Travelodge Case Study: Strategies for Employee Development and Growth

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PERSONAL AND PROFESSIONAL DEVELOPMENT

Table of Contents
INTRODUCTION............................................................................................................................. 2
TASK 1............................................................................................................................................ 3
1.1.............................................................................................................................................. 3
1.2.............................................................................................................................................. 5
1.3.............................................................................................................................................. 7
TASK 2............................................................................................................................................ 8
2.1.............................................................................................................................................. 8
2.2............................................................................................................................................ 10
2.3............................................................................................................................................ 11
2.4............................................................................................................................................ 13
TASK 3.......................................................................................................................................... 15
3.1............................................................................................................................................ 15
3.2............................................................................................................................................ 16
3.3............................................................................................................................................ 18
3.4............................................................................................................................................ 19
TASK 4.......................................................................................................................................... 21
4.1............................................................................................................................................ 21
4.2............................................................................................................................................ 22
4.3............................................................................................................................................ 23
POSTER.................................................................................................................................... 24
CONCLUSION............................................................................................................................... 25
REFERENCES.................................................................................................................................26

INTRODUCTION
There are different personal and professional skills that are helpful for the growth and
development of an individual (Burnes, 2004). Personal and professional development can be
helpful in attaining the goals and objectives easily. This assignment will be discussing the
different types of concepts and approaches that can be used for the personal and professional
development of the organization. The assignment is based on the given case study of
Travelodge and the role of the assistant manager will be discussing in the report.
Travelodge is a private sector organization which provides which provide traveling facilities to
the travelers. This is the second largest chain of the UK in terms of the hospitality business.
There are around 20,000 employees are working in the company. The company is hiring skilled
and capable employees who are capable to manage the business functions of the organization
(Cunningham and Bennett, 2017). This report will be discussing the concept of personal and
professional development in context to Travelodge.

TASK 1
1.1
Self-managed learning is really helpful in enhancing the skills and abilities of an individual.
There are different methods of self-managed learning that can be used by the Travelodge.
Being an assistant manager in Travelodge I realized that the self-learning can be really helpful
for increasing the motivation level of employees by which they can complete their targets easily
(Diaconu and Dutu, 2017). The self-learning can be helpful in improving the knowledge and
learning the attitude of employees by which the organization can attain its goals successfully.
Self-managed learning is helpful in managing different situations wisely. There are different
techniques of self-learning which can be used by Travelodge.
While working as an assistant manager in the Travelodge hotel I analyzed that the employees
can use the self-managed learning for analyzing their own performance accurately. Personal
and professional development can be helpful for the career and future growth of an individual
(Dolmans et al., 2015). It has been observed that there are different techniques used by the
Travelodge in order to promote self-managed learning such as:
SEMINARS AND CONFERENCES
The management of Travelodge arranges the different seminars and conferences related to
self-learning which is helpful in the personal and professional development of the employees
(Glatthorn et al., 2018). The different events and workshops can be organized by the
organization by which they can motivate the employees for using self-managed learning to
improve their current abilities and skills.
SOCIAL NETWORKING
There are different social networking’s sites which can be really helpful in maintaining the
needed data of the employees safe and secured (Goetsch and Davis, 2014). Employees can

communicate with each other with the help of social networking which will be helpful in
enhancing communication between them.

INTERNET
The Internet is one of the best media by which the business organization can promote their
products and services. It will also help in developing connections with customers. The
management of Travelodge can use the internet for promoting self-managed learning (Hamid
et al., 2015). This is the best and effective way to enhance self-awareness in peoples by which
they can attain their goals successfully.

1.2
There are different ways by which self-managed learning and self-awareness can be promoted
by the organization (Larouzée and Guarnieri, 2015). It is really helpful in increasing the abilities
and skills of the person. Self-Managed learning is helpful for personal and professional
development. The employee can manage the different types of situations of the business with
the help of self-managed learning. Personal and professional development is really helpful for
the future growth and development of a person. This can be encouraged.
Self-reflective learning and continuous development can be helpful in evaluating own
performance. This will be beneficial in knowing the current conditions which can be improved
with the help of self-learning. Lifelong learning must be encouraged for the personal and
professional development of an individual. SWOT Analysis is one of the best ways by which the
manager of a Travelodge enhances personal development (McConnell et al., 2015).
Lifelong learning and development can be achieved with the help of adopting the Honey and
Mumford learning cycle. It is really helpful in enhancing awareness. There are some stages of
Honey and Mumford learning cycle which are described as under:
FIGURE: HONEY AND MUMFORD LEARNING CYCLE
[Source: Willis, 2017]

ACTIVIST
The activist is the type of people who like to do things practically for improving their learning
skills. These people do not bias in learning new experiencing.
THEORIST
The theorists are the type of person who learns things by using different types of approaches,
models, and techniques (McGrath, 2014). They believe in theories and evidence-based research
on a specific topic.
PRAGMATISTS
I can gain learning with the help of methods for problem-solving, discussion and case studies. It
is also helpful in motivating the other employees for lifelong learning by which they can develop
their professional and personal knowledge.
REFLECTORS
Reflectors are the type of person who likes to learn from others. They got impacted by
watching the peoples (McQuail and Windahl, 2015). The employees can observe their leaders
and managers to gain knowledge and skills.
.

1.3
Self-management can be really beneficial for Travelodge to obtain their targets accurately.
Personal experiences and self-managed abilities can be helpful for the success of the
organization. There are some key components which are really helpful in managing the skills
and experiences such as:
BENEFITS OF SELF-MANAGED LEARNING TO THE INDIVIDUAL
 Communication is the most important skill which are helpful for encouraging the
employees for self-managed learning. The employees can communicate with the
different types of customers and they can understand them properly. Effective
communication skills will be helpful in presenting things accurately.
 The presentation is one of the most effective elements to attract the customers towards
the products and services. An individual must have presentation skills (Megginson and
Whitaker, 2017). The employees of the organization can use different and innovative
ideas for presenting their products in different ways in front of the customers. It will be
helpful in genet=rating more profit.
 Team working is really important for achieving the desired targets and goals. The
working pattern and organizational culture highly impact the team members and their
performance. Team working can be helpful in managing communication and
coordination between the employees.
BENEFITS OF SELF-MANAGED LEARNING TO THE TRAVELODGE
 The skills and can subjective provide benefit is one of the most important working
measures for the company. Travelodge hotel needs to manage the financial conditions
of the company by which they can generate more revenue.
 Self-Managed learning will be helpful for enhancing the productivity of the organization.
 The application of models and approaches will be helpful in improving the present
conditions of the organization (Peterson et al., 2015).

TASK 2
2.1
Travelodge hotel needs to enhance its quality standards in order to provide satisfaction to the
customers (Willis, 2017). The team building activities need to be arranged by the management
of Travelodge which will be helpful in enhancing the coordination and communication between
the employees. The business organization was highly concerned with improving their financial
condition by providing accurate services to the customers.
Leadership skills, management skills, effective communication skills, decision-making abilities,
and team working skills can be really beneficial for the growth of the organization The
management of Travelodge should hire capable employees who are skilled to manage the
different situations of the organization (Bennett-Levy, 2018). Apart from this, the manager
needs to communicate with the employees on a regular basis by which he can analyze the
current performance. It will also help in enhancing the coordination between the manager and
employee of the organization. The personal and professional standards can be subjectively
direct on the organizational measure such as:
SKILLS ACTIVITIES FOR
SKILLS EXCELLENCE
PERSONAL REMARKS RATINGS
COMMUNICATION
SKILLS
Effective
communication can
be helpful in
communicating and
interacting with
customers.
The continuous public
speaking practices
can be helpful in
enhancing the
presentation skills of
an individual.
7
TEAM BUILDING
ABILITIES
Team working is really
important for
achieving the desired
targets and goals. The
working pattern and
The management of
Travelodge manages
the team working
activities by which
they are able to
8.5

organizational culture
highly impact the
team members and
their performance.
achieve their targets
successfully (Salter
and Rhodes, 2018).
LEADERSHIP
EXPERTISE
Leaders analyze the
regular progress of
the employees and
guide them for
attaining their targets.
All the employees
need to follow the
guidance of the
leader and leaders
need to listen to the
good suggestions and
ideas of employees.
8
MOTIVATION SKILLS The reward and high
pay can be helpful in
enhancing the
motivation of the
employees (Ahmed
and Ward, 2016).
Travelogue provides
rewards and extra pay
to the employees
according to their
performance. It will
be helpful in
motivating the
employees and
motivating them for
work.
9

2.2
The employees require a comfortable and healthy working environment to complete their work
and targets easily. Travelodge needs to fulfill the basic needs and requirements of the
employees in order to enhance its potential level (Perry, 2017). There are different types of
employees working in the organization who have different skills and abilities. The different skills
of employees can be beneficial for the Travelodge to attain the desired goals easily. The
organization needs to provide a healthy working environment for the employees. Apart from
this, the rewards and extra benefits must be provided to the employees for their performance
and efforts.
The manager and leader of the organization must behave nicely with the employees. It will be
helpful in enhancing the coordination and communication between the employees. Being an
assistant manager of Travelodge I was responsible to manage the work and performance of the
employees. I always help the employees in their difficulties and support them in a tough
situation. It is really helpful in motivating them and they will also feel comfortable in the
working environment. The travel and tourism sector provides different tour packages to the
customers by which they need support from their employees and this can be possible by
providing them with a healthy working environment (Taylor, 2016).