Impact of External Factors on Hospitality Industry Trends

This report delves into the contemporary issues affecting the hospitality industry, focusing on Hilton as a case study. It examines the range of operational roles within the industry, the essential skills required, and the current skills shortages. A detailed analysis of skills gaps in relation to different operational roles is provided, along with the impact these gaps have on hospitality businesses and potential solutions. The report also assesses the political, economic, social, technological, legislative, and environmental (PESTLE) factors influencing the development of hospitality organizations. Furthermore, it includes a SWOT analysis to inform decision-making and evaluates the effects of external factors on organizational development using specific examples. The report concludes with an appraisal of current and potential trends in the hospitality industry and an evaluation of a chosen business's ability to meet these trends, critically assessing how external factors impact these developments.