HRM4002: Leadership, Structure & Culture at Travis Perkins Case

This case study examines the critical role of leadership within Travis Perkins, a British builders' merchant and home improvement retailer, and how organizational structure and culture support effective transitional change. It discusses how leadership influences team members, aids decision-making, inspires hope, builds trust, and delegates effectively. The study further explores how Travis Perkins' organizational structure and culture facilitate understanding and commitment to change, outlining steps for preparing the workforce, planning and implementing transitions, and continuous monitoring to maximize efficiency and effectiveness. The analysis underscores the importance of business management in coordinating activities and achieving organizational goals, emphasizing leadership's impact on the company's growth and success.

Business management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Question 1...................................................................................................................................3
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
The process of business management refers to managing, coordinating and organising the
activities of the business in order to achieve organisational objectives in an effective manner.
This process also motivates the human resources of workplace so that they can do more hard
work and enhances the productivity and profitability of the organisation. Within this portfolio,
Travis Perkins is taken into consideration for demonstrating different aspects of this report. In
this report, the role of leadership is going to be discussed in relation to given organisation and
along with it the structure and culture of organisation will also be explained that may support
effective transitional change (Ahmadi and et.al, 2018).
MAIN BODY
Travis Perkins is an organisation in Britain that is a Builders' merchant as well as home
improvement retailer. It's headquarter is in Northampton in the city of England, United
Kingdom. This report includes different aspects related to the given organisation and these
aspects are described as under:
Question 1
Explain the role of leadership that may exist within Travis Perkins and how the structure
and culture of the organisation may support effective transitional change.
Answer:
Leadership is a process of leading, instructing, guiding and motivating the human
resources of the organisation towards accomplishment of business activities in order to meet
organisational goals in an effective manner. The process explains an art of inspiring as well as
stimulating the members of group to do more hard work towards attainment of business
objectives (Arcese and et.al, 2020). In context to Travis Perkins, leaders within organisation
captures necessities of being equipped and abilities to lead as well as inspire other members
along with the effective leadership style within business. Good leadership within Travis Perkins
enables the leaders of the organisation to make sound as well as complex decisions, developing a
clear-defined vision, setting standard goals and sharing or transferring of information for
achieving organisational aspirations. Role of leadership within Travis Perkins is explained as
under:

 Influencing team members: Within the respective organisation, leadership plays an
important role of influencing the team members towards attainment of organisational
objectives and starts the capability level for conductive effective communication with
team members as well as being in connection with them on a regular basis so that they
feel valued and motivated (Chadwick and et.al, 2018). Effective leadership within the
business helps in increasing the level of productivity and profitability of the organisation
as a whole.
 Helps in decision-making: The role of leadership as a decision-maker within Travis
Perkins plays a significant role within the workplace. The process is liable for performing
the tasks on the process of its decision-making on regular basis. Within this organisation,
leadership helps in using appropriate knowledge as well as information to shape their
financial decisions in a more informed way.
 Team leading: None of the task can be performed in an efficient manner in the
workplace if there is no leadership within the organisation. In relation to Travis Perkins,
leadership within the company influence and motivate members of the team so that they
can do more hard work effectively and efficiently. The role of leadership as a team
leading helps in enhancing productivity and viability of the organisation as a whole.
 Inspiring hope: The process of effective leadership within the organisation is optimistic
and hopeful. In context to Travis Perkins, leaderships plays an another important role in
painting a picture of the future of a company and stimulate the team members with hope
by encouraging them, sharing progress and success towards attainment of organisational
goals and by helping subordinates in creating their own future with the business.
 Building trust: The leadership within organisation makes it clear that employees know
what to do, how to do and that they will give their best performance (Duarte, S., do
Rosário Cabrita, M. and Cruz-Machado, V., 2019). It is the responsibility of the
leadership within the organisation to make sure that each manpower within the workplace
has the skills and abilities to perform their task and understands how their work serves
the objectives of the company and knows how the performance of their work is
measured.
 Delegate and empower: Good leadership within the organisation surrounds itself with
the right human resources in the right job. In context to Travis Perkins, it helps in being

able to lead instead of managing. The leaders within the respective organisation can begin
the process of effective delegation as well as empowerment with their management level
team. The effective leadership within the organisation can focus on the strategic vision of
the business (Đuričin, D. and Herceg, I. V., 2018). When the leaders of the organisation
are able to delegate the task to those manpower who are best aligned to specific skillset
and abilities, then the leadership of Travis Perkins would create a conducive environment
to growth and learning.
How Organisational structure and culture may support effective transitional change:
Organisational structure is a system that traces the direction of business activities to be
conducted within the organisation in order to attain the targets of the organisation. It also
ascertains the process of flow of information between different levels within the business. In
context to Travis Perkins, organisational structure is important because the process gives
guidance to all human resources of the company by laying out the official reporting relationships
that control the flow of business activities within the workplace.
Organisational culture is referred to a proper and accurate way to behave within the
workplace and includes shared beliefs as well as values that are established by the leaders of the
organisation and then reinforced and communicated through different methods. The process also
helps in shaping the perceptions of human resources, their behaviours and understanding.
Working environment that possess organisational culture is driven by clear expectations and
purpose. In context to Travis Perkins, this concept motivates and stimulates manpower to get
more engaged in their respective responsibilities as well as interactions with others (Haldorai, A.,
Ramu, A. and Murugan, S., 2018). Within the given organisation, effective organisational culture
also results in high level of workforce engagement that helps in increasing the productivity as
well as profitability of the organisation.
Within Travis Perkins, the organisational structure and culture allows the workforce of
the organisation for understanding and committing to the shift and work effectively during the
period of effective transition change. There are different steps to manage transition change from
old organisational structure and culture to new organisational structure and culture:
Preparing workforce: Gaining buy-in from the manpower at all the levels o the
organisation is very important to success in a transition because overarching as a change in
organisational structure and culture. It is very important for Travis Perkins, to seek input from

their human resources through formal feedback systems as well as informal conversations before
starting the process of planning. The management within the organisation should take ideas of
human resources on a serious note and bring innovative idea-creators for taking participation in
planning meetings (Imanshapiyeva, A. G., 2019). The respective company must send regular
updates on the planning process to all workforce through email, company newsletters and
meetings as well as informal conversations. The managers of Travis Perkins should always be
open to feedbacks when sending updates to the workforce.
Planning and implementation: The organisation should take the time to create the entire
system in new format, formal plans to implement the transition from old organisational structure
and culture to new organisational structure and culture. In context to Travis Perkins, the
company should identify the process of moving or reorganising the physical workspaces and
work groups. The organisation should create plans to transition managerial information as well
as duties among the manpower and to make sure that the relevant information of all the
departments within the organisation is reorganised and preserved as per the new structure and
culture. The company must ensure that implementation of transition change should be done in
one step at a time instead of dealing the entire package into the works all at once. In case of
transition change from hierarchical organisational structure to flatter organisational structure
where front-line manpower are encouraged to make managerial decisions, it would be a better
idea to make transition change in one department at a time. It requires first putting employees
through training sessions to give them information as well as skills that are needed in their new
roles, then formally moving line managers into other positions of the company.
Monitoring: It is another method of supporting effective transition change through
organisational structure and culture. According to this method, Travis Perkins should keep the
feedback mechanisms in place after implementation of the transition change (Jena, R. K., 2018).
Instead of viewing the transition change as a finished project, the respective company should
consider it a work-in-progress. The management of the organisation should use the feedback
from its human resources to fine-tune or change particular aspects of the new structure. In this
process, the company should allow workforce a voice after the transition can add uniqueness to
the structure, bringing it closer to a structure that is best suited for maximising the efficiency as
well as effectiveness of business operations while keeping manpower satisfied.

CONCLUSION
From above explanation of the report, it has been concluded that business management is
an essential concept for any organisation as it helps in properly organising and coordinating the
activities of business. The process of business management also facilitates the organisation in
achieving the growth as well as success of the business as it assists in understanding the different
areas of the business such as finance, human resources and many more. Within this report, Travis
Perkins is an organisation that have been taken into consideration to demonstrate different
aspects of this report. The role of leadership that may exist within Travis Perkins has been
explained in this report and along with it some methods have also been described in relation to
organisational structure and culture to support effective transition change.

REFERENCES
Books and Journals
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Arcese and et.al, 2020. Innovative drivers for family business models in tourism. Journal of
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Chadwick and et.al, 2018. Routledge Handbook of football business and management.
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Duarte, S., do Rosário Cabrita, M. and Cruz-Machado, V., 2019, August. Business model, lean
and green management and industry 4.0: A conceptual relationship. In International
Conference on Management Science and Engineering Management (pp. 359-372).
Springer, Cham.
Đuričin, D. and Herceg, I. V., 2018, June. Industry 4.0 and paradigm change in economics and
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Advanced Manufacturing (pp. 37-56). Springer, Cham.
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Imanshapiyeva, A. G., 2019. Management of small business. Российская наука и образование
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Jena, R. K., 2018. Predicting students’ learning style using learning analytics: a case study of
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