Personal and Professional Development of Travelodge- A Report

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Personal and Professional Development of Travelodge
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Author’s Note:

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Table of Contents
Introduction......................................................................................................................................4
Task 1: (LO1, AC1.1, 1.2, 1.3)........................................................................................................4
1.1 Review the approach in the direction of self-managed learning...............................................4
1.2 Determine the ways in personal and professional contexts at Travelodge................................5
1.3 Estimate advantages of self-managed learning..........................................................................6
Task 2 (LO2, AC 2.1, 2.2, 2.3, 2.4).................................................................................................7
2.1 Assess the individual competencies along with skills and competencies against the
organisational objectives of Travelodge..........................................................................................7
2.2 Recognise the own development activities and needs...............................................................8
2.3 Recognize the development opportunities to meet future and recent defined needs.................9
2.4 Devise a PDP based on the identified needs............................................................................10
Task 3 (LO3, AC3.1, 3.2, 3.3, 3.4)................................................................................................12
3.1 Process and activities, which are necessary to implement the development plan, prepared by
me..................................................................................................................................................12
3.2 Assume and document the growth activity as intended...........................................................14
3.3 Critical reflection on individual learning against aim and targets set in the diagram.............15
3.4 update the development plan based on the assessment and advice collected..........................16
Task 4 (LO4, AC4.1, 4.2, 4.3, M1, M2, M3)................................................................................17
4.1. Solving the Work-related Problems........................................................................................17
4.2. Variety of Styles to communicate...........................................................................................18
4.3 Assessment and use of time management skills......................................................................18
Reflective report............................................................................................................................18
Conclusion.....................................................................................................................................19
References......................................................................................................................................20

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Introduction
In recent marketplace, hospitality sector largely depends on the personal along with interpersonal
skills in such occupations. In this context, the abilities of an individual may be identified through
the knowledge along with skills. This report will aim to assess the personal development
activities for better development of career. For being the assistant manager at Travelodge, the
main job would be taking the accountability of individual development of employees within a
company. Thus, a development would be represented in this task. Lastly, several methods along
with activities will also recognise and time management skills will evaluate for reducing the
employee turnover.
Task 1: (LO1, AC1.1, 1.2, 1.3)
1.1 Review the approach in the direction of self-managed learning
In Travelodge, self-managed learning brings a huge factor for all the employees who mainly gain
the idea by learning something. In context to Travelodge, it must be having several skills and
knowledge of the different aspects. In this context, self-managed learning is the most efficient
process that may support an individual to improve his skills. It may offer perfect development in
the employee’s career and make their strong enough in order to counter any types of issues
within company or their life (Beausaert et al., 2013). In recent time, several numbers of
approaches may utilize to influence the process of self-learning. The duration of information may
reach a novel stage where a worker acquires skills and information from different books, journals
as well as articles. Interview and survey procedure may support him to collect the significant
knowledge and imply this to develop the career performance. Several approaches in self-
managed learning are given below:
Internet- Internet is the most effective and common aspect or approach that support in the
individual development. In a short time, an individual may get the information about several
aspects from internet (Beausaert et al., 2011). Further, a person may learn management process,

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risk management and several other procedures by using the internet service. It also supports to
recognise the responsibilities of an assistant manager in efficient way.
Conferences and seminars- In conferences and seminars, several citizens are coming toward
share their thinking and view that supports an individual to improve his knowledge. It also plays
a significant position in the overall process of self-learning. Several seminars along with
conferences are held frequently where a worker or individual may recognise the means of self-
management as well as learning (DiPaola and Wagner, 2018). The information and data may be
gained by an individual and he may be capable to collect important knowledge regarding the
subject.
Social networking- In recent time, social networking is an important factor to develop the
knowledge and skills. It is not limited to interactions between several people living at different
regions but it may support the people to interact with each other and share their views. Twitter,
Facebook and Instagram are several sites that may access by an individual to gain the knowledge
(Dweck, 2013). However, practical approach may also obtain from YouTube, which supports an
individual to learn the techniques.
On the other hand, online portals and libraries have been the main sources of improving the
learning process between the persons in contrast to Travelodge hotel.
1.2 Determine the ways in personal and professional contexts at Travelodge
Lifelong learning procedure is a method where individuals include studying several aspects
constantly throughout his life. In professional context, lifelong learning can get by an individual
for assessing the personal development. Further, SWOT analysis may support a person to obtain
and learn the information concerning the particular topic. An individual needs to know the
deficits by showing SWOT analysis (Eisele et al., 2013). Further, the individual may know the
regions where development plan has to be done to find a way where problematic regions should
convert into strength zone. Personal reflection along with SWOT analysis may support an
individual to identify these aspects (King, 2014). Several wars are given as follows:
Setting the goals- In Travelodge, setting the objectives or goals may support an employee to
deliver his performance in the organisation. It also motivates the employees to attain the

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organisational objectives in an effective manner and gives a direction to workers for developing
its knowledge and skills (Bezukladnikov et al., 2014).
SWOT analysis- In the lifelong process, SWOT analysis may use as an important aspect to
encourage the employee’s performance. Every people need to understand their weakness along
with strength to improve their personal traits. In the similar time, SWOT analysis may support
the employees to recognise the threats that may be necessary to rectify for developing the skills
(Visser et al., 2014). If an individual is conscious about the issues and understand the regions
where he wants to modernize him by gathering innovative ideas and he may be updating himself
concerning to the situation. Therefore, SWOT analysis must be obtained on the regular basis to
know the strengths and recognise the weakness for better improvement.
Personal reflection- In case of Travelodge, personal reflection may come from internal
inspiration of a person. Besides, a person may capable to imitate on himself while he discovers
that impressive something is happened towards him. It also supports to recognise the regions
where weaknesses and threats are apparent and he may be developed the skills by finding those
regions (Prosek and Hurt, 2014). An individual may asses its performance in an effective manner
by using the personal reflection. Thus, it is assessed based on inner motivation and encourages
all the individuals toward attain their individual goals in an efficient manner.
1.3 Estimate advantages of self-managed learning
To carry out self-assessment of a person, self-managed learning must be helpful aspect to
recognise the regions where he has toward face the shortfall and threats. However, an individual
has to ensure that he has capable to understand the significance of learning and collecting the
information concerning the subjects. It is credible that some types of skills must develop in order
to enhance lifelong development at Travelodge (Gamrat et al., 2014). This also supports an
individual to create a presentable look in any seminar or conference.
Communication skills- It is the main aspect for carrying the self-learning process as major people
have insufficient communication skills within society. Self-managed learning supports the
people to enhance their communication skills as they communicate with different people and
share their views. Through personal development, communication skills of a person may be
enlarged (Dixon et al., 2014).

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Teamwork- To develop PDP of a person, it may be required to make sure that an individual may
motivate to perform in a group. The individual has capable to interrelate with others and acquire
latest skills and knowledge may develop through it.
Presentation skills- It has been found that individual has to present in seminar and conference to
collect the facts and information concerning a particular subject. In case of Travelodge, it makes
the presentation skills in an effective manner for developing the skills and knowledge (Maher,
2018). It is credible that the personal development, along with knowledge and skills, presentation
skills are an important factor and a person requires understanding the skills to develop his
position within organisation.
Task 2 (LO2, AC 2.1, 2.2, 2.3, 2.4)
2.1 Assess the individual competencies along with skills and competencies against the
organisational objectives of Travelodge
Personal and professional skills must be developed in the organisational structure has been
mentioned below:
Leadership skills- leadership skills are important factor to lead a team or employees in a proper
direction as they attain the objectives. Efficient leadership skills will be necessary to attain the
better outcomes within a desired frame. For leading the team or group, my leadership skill could
be a vital factor to evaluate the organisational objectives. For being assistant manager, I
encompass to motivate the workers toward perform well and met the organisational objectives in
an effective manner (Mone and London, 2018). However, it has founds that proper study in
leadership skills should be conducted to motivate and direct the employees.
Time management skills- In Travelodge, individual should know about the significance of time
and must need to complete his tasks in the given time. For having effective time management,
hospitality sectors like Travelodge can manage their workers with a desired timetable. I would
control the tasks by having proper timeframe and direct them within a proper direction.
Encouraging and targeting the situation- In Travelodge, person has to possess the skill to
motivate workers (Riggs, 2017). A leader or manager cannot expect that team members

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recognise a task and execute it without clearly defined the targets and goals. The motivation
factors must flow in separate direction to assess the employee’s performance within organisation.
Leaders have to communicate and discuss about the task with employees to accomplish it. For
being assistant manager at Travelodge, objectives should be placed for team members as they
make the choices while doing a particular task. I think that I would produce a proper vision for
workers as well as accept the feedback and suggestions on the behalf of their abilities.
Professional along with personal target may put by employees toward enhance the competencies
along with skills in order to improve the presentation (Rubens et al., 2018).
Problem solving skills- It has found that effectual activities have undertaken by the workers of
Travelodge for solving the problems within a given time. For having problem solving skills, I
have to evaluate one solution for a particular problem or issue. Further, I would like to solve the
issues for assessing the organisational objectives in upcoming projects. I have a systematic and
logical approach for any complex problem.
2.2 Recognise the own development activities and needs
In Travelodge, there may be certain skills and knowledge, which are needed to carry better
performance within company. However, a major resource of development skills is an experience
where an individual or employee may prepare himself for a particular task. On the other hand,
employees seem for different experiences throughout their occupation. Assistant managers have
to communicate with workers towards execute a task as well as set the presentation level that
may be specific and measurable. In case of Travelodge hotel, development needs are vital aspect
to improve the current skills along with knowledge to achieve the professional level within
company.
Skills to develop Development procedures Timeframe and make the
planned skills
Communication
skills
I have towards included the proper communication
skills in order to make clear the objectives among
employees. However, verbal skills, non-verbal skills
and interpersonal skills are needed to develop to
communicate with everybody within organisation.
2 months
Leadership skills For directing a team in effective way, I have to 3 months

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improve my leadership skills. In Travelodge, I know
that leadership skills impact on the employee
performance and the overall productivity. Further, I
have to include the abilities and skills to encourage
the employee and create a better working
environment. I have to analyse the feedbacks from
leaders and seniors and put their suggestions to
develop the leadership skills. Besides, I would like
to join a leadership program that helps me to adjoin
and make the required criteria within this skill.
Management skills A management skill is an essential aspect to
evaluate the organisational objectives within a given
time. Management theories are needed to learn for
monitoring the teamwork. This add the capacity to
do the duties within organisation while avoiding the
critical situations and punctually resolving the
problem while they occur.
2.5 months
Problem-solving
skills
It may be wonderful to posses the capability to
resolve all the problems effectively. Everybody may
be benefitted for having better problem skills as we
face the problems on a regular basis. Solving the
conflict situation and become a proper listener, I
have to adopt these as soon as probable.
2 months
Table 1: Development activities and needs
(Source: Learner)
2.3 Recognize the development opportunities to meet future and recent defined needs
In Travelodge hotel, SWOT analysis would be effective tool to evaluate the weakness along with
strength concerning the professional skills. However, it helps to highlight all types of benefits
that can attain for having the certain qualities as well as competencies. SWOT analysis is
represented in table format:

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Strengths
 Interpersonal skills may be enhanced
 Effective communication skills and
time management skills are necessary
aspect to execute a task
 Develop the team skills and
competencies to present any types of
projects
 Motivational factor and presentation
manner develops the team spirit
Weaknesses
 May be anxious in the time of
communicate or dealing with customers
 Discover the difficult situation to
recognise the issues
 Being nervous while exchanging the
ideas and views to counter the peers
Opportunities
 Knowledge concerning the effective
planning
 Future enlargement and aspects
 Developing the information of effective
planning
 Ease of access proper leadership
 Motivate the team members and
improving the leadership skills
Threats
 Insufficient accessibility regarding the
leadership skills
 Hospitality sectors remain feasible that
are prejudiced by political condition
 Lack of data should be measured as
threats regarding company
Table 2: SWOT analysis
(Source: Learner)
2.4 Devise a PDP based on the identified needs
Major factor to create a diagram is in the direction of confirmation all factors of PDP skills such
as recording the self-assessment, strength along with a personal reflection. In addition, PDP may
sustain to emphasize on a number of decision skills that are desirable to achieve within
Travelodge. Major problems encompass of employees turnover that may be a huge issue for
Travelodge as it lead to enlarge the production (Ruddy et al., 2016). There may be the issue of

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job dissatisfaction and low motivation within Travelodge. However, there may be performance
issues within workplace as it manages the production.
What are the
objectives?
What do I desire
to perform or do
better?
My position and
what I do now to
develop this skill
Where do I
desire to be? How would I get there?
What types of actions would I take from
column 3 to 4
What When Who
To improve my
communication
and interpersonal
skills while
working within
hospitality sector
I have not sufficient
personal skills
The offline
along with
online
resources are
utilized as I
may enhance
my
interpersonal
skills
I may
represent the
skills to
compare
with past
skills as I
would able
to assess the
success
criteria at the
workplace.
10th June Teachers and
managers
To enhance my
self-confidence
level as it may
boost the
confidence when
performing
It has already done
while I
communicate with
my staffs and I have
not sufficient
confidence level
Enhance my
confidence
level to deal
with any types
of issues
I have gained
the feedback
and
suggestions
from seniors
and leaders
15th June Seniors and
staffs
To develop my
decision making
skills
I am very weak in
this skill
To improve
this skill, I
have to
perform as a
leader and take
the important
decision
I am capable
to access the
knowledge
concerning
the business
procedure.
20th June Directors,
seniors and
co-workers
To enhance the I am very much As a good Engage with 29th June Managers,

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problem-solving
skills
confident in this
skill as I would like
to solve any issues
leader, I am
able to resolve
the conflict
situation within
organisation
the groups,
communicate
with several
people and
solve their
issues with
my
innovative
ideas. Know
the
customer’s
demands and
deal with
their
problems
directors and
Staffs
Table 3: Personal development plan
(Source: Learner)
Task 3 (LO3, AC3.1, 3.2, 3.3, 3.4)
3.1 Process and activities, which are necessary to implement the development plan,
prepared by me
The Travelodge Hotel is mainly known among the customers for providing a better standard of
accommodation. Besides, here the customers found a large range of service pattern. Thus, as an
assistant manager of Travelodge Hotel, while making the plan, one must identify the factors,
which are making serious impacts on the overall service quality and standard of the hotel
(McNamara et al. 2014). However, I already prepared a personal development plan in task 2.4
and here the activities required for this plan are discussed.
Major activities Explanation of these activities
Identify the schedule of task This is mainly required to divide the tasks

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according o the required time. A timeframe should
be constructed properly before implementing a
plan, so that it can be executed properly.
Evaluation of skills and knowledge For serving in the Travelodge Hotel, it is highly
required for having proper skills and knowledge, so
that the works required can be identified easily
(Baron et al. 2015). The development plan for an
assistant manager must include the identification of
various tasks and the required knowledge.
Developing a learning plan The reason of selection of such learning plan is also
important for an assistant manager. A proper
learning plan for the development activity is highly
required, so that the effectiveness of the newly
adopted plan can be assessed and implemented
easily.
Identify the learning sources The learning sources should be accessible to the
learners, so that the assistant manager can utilise
the resources and make the services better than
before.
Accumulating the responses The responses of the development plan should be
collected and analysed so that its effectiveness can
be identified.
Table 4: Activities required for implementing the development plan
(Source: Learner)
To make a PDP, one must use the SWOT analysis, so that the overall activities remain effective
(Magnusson, 2015). By the SWOT analysis, one would be able to recognize the strengths,
weakness, opportunities and threats of the current scenario. Based on this investigation, the
newly developed plan can be implemented. This can make the former disciplines ore improved
and support the overall growth.