developing solutions..........................................................8
4.2) Appropriate strategy for resolving the problem of labour turnover.....................................9
4.3) Impact on the business of implementing the strategy...........................................................9
CONCLUSION .............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Employability skills refers to those skills which are needed by an individual to make
them employable (Aggrawal, 2015). It relates to the communication skills, self management
skills and learning skills etc. These skills are much helpful to increase the ability of an individual
working within the company. The present report is based on the Travelodge Hotel which refers
to the hotel chain around the world and having current operations in United states, Canada and
United Kingdom etc (About us, 2016). The report determines the own set of responsibilities and
performance objectives. Other than this, alternative ways to achieve the goals of the company
also described.
TASK 1
1.1) Own set of responsibilities and performance objectives
As a manager of Travelodge Hotel I have to perform many kind of responsibilities that
are necessary for the growth of the company. As a manager I have to work on developing
leadership fundamentals through which I can be able to manage the work easily. As I have to
manage all the members of staff so it is required for me to make concentration on these styles.
During the organisational change process I need to work as leader so that I can develop the
complex and intangible skills in the staff members of Travelodge Hotel. Other than this, I also
have to clearly negotiate with the market competition so that I can manage business in market
(Eurico, da Silva. and do Valle, 2015).
Other than this, I also have to set objectives for the employees so that they can complete
their duties effectively. Apart from this, as a manager I also have to organize tasks and duties for
the employers according to their skills and abilities through which they can give their best. In
addition to this, I also have the duty to make people motivated at the workplace so that they can
complete the work with more enthusiasm. (Huang, 2013) More than this, I have the duty to
establish targets yardsticks which can measure the results and clarify the outcomes to0 find
whether it is good for Travelodge hotel or not. Furthermore, I also have the duty to organize
training and development programs for the employees to increase their skills and abilities at the
workplace. As a manager I have to develop strategies to face the market competition.

1.2) Evaluate own effectiveness against defined objectives
As per the above described responsibilities I have some effective skills through which I
am able to perform effectively within the company. As I have certain objectives at Travelodge
Hotel such as achieving competitive advantages, increasing market share and gaining customer
satisfaction.
According to roles and responsibilities I have identified my own abilities which are
supporting me in completing my responsibilities. Some of my abilities are I am able to manage
the work effectively through which I can perform effectively within the company. Other than
this, I am also a very confident person which make me able to take effective decisions for the
growth of Travelodge hotel. Apart from this, I am also a self motivated person which make me
able to complete my work with more enthusiasm. More than this, I am able to achieve the goals
on time with the help of time management strategies. It will also help me to organize the work
effectively through which it is possible to get the goals more effectively (Katyal and Katyal,
2015).
On contrary to this, I have certain weaknesses which make me unable to complete
certain responsibilities at the Travelodge Hotel. I have weak communication skills through which
I am not able to make effective communication with the employee. This weakness does not
allows me to make the people understand my strategies. Other than this, I am also not able to
take effective decisions for Travelodge Hotel. Through lack of decision making skills I am not
able to take efficient decisions for the organisation. This will reduce the chance of taking
effective decisions for the company.
1.3) Recommendations for improvement
As per the identified weakness I have to work on removing them so that it will be
possible for me to get the remaining objectives. As I have the major weakness regarding not
making effective communication with the employees which leads to not understanding the
strategies properly. To make them improved I need to attain the seminars and conferences
through which it will be possible for me to enhance my communication skills. Other than this, I
will also work on giving presentation to my subordinates so that I can make improvement in my
communication skills.

Other than this, I am also not having the good decision making skills which reduce the
chances of making effective decisions for the Travelodge Hotel. It will also make effect on the
organisational strategies as I am not able to plan effective plans to face the market competitions.
Other than this, I am not able to work according to the time management strategies as it is not
possible to cover the entire work on time. More than this, it will also make effect on the
motivation of the employees because following time management strategies sometimes makes
burden of work on the employees which leads to employee demotivation (Onyishia and et.al.,
2015). For improving this, I need to use different time management strategies at the workplace as
setting the work on the basis of the priorities of work so that this will not make burden on the
staff members.
1.4) Review how motivational techniques can be used to improve quality of performance
Motivational techniques refer to those techniques through which the employee can get
attracted towards the work. Other than this, it will also make the employees use creative at the
workplace. As a motivated person always work much better than a demotivated person. With the
help of motivation technique it will be more easy for Travelodge Hotel to make their employees
attracted towards the work (Ragonese and et.al., 2014). More than this, it will also increases level
of confidence among them. Various types of motivational techniques are there such as
monetary and non monetary techniques through which it is possible to make the workforce
dedicated towards the work.
Travelodge Hotel can use both monetary compensation technique which is related to give
extra monetary benefits to the employees. This can be given in form of bonus, incentives and
providing extra benefits on the base of the performance. It will make other people influence to do
the work with more efficiency. Other than this, providing extra compensation is much effective
than any other form of motivation.
Furthermore, non monetary benefits are also there which is related to giving promotions
and giving the awards on the basis of monthly and yearly performance of the employees.
Travelodge Hotel can work for organising various rewards system such as employee of the
month or best employee of the organisation, creating positive working environment at the
workplace and recognizing achievement of the employee and celebrating them etc. This will
make them more enthusiastic at the workplace and also it will help to increase the respect of the

individual within Travelodge Hotel. More than this, it will help the other staff members to do
the work with more efficiency (Rosli, Ishak and Saat, 2015).
TASK 3
3.1) Role people play in a team work and how they can work together to achieve the goals
Various types of role are there at Travelodge Hotel which are played by people in a team
to get the targets achieved (Tholen and et.al., 2016). It can be described with the help of Belbin's
roles. It is easy to understand the roles and responsibilities of different people at the workplace.
Sharper role: Sharper is related to those kind of people who are having quite dynamic
skills. They are ready to face the challenges every time within Travelodge Hotel. They always
behaves in the positive manner with the other people which help to make other people attracted
towards the work.
Implementer role: Role of implementer is to get the things done in the team as they are
quite practical, efficient and well organized. They are those persons who work for turning the
action plan into the actual plan. As they are of conservative nature they can accept the
organisational change happened at Travelodge Hotel (Williams and et.al., 2015).
Completer role: They are having perfection in their duties as they are considered as those
person who can detect the errors or omissions and complete the work with more perfection. The
are very neat and self conscious and also strive ensure that the team will complete the work on
time.
Coordinator role: Coordinator are quite mature and confident to complete their work.
Other than this, they are having a great learning skills also through which they are able to learn
new things at Travelodge Hotel. Apart from this, they are also good at completing their duties at
the workplace.
Team worker role: Team workers are the persons who is responsible to resolve the
conflict and issues of the team dynamics (Belbin's role, 2016). They people are much supportive
to the other members who are working in the team at Travelodge Hotel. They are also
considered to be non committal during the decision making process.
Resource investigator role: These kind of people are enthusiastic in nature as they are
having great negotiation skills and also having the networking skills. These people are extroverts

that make other people easy to build relations with them. Other than this, the people are quick
thinkers and also they are good at collecting information from the other people.
Monitor evaluator role: They are the critical thinkers in the team. They are serious
minded and cautions in nature. They always do critical analysis before making conclusion.
Specialist role: They are experts in the particular area through get the work done
effectively. They are having priority to maintain the professional standards.
Plants role: They are the innovative members of the team as they come up with the ideas
and approaches to overcome the challenges.
3.2) Analyse team dynamics
Team dynamic are the relationship between the group members who are given some tasks
within Travelodge Hotel to complete. This are affected by the roles and responsibilities through
which it can make improvement in the productivity of the company (Eurico, da Silva. and do
Valle, 2015). The major tam dynamic are described as follows: Formal relationships: These is the part of team dynamics in which the team members
have to maintain professional relations with the every team member. This type of team
dynamic is having both positive and negative impact on the productivity and growth of
the company. Through maintaining professional relationship at Travelodge Hotel the
employee will get dedicated towards the work. Other than this, it will also build respect
in the mind of the juniors which will increase the image of the seniors there. Through
doing respect of each other will generate better understanding between each members of
the company. It will also the cooperation between the people working in the company.
 Informal relationships: These are the opposite of the formal relations as people can
make friends in the team at Travelodge Hotel. This will help them to feel comfortable at
the workplace and it will also help to build good relations among the people working
over there. Apart from this, It will also help to increase the level of motivation between
the staff member as they will be able to make new friends within the organization
(Aggrawal, 2015). Other than this, people Oslo will be able to solve the work based and
personal problems there.

3.3) Alternative ways to complete tasks and achieve team goals
Different kinds of alternative ways are there that help to achieve team goals at
Travelodge Hotel. The alternative ways are described as follows: Action planing: It is possible for Travelodge Hotel to achieve their goals through making
effective per plan for the growth of the company. It will help to make strategies
accordingly. Other than this, making action plan will help to take a estimations of total
expenses of the strategic plan (Huang, 2013). Through this, the company will be able to
forecast the need of resources for completing the tasks. Consistency: It is very important to have consistency in the work. It is related to the
behavior and treatment of the member of team with each other for completing the work.
Other than this, It will also help a lot to the new members of team as they need good
response of the other persons through which they can adjust in the new working
environment at the Travelodge Hotel.
 Setting standards: It is very important for the team to settle the basic standard related to
the work as it will help them to manage the work more easily. Through setting different
standard for the work will help the workforce to find what kind o0f responsibilities they
have to perform during the working hours at Travelodge Hotel. Apart from this, it also
states that the ways through which it can be dome by them (Katyal and Katyal, 2015). For
this, they are given training accordingly so that they can do the work with more
perfection.
TASK 4
4.1) Evaluate tools and methods for developing solutions
For improving the problem of employee turnover at Travelodge Hotel they should use the
different kind of methods through which it is possible for them to overcome from the problem of
the employee turnover. From solving the problems of the employees the company will be able to
reduce the employee turnover in the company. The methods are described as follows: Process mapping: Process mapping is related to providing common framework language
and discipline in the company that will assist to create the systematic working
environment in the Travelodge Hotel. As the process mapping will help to improve the
decision making and training process within the Travelodge Hotel. Proper training and

development of employees will further result in reducing rate of employee turnover
(Onyishia and et.al., 2015). Other than this, through doing process mapping the employee
will be able to complete their work with maintaining discipline at the workplace.
 Brainstorming: This tool will be helpful in developing new ideas and innovations in ht
company that can be used in the various situations. It will involve every employees to
take participation in taking effective decision for the Travelodge Hotel. The ways for
welcoming ideas of various employees working in firm is know as Brainstorming. Other
than this, it will help to increase the chances of the originality as well as innovations in
the firm (Williams and et.al., 2015). It will make people able to develop new ideas
through which their job will be looks more challenging. Is it quite interesting for the
employee to generate new ideas every time. through this, the employees will enjoy their
job.
4.2) Appropriate strategy for resolving the problem of labour turnover
Labor turnover is related to the proportion of the employee so the company who leaves
the organisation during a year. It is the biggest issue for the companies as this will be reduce the
number of skilled and experienced employees within the company. Various stages are there that
help to reduce the labour turnover at the Travelodge Hotel. The following strategy will help the
organisation to make improvement in the condition of the labour turnover: Hiring right people: At the initial stage Travelodge hotel should take cars while
recruiting the people in the company. Hiring right people will be able to understand the
work more better than the unskilled and unexperienced people. Other than this, it will
also help the company by giving their best services to the organisation. Take feedback regarding work based problems: Other than this, it is the next step as
Travelodge Hotel should have to work on taking feedback from the employee regarding
work based problems (Ragonese and et.al., 2014). The company should consider the
problems and should also work for solving the major problems there. This will make the
people feel comfortable at the workplace.
 Provide proper compensation and benefits: At the next stage, Travelodge Hotel should
work for providing suitable compensation and benefits to the employee so that they can
get motivated at the workplace. This will make them attracted towards the work.

4.3) Impact on the business of implementing the strategy
The strategy prepared above is having the grate impact on the reducing the labour
turnover at Travelodge Hotel. It will make both positive and negative impact on the business. It
may affect the reputation and image of the company. Other than this, lowering the employee
turnover will help to maximizing employee satisfaction av Travelodge Hotel. It will help to
increase the productivity of the employees at the workplace (Rosli, Ishak and Saat, 2015).
Through implementing the above strategy the organisation will be able to achieve their targets
earlier and also it will help to increase employee participation.
More than this, the strategy described above leads to increase confidence and other
stakeholders of the Travelodge Hotel. This increase in confidence will further result in the
increasing the reputation and employees morale etc. it will also make negative impact on the
company as through providing extra compensation to every employee will reduce the profits of
the organisation. In addition to this, expectation of the employees will increase for the
organisation which sometimes leads to employee dissatisfaction as Travelodge Hotel will not be
able to fulfill every need of the company (Tholen and et.al., 2016).
CONCLUSION
According to the aforementioned report, it can be concluded that, employability skills
has an important role in making people employable at the workplace. Different types of
motivational techniques will help the company to increase the motivation of the employees so
that they can perform much better. Solving the work based problem will help employee to feel
comfortable at the workplace. Other than this, time management strategies help to manage the
work more effectively and efficiently. It will help to complete all the work with efficiency. In
addition to this, different tools like process mapping and brain storming are there that help to
develops solution at the problems at the workplace.

REFERENCES
Journals and books
Aggrawal, A., 2015. Employability skills in higher education in India-A review.International
Journal of Research in Finance and Marketing. 5(7). pp.99-106.
Eurico, S.T., da Silva, J. A. M. and do Valle, P. O., 2015. A model of graduates׳ satisfaction and
loyalty in tourism higher education: The role of employability. Journal of Hospitality,
Leisure, Sport & Tourism Education. 16. pp.30-42.
Huang, R., 2013. International experience and graduate employability: Perceptions of Chinese
international students in the UK. Journal of Hospitality, Leisure, Sport & Tourism
Education.13. pp.87-96.
Katyal, S. and Katyal, R., 2015. Plugging Skill Gaps for Enhancing Employability Quotient
among Management Students.
Onyishi, I. E. and et.al., 2015. The mediating role of perceived employability in the relationship
between core self-evaluations and job search behaviour. Career Development
International. 20(6). pp.604-626.
Ragonese, E. and et.al., 2014. The Routledge guide to working in criminal justice: employability
skills and careers in the criminal justice sector. Routledge.
Rosli, Y., Ishak, I. Y. and Saat, N. Z. M., 2015. Discipline-based employability skills among the
students in health-related faculties in UKM, Kuala Lumpur Campus. Advanced Science
Letters. 21(7). pp.2409-2412.
Tholen, G. and et.al., 2016. Higher education, graduate skills and the skills of graduates: the case
of graduates as residential sales estate agents. British Educational Research Journal.
Williams, S. and et.al., 2015. A systematic review of current understandings of employability.
Journal of Education and Work. pp.1-25.
Online
About us. 2016. [Online]. Available through: <https://www.travelodge.co.uk>.[Accessed on 13th
July 2016].
Belbin's role. 2016. [Online]. Available through: <http://smallbusiness.chron.com/nine-types-
team-roles-15566.html>. [Accessed on 13th July 2016].