ITC 505 ICT Project Management: TRELO Software Development Report

Desklib provides past papers and solved assignments for students. This report details the TRELO software development project.

ITC 505 ICT PROJECT MANAGEMENT ASSESSMENT ITEM 3
1

Table of Contents
Introduction:....................................................................................................................................4
Part One...........................................................................................................................................5
(MOV) Measurable Organizational Value..................................................................................5
Identification of the desired area of impact.................................................................................5
Value Identification.....................................................................................................................6
Metric Development....................................................................................................................6
Part Two...........................................................................................................................................9
Scope and Scope management.....................................................................................................9
Part Three.......................................................................................................................................12
Work Breakdown Structure.......................................................................................................12
Part 4..............................................................................................................................................17
Project risk analysis and plan........................................................................................................17
Documentation of assumptions..................................................................................................17
Risk identification in the projects..............................................................................................18
Analysis of identified risk..........................................................................................................20
Part Five.........................................................................................................................................23
Quality management plan..............................................................................................................23
Team philosophy statement.......................................................................................................23
2

Part Six...........................................................................................................................................25
Closure of the project and evaluation........................................................................................25
Conclusion.....................................................................................................................................27
References:....................................................................................................................................28
3

Introduction:
The report consists of the development of the software “TRELO” for Globex by Virtucon
Company which is developed on the basis of assessment 2. The Virtucon is a company which
develops the software and Globex has outsourced its project of software development to
Virtucon. The Globex aims to develop the software so as to improve the communication process
and make feasible for the customers of Globex to make online payments. In the first part, the
measurable organizational value will be discussed which helps in improving the value of the
software. The second part will include the scope of the project. In the third part, the weak
breakdown structure will be prepared. Afterward, the risk included with the project will be
determined. The final step will include the management of the quality of the software “TRELO”
and evaluation of the plan will be done.
4

Part One
(MOV) Measurable Organizational Value
The beginning of the project includes the important decision to be made relating to the project
and making of the strategies so as to make the project successful. The measurable organization
value refers to the process of improving the value of the project. The value of the project
increases by improving the project’s resources and by providing the training to the staff.
Measurable Organizational Value is an alternate term which was being used against ROI (Return
on Investment). ROI is used so as to measure the growth and success of the overall project (El-
Masri, et. al., 2015).
Identification of the desired area of impact
There are various factors which affect the ranking of the desired area. The ranking on an area of
impact is mentioned below:
1) Customer: The TRELO software by Globex helps the customers in interacting with the
management of the Globex in case of any issue regarding the software, product or
services as provided by the Globex. The customers of the company will be able to make
online payments for the purchases they made. They can communicate their reviews
through the software. The customers will also be able to track the products and goods
using the software.
2) Strategy: The area of strategy has given a less preferred because the Globex and the
Virtucon were already established companies into the market and they were not entering
into a new market. Globex develops the software so that they can provide its customers
with better quality services and attract the number of customers which can lead to
increased sales and goodwill of the company.
3) Financial: Globex aims to improve its financial condition by providing higher quality
products to its customers. For this purpose, Globex outsourced Virtucon to develop the
software which helps in improving the services of the company and attracting a higher
5

number of customers. This also helps in retaining existing customers and survives in the
market against the competitors.
4) Social: Social media these days in one of the most important areas which have a direct
impact on the development of the software and promotion of the same. The Globex
Company can advertise its services and products on various online portals like Facebook,
Twitter, etc. to increase its sales and to improve the goodwill of the company. Social
media plays a vital role in attracting and capturing a huge audience.
5) Operational: The TRELO software was developed by Virtucon for the Globex
Company. The software was automatic and hence it has a very low chance of occurrence
of the errors. The software is used to manage the products as bought by the customers. It
helps in keeping a record of all the products sold to its customers.
Value Identification
1) Cheaper: The cost of the software should be low so that customers can easily buy it. It
should be within the affordable limit so that customers can do not hesitate in making
purchases and do not switch to any other company for making purchases.
2) Do more: Customers are never satisfied; they always expect more from the market.
Customers always expect to have creative and innovative products available in the
market. They always want more and something unique and different.
Metric Development
Targets: There are various things that require focus. The targets include:
a) There should be a clear scanner and QR codes so that customers do not find difficulty in
making payments.
b) The software must include several details such as date and time of making a purchase, the
price at which product or service is being offered, etc.
Expectations of the stakeholders: The stakeholders of the Globex expect to have a sufficient
amount of return for the investment they have made in the company. They make all the
necessary and important decisions of the company after consulting with the higher authorities of
6

the company. The stakeholders expect from various employees of the company. The expectations
are:
a) Globex Organization: That they will have access to the profits of the company.
b) Business analyst: That there will be two-way communication of Globex with Virtucon.
c) Project manager: That there will be positive coordination between Virtucon and
Globex.
d) Web developer: That the company will provide an optimum amount of resources for the
development of the software.
e) Virtucon committee: The public will be able to understand the software easily.
f) Computer technician: There shall be proper cooperation of Virtucon.
g) System analyst: That all the problems will be discussed and solved in time.
h) System architect: There will be sufficient resources at the time of need.
i) Customers: That the customers will make use of the software and make payments
online, track their products and communicate their issues.
Quantitative Targets: It includes
a) The quantitative targets include an increase in profit of Globex Company by 70% in
approximately 4 months.
b) The expectation includes an increase in retaining the customers by 90%.
c) Approximately 85% of the consumers can be managed by using the software.
Time framing for attaining of MOV:
Table 1:
Sr. No. Name of the task Time
1. Starting the process of software development 7 days
2. Presenting the project to Virtucon 2 days
3. Execution of the project 10 days
4. Implementation of the project 13 days
5. Installation of the software 4 days
7

6. Providing of the training to the staff 2 days
7. The closing of the project 1 day
8. Project evaluation 1 day
Total 40 days
Summary of MOV:
Globex has hired Virtucon Company to develop the software for providing facilities and
convenience to its customers. It has developed a time frame within which the software will be
developed and the expectations of the stakeholders from the Globex (Berssaneti, et. al., 2015).
8

Part Two
Scope and Scope management
Scope refers to the gathering of the information which is required for the starting of the project.
Scope explains the boundary which is used to measure the extent of the project (Farok, et. al.,
2016). Scope management manages the boundaries and helps in achieving the desired targets of
the company. Globex is finding a problem in interacting with its customers and so develops
software for providing aid to its customers. The TRELO software will help in supporting the
company in improving the present situation of communication issue and management. TRELO
provides various features like:
a) Customers will find it feasible to make payments.
b) The payments will be made on time and there will be fewer credit sales.
c) The software will be easily accessible by the customers.
d) The communication will be improved within the company (Lampa, et. al., 2017).
Scope In and Scope Out
Items included in In Scope are:
a) Computers are important for installation of the software.
b) Mobile phones are required to make communication.
c) Pen drives are required to transfer the various files.
d) Printers are important for taking out important prints.
e) The Internet is required for developing of the software.
Items included in Out Scope are:
a) The database is important to store important and necessary information.
b) The project charter is important out scope item as it is used in defining a project.
Scope Management
9

The items included in the Out scope and in scope are the scope of the project of software
development and this can be managed effectively by providing a list including all these items to
the manager.
List of Resources
The development of the software requires various kinds of resources. And so the development of
the TRELO also requires various kinds of resources. These resources include:
Human Resources: These include the employees and other staff members who are important for
the development of the project. Without the staff or employees, the work cannot be
accomplished. For the development of the software, the Globex and Virtucon need various
employees so that they can develop the software “TRELO” successfully. The employees may
include people such as:
a) Business Analyst: These people are important for making contacts with the customers
and fixing and finalizing deals from them. Business analysts are also responsible for the
integration of the model by making optimum utilization of modern technology.
b) System Analyst: This person plays a role of identification of the risks involved with the
software development and finds the ways to solve them.
c) Project Manager: the Project manager is the person who manages the entire project
from initializing to completing of the project. The project manager plays a role in
performing various activities which are related to the project. These activities are
planning, implementing, execution and organizing or managing of the people in an
effective and efficient manner.
d) Web Developer: He will be responsible for developing the website or developing of the
cover page of the software or application. They are responsible for doing coding and for
making the application looks attractive. This leads to attracting more customers.
e) System Architect: They are responsible for the development of the software which
meets all the requirements of the company.
f) Computer Technician: They are required for managing the servers. They are important
for the installation of the software.
10

Technology: There are some technologies and tools required for the development of the TRELO
software. The technology or tools include computers, printer, notepad, laptops, internet, cloud
technology, etc.
Facilities: For the purpose of the development of the software, various facilities are required.
These include an effective database, internet connectivity, servers, etc. These facilities will be
useful in providing convenience to the customers in making digital payments, budget
management, and communication with the customers effectively, etc.
Other: The other resources can include resources like training and development which shall be
provided by the Virtucon Company. The employees of the Globex shall be given proper training
as to how to make efficient use of the software. By giving training to the employees' issues in
relation to the software will be resolved (Khan, et. al., 2016).
11

Part Three
Work Breakdown Structure
Work Breakdown Structure refers to the easy and simple breakdown of product deliverables in
the visual form. This process moves beyond the elaboration of the project tasks on an individual
level. It helps in offering inputs regarding cost estimation, activity definition, and scope and
other significant aspects. The Virtuon Company has developed a Work breakdown structure for
the demonstration of the project tasks and cost estimation involved in software development.
With the help of WBS, the company is able to elaborate the project tasks with spending plans so
that the company can ensure the successful completion of every of the task within the prescribed
costs and time (Andersen, 2016).
Activity Time Duration Resources Required
TRELO Software Development
Evaluation of Requirements 15 Days
Initial Requirements 5 Days Project Manager
Detailed Requirements 10 Days Project Manager
Milestone Achievement 0
Research and Designing of Software 25 Days
Research for Software 5 Days Project Researcher
Function Design 8 Days Software Designer
System Design 12 Days Software Designer
Milestone Achievement 0
Presentation to Globex 10 Days
Description of Software Design 5 Days Project Manager
Software Designer
Opinions from Members 5 Days Project Manager
Milestone Achievement 0
Development of Software 45 Days
Definition of Module 15 Days Software Developer
12